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2022 Peterbilt 389 TSBs

66 Technical Service Bulletins across 10 categories

Engine

28 bulletins
11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11035202

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034394

"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

11034059

"KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty...

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policy."

11032288

Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIAs manufacturing...

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specifications.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030932

Expiration Date Format Update - Certain EPA21 compliant PACCAR MX-13 engines were built with intake valve springs that could fail.

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This failure can cause significant damage to the engine. New intake valve springs will be installed.

11029640

Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11027061

Certain vehicle model year 2022 Kenworth chassis equipped with Engine Model Year (EMY) 2021 PACCAR MX engines may...

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have an exempt engine label installed.

11026415

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11020043

Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance.

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Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.

11014768

"Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly.

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PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.

11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

11008570

FIX-AS-FAIL Updated to include EPA2024 compliant engines.

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Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures always use the most current document from the link in the bulletin.

11005569

07/24/2024 - Updated the Emissions Warranty Coverage tables.

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Added new coverage tables and PartsLists for GHG/Vehicle Parts and ZEP/BEV Parts. 03/07/2022 - New Emissions bulletin which consolidates older versions and accounts for new CARBemissions requirements that go into effect with Engine Model Year 2022.

11005516

Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions.

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With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024.

10244496

Campaign Certain EPA2021 chassis equipped with PACCAR MX engines have Selective Catalytic Reduction (SCR) Catalyst...

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contamination that occurred during manufacturing. SCR Catalyst assemblies will be inspected and replaced as necessary.

10244487

Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: ...

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.Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

10235712

PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines.

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This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.

10232161

Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may...

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display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

10222269

Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve...

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(HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.

10218894

During PTO mode, the engine will not ramp up to the set RPM speed.

10210951

Emissions Recall: Engine Model Year 2021 MX engines built to EPA 21 emission standards (MY21B) and manufactured without...

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a Particulate Matter (PM) sensor are required to have a PM sensor installed and the engine software updated. This is required for chassis to comply with current emissions standards.

10209707

Fix-As-Requested - Engine Model Year 2021B and later PACCAR MX-11 & MX-13 Fuel Injector Adjustment During First C...

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Service

10209705

Information Only New Level 1 required tools are available to support MY21B MX engines.

10189956

Safety Campaign - Cummins Engine Flywheel Capscrews improperly torqued.

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Cummins Recall C2402.

Software & Calibration

17 bulletins
11036291

The verbiage in the Introduction section has been updated.

11035147

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

11035112

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage.

11035108

"The software is not yet available.

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The bulletin will be updated when more information is available."

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032289

E335 Warranty wording update Apr 2026

11030916

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order...

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Support Order Inquiry case.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11019217

T016: Warranty section updated to include 0.5 hours for test drive.

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Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes.

11016473

As of 03/25/2025, this campaign has resumed.

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Software updates are now available to complete this campaign.

11007669

Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational...

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resources for new Programmable Torque Tool.

10235711

FIX-AS-FAIL Updated procedures and claim filing information.

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EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information.

10219235

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

Fuel System

5 bulletins
10245635

Updated procedures and SRT time to include Fuel Filter replacement during cleaning process.

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Removed in-tank additive references.

10235708

All Model 389X chassis with 7 exhaust pipes need silicone sealant applied

10227181

Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line.

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A field resolution is available to solve this issue.

10208758

Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile...

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Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

10208756

A frame mounted left-hand marker light bracket interferes with the rear fuel tank fill location.

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A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference.

Electrical

4 bulletins
11036289

The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic...

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control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

11010896

Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit.

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A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

10217123

When updating the software on a truck to RC6 or higher, please ensure a PM sensor is physically installed before...

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performing the software update.

10214856

Info Only - Chassis equipped with a flush mounted battery box between the frame rails, and containing 3 batteries, may...

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experience battery movement on the side where the single battery resides. This bulletin contains a procedure to fabricate a bracket to hold this battery in place.

Body & Paint

3 bulletins
11033356

Warranty section has been updated to include hood length definitions and filing instructions for progressive damage.

10201956

Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter...

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fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied.

10188550

Information Only Windshield washer pumps have a high No Trouble Found rate.

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Washer pumps may fail to spray due to a clogged filter.

Transmission

3 bulletins
10252585

INTERIM Safety Recall Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

10225580

Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and...

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389 chassis.

10208766

On certain Model Year 2022chassis with manual transmissions, the optional audible alarm when door is open and park brake...

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is not set feature operates incorrectly due to a software issue. Software will be corrected when available.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10227167

34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change

Lighting

2 bulletins
11009863

13-065 DAVIE4 Chassis Air Leak Testing Info Only A new test is now available in DAVIE4 to properly measure chassis air...

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system pressure decay, provide test results, and pass/fail criteria. Your DAVIE tool must be at version 24.05 or newer for the test to be available. A test procedure document has also been made available that shows all necessary setup and testing procedure criteria (procedure document attached in Links section). The DAVIE4 Check the air pressure decay rate test and the test procedure document MUST be followed anytime a chassis comes in for a warranty related air system repair where excessive air system pressure decay is suspected. Warranty claims filed for air system pressure decay may be denied if DAVIE4 test AND test procedure have not been followed.

10198812

Safety Recall Interim Notification - The Daytime Running Lamps (DRLs) may turn off while the vehicle is in motion and...

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the headlamps, fog lamps or turn signals are not on. This is non-compliant with Canadian Regulation CMVSS 108, which states that the DRLs must be on while the vehicle is in motion without certain other lamps being activated. This bulletin will be updated when a repair is available.

Pre-Delivery & Maintenance

1 bulletin
11035430

235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage.

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5 chassis have been added to the chassis list. The total chassis population is now 15,637.

Brakes

1 bulletin
11013775

Safety Recall Updated software and procedures are now available.

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Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25