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2015 Peterbilt 365 TSBs

34 Technical Service Bulletins across 10 categories

Engine

8 bulletins
11010926

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues.

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A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

10198760

An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system...

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software related issues.

10195273

HVAC - Sleeper Heater O-ring Coolant Leak Phase 2 - Peterbilt has determined that vehicles built between 08/01/2013 and...

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08/01/2014 and were manufactured fwith a sleeper heater may have sleeper heater o-rings that are incompatible with the extended-life coolant (ELC) usedin the PACCAR heating systems and may develop leaks.

10174763

"Safety Recall: NHTSA recall number is 20V130.

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A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood jumper start terminal. Jumper terminal battery cables may be too long, or eligible for improved routing. Battery cables that are too long may chafe against the left front suspension leaf spring, which could cause a short circuit, fire under the hood, or increased risk of crash. "

10173211

Safety Recall Interim Bulletin: Peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in...

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certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-hand under hood jumper start terminal. Your vehicle may have jumper terminal battery cables that are too long, or are eligible for improved routing. Battery cables that are too long may chafe against the left front suspension leaf spring, which could cause a short circuit, fire under the hood, or increased risk of crash.

10164378

Fix-As-Fail - Composite fittings used in the cooling system may crack, resulting in coolant leaks.

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Brass fittings are available to replace the composite fittings.

10092203

FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.

10056801

CUMMINS: THE INLET METERING VALVE CAN LEAD TO A PREMATURE MALFUNCTION OF VALVE AND SOME TRUCKS REQUIRED INLET METERING...

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VALVE BE CLOCKED FOR CLEARANCE OF CAB FLOOR THAT WILL PUT ASSEMBLY COMPONENTS IN A BIND. *PE UPDATED 8/14/15. *PE

Electrical

7 bulletins
11010896

Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit.

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A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

10177021

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the...

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appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

10177019

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from...

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03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

10173212

Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead...

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to water intrusion and corrosion in some vehicles.

10173205

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

10172036

Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead...

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to sensor corrosion.

10162392

Information Only - Quick Reference Guide for Electric harness damage repairs.

Software & Calibration

4 bulletins
10219235

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

10169787

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer.

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The issue can be temporarily resolved using any one of the included procedures.

10154733

Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error.

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Notice to dealers to replace this version with older software version until Bendix introduces new version.

10143649

Information - Recommended Practices for Updating ESA Software

Brakes

4 bulletins
10179370

Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587...

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trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.

10177935

Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking

10174764

Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles.

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The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.

10174762

Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power.

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NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.

Other

3 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10173583

DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number...

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M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.

10164375

Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.

Body & Paint

2 bulletins
10188550

Information Only Windshield washer pumps have a high No Trouble Found rate.

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Washer pumps may fail to spray due to a clogged filter.

10159674

Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.

Pre-Delivery & Maintenance

2 bulletins
10176033

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

10165583

Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke...

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Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).

Suspension

2 bulletins
10165711

Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles...

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built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.

10128643

Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.

Infotainment

1 bulletin
10195276

Instrumentation - SmartNav 2.0 Software Update - Peterbilt vehicles manufactured between July 01, 2015 through November...

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12, 2015 with the SmartNav 2.0 system have some SmartNav features, including truck navigation and Bluetooth phone service disabled at the time of delivery to ensure proper system functionality. These features are now available for activation.

HVAC & Climate

1 bulletin
10168703

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the...

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A/C compressor.