2019 Nissan Sentra TSBs

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

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intermittently reboots while audio is played from a Bluetooth connected iPhone. ACTION 1. Confirm the AV control unit software version. 2. Update the AV control unit software, if applicable.

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that the latest software is installed in the AV unit before starting the diagnosis. The software updates in the following Service Procedure are for the items below: Stability improvements and bug fixes System enhancements that will allow future Over-The-Air (OTA) updates. Without these software updates, future OTAs will not be possible. Refer to step 5 on page 5 to confirm that this bulletin applies. HINT: The update software only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.

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The announcement from May 23, 2023 has been revised to include the following: The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.

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will receive a postcard from a Settlement Administrator informing them of the terms of a proposed class action that, subject to final court approval, could extend the warranty on the CVT for the following vehicles: 2017-2018 Altima (L33) 2018-2019 Sentra (B17) 2018-2019 Versa Sedan (N17) 2018-2019 Versa Note (E12) The proposed settlement (including the proposed warranty extension) is still subject to final approval by the court presiding over the proposed settlement. The court will determine if the settlement will be approved at or shortly after a hearing that is scheduled for March 20, 2023. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension and you should proceed with CVT-related claims as outlined below in #3 under what dealers should do. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, it is strongly recommended that you refer customers to the website and/or telephone number listed below so that they can receive information from appropriate sources and in order to avoid providing incorrect and/or incomplete information. The telephone number and website should be active by December 15, 2022. ***** What Dealers Should Do ***** No action is necessary at this time. Nissan will provide additional instructions in late May if and when the proposed settlement is approved and becomes effective. 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges.

found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

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reports a transmission judder (shake, shudder, single or multiple bumps or vibration), hesitation on acceleration, lack of power, or RPM flare. NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing a diagnostic trouble code (DTC) on Applied Vehicles. New DTCs: P17F0, P17F1, P17F2, P17F3, P17F4 will not turn the MIL ON. New DTC P0868 will turn the MIL ON. This new diagnostic logic will monitor conditions in the CVT while the customer is operating their vehicle in their usual daily drive patterns. If any of the above DTCs are stored, refer to NTB20-035 (Sentra) or NTB20-036 (Versa Sedan and Versa Note) for repair information. ACTION 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable

multiple bumps or vibration), hesitation on acceleration, lack of power or RPM flare. ACTION Refer to the Repair Overview on pages 2 and 3.

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VEHICLES listed above is now available as a separate service part. If the transmission range switch of an APPLIED VEHICLE is being replaced for any reason, it must be adjusted after its replacement. Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.

NOTE: The vehicle may also hesitate and/or have reduced power. ACTION Refer to the Repair Flow Chart on page 2 for CVT repair.

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may be diagnosed incorrectly upon initial inspection causing incorrect parts replacement such as oil pan gaskets, axle seals, etc. To help reduce/eliminate the possible return of an applied vehicle, first check for leakage around the CVT fluid charging pipe. When leakage is determined to be coming from the base of the CVT fluid charging pipe, remove it to inspect, and if necessary, replace the O-ring. If needed, CVT leak inspection dye may be used to determine the source of the leak. - Refer to NTB09-140. See example photos on pages 2 and 3.

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following: Sentra: NTB20-035 Versa Note and Versa Sedan: NTB20-036 Please discard previous versions of this bulletin.

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variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealers DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History.

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sensor, fuel filter and fuel pump assembly (fuel pump assembly) needs to be replaced, due to an in tank fuel level sensor issue or fuel temp sensor DTC, the fuel level sensor (includes fuel temp sensor) can be ordered separately from the fuel pump assembly. Refer to the Electronic Service Manual (ESM) for the service procedure to remove the fuel pump assembly. Sentra: PDF ESM ENGINE > FL Fuel System > MRA8DE (or) MR16DDT > FUEL LEVEL SENSOR UNIT, FUEL FILTER AND FUEL PUP ASSEMBLY > Removal and Installation. Web based ESM ENGINE > FUEL SYSTEM > MRA8DE (or) MR20DE > REMOVAL AND INSTALLATION > FUEL LEVEL SENSOR UNIT, FUEL FILTER AND FUEL PUMP ASSEMBLY. NV200 and Taxi: PDF ESM ENGINE > FL Fuel System > MR20DE > REMOVAL AND INSTALLATION > FUEL LEVEL SENSOR UNIT, FUEL FILTER AND FUEL PUMP ASSEMBLY > Removal and Installation. Web based ESM ENGINE > FUEL SYSTEM > MR20DE > REMOVAL AND INSTALLATION > FUEL LEVEL SENSOR UNIT, FUEL FILTER AND FUEL PUMP ASSEMBLY> Removal and Installation.

ignition switch and applying the brake pedal. ACCESSORY and IGNITION ON modes can be turned on and off with the no start condition present. The stop lamps will be inoperative with the no-start condition present. ACTION Install a new brake lamp switch and install a rubber grommet with the parts listed in PARTS INFORMATION on the last page of this bulletin.

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Voluntary Service Campaign to reprogram the engine control module (ECM) with countermeasure software in certain vehicles. The current software installed may allow the Variable Valve Timing (VVT) solenoid valve diagnosis to continue to draw current when the engine is off. This condition may result in a reduction of the battery life. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.Ds: PC734 Titan, NV Passenger Van PM940 Sentra, NV200, NV200 Taxi P0A05 GT-R, Armada - New vehicles in dealer inventory can be also be identified using DCS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Dealers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB20-021 to correct any vehicles subject to this campaign. 4. Once repaired, dealer should submit the warranty claim, using the claims coding provided, and release the vehicle.

on certain specific model year 2019 Armada, 2019-2020 GT-R, 2019-2020 GT-R NISMO, 2019-2020 NV200, 2019 NV200 Taxi, 2019 NV Cargo and Passenger, 2019 Sentra, and 2019 Titan and Titan XD vehicles. The Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC734, PM940, and P0A05 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

Nissan is conducting a Voluntary Emissions Service Campaign on approximately 104,221 specific Nissan vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or Smog Check test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P9328 Affected Model Year 2015 P9343 Affected Model Year 2016 P9345 Affected Model Year 2017 P9347 Affected Model Year 2018 P9349 Affected Model Year 2019 2. Dealers should remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.

conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9345, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9435, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.

Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

with a Continuously Variable Transmission (CVT). This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

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permanent DTC screen (Figure 1): P1890, P2768, P17F3, P17F4, P188F And The DTCs will not erase when following the ESM procedure. NOTE: If DTCs other than those listed above are stored, this bulletin does not apply. ACTION Replace the TCM.

that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for stability improvements and bug fixes related, but not limited, to: Audio playing while the ignition is OFF (intermittent) Android Auto music skipping Perform steps 1 - 4 to confirm if a software update is available. HINT: The update software only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

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switches (Figure 1) are intermittently inoperative. AND The software version in the AV control unit has been confirmed as needs update (refer to Check Software Version beginning on page 2). ACTION Update the AV control unit software. Refer to SERVICE PROCEDURE on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

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P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these diagnostic steps.

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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

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