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2020 Nissan Versa TSBs

127 Technical Service Bulletins across 13 categories

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34 bulletins
11004969

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10249910

CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended.

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10249903

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10240538

HORN INOPERATIVE This bulletin has been amended.

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10235773

CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended.

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10235731

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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10234066

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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10234044

DTC B00A0-00 STORED This bulletin has been amended.

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10233904

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10232666

HORN INOPERATIVE This bulletin has been amended.

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10222869

MANUAL FRONT SEAT DOES NOT MOVE FORWARD/REARWARD This bulletin has been amended.

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10222714

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10218967

CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended.

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10213158

DTC B00A0-00 STORED This bulletin has been amended.

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10208957

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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10199165

DTC P0741/4/6, P0776, P0841, P0875, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR...

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REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199152

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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10199148

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10199123

NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended.

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10190213

DTC B00A0-00 STORED This bulletin has been amended.

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10190212

DTC P0741/4/6, P0776, P0841, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR REDUCED...

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POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10188335

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended.

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10188331

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10182359

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended.

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10179612

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10179611

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended.

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10179609

DTC P0741/4/6, P0776, P0841, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR REDUCED...

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POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10174415

MIL ON WITH DTC P0741, P0744, P0746, P0776, P0841, P0965, P2857, P2858, P2859, AND/OR P285A STORED, AND MAY HAVE...

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HESITATION AND/OR REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10172263

PM931 - Dealer Inventory as of 2.20.2020

10168902

MIL ON WITH DTC P0741, P0744, P0746, P0776, P0841, P0965, P2857, P2858, P2859, AND/OR P285A STORED, AND MAY HAVE...

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HESITATION AND/OR LACK OF POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Infotainment

24 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10249914

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

10249904

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10249901

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235771

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235729

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10213690

CLOCK INACCURATE AND/OR FREEZES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the...

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latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below: Clock inaccurate Clock freezes Refer to steps 1 - 5 on pages 3 - 4 to confirm that this bulletin applies.

10190217

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10190215

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10188533

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10188327

KICKS AND VERSA SEDAN; INTELLIGENT KEY ERROR MESSAGE DISPLAYS AND DTC B2602 STORED This bulletin has been amended.

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10186847

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10186840

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10184023

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10183974

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm...

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that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below: Stability improvements and bug fixes. Android Auto skips while playing music. Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The update-software only needs to be downloaded once and then can then be used on multiple vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.

10176231

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10174748

KICKS AND VERSA SEDAN; INTELLIGENT KEY ERROR MESSAGE DISPLAYS AND DTC B2602 STORED IF YOU CONFIRM The Vehicle...

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Information Display shows the message Intelligent Key System Error And DTC B2602 is found stored. NOTE: This incident usually occurs while driving the vehicle. ACTION Replace the Intelligent Key unit. - If the vehicles current Intelligent Key unit part number is 285E1-5RB3A, replace it with 285E1-5EA0A. - If the vehicles current Intelligent Key unit part number is 285E1-5RA6A, replace it with 285E1-5EA5A.

10173555

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE IF YOU CONFIRM The radio...

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intermittently reboots while audio is played from a Bluetooth connected iPhone. ACTION 1. Confirm the AV control unit software version. 2. Update the AV control unit software, if applicable.

Electrical

15 bulletins
11014471

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...

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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009068

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10232664

DTC P0746, P0776, P0841, P0965, P17F0 AND/OR P17F1 STORED IN THE TCM This bulletin has been amended.

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10218755

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED IF YOU CONFIRM The customer states an RAB...

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warning light in the instrument panels information display is ON (Figure 1), AND/OR DTC B2724-23 (SONAR CONTROL UNIT - SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) is stored. NOTE: A RAB warning light may appear in the vehicle information display. ACTION Reprogram and configure the Sonar Control Unit with the SERVICE PROCEDURE in this bulletin, if applicable.

10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10202245

DTC P0741/4/6, P0776, P0841, P0875, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED IN THE TCM, AND MAY HAVE...

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HESITATION AND/OR REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199167

ALTIMA, KICKS AND VERSA SEDAN; DTC B26FE IN BCM AND KEY SYSTEM ERROR This bulletin has been amended.

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10199150

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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10190214

ALTIMA, KICKS AND VERSA SEDAN; DTC B26FE IN BCM AND KEY SYSTEM ERROR This bulletin has been amended.

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10186854

DTC B12A3-72 FOR FUEL PUMP RELAY STUCK OPEN SERVICE INFORMATION DTC B12A3-72 (Fuel Pump Relay Stuck Open) may be...

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stored when the IPDM monitor circuit internally sees 0V to ground at pin #46. This is caused by an internal short to ground in the IPDM or one of the IPDM fuses listed below is open. If B12A3-72 is current or reoccurs after erasing DTCs, inspect the model specific fuse first. If the fuse is not open replace the IPDM. Altima Fuse # 58 (page 2) Kicks Fuse # 54 (page 3) Versa Fuse # 61 (page 4) For additional IPDM diagnostic information refer to the Electronic Service Manual (ESM): Section ELECTRICAL & POWER CONTROL > POWER CONTROL SYSTEM > IPDM E/R. See model specific fuse locations starting on page 2.

10180999

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the...

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values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. Refer to the ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).

10170014

ALTIMA, KICKS AND VERSA SEDAN; MIL ON WITH DTC B26FE IF YOU CONFIRM A Key System Error message is displayed on the...

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combination meter, And DTC B26FE (IPDM - KEY SYSTEM ERROR) is stored in the BCM. ACTION 1. Disconnect the main power harness connector from the IPDM (E16 for Altima and E42 for Kicks and Versa Sedan). - See Figure 1, Figure 2 and Figure 3 on the next page for IPDM main power harness connector locations. 2. Wait at least 20 seconds. 3. Reconnect the main power harness connector to the IPDM. 4. Confirm that the DTC is now past, and then erase the DTC. If the DTC will not erase, refer to the Electronic Service Manual for additional diagnostic information.

10165784

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

Body & Paint

11 bulletins
11004971

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended.

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11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001191

WINDSHIELD CRACKING This bulletin has been amended.

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10238341

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended.

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10232662

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232656

WINDSHIELD CRACKING This bulletin has been amended.

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10231429

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended.

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10186837

KICKS, LEAF, SENTRA AND VERSA; FRONT DOOR WILL NOT OPEN This bulletin has been amended.

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10173639

Inside Rearview Mirror Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action on...

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2,732 MY2020 Versa (N18) vehicles identified in Service Comm to inspect the adhesion of the inside rearview mirror attachment and, if necessary, replace the windshield if the mirror detaches during inspection. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM941 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by this quality action: - If the mirror and mounting plate does not detach from the windshield, during inspection, no repair is needed. - If the inspection result is NG (inside rearview mirror and mounting plate detaches): - Replace the windshield and aim the front camera unit using the procedure outlined in the Electronic Service Manual (ESM). - Once vehicles have been inspected and, if necessary, remedied dealers may submit the applicable warranty claim for the action performed and the vehicle can be released for sale.

Engine

10 bulletins
11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10235709

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10218941

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10207860

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10199172

MIL ON WITH DTC P0101 AND/OR P0507 STORED IN THE ECM IF YOU CONFIRM The MIL is ON and DTC P0101 (MAF SENSOR) and/or...

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P0507 (ISC SYSTEM) is stored in the ECM. ACTION 1. Test the vehicle's 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs. 3. Perform Idle Air Volume Learning (IAVL).

10191942

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK...

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UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicles 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

10172261

MY20 Versa Quality Hold ***** Dealer Announcement ***** Nissan is committed to a high level of customer service and satisfaction.

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This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our customers, meet our exacting standards and our customers expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on eighteen (18) specific MY2020 Versa (N18) vehicles in dealer inventory. The fuel tank may not meet Nissan design specifications. Nissan engineering is investigating this potential issue and will provide the appropriate field action as quickly as possible. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM939 - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Hold. 3. Nissan will provide an updated status, to include next steps, no later than the week ending February 28, 2020. Thank you for your prompt attention to this matter.

10167410

American Automobile Labeling Act Label Dealer Inventory ***** Campaign Summary ***** Nissan North America is...

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conducting a Quality Action for dealers to replace the American Automobile Labeling Act (AALA) labels. The AALA label on affected vehicles was inadvertently printed with incorrect Engine manufacturing location and percentage breakdown of parts content by country. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. In the interest of customer satisfaction, Nissan requests dealers to apply the replacement label on the affected vehicles prior to retail sale. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in new dealers inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. - PM931 - Versa - PC713 - Titan - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle. 4. Dealers will receive one (1) label for every affected vehicle in dealer inventory via USPS. Labels will be sent to the Service Managers attention. If replacement labels are needed, please send your request to: CampaignAnnouncements@-usa.com along with your dealer name, address, VIN, contact name and phone number. - Labels will be mailed beginning October 23, 2019 and should arrive no later than October 25, 2019.

Brakes

9 bulletins
11014472

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1)...

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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

11001208

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235783

WARNING LIGHT ON WITH DTC C111F STORED AS CRNT IN THE ABS IF YOU CONFIRM DTC C111F (G-SENSOR) is stored as CRNT in...

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the ABS Actuator and Electric Unit (Control Unit). IMPORTANT: Do not replace the ABS control unit unless instructed to do so. ACTION Refer to the SERVICE PROCEDURE on page 2 to calibrate the Decel G-Sensor.

10234002

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10218701

HORN INOPERATIVE IF YOU CONFIRM The horn on an APPLIED VEHICLE is inoperative.

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ACTION Inspect the horn pad for a pinched ground wire. If a pinched ground wire is found, replace the high and low horns.

10212009

MANUAL FRONT SEAT DOES NOT MOVE FORWARD/REARWARD IF YOU CONFIRM A manual front seat (driver or passenger side)...

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will not move forward/rearward with the Seat Adjustment Bar at the front of the seat pulled upward, AND One or both ends of the Seat Adjustment Bar are below the seat track tabs (Figure 1) displays one end of the Seat Adjustment Bar below the seat track tab and the other end above the seat track tab (with the seat removed from the vehicle). ACTION 1. Replace the Seat Adjustment Bar on the affected seat(s). Refer to the SERVICE PROCEDURE of this bulletin for the repair procedure.

10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Transmission

9 bulletins
10237836

DTC P17F4 STORED IN TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT:...

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Vibration occurs during quick reacceleration after braking, during a 2-1 downshift of the auxiliary gearbox. AND DTC P17F4 for AUXILIARY GEARBOX (CL JUDDER) is stored in the TCM. If DTCs other than P17F4 are stored, this bulletin does not apply. Refer to the ESM for further diagnostic information. ACTION Refer to the Repair Overview on page 2 to determine if this bulletin applies.

10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

10212012

DTC P0746, P0776, P0841, P0965, P17F0 AND/OR P17F1 STORED IN THE TCM IF YOU CONFIRM One or more of the following...

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DTCs are stored: P0746 PRESSURE CONTROL SOLENOID A P0776 PRESSURE CONTROL SOLENOID B P0841 TRANSMISSION FLUID PRESSURE SEN/SW A P0875 T/M FLUID PRESS SENSOR/SWITCH P0965 PRESSURE CONTROL SOLENOID B P17F0 CVT JUDDER (T/M INSPECTION) P17F1 CVT JUDDER (C/V INSPECTION) P17F2 CVT JUDDER (T/C INSPECTION) P2857 CLUTCH A PRESSURE P2858 CLUTCH B PRESSURE P2859 CLUTCH A PRESSURE P285A CLUTCH B PRESSURE IMPORTANT: If DTCs are stored other than those listed above, this bulletin does not apply. If DTCs P17F0 and/or P17F1 are the only DTCs stored and there is no customer complaint of judder, this bulletin does not apply. If ONLY P0875 T/M FLUID PRESS SENSOR/SWITCH is stored, refer to the ESM. NTB20-060, 2018-2019 Kicks; Enhanced Diagnostic Logic For CVT, has reprogramming instructions that may apply. ACTION Refer to the REPAIR OVERVIEW on page 2.

10211994

DTC P0741/4/6, P0776, P0841, P0875, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED IN THE TCM, AND MAY HAVE...

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HESITATION AND/OR REDUCED POWER This bulletin has been superseded. If one or more of the following DTCs is stored, refer to NTB22-021. P0746 PRESSURE CONTROL SOLENOID A P0776 PRESSURE CONTROL SOLENOID B P0965 PRESSURE CONTROL SOLENOID B P17F0 CVT JUDDER (T/M INSPECTION) P17F1 CVT JUDDER (C/V INSPECTION) P285A CLUTCH B PRESSURE P0875 T/M FLUID PRESS SENSOR/SWITCH D If one or more of the following DTCs is stored, refer to the ESM: P0741 TORQUE CONVERTER P0744 TORQUE CONVERTER P0841 TRANSMISSION FLUID PRESSURE SEN/SW A P17F2 CVT JUDDER (T/C INSPECTION) P17F4 AUXILIARY GEARBOX (CLUTCH JUDDER) P2857 CLUTCH A PRESSURE P2858 CLUTCH B PRESSURE P2859 CLUTCH A PRESSURE Please discard previous versions of this bulletin.

10204188

Continuously Variable Transmission (CVT) Replacement Voluntary Emission Service Campaign Dealer Announcement: ...

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Nissan is conducting a Voluntary Emission Service Campaign to replace the Continuously Variable Transmission (CVT) on three (3) 2020 Nissan Kicks vehicle and one (1) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the installed CVT in the subject vehicles may not meet specification. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. PM996. 2.Dealers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure customer satisfaction. 3.Dealers should use NTB21-099 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

10204177

VOLUNTARY EMISSIONS SERVICE CAMPAIGN 2020 KICKS AND VERSA; CVT REPLACEMENT INTRODUCTION Nissan is conducting this...

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voluntary emissions service campaign, on certain specific model year 2020 Kicks and Versa vehicles, to replace the CVT assembly. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PM996 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10188376

PREVENT FRONT AXLE THREAD DAMAGE DURING NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a...

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front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential tool (part number # J-52982, Figure 1) required to remove the nut staking, is called out as a Cape Chisel in the Electronic Service Manual (ESM), and must be used to prevent thread damage to the axle (see Figure 2 on page 2). The Cape Chisel arrived at dealers in December of 2020. Damaged threads, due to improper removal of the stake placed in the nut, will not be covered by warranty. For information on using the Cape Chisel, refer to the Electronic Service Manual (ESM): Section TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT > LH/RH.

10183981

Continuously Variable Transmission (CVT) Replacement Dealer Announcement: Nissan is conducting a dealer inventory...

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quality action to replace the Continuously Variable Transmission (CVT) on nine (9) 2020 Nissan Kicks vehicles and two (2) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the installed CVT in the subject vehicles may not meet specification. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM963 New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2.Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action. If an affected vehicle was previously traded, this information should be forwarded to the new dealer. 3.Use the Electronic Service Manual (ESM) to replace the Continuously Variable Transmission (CVT) prior to offering the vehicle for sale. Parts will be orderable via normal ordering process beginning the first week of December. NOTE: Parts replaced under this campaign activity will be collected. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.

10167372

KICKS, SENTRA, AND VERSA; CVT FLUID LEAK SERVICE INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Lighting

7 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10207869

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10188323

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10185483

Front Turn Signal Lamp Dealer Inventory Dealer Announcement ...

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Nissan is conducting a dealer inventory quality action to inspect both front turn signal lamp bulbs and, if necessary, replace them on 3,251 specific model year 2020 -2021 Versa vehicles identified in Service Comm. Due to a supplier concern that has since been resolved, the installed front turn signal bulbs may have durability issues that could cause them to not perform to specification. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM965 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect the turn signal lamp bulb and, if necessary, remedy any vehicles affected by this quality action. Parts may be ordered via normal parts ordering system beginning January 04, 2020. 3.The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm. Dealer Responsibility It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

10184016

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10172267

Rear Combination Lamps ***** Quality Action Summary ***** Nissan is conducting a quality action to clean and inspect...

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the right and left rear combination lamps and, if necessary, replace the right, left, or both rear combination lamps (if crack is present) on specific MY2020 Versa vehicles identified in SERVICE COMM and National Service History Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. Chemical residue from the temporary exterior finish protection chemical used during handling, transportation, and storage could cause the combination lamps to crack. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History Open Campaign I.D. PM938. - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to clean, inspect and, if necessary, remedy any vehicles affected by this quality action prior to sale to ensure customer satisfaction. 3. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.

Pre-Delivery & Maintenance

2 bulletins
11009069

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the...

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values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).

10206321

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in...

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

Steering

2 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Software & Calibration

2 bulletins
10172262

American Automobile Labeling Act (AALA) Labels EXPIRATION NOTICE UPDATE February 21, 2020 Please discard earlier versions of this bulletin.

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Nissan announced the following quality action in October 2019. Service Comm will de-activate PM931 and PC713 on any un-remedied VINs on February 28, 2020. Nissan is still requesting that dealers apply the replacement label on any affected vehicles prior to sale. Please use the VIN list supplied with this announcement to identify applicable vehicles.

10167412

American Automobile Labeling Act (AALA) Labels Dealer Inventory UPDATE October 25, 2019 Please discard earlier versions of this bulletin.

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The announcement from October 22, 2019 has been revised to include: - Label shipments have been delayed and will resume next week. All shipments will be concluded by November 15, 2019.

Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Fuel System

1 bulletin
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.