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2023 Peterbilt 365 TSBs

37 Technical Service Bulletins across 10 categories

Software & Calibration

13 bulletins
11036291

The verbiage in the Introduction section has been updated.

11035147

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

11035112

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage.

11035108

"The software is not yet available.

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The bulletin will be updated when more information is available."

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032289

E335 Warranty wording update Apr 2026

11030916

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order...

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Support Order Inquiry case.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11019217

T016: Warranty section updated to include 0.5 hours for test drive.

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Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes.

11016473

As of 03/25/2025, this campaign has resumed.

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Software updates are now available to complete this campaign.

11007669

Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational...

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resources for new Programmable Torque Tool.

10219235

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

Engine

13 bulletins
11035202

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034394

"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

11032288

Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIAs manufacturing...

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specifications.

11029640

Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11026415

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11020043

Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance.

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Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.

11014768

"Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly.

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PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.

11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

11005516

Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions.

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With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024.

10244487

Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: ...

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.Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

10218894

During PTO mode, the engine will not ramp up to the set RPM speed.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10227165

Peterbilt SmartLINQ subscriptions can be renewed online via PACCAR Solutions RemoteDiagnostics web portal.

Electrical

2 bulletins
11036289

The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic...

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control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

11010896

Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit.

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A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

Fuel System

2 bulletins
11021404

32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.

10254171

CARB Emission s Manufacturer Warranty term and/or kilometers conversion displayed in certain EMY 2022-2023 PX-7 or PX-9...

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Operators Manuals are incorrect.

Pre-Delivery & Maintenance

1 bulletin
11035430

235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage.

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5 chassis have been added to the chassis list. The total chassis population is now 15,637.

Body & Paint

1 bulletin
11033356

Warranty section has been updated to include hood length definitions and filing instructions for progressive damage.

Brakes

1 bulletin
11013775

Safety Recall Updated software and procedures are now available.

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Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25

Transmission

1 bulletin
10252585

INTERIM Safety Recall Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

Infotainment

1 bulletin
10233380

RFID (Radio Frequency ID) tags are being added and used to track Non-Test Ready (NTR) trucks to efficiently locate them...

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once they are off the production line, but still on the premises. The tags are left on the trucks which have been sold.