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2017 Peterbilt 388 TSBs

23 Technical Service Bulletins across 11 categories

Electrical

7 bulletins
11010896

Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit.

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A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

10201965

Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available.

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As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

10177021

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the...

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appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

10177019

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from...

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03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

10173212

Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead...

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to water intrusion and corrosion in some vehicles.

10173205

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

10172036

Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead...

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to sensor corrosion.

Engine

3 bulletins
11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

10238379

An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer...

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action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negative impact on tailpipe emissions. This soft ware may incorrectly set DTC P1092.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10173583

DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number...

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M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.

Software & Calibration

2 bulletins
10219235

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

10169787

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer.

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The issue can be temporarily resolved using any one of the included procedures.

Steering

2 bulletins
10195277

Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose.

10195274

Sample Customer Letter - 216-1 Dana Intermediate Steering Shaft Unseated or Missing C-clip.

Brakes

2 bulletins
10179370

Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587...

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trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.

10177935

Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking

Fuel System

1 bulletin
10208758

Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile...

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Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

Body & Paint

1 bulletin
10188550

Information Only Windshield washer pumps have a high No Trouble Found rate.

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Washer pumps may fail to spray due to a clogged filter.

Pre-Delivery & Maintenance

1 bulletin
10176033

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

HVAC & Climate

1 bulletin
10168703

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the...

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A/C compressor.

Suspension

1 bulletin
10165711

Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles...

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built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.