2009 Nissan Versa TSBs
94 Technical Service Bulletins across 15 categories
Categories
Engine
18 bulletinsVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically...
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calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before...
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attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Nissan vehicles are now "Blank" ECMs.
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Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked.
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- The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...
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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NISSAN: MIL ON W/DTC P0116 (ECT SENSOR) STORED.
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(ENGINE COOLANT TEMPERATURE SENSOR) IS STORED IN THE ECM AND THERE ARE NO OTHER VEHICLE DRIVEABILITY SYMPTOMS. *PE
NISSAN: MIL ON WITH P0740, P0744, P0840, P1777.
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THE MIL IS ON WITH ONE OR A COMBINATION OF THE FOLLOWING DTCS STORED IN CONSULT III/ENGINE AND/OR TRANSMISSION. REFER TO THE REPAIR FLOW CHART. *PE
NISSAN: VENT CONTROL VALVE REPLACEMENT.
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WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW VALVE, DO NOT ADD ANY LUBE TO ITS O RING; FOR FRONTIER (D40 SERIES) ONLY, INSTALL THE PROTECTOR LISTED IN PARTS INFORMATION. *PE INCLUDES 2005-09 FRONTIER. UPDATED 12/8/10. *PE
NISSAN: NOISE FROM STEERING COLUMN INTERMEDIATE SHAFT.
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KNOCK, RATTLE, OR CLICK NOISE COMING FROM THE STEERING COLUMN INTERMEDIATE SHAFT, WHEN DRIVING ON ROUGH OR DIRT ROADS; WITH THE VEHICLE PARKED AND TURNING THE STEERING WHEEL BACK AND FORTH WITH SMALL QUICK MOVEMENTS. *PE
NISSAN: MIL ON WITH DTC P0442, P0448, P0455, AND P0456.
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EVAP VENT CONTROL VALVE IS STUCK OPEN OR WILL NOT SEAL WHEN OPERATED/CLOSED. *PE
NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING.
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TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE
Other
16 bulletinsCAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WCCC Approval Checklist
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED.
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*JS
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND.
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*JS
NISSAN: INFORMATION REGARDING NO ENTRY WAY OF WATER, FROM OUTSIDE, INTO VEHICLE WETTING FRONT, DRIVER AND PASSENGER, FLOOR CARPET.
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MODEL 2007-2012 VERSA HATCHBACK AND SEDAN. *PE
NISSAN: INFORMATION BEING PROVIDED REGARDING THE DIFFICULTY IN CLOSING THE REAR HATCH WHEN THE TEMPERATURE IS 32 F OR LOWER.
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*PE
NISSAN: THE HORN IS NOT WORKING WHEN PRESSED.
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2009-2011 VERSA. *RM 6/19/14*LJ
NISSAN: CARPET WET ON DRIVER SIDE ONLY.
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WATER HAS LEAKED ONTO THE DRIVER SIDE FLOOR. *PE
Electrical
15 bulletinsSILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...
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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...
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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System...
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(LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage.
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- Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first.
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- When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the...
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"RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics.
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The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.
WORN IGNITION KEY WILL NOT TURN THE IGNITION SWITCH This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Speedometer and Odometer Reprogramming Voluntary Service Campaign ? Expiration Notice ***** Campaign Status...
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Update***** Nissan launched this Voluntary Service Campaign in November 2012 for certain 2009-2011 Nissan Versa Sedan base and 1.8S vehicles, to offer the opportunity to resolve a parts application issue related to the electronic module, which controls the speedometer and odometer. This issue caused the speedometer to slightly overstate the vehicles? speed and could cause the odometer to slightly over-accrue vehicle mileage. While this service campaign involved reprogramming, many of the replacement combination meter parts are no longer available. As a result, repairs performed under P2508 and customer reimbursement for out of pocket expenses for these service campaign repairs will no longer be available after March 29, 2019. Service Comm deactivation for P2508 will occur on March 29, 2019. **** What Dealers Should Do ***** 1. Dealers should submit all open warranty claims by no later than March 29, 2019. 2. Dealers may complete any reprogramming required on eligible vehicles between now and March 29, 2019. - If a dealer is unable to complete the reprogramming, the customer should be informed that replacement combination meter parts are no longer available.
Dealer Engagement for Takata Awareness Nissan is committed to the safety and security of its customers and their passengers.
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As you are likely aware, Nissan has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the National Highway Traffic Safety Administration (NHTSA). Nissan has employed a variety of methods to reach affected customers to increase repair completion. However, your help is needed to raise awareness to remedy the approximately seven hundred thousand vehicles that remain unrepaired. This is a serious issue and we need everyone?s help to further increase recall awareness. Nissan is asking all dealers to provide their employees with instructions on how to identify vehicles affected by the Takata airbag recall and encourage them to help draw an affected owner?s attention to this danger. Your employee?s actions could save someone?s life or prevent a significant injury. Supporting Materials To assist with this request, each dealer will receive thirty ?Takata Airbag Recall Alert Cards? by December 5, 2018. Each ?Alert Card? has eight (8) individual tear off cards (written in English and Spanish) that can be distributed to owners to make them aware of how to check their vehicle for an open Takata recall, and of the importance of having the repair performed. To facilitate identification of affected vehicles, your employees can download the free Airbag Recall App from the App Store or Google Play. This app will work for any brand vehicle affected by the Takata recall, and will inform your employees if any of the affected vehicles listed below have an open Takata recall. Affected Vehicles: - NISSAN: - 2001-2003 Maxima - 2002-2004 Pathfinder - 2002-2006 Sentra - 2007-2011 Versa Sedan - 2007-2012 Versa Hatchback - INFINITI: - 2001 I30 - 2002-2004 I35 - 2002-2003 QX4 - 2003-2008 FX35/45 - 2006-2010 M35/45
WORN IGNITION KEY WILL NOT TURN THE IGNITION SWITCH
NISSAN: RAIN SENSORS MAY OPERATE, INTERMITTENTLY OR UNEXPECTEDLY, WHEN EXHAUST GAS, MOISTURE, FINGERPRINTS, DIRT, OR...
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INSECTS ARE NEAR OR AROUND RAIN SENSORS. NO MODELS OR MODEL YEARS LISTED. *PE
NISSAN: ECM REPLACEMENT PROCEDURES WITH CONSULT III PLUS.
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APPLIES TO ALL 2004 AND LATER (DOES NOT APPLY TO LEAF/EV) VEHICLES. *JS
NISSAN: THE MIL ON EVAP DTC P0441, P0442, P0455, P0456 STORED.
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PERFORM THE APPROPRIATE DTC CONFIRMATION PROCEDURE; CHECK AND COMPARE YOUR CURRENT ECM PART NUMBER. *PE
NISSAN: CARPET WET (DRIVER SIDE ONLY).
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WATER HAS LEAKED ONTO DRIVER SIDE FLOOR. DETERMINE IF LEAK IS FROM DRIVER SIDE KICK PANEL AREA AND/OR DRIVER SIDE COWL AREA. IF SO, APPLY BODY SEALANT TO INCIDENT AREA, AND INSPECT HARNESS CONNECTORS. *PE
Body & Paint
10 bulletinsWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...
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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned...
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off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim.
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In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY.
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*KB
NISSAN: EXTERIOR LAMP FOGGING.
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OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). THIS IS NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. THE FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. NO MODELS LISTED. *PE UPDATED 5/7/10. *PE UPDATED 12/9/13. *PE
Brakes
9 bulletinsABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation...
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of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear).
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ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and...
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provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control...
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Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that...
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qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN: BULLETIN REGARDING DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSOR.
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MODEL 2007-2013 NISSAN. *PE
Software & Calibration
5 bulletinsSERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage.
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This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
Nissan is conducting this voluntary service campaign to reprogram the speedometer and/or odometer, and to adjust the...
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odometer reading to reflect the correct mileage on certain MY2009-11 Nissan Versa vehicles.
Nissan is conducting this voluntary service campaign to reprogram the speedometer and/or odometer, and to adjust the...
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odometer reading to reflect the correct mileage on certain MY2009-11 Nissan Versa vehicles.
NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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DUE TO THE SPEEDOMETER AND/OR ODOMETER READING OUT OF SPECIFICATION, A RECALIBRATION OF ODOMETER AND/OR SPEEDOMETER WILL BE DONE TO CORRECT PROBLEM. MODELS 2009-2011 VERSA. *PE UPDATED 3/12/13. *PE
NISSAN: THERE IS A TROUBLE CODE STORED DUE TO SOFTWARE.
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SOME 2009 VEHICLES. *RM
Pre-Delivery & Maintenance
4 bulletinsSERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.
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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks.
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All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
NISSAN: REAR SEAT CUSHION HOOK SERVICE.
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IF THE REAR SEAT CUSHION HAS TO BE RELEASED FOR ANY REASON, REFER TO REPAIR PROCEDURE. HATCHBACK AND SEDAN MODELS. *PE
NISSAN: VOLUNTARY SERVICE CAMPAIGN; 2008-2009 VERSA (C11)-SEDAN AND HATCHBACK, SILL COVER PLATE.
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CSC WAS RECEIVED. *PE
Fuel System
4 bulletinsSERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011...
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Nissan vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.
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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...
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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
NISSAN: A LOOSE FUEL FILL CAP IS THE CAUSE OF EVAP LEAK DTCS (P0442, P0455, P0456) STORED ON SOME VEHICLES.
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MODEL YEARS 2007-2011. MODEL NOT LISTED. *PE
Lighting
4 bulletinsNISSAN: ON CERTAIN VEHICLES, THE SEATS WILL NOT MOVE OR ADJUST EITHER BACKWARDS OR FORWARDS OR WILL HAVE SOME SLIGHT MOVEMENT FROM SIDE TO SIDE.
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*PE
NISSAN: WARNING LIGHTS ARE FLASHING WITH TROUBLE CODES STORED.
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2007-2011 VERSA. *RM
NISSAN: XENON HEAD LAMP SERVICE.
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A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). IN MOST CASES, REPLACEMENT OF A BULB OR HID CONTROL UNIT WILL SOLVE THE INCIDENT. THIS INCLUDES ALL MODELS WITH XENON HEAD LAMPS. NO MODELS LISTED. *PE
NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING.
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NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
Steering
2 bulletinsDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Infotainment
2 bulletinsSERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with...
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Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
On certain model year 2009 - 2011 Nissan Versa vehicles the speedometer and/or odometer may be reading out of...
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specification due to a parts application error. To remedy this condition Nissan is conducting this voluntary service campaign to reprogram the speedometer and/or odometer, and to adjust the odometer reading to reflect the mileage it would have displayed as designed if no error had occurred, at no charge for parts or labor. See this bulletin for further detail. Campaign ID# P2508
Air Bags & Safety
2 bulletinsSubject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer...
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participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa Hatchback - 2002-06 Sentra - 2002-04 Pathfinder - 2001-03 Maxima Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At the time of monthly updates, we reassign owner lists based on dealer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and Nissan is taking significant and unprecedented steps to increase customer recall participation but it needs dealer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Dealer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our dealers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but current overall completion rates are included above.
Free Oil Change Specific Vehicles Subject to the Takata Recall *****Detailed Information***** To help accelerate...
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repair completions on specific populations of vehicles recalled for the Takata airbag, Nissan is offering a special incentive for certain populations of affected vehicles for a limited time. The expiration date for this offer is December 31, 2018. Nissan is offering a complimentary oil change for participating customers free of charge. Nissan Consumer Affairs will be outreaching to these eligible owners directly, but dealers may also offer this incentive to eligible owners found on your retailed vehicle open campaign report if their VIN has PC650 or PC655 applied in Service Comm or DBS National Service History ? Open Campaign. *****What Dealers Should Do***** 1. Dealers should verify if vehicles are eligible for this complimentary oil change using Service Comm or DBS National Service History ? Open Campaign I.D. PC650 or PC655. - The free oil change should only be performed if the Takata recall campaign has been performed first or at the same time as the oil change. NOTE: Customers should be informed that this free oil change offer is timelimited. Owners may redeem this free oil change offer at any point from the date of Takata repair until December 31, 2018. SERVICE COMM will be deactivated on January 1, 2019, and the offer will expire at that time. 2. The service department should submit the free oil change offer and Takata recall repairs as two separate campaign repair claims. Once the oil change claim has been submitted and paid, the offer will no longer display in Service Comm.
Suspension
1 bulletinWHEEL BEARING COLLISION DAMAGE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Transmission
1 bulletinIF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration.
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ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
Tires & Wheels
1 bulletinNissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium,...
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etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.