Powered byNHTSA|EPA|Community Reports|Updated

2024 Peterbilt 567 TSBs

74 Technical Service Bulletins across 14 categories

Engine

25 bulletins
11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11036293

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11036292

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11035433

This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035202

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035151

An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine...

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model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034394

"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

11032288

Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIAs manufacturing...

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specifications.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030933

PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a...

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Vehicle Electronic Control Unit (VECU3) software update.

11030927

Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake...

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system inspection process for all engine air intake system components.

11029640

Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11026415

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11025008

All parts necessary to complete Phase 2 of this bulletin are now available.

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This retrofit provides certain chassis equipped with Cummins X15N (Natural Gas) engines with production level parts to replace preproduction parts installed at the time of manufacture.

11022492

Parts and repair procedures are now available.

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Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service brake or ABS modulation for one rear axle wheel end, increasing the risk of a crash.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11020043

Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance.

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Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.

11014768

"Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly.

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PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.

11014765

"Safety Recall Interim Notification The Exterior Lighting Switch (ELS) in certain Model 535, 536, 537, 548, and 567...

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chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with US Federal Motor Vehicle Safety Standards (FMVSS) or Canadian Motor Vehicle Safety Standards (CMVSS) 101 and 108. This bulletin will be updated when software and programming procedures are available."

11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

11008570

FIX-AS-FAIL Updated to include EPA2024 compliant engines.

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Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures always use the most current document from the link in the bulletin.

10244487

Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: ...

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.Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

10235712

PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines.

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This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.

10232161

Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may...

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display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed.

Software & Calibration

17 bulletins
11037448

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036427

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036342

This optional software update is expected to be available after 08/28/2026.

11036294

Chassis list has been updated to include 10 chassis.

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The total chassis count is now 101.

11036291

The verbiage in the Introduction section has been updated.

11035147

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

11035108

"The software is not yet available.

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The bulletin will be updated when more information is available."

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032876

Procedures have been updated to include additional truck models in the service intervals table.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11016473

As of 03/25/2025, this campaign has resumed.

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Software updates are now available to complete this campaign.

11007669

Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational...

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resources for new Programmable Torque Tool.

Electrical

8 bulletins
11037479

[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.

11036290

When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may...

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display as --- after programming.

11036289

The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic...

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control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

11033920

The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures...

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on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis.

11033387

Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...

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installation.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11020046

All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...

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confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

11010935

TCS case requirements for EMUX software and PACCAR MX Pack 2 injector upfit have been removed.

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Software has been campaigned for both processes, and software assistance is no longer required. All EMUX jumper harness retrofit procedures have been updated to include a soft reverification step and procedures for 520, 567 car carrier, and 2.1m MD have been updated to include R&R procedures for VECU3. Parts Matrix has been updated VECU3 has been added to numerous chassis.

Fuel System

6 bulletins
11030930

Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat.

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Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.

11021404

32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.

10254171

CARB Emission s Manufacturer Warranty term and/or kilometers conversion displayed in certain EMY 2022-2023 PX-7 or PX-9...

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Operators Manuals are incorrect.

10245638

Safety Recall Parts are now available to remedy this issue.

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Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolt tips may be different lengths and could contact the fuel tank, which can result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire.

10245635

Updated procedures and SRT time to include Fuel Filter replacement during cleaning process.

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Removed in-tank additive references.

10244480

Interim Safety Recall Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023...

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were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolts are different lengths and may contact the fuel tank, which can result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire. At this time, parts are not yet available to complete the necessary repairs. Once parts become available, this bulletin will be updated.

Transmission

4 bulletins
11036288

An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12...

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transmission, featuring a more durable design for enhanced long-term performance.

11008565

Fix As Fail Approximately 150 chassis built with an Allison 6th Gen 4500 series 6-speed transmission were assembled with...

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the incorrect transmission harness. A procedure to re-pin transmission harness has been developed. Fix-as-Fail start date is 09/18/2024.

10252727

This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY.

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Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.

10252585

INTERIM Safety Recall Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

Body & Paint

4 bulletins
11035149

Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter...

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housings.

11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

11032879

This recently published bulletin has been updated to include inspection procedures to assess if a hood is repairable.

11000753

Information Only Vehicles equipped with Digital Vision System (DVS) Mirror Mounted Cameras, that do not have optional...

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left-hand or right-hand blind spotters, may set false Diagnostic Trouble Codes (DTC) 522490-9 or 522491-9. These DTCs can be ignored if corresponding blind spotter is not equipped. The next Digital Vision System Mirrors (DVS-M) software update will correct these false DTCs.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11030921

One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or...

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midship one-piece aluminum crossmembers.

Steering

2 bulletins
11013796

Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k...

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Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.

10251171

Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITE EXS20...

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steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equipped with bearing journals that may not have been seated correctly to the backbones of the left and right-side steering knuckle assembly components during manufacture. Loss of oil from the respective axle hubs may cause the spindles to become loose from the steering knuckle assemblies or otherwise fracture and/or cause wheel end hub damage . This can further result in foreign object debris on the roadway, increasing the risk of a crash and/or injury.

Suspension

1 bulletin
11032294

Model 567 Hood Strut Support Structure -A new procedure is now available to install hood structure reinforcements on...

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Model 567 and 567 BEV chassis, improving performance and durability.

Pre-Delivery & Maintenance

1 bulletin
11027057

A new Recommended Repair has been added.

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It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.

Tires & Wheels

1 bulletin
11021405

Safety Recall Interim Notifi cation Interim bulletin chassis are now fl agged in the PACCAR Registration and Warranty System.

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Refer to Bulletin 99-048

Lighting

1 bulletin
11016628

Safety Recall The Exterior Lighting Switch (ELS) in certain Model 535, 536, 537, 548, and 567 chassis may not function...

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and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Soft ware updated.

Brakes

1 bulletin
11013775

Safety Recall Updated software and procedures are now available.

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Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25

HVAC & Climate

1 bulletin
10238387

Fix-as-Fail - HVAC Intermittently Stops Blowing Cold Air