2023 Nissan Pathfinder TSBs

(D41) Pro-X and Pro-4X 2022-2024 Pathfinder (R53) 2021-2023 Rogue (T33) 2020-2024 Titan (A61) 2023-2024 Z (Z34) SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

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INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

Refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. ACTION 1. Refer to steps 1 - 4, starting on page 3, to confirm if the current software begins with 4901 or 5327. 2. If the current software does begin with 4901 or 5327, update the software using the steps in the SERVICE PROCEDURE.

ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.

(Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV control unit. 2. Configure the AV control unit. 3. Write the VIN to the AV control unit. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.

Please discard previous versions of NTB26-006.

with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as Active, Past, or Pending in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

Pathfinder (R53) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for IMMOBILIZER is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.

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not start, and DTC P161F for IMMOBILIZER is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable.

lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU

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and windows closed, that there is excessive dust intrusion into the vehicles cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the front driver (LH) and front passenger (RH) side moonroof drain tube grommets.

and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a strip of soft foam in the sunroof opening. IMPORTANT: Do not replace the Wind Deflector to correct the noise concern.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced. Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer: When did you first notice the issue? Is it consistent or intermittent? Under what conditions does it occur? Does it seem more likely to happen to a specific passenger/person in your family? Has there been any change to the issue since it first began?

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(D41) 2023 Kicks (P15) 2021-2023 Maxima (A36) 2022-2023 Pathfinder (R53) 2021, 2023 Rogue (T33) 2022-2023 Sentra (B18) 2020-2021, 2023 Titan/Titan XD (A61) 2023 Versa (N18) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23-031 Original bulletin published July 22, 2024 NTB23-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23-031.

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

especially on slight inclines, ACTION Reprogram the Engine Control Module (ECM).

ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year specific SERVICE PROCEDURE with the Repair Overview on page 2. 2. Confirm the current ECM and TCM part numbers. 3. Reprogram the ECM and/or the TCM, if applicable.

change to manual mode when using the Intelligent Key, back door request button, or the interior dash button, OR Any one or combination of the DTCs listed below are stored in AUTO BACK DOOR ECU. U2154-87 CAN Comm Circuit B2417-15 Touch Sensor Circuit LH Open B2416-15 Touch Sensor Circuit RH Open B2426-25 Spindle Sensor LH B2427-11 Spindle Sensor RH B2437-13 Spindle Motor RH ACTION Replace the Automatic Back Door Control Unit.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

VEHICLES on the following grades: All Grades Illumination removed from glove box Puddle/courtesy lamps removed from the front door panels S Grade Engine Room Cover deleted Vanity Mirror Lamp removed from the sun visor mirrors Map pocket removed from behind the driver seat 2nd row folding center armrest deleted 12V Rear Cargo Power Socket deleted Rear A/C Switch Assembly deleted (Tri-Zone functionality remains in 1st row) Side Door Mirror Side Turn Signal Lamps deleted SV Grade Engine Room Cover deleted Rock Creek Engine Room Cover deleted SL Grade 12V Rear Cargo Power Socket deleted LED Fog Lamps deleted (Accessory only) Platinum Grade LED Fog Lamps deleted (Accessory only) Warranty claims will not be paid to install the components, listed above, that were not standard equipment.

CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the following DTCs are stored as CURRENT: U2752-88 for Ethernet circuit stored in the ADAS control unit 2, U275F-88 for Ethernet circuit stored in the LASER/RADAR (DISTANCE SENSOR) control unit, OR C2589-86 for TCM stored in the LASER/RADAR (DISTANCE SENSOR) control unit, AND/OR C258E-86 for ABS stored in the LASER/RADAR (DISTANCE SENSOR) control unit. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

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that any of the steering wheel switch buttons are inoperative, sticking, or not clicking when pressed. ACTION Follow the SERVICE PROCEDURE to: 1. Remove the steering wheel assembly. 2. Replace the switch assembly on the steering wheel assembly. HINT: The switch assembly includes switches for both sides of the steering wheel. 3. Reinstall the steering wheel assembly. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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Nissan is conducting this voluntary safety recall campaign on certain specific model year 2022-2023 Pathfinder and 2021-2023 Rogue vehicles to inspect, and if necessary, replace the Drivers Seat Rail. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC966 and PC980 to this campaign. The applicable number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

The announcement from June 8, 2023 has been revised to include the following: The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning July 30, 2024 Parts on order in DBS will be fulfilled

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if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023-2024 Pathfinder vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PC987 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.

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or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro-hydraulic Coupling Assembly (AWD Coupler). IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

Please discard previous versions of NTB20-075.

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service specific issues that have been diagnosed in a strut assembly. If a strut has been confirmed as having a popping noise while turning, refer to the Repair Overview flow chart on page 2 to confirm that the SERVICE PROCEDURE on page 3 applies. HINT: The SERVICE PROCEDURE in this bulletin is only meant to supplement the information found in the Electronic Service Manual (ESM). Refer to the ESM for information to remove and service the vehicles struts.

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The customer states the HVAC blower has been inoperative during initial vehicle start up. ACTION Follow the SERVICE PROCEDURE on the next page to: 1. Confirm the current A/C Amplifier part number. 2. Reprogram the A/C Amplifier, if needed.