2020 Nissan Sentra TSBs

C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

If a DTC other than P161D is present, diagnose and resolve first before applying this bulletin. AND The current ECU PART NUMBER in the BCM is either 284B3-3613R or 284B3-6580R. ACTION Reprogram the BCM with the SERVICE PROCEDURE in this bulletin.

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INSUFFICIENT) and/or P0404 (EGR A CONTROL) is stored in the ECM. AND There are no drivability concerns. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

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Intelligent Headlights do not come ON after four (4) complete sweeps of the windshield wipers. The four (4) complete windshield wiper sweeps must occur within a one (1) minute time period. NOTE: Windshield wipers are set to any ON position. ACTION Reconfigure the BCM.

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Pennsylvania and the fog lamps remain ON during high beam operation. ACTION Reprogram the BCM.

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to reprogram the Body Control Module (BCM) on certain 2020 model year Nissan Sentra (B18) SR grade vehicles, registered or being sold for registration within the state of Pennsylvania, with countermeasure software to prevent the vehicles fog lamps from being activated at the same time high beams are used. The vehicles current software allows fog lamps to operate while the high beams are engaged, which may not be permitted under current Pennsylvania Vehicle Inspection standards. The driver may use the manual switches to operate either the fog lamps or high beams, but without the software update, the vehicle may not pass Pennsylvanias Vehicle Safety Inspection. What Dealers Should Do: 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P0A34. 2. Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB15-460 for additional information 3. Dealers should use NTB20-096 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, nd release the vehicle.

Nissan is conducting this voluntary service campaign, on certain specific model year 2020 Sentra SR models, to reprogram the BCM in order to disable fog lamp operation when the high beams are in use. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P0A34 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

Module configuration MUST BE performed before pairing the BCM and intelligent key unit. Once the BCM and intelligent key unit have been paired, portions of the configuration are locked and can no longer be changed. When replacing the BCM, it is critical to follow the work procedure as detailed in the ESM. For Rogue, go to ELECTRICAL & POWER CONTROL > BODY CONTROL SYSTEM > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING BCM. For Sentra, go to ELECTRICAL & POWER CONTROL > BODY CONTROL SYSTEM > BASIC INSPECTION > INSPECTION & ADJUSTMENT > ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT (BCM).

intelligent key unit (hands free module), ALWAYS replace it with a new one. Module configuration MUST BE performed before NATS initialization (key registration). Once NATS initialization has been performed, portions of the configuration are locked and can no longer be changed. When replacing the intelligent key unit, it is critical to follow the work procedure as detailed in the ESM. For Rogue, go to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY >DOOR & LOCK > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT. For Sentra, go to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY >DOOR & LOCK > BASIC INSPECTION > INTELLIGENT KEY UNIT >ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT.

action to inspect the fuel feed tube clip and, if necessary, secure it to the fuel line on 9,667 specific 2020 Sentra vehicles identified in Service Comm. Due to a production issue, a small number of fuel line clips may not have been properly set on the high-pressure fuel line and may need to be secured as a result. If the fuel feed tube clip is missing, or damaged, the fuel line will need to be replaced. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM957 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Dealers must use the attached procedure to inspect and, if necessary, secure the fuel tube clip prior to retail delivery of the vehicle. If the fuel feed tube clip is damaged or missing, dealers should replace the fuel line as per the instructions in the Electronic Service Manual (ESM). 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle.

related to the rear door alert system on 2020 Sentra models. Although the Electronic Service Manual (ESM) should be the primary source of information for inspection, diagnosis, and repair, the supplemental information in this bulletin will assist in these areas. The information in this bulletin includes: Rear door alert description How to turn the rear door alert system on and off How to turn the horn alert function on and off Vehicle information display messages Rear door alert operation NOTE: Do NOT replace the BCM for a rear door alert concern unless all information in this bulletin has been reviewed and the concern has been verified to be abnormal.

PDI, if DTC B2070-68 is stored in the Hands-Free control module (Intelligent Key control unit) and will not erase using CONSULT-III plus, no action is necessary. B2070-68 will not affect the vehicle operation and will go to PAST after a number of ignition cycles. NOTE: Do not replace the Intelligent Keys or control units for B2070-68.

action on 11 MY2020 Sentra (B18) vehicles identified in Service Comm to ensure the correct wheels with center caps and tire pressure sensors have been installed. Steel wheels may have incorrectly been installed on the subject vehicles during manufacturing. Dealers will inspect all four (4) wheels and, if necessary, replace them with the correct aluminum wheels and install center caps and tire pressure sensors. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM946 - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Action. 3. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by this quality action. 4. Once vehicles have been inspected and, if necessary, remedied dealers may submit the applicable warranty claim for the action performed and the vehicle can be released for sale. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

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stored in the Engine Control Module (ECM) with a customer complaint of loss of power, Perform the revised Electronic Service Manual (ESM) procedure noted on page 2 for "PERFORM DTC CONFIRMATION PROCEDURE." HINT: This revised procedure will be added to the ESM in a future update.

available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools.

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following: Loss of power Loud noise from the front of vehicle/engine area while running The battery light is ON AND It is confirmed that the noise is coming from the generator (alternator) ACTION Replace the Drive Belt Auto Tensioner, the Alternator, and the associated Drive Belt listed in the PARTS INFORMATION on the last page.

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UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicles 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

The Remote Engine Start to become inoperative. The No Key Detected message to appear. An impact to any of the vehicles functions or performance. If other DTCs are stored with P161D, perform the diagnosis and repair procedures, outlined in the ESM, for the other DTCs first. After the other DTCs have been resolved and P161D does not clear, proceed with the diagnosis and repair, outlined in the ESM, for DTC P161D.

installing a new BCM service part, if the Intelligent Key UNLOCK button is pressed before performing the configuration with CONSULT-III plus, certain BCM configuration parameters will be permanently locked in the default setting; one of these parameters is Remote Engine Start (RES). The default setting for Remote Engine Start is WITHOUT. The RES function WILL BE permanently disabled if the UNLOCK button is pressed BEFORE the BCM service part is configured. IMPORTANT: To avoid permanently disabling the RES feature after replacing the BCM, the configuration procedure must be performed first so that all of the vehicle features operate correctly. Avoid pressing the UNLOCK button on the Intelligent Key after a BCM replacement. Wait until the configuration process has completed and the default configuration has been overwritten with the correct data before pressing any Intelligent Key buttons. Things to remember when replacing a BCM: It is not necessary to register Intelligent Keys to a new BCM. Never press the UNLOCK button on the Intelligent Key until the configuration settings step has been completed. Complete the configuration of the BCM either manually, or by downloading saved configuration from the previous BCM (stored in CONSULT-III plus).

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(RES) may stop responding and DTC P161F will store in the ECM if RES is performed more than once in quick succession. EXAMPLE: 1. The RES is activated, 2. The ignition is turned OFF; either by RES timer or directly by the start button or key, 3. Within 10 seconds of performing steps 1 and 2, the ignition is turned ON with the RES, start button or key. - When using the RES feature, at least 10 seconds, or more, must elapse between ignition cycles. - If DTC P161F is stored, erase the DTC and Do Not replace the ECM. NOTE: If a customer states the RES stopped responding on a third consecutive activation attempt, please inform them the vehicle allows the RES to be performed only twice consecutively, and must be driven in excess of 5 mph before a third attempt can be performed.

must be met: - The ignition is OFF. - The RES feature is ON in the vehicle settings (access through the vehicle information display). - The shift selector is in the P (park) position. - The hood, doors and trunk lid are closed. - The hazard warning lights are OFF. - The Intelligent Key is within 197 feet (60 m) of the vehicle, and there are no obstructions between the Intelligent Key and the vehicle. - The vehicle is already locked (this must be done using the Intelligent Key or the request switch on the exterior door handle). If the conditions above are met, perform the following to use RES: 1. Point the Intelligent Key at the vehicle. 2. Press the lock button. IMPORTANT: The doors must already be locked prior to starting the RES sequence. Refer to the last bullet point in the conditions list above. 3. Within two (2) seconds of pressing the lock button, press and hold the RES button until the turn signal lights flash and the parking lights turn ON. HINT: When RES is performed, the engine should start, the parking lights should remain ON and the doors should remain locked while the engine is running. If this does not occur, use the Supplemental Diagnosis Table on the next page, in addition to the ESM. - Additional information about RES can be found in the owners manual in the Pre-driving checks and adjustments section.

This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our customers, meet our exacting standards and our customers expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on six hundred eighty-two (682) specific MY2020 Sentra vehicles in dealer inventory. There may be a potential crack on the left side of the steering gear housing and/or the rearview mirror may not be mounted to Nissan specifications. Nissan engineering is studying these concerns and will provide the appropriate field actions as quickly as possible. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History Open Campaigns I.D. PC732 - New vehicles in dealer inventory can be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Hold. 3. Nissan will provide an updated status, to include next steps, no later than the week ending February 14, 2020.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

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that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below: Stability improvements and bug fixes. Refer to steps 1 - 4 starting on page 3 to confirm that this bulletin applies.

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STORED IF YOU CONFIRM The customer states that one of the following warnings is displayed on the vehicle information display along with the AEB Warning Light: Traffic Sign Recognition Malfunction Displayed Lane Departure Warning Malfunction Displayed And The MIL is ON with DTC C2503-54 (CAMERA AIMING INCMP) and/or C1F6B-54 (CAMERA UNIT MALF) stored. NOTE: If DTC C2500-49 and/or C1F6B-49 is stored, this TSB does not apply. ACTION If the vehicle was built on or before 1/31/2020, remove material from the lane camera and then reprogram the lane camera control unit. If the vehicle was built after 1/31/2020 but before 5/29/2020, skip to step 6 and reprogram only the lane camera control unit.

SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

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room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that will not erase. This condition may cause the following system functions to be suspended: Vehicle-to-vehicle distance control mode (ICC - Intelligent Cruise Control) Conventional (fixed speed) cruise control mode Steering wheel assistance function AEB (Automatic Emergency Braking) LDW (Lane Departure Warning) I-LI (Intelligent Lane Intervention) Blind Spot Intervention TSR (Traffic Sign Recognition) AND Can store one or more of the following DTCs as PAST or CURRENT: C2501-4B (Front camera unit) C1F05-4B (Front camera unit) C1F6B-4B (Front camera unit) For customer information, see Talk Tip "Customer" statement on page 3.

ACTION Inspect the horn pad for a pinched ground wire. If a pinched ground wire is found, replace the high and low horns.

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unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable.

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The announcement from July 2, 2024 has been revised to include the following: The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 Parts on order in DBS will be fulfilled

The announcement from June 18, 2024 has been revised to include the following: Parts for this campaign will continue to remain on restriction until further notice. Continue to order parts via DBS and orders will be filled as quickly as parts are received. The parts availability condition will be closely monitored.

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The sub-assembly kit part numbers and other parts needed, if a repair is indicated, are listed in PARTS INFORMATION. This bulletin does not include diagnostic or service procedure information. Refer to the ESM for necessary diagnostic information before performing a CVT repair.

needs to be removed or installed for any reason, refer to the SERVICE PROCEDURE in this bulletin, beginning on page 2.

found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential tool (part number # J-52982, Figure 1) required to remove the nut staking, is called out as a Cape Chisel in the Electronic Service Manual (ESM), and must be used to prevent thread damage to the axle (see Figure 2 on page 2). The Cape Chisel arrived at dealers in December of 2020. Damaged threads, due to improper removal of the stake placed in the nut, will not be covered by warranty. For information on using the Cape Chisel, refer to the Electronic Service Manual (ESM): Section TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT > LH/RH.

dealer inventory quality action and requiring dealers to update the Transmission Control Module (TCM) software on 96 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles do not have the latest level of software installed. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM942 - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Dealers must use the attached procedure to install the updated software prior to retail delivery of the vehicle. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

action on 346 MY2020 Sentra (B18) vehicles identified in Service Comm to inspect for a potential crack on the left side of the steering gear housing and, if necessary, replace the steering gear and linkage assembly. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under PC732 and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan is transitioning affected vehicles into this Quality Action campaign ID (PM936). *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM936 - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.

MY2020 Sentra (B18) vehicles identified in Service Comm to inspect the adhesion of the inside rearview mirror attachment and, if necessary, replace the windshield if the mirror detaches. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under PC732 and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan is transitioning affected vehicles into this Quality Action campaign ID (PM937). The Quality Hold under PC732 remains in effect for 346 MY2020 Sentra vehicles for a potential crack on the left side of the steering gear housing. Refer to PC732 for additional details. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM937 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by this quality action: - If the mirror and mounting plate does not detach from the windshield, no repair is needed. - If the inspection result is NG (inside rearview mirror and mounting plate detaches): - Replace the windshield and aim the front camera unit using the procedure outlined in the Electronic Service Manual (ESM). - Once vehicles have been inspected and, if necessary, remedied dealers may submit the applicable warranty claim for the action performed and the vehicle

recall campaign on certain specific model year 2020-2022 Sentra vehicles to replace both inner tie rods. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23B3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

quality action to inspect the inner socket (Tie Rod) and, if necessary, replace the right and/or left Tie Rods on 4,551 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles may have inner sockets that were damaged in either the manufacturing or the delivery process. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM973 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect vehicles affected by this quality action. If the inspection results indicate that the tie rods are not bent, NO=Good, no part replacement is necessary. File a claim for the inspection, and release the vehicle for sale. If the inspection results indicate that the tie rods are bent, YES=NG, do not submit a warranty claim, provide the requested information in an email to nnafqasupport@nissan-usa.com and HOLD the vehicle until further notice. Nissan FQA will review the E-mail submission and provide the dealer with repair and warranty claim instructions within two (2) business days of receipt. Dealer Responsibility: It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

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quality action to remove excessive rubber from the fuel lid bumpers on 4,860 specific 2020 Sentra vehicles identified in Service Comm. The fuel filler door may be difficult to open due to the base fuel lid bumper sticking to the lid. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM948 . New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. . Dealers will receive one (1) trim guide per affected dealership. This special tool will be sent to affected dealers via Fed-Ex on July 22, 2020. Dealers can contact nnafqasupport@nissan-usa.com to obtain a replacement trim guide, if needed. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the remedy status on each affected vehicle currently in new vehicle inventory.

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