2011 Nissan Rogue TSBs
114 Technical Service Bulletins across 15 categories
Categories
Engine
22 bulletinsVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
IF YOU CONFIRM An oil leak from the Adapter Case Oil Seal or the O-ring (see Figure 1).
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ACTION NOTE: DO NOT replace the Transfer Case for a leak from the Adapter Case Oil Seal or the O-ring. Reseal the Adapter Case with the seals listed in PARTS INFORMATION and shown in Figure 1. * Please see this bulletin for further details.
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically...
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calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
SERVICE INFORMATION Starting with 2010 Model Year, Nissan vehicles have been gradually incorporating a new type of DTC...
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known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before...
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attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Nissan vehicles are now "Blank" ECMs.
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Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked.
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- The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
IF YOU CONFIRM Oil is leaking from the upper end of the engine oil cooler.
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ACTION: Reseal the oil cooler with the parts listed in the PARTS INFORMATION on page 2. - For repairs, refer to REPAIR PROCEDURE starting on page 3. NOTE: Do not replace the complete engine oil cooler assembly for this incident, if it should occur. See this bulletin for further detail.
SERVICE INFORMATION The R&I (Remove and Install) procedure on an applied vehicle for blower motor service will be...
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amended to include the knee bracket. If a blower motor is to be removed and reinstalled or replaced, add the step shown in this bulletin. - The procedure for blower motor R&I is in the I VENTILATION, HEATER & AIR CONDITIONER>VTL Ventilation System section of all related ESMs. See this bulletin for further detail.
These SKUs are Exhaust Manifolds with Catalytic Converters.
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The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
These SKUs are Exhaust Manifolds with Catalytic Converters.
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The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...
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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
"2011-2015 ROGUE AND ROGUE SELECT; REDUCED PERFORMANCE DUE TO CVT FLUID TEMPERATURE PROTECTION LOGIC IF YOU CONFIRM ...
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THE VEHICLE SPEED IS, OR WAS, REDUCED BY THE CVT FAIL-SAFE (REDUCED VEHICLE SPEED) AFTER CONTINUOUS OPERATION UNDER THE FOLLOWING CONDITIONS: - HIGH RPM AND/OR HIGH SPEED DRIVING (RPM OF 4000+ OR SPEEDS OF 65 MPH [104.6 KM/H] FOR 1.0 1.5 HRS. OR MORE) - DRIVING IN AMBIENT TEMPERATURE OF 96 DEGREES OR HIGHER - CLIMBING STEEP OR EXTENDED HILLS FOR 6 MILES (9.6 KM) OR MORE - WHINE OR RATTLE TYPE NOISE OCCURRING DURING REDUCED ENGINE PERFORMANCE (VEHICLE SPEED DECREASE) NOTE: BEFORE APPLYING THIS BULLETIN, CHECK FOR AND REPAIR ANY DTCS FIRST. ACTION 1. PERFORM SELF-DIAGNOSIS WITH CONSULT-III PLUS (C-III PLUS). - IF DTCS ARE PRESENT, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) AND DIAGNOSE THE DTCS FIRST BEFORE PROCEEDING TO STEP 2 BELOW. 2. CHECK THE NUMBER OF COUNTS OF ""CVT-A WITH C-III PLUS. - REFER TO THE FLOW CHART ON PAGE 2 AND THE SERVICE PROCEDURE STARTING ON PAGE 3 TO CONFIRM IF THIS BULLETIN APPLIES."
NISSAN: IF FOR ANY REASON THE ENGINE HARNESS IS REPLACED, DURING THE REPLACEMENT OF THE HARNESS, INSTALL A RUBBER...
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PROTECTIVE PAD ON THE BATTERY TRAY SUPPORT BRACKET. *JS UPDATED 5/24/2012 *JS
NISSAN: AFFECTING ALL NISSAN WITH ABS OR ABS/VDC.
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DEPENDING ON THE VEHICLES, THERE WOULD BE NOISE COMING FROM THE ENGINE, SUCH AS CLICKING, CLUNKING, BUZZING THUMPING OR KNOCKING, WHEN IGNITION CYCLE IS OFF AND THEN ON. THE NOISE IS BRIEF AND CAN HAPPEN ON ACCELERATION. *PE
NISSAN: OIL IS LEAKING FROM THE UPPER END OF THE ENGINE OIL COOLER.
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*RM
Electrical
20 bulletinsSILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...
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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...
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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt.
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Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads,...
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or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation.
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ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System...
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(LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage.
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- Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1.
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Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first.
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- When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.
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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
IF YOU CONFIRM: An electrical issue caused by corrosion in the Main Harness to Body Harness connectors located at the...
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bottom of the driver side A-pillar: Connector numbers M13 to B3 and/or M14 to B4. ACTIONS: 1. Preform repairs to harness connectors as needed. 2. Apply Harness Protector to cover the harness connectors. See this bulletin for further detail.
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the...
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"RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics.
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The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.
SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed - Make sure...
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to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling...
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from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
NISSAN: THE MAIN HARNESS TO BODY HARNESS CONNECTORS IS EXPERIENCING ELECTRICAL CORROSION ISSUES.
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2008-2014 ROGUE. *PE
NISSAN: INFORMATION REGARDING TIRE PRESSURE MONITOR SYSTEM (TPMS) AND LOW TIRE PRESSURE WARNING SYSTEM (LTPWS) FOR...
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SENSOR LEAKS, AIR PRESSURE CHANGES WITH ALTITUDE AND AMBIENT TEMPERATURES, AFTERMARKET WHEELS, RADIO FREQUENCY INTERFERENCE CAUSING NO DATA CONDITION AND INFLATING/DEFLATING TIRES WITH TPMS/LTPWS SENSORS. MODEL ALL. NO MODELS YEARS. *PE
NISSAN: RAIN SENSORS MAY OPERATE, INTERMITTENTLY OR UNEXPECTEDLY, WHEN EXHAUST GAS, MOISTURE, FINGERPRINTS, DIRT, OR...
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INSECTS ARE NEAR OR AROUND RAIN SENSORS. NO MODELS OR MODEL YEARS LISTED. *PE
NISSAN: ECM REPLACEMENT PROCEDURES WITH CONSULT III PLUS.
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APPLIES TO ALL 2004 AND LATER (DOES NOT APPLY TO LEAF/EV) VEHICLES. *JS
NISSAN: INFORMATION REGARDING THE FRONT DOOR INTERNALS SIDE SATELLITE SENSOR AND PRE EXISTING SIDE AIR BAG SATELLITE...
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SENSOR IN PILLARS IN SOME VEHICLES. *PE
Other
16 bulletinsCAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED.
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*JS
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND.
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*JS
Body & Paint
12 bulletinsWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps.
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The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...
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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned...
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off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.
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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim.
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In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
2008-2013 ROGUE AND 2014-2015 ROGUE SELECT; RUST AROUND REAR LICENSE LAMP FINISHER IF YOU CONFIRM Rust is found on...
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the rear deck lid surface in the area surrounding the license lamp finisher (Figure 1) or when replacing the license lamp finisher for any reason. ACTION - Replace the license lamp finisher with the new replacement part listed the Parts Information. > Refer to the Electronic Service Manual (ESM), section EXT ? Exterior for removal and installation information. - Repair any damaged surfaces that were in direct contact with the license lamp finisher.
NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY.
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*KB
Brakes
10 bulletinsABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation...
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of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear).
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ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and...
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provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control...
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Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that...
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qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
SERVICE INFORMATION A new updated front brake rotor service part is available for the Applied Vehicles in this bulletin.
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See this bulletin for further detail.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN: BULLETIN REGARDING DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSOR.
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MODEL 2007-2013 NISSAN. *PE
Infotainment
6 bulletinsSERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI...
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units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.
Two methods are used to update/upgrade Navigation Map Data: 1.
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The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: -...
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SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with...
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Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
NAVIGATION WILL NOT WORK AFTER SD MAP CARD INSTALLED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NISSAN: NAVIGATION MAP DATA UPDATE MATRIX.
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AFFECTING ALL VEHICLES 2003-11 EXCEPT LEAF, EQUIPPED WITH NAVIGATION SYSTEM. CUSTOMER IS MAILED UPDATE DISC(S) OR SD CARD AND INSTALLS DATA; DEALERSHIP IS MAILED UPDATE DISC(S) AND THE DEALERSHIP INSTALLS DATA WHEN VEHICLE IS BROUGHT IN. *PE
Tires & Wheels
5 bulletinsSERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.
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Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium,...
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etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD...
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(All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Fuel System
5 bulletinsIF YOU CONFIRM A rattle coming from the exhaust center tube heat shield, and a heat shield spot weld is detached, ...
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ACTION Install a band clamp around the heat shield and over the detached spot weld. See this bulletin for further detail.
SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011...
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Nissan vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.
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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...
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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
NISSAN: A LOOSE FUEL FILL CAP IS THE CAUSE OF EVAP LEAK DTCS (P0442, P0455, P0456) STORED ON SOME VEHICLES.
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MODEL YEARS 2007-2011. MODEL NOT LISTED. *PE
Lighting
4 bulletinsHEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other...
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end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, sounds like it is under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. - For Juke, replace the microphone and microphone finisher. See this bulletin for further detail.
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.
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No other changes have been made. Please discard previous versions of this bulletin.
NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING.
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NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
Transmission
4 bulletinsIF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration.
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ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
"ALTIMA, SENTRA, AND ROGUE; CVT FAIL-SAFE CONDITION SERVICE INFORMATION THIS BULLETIN HAS BEEN AMENDED.
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THE APPLIED VEHICLES SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
NISSAN: SOME VEHICLES MAY EXPERIENCE REDUCED PERFORMANCE CAUSED BY THE CVT FLUID TEMPERATURE PROTECTION LOGIC.
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*JS UPDATED 4/18/14. *PE UPDATED 9/29/14. *PE
NISSAN: IF CONTINUOUSLY VARIABLE TRANSMISSION (CVT) FLUID TEMPERATURE RISES ABOVE A CERTAIN THRESHOLD, IT WILL GO INTO...
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FLUID PROTECTION LOGIC MODE (FAIL SAFE MODE), AS DESIGNED. *PE
Pre-Delivery & Maintenance
3 bulletinsSERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.
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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years.
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See this bulletin for further detail.
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks.
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All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
Steering
2 bulletinsDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Suspension
2 bulletinsWHEEL BEARING COLLISION DAMAGE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
This SKU is a Suspension Ball Joint.
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The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.
Software & Calibration
2 bulletinsSERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage.
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This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
IF YOU CONFIRM: * "Missing SD card" message appears.
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* Error message "Communication problem occurred check connection" with iPhone (1st Generation only). Connected through USB and after an incoming call. * No Voice guidance after unit replacement or software update. ACTION: 1. Check the SD card number. * Update SD card if 25920-ZW00A is present. 2. Update NAVI to N603 Software version. 3. Confirm that voice guidance operates correctly after NAVI version has been updated. Please see this bulletin for further details.
HVAC & Climate
1 bulletinIF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location.
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ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.