2020 Nissan Rogue TSBs

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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

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APPLIED VEHICLES listed above: If the jackknife key is replaced with 80560-4BA1E, the new part provided will no longer be equipped with a key blade. New service parts will have a keyless entry remote with a separate mechanical key. Each vehicle can have a maximum of four (4) keys registered to the BCM. Each service part contains one (1) key and one (1) remote and will use two (2) of the available slots. Follow the SERVICE PROCEDURE starting on page 2 to register the new mechanical key and remote.

lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

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finisher on the steering wheel needs to be replaced, the chrome finisher can be ordered separately from the steering wheel. SERVICE PROCEDURE 1. Remove the driver side air bag module. For removal of the driver side air bag module, refer to the Electronic Service Manual (ESM), section REPAIR RESTRAINTS SRS AIRBAG REMOVAL AND INSTALLATION DRIVER AIR BAG MODULE. NOTE: When removing the chrome finisher from the steering wheel, reference Figure 2 for the 6 attachment points. During removal of the chrome finisher (step 2 on page 3), pull on the chrome finisher just enough to release the pawls from the steering wheel.

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P0183 (FTT SEN/CIRCUIT) stored in the ECM. ACTION 1. Remove the fuel pump assembly. 2. Inspect the fuel pump assembly wiring, and reroute the wiring, if applicable. 3. Reinstall the fuel pump assembly.

ability to update its software through an over-the-air (OTA) link. As software updates become available for new features, and/or patches, the software update screen (pop-up) shown in Figure 1 will automatically be displayed. Much like cell phone and computer updates, this is a normal feature which allows the user to choose when an update is downloaded. It is recommended that while in dealer inventory and this pop-up appears, that Yes is selected to provide the latest software version to the customer at delivery. NOTE: If the ignition is turned OFF in the middle of a download, it will automatically restart when the ignition is turned back ON. When one of the following is selected: Yes..The pop-up is hidden and the download starts in the background. LaterThe pop-up is hidden and displayed again in the next key cycle (after cold start).

judder feeling from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the electric controlled coupling is electrically disconnected. ACTION 1. Confirm the AWD control unit part number, and replace it, if applicable. 2. Replace the electric controlled coupling for the rear final drive. 3. Perform Unit Characteristics Writing.

Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: Intelligent Key Back door request switch, located on the back door Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module. Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > WITH INTELLIGENT KEY SYSTEM > REMOVAL AND INSTALLATION > AUTOMATIC BACK DOOR CONTROL MODULE.

These components have been intentionally decontented, are not missing and should not be installed. Warranty claims for installing these components will be denied.

the steering column and adjust the neutral position of the steering angle sensor on specific MY2020 Rogue (T32) vehicles identified in SERVICE COMM and National Service History Open Campaigns. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History Open Campaign I.D. PC715. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Dealers should use the Electronic Service Manual (ESM) procedure to remedy any vehicle affected by this quality action. 4. Do not order parts, Nissan will automatically ship parts for vehicles in dealer inventory or assigned and in transit. Parts will arrive by October 31, 2019. - Campaign ID PC715 will be listed in the order reference number field on the pick list. 5. The service department should submit the applicable warranty claims for the action performed so it can be closed in Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory.

reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.

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between January 11, 2013 and April 23, 2013, will receive a notice from a settlement administrator informing them of the terms of a proposed class action settlement. The settlement, if approved by the presiding court, could extend the warranty on the paint for four years and provide a one-time full vehicle repaint (subject to a copay). Eligible owners can also obtain coverage for any reasonable and necessary rental car coverage arising from the repaint, or reimbursement of amounts previously incurred for a one-time repaint and any reasonable and necessary rental car services arising from the repaint. The settlement also provides for eligibility in Nissans Vehicle Purchase Program. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension or other remedy and you should proceed with paint-related claims in the ordinary course. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, Nissan recommends dealers refer customers to the website listed below. This will enable owners to receive information from appropriate sources and avoid providing incorrect and/or incomplete information to customers. The website is currently live and available to inquiring customers. ***** What Dealers Should Do ***** 1. No action is necessary at this time. Nissan will provide additional instructions once the proposed settlement is approved by the court. 2. If a customer contacts the dealer with a white paint concern and/or references this settlement notification, dealers should refer the customer to the third party administrators website for additional information. www.vehiclepaintsettlement.com

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

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the vehicle odometer information that is provided by PID $A6, when using a Generic Scan Tool (GST) on 2020 Rogue vehicles. When using a GST on 2020 Rogue vehicles, the information provided in PID $A6 is incorrectly scaled, resulting in the vehicles odometer data indicating 10 times the actual odometers value. There is no issue with the odometer information displayed on the vehicles instrument cluster or through CONSULT, only with a GST.

that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide: Stability improvements and bug fixes. Refer to steps 1-5 to confirm that this bulletin applies.

values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

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flow from any of the HVAC vents And There is snow build-up in and around the blower motor air inlet, behind the cowl. ACTION 1. Remove all snow, water, and debris from the blower motor inlet, cowl area, and where the blower motor mounts. 2. Clean or replace the blower motor as needed. 3. If the blower motor does not work on all speed settings, replace the variable blower control (fan resistor). 4. If not already equipped: Install the cowl and wiper pivot filters listed in PARTS INFORMATION on the last page of this bulletin.

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.

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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

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blower is noisy OR Water is dripping on the driver side carpet after going through a car wash. ACTION Refer to REPAIR OVERVIEW on page 2.

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ACTION Inspect for a clip in the location shown in Figure 1 and Figure 2. If a clip is present, then the vehicle IS equipped with the updated parts; no further action is needed. Individual parts may be replaced as needed. If a clip is NOT present, then the vehicle is equipped with older parts. See SERVICE PROCEDURE on the next page.