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2024 Peterbilt 589 TSBs

41 Technical Service Bulletins across 10 categories

Engine

13 bulletins
11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11036293

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11036292

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11035433

This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035151

An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine...

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model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030933

PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a...

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Vehicle Electronic Control Unit (VECU3) software update.

11030927

Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake...

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system inspection process for all engine air intake system components.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11022492

Parts and repair procedures are now available.

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Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service brake or ABS modulation for one rear axle wheel end, increasing the risk of a crash.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

11008570

FIX-AS-FAIL Updated to include EPA2024 compliant engines.

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Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures always use the most current document from the link in the bulletin.

Software & Calibration

13 bulletins
11037448

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036427

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036342

This optional software update is expected to be available after 08/28/2026.

11036294

Chassis list has been updated to include 10 chassis.

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The total chassis count is now 101.

11036291

The verbiage in the Introduction section has been updated.

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032876

Procedures have been updated to include additional truck models in the service intervals table.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11016473

As of 03/25/2025, this campaign has resumed.

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Software updates are now available to complete this campaign.

Electrical

5 bulletins
11037479

[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.

11035109

An installation guide is now available for temporary solar battery maintainers used on vehicles in dealer inventory.

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Using solar battery maintainers according to the attached guide can reduce instances of dead or undercharged batteries in stock vehicles at dealerships. Use of solar maintainers is considered a best practice for battery maintenance.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11020046

All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...

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confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

11010935

TCS case requirements for EMUX software and PACCAR MX Pack 2 injector upfit have been removed.

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Software has been campaigned for both processes, and software assistance is no longer required. All EMUX jumper harness retrofit procedures have been updated to include a soft reverification step and procedures for 520, 567 car carrier, and 2.1m MD have been updated to include R&R procedures for VECU3. Parts Matrix has been updated VECU3 has been added to numerous chassis.

Transmission

3 bulletins
11008565

Fix As Fail Approximately 150 chassis built with an Allison 6th Gen 4500 series 6-speed transmission were assembled with...

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the incorrect transmission harness. A procedure to re-pin transmission harness has been developed. Fix-as-Fail start date is 09/18/2024.

10252727

This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY.

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Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.

10252585

INTERIM Safety Recall Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11030921

One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or...

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midship one-piece aluminum crossmembers.

Pre-Delivery & Maintenance

1 bulletin
11037539

The campaign expiration date has been extended from 10/01/2026 to 04/01/2027.

Body & Paint

1 bulletin
11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

Fuel System

1 bulletin
11030930

Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat.

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Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.

Tires & Wheels

1 bulletin
11021405

Safety Recall Interim Notifi cation Interim bulletin chassis are now fl agged in the PACCAR Registration and Warranty System.

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Refer to Bulletin 99-048

Brakes

1 bulletin
11013775

Safety Recall Updated software and procedures are now available.

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Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25