2017 Nissan Pathfinder TSBs
223 Technical Service Bulletins across 17 categories
Categories
Engine
44 bulletinsVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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ENGINE SUPPORT TOOLS This bulletin has been amended.
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ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool, Engine Support Bracket, and CVT Transmission...
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Jack Adapter are now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the Electronic Service Manual (ESM), which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE to use these new tools: Front Wheel Drive (FWD) pages 4 - 26 All Wheel Drive (AWD) pages 27 - 55
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously...
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variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992, option 2) for any vehicles requiring CVT replacements when the replacement cost exceeds a Dealers Claims Administration/Authorization Limits (DCAL). Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty.
FIELD QUALITY PARTS COLLECTION INITIATIVE 2017 PATHFINDER; HOOD LOCK COMPONENTS INTRODUCTION Nissan is conducting...
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this parts collection initiative on certain specific model year 2017 Pathfinder vehicles to replace the Hood Lock Assembly, Secondary Latch, and the Hood Lock Release Cable. This service will be performed at no charge to the customer for parts or labor. NOTE: This parts collection initiative will expire when sufficient quantities have been collected. As part of this initiative, a complimentary engine oil and filter change is available to the customer. IDENTIFICATION NUMBER Nissan has assigned identification number R22A4 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
Continuously Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over...
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a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicles: 2014-2018 Rogue 2015-2018 Pathfinder *Not including Rogue Hybrid or Pathfinder Hybrid vehicles The approved settlement and the warranty extension are expected to become effective by June 1, 2022. Additional communication will be distributed prior to the warranty extension going into effect. To be clear, for the time being there is no warranty extension, and you should proceed with CVT-related claims as outlined below in bullet point three (3) under What Dealers Should Do. ***** What Dealers Should Do ***** 1. No action is necessary at this time. Nissan will provide additional instructions prior to the effective date of the extended warranty, which is expected to be June 1, 2022. 2. If a customer contacts the dealer with a CVT concern in an owned or leased vehicle, dealers should use the appropriate Technical Service Bulletin (TSB) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992 Option 2) for any vehicles requiring CVT assemblies to be replaced. Valve bodies and CVT belt and pulley kits do not require pre-authorization. 3. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for test drive, diagnosis, and repair after consulting the goodwill guidelines available in the Assurance Product Resources Manual (APRM) or WBP/18-006.
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK...
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UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicles 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.
Engine Control Module (ECM) Reprogram California Voluntary Emissions Service Campaign ***** Campaign Summary***** ...
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Nissan is conducting a Voluntary Emissions Service Campaign on approximately 104,221 specific Nissan vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or Smog Check test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P9328 Affected Model Year 2015 P9343 Affected Model Year 2016 P9345 Affected Model Year 2017 P9347 Affected Model Year 2018 P9349 Affected Model Year 2019 2. Dealers should remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...
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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9345, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...
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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9435, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
2017-2019 PATHFINDER; MIL ON WITH DTC P0087 STORED IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with...
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Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indicates or less. ACTION Reprogram the ECM, if applicable.
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two-piece design front engine mount is currently being...
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used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built-in free play that is normal. Under normal driving conditions: - A thunk noise may be heard during the first few accelerations of the day, And - Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: - If it has free play or a ?single event? thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. - Allowable free play (vertical movement) is 5 mm. - If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. - If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied.
2016-2018 NISSAN; MIL ON WITH DTC P0171, P0174, P2097, AND/OR P2099 This bulletin applies to Altima vehicles equipped with VQ35 engine only.
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IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs stored: - P0171 (Fuel Injection System Function) - P0174 (Fuel Injection System Function) - P2097 (A/F SENSOR 1) - P2099 (A/F SENSOR 1) ACTION 1. Perform the appropriate diagnostic procedure outlined in the Electronic Service Manual (ESM). 2. Refer to Table A on page 2 and page 3 to confirm if Electronic Control Module (ECM) reprogramming is needed.
NISSAN; MIL ON WITH DTC P219A AND/OR P219B STORED This bulletin applies to Titan XD vehicles equipped with a VK56D gas engine only.
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SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...
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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...
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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
Engine Coolant Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service...
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Campaign to drain and refill the radiator on specific 2017 Nissan Pathfinder (R52) and Rogue (T32) vehicles. Due to an issue at the plant that has since been corrected, the radiator glycol/water coolant concentration mix ratio may be out of specification. Customers may notice poor heating performance as a result. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. PC652. 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB18-066 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
VOLUNTARY SERVICE CAMPAIGN 2017 ROGUE AND PATHFINDER; ENGINE COOLANT INTRODUCTION Nissan is conducting this voluntary...
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service campaign on certain specific model year 2017 Rogue and Pathfinder vehicles. The engine coolant in the radiator will be drained and refilled. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC652 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine.
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This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles.
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No other changes were made. Please discard previous versions of this bulletin.
2017-2018 PATHFINDER; MIL ON WITH DTC P219F IF YOU CONFIRM The MIL is ON with DTC P219F (AIR-FUEL RATIO IMBALANCE...
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[CYLINDER 4]) stored, And There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to add Quest to Applied Vehicles and information related to Quest on pages 25, 100, 102, 103 and 105. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to change the Claims Information on page 103. Please discard previous versions of this bulletin.
NISSAN; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics.
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SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: -B2EF0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) -B130C ? TCU (Telematics Control Unit) PAIRING ERROR If one of these DTCs is stored, follow the steps listed below along with the Electronic Service Manual (ESM) to compete the required repairs. DTC B2FE0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD): 1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery). -2018 LEAF only: Put the vehicle in Ready to Drive mode (depress the brake pedal and depress the power [?ignition?] switch) for 30 minutes. 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. DTC B130C: 1. Collect all keys, and then re-register them to the vehicle. 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. NOTE: The related Electronic Service Manuals (ESM) will be updated at a later date. CLAIMS INFORMATION Refer to the current Nissan Warranty Flat Rate Manual and submit a claim for the repairs performed.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has been amended to change the parts table information on page 101. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has changed. You must read the entire bulletin to properly perform this repair. Please discard previous versions of this bulletin.
NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL):...
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ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles...
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and make changes to the body of the bulletin. Please discard previous versions.
DTC P0036 DIAGNOSTIC INFORMATION This bulletin applies only to Altima and Pathfinder vehicles with a 6-cylinder engine.
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SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic procedures in the ESM for Bank 2 A/F Sensor Heater open or shorted.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima Sedan, Pathfinder and Murano vehicles with a 6-cylinder engine and Titan/Titan XD vehicles with a V8 gasoline engine. This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder...
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vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
2013 - 2017 PATHFINDER; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When...
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replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a later date.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies to vehicles equipped with 6-cylinder engines.
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For Titan and Titan XD, this bulletin applies only vehicles equipped with gasoline engines. This bulletin has been amended in the PARTS INFORMATION and CLAIMS INFORMATION sections. Discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima, Pathfinder and Murano vehicles equipped with V6 engine OR Titan/Titan XD equipped with VK56 engine IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve, And The valve timing control solenoid valve operates correctly and is not externally damaged. ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
Transmission
39 bulletinsCVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...
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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.
CVT Warranty Extension UPDATE August 30, 2022 Please discard earlier versions of this bulletin.
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The announcement from June 2, 2022 has been revised to include: The voucher program ID numbers provided in the FAQ section of this dealer announcement have been changed. The new voucher program ID numbers are: Nissan program ID: 22N2299CVT INFINITI program ID: 22I2299CVT
CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.
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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer...
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reports a transmission judder (shake, shudder, single or multiple bumps or vibration), AND One of these DTCs is stored: P17F0 (CVT_JUDDER (T/M INSPECTION)) P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: If a transmission judder (as described above) is not reported, this bulletin does not apply. If either P17F0 or P17F1 are not stored, this bulletin does not apply. If any DTCs are stored other than P17F0 or P17F1, this bulletin does not apply. NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been superseded by NTB17-039.
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NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch of the APPLIED...
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VEHICLES listed above is now available as a separate service part. If the transmission range switch of an APPLIED VEHICLE is being replaced for any reason, it must be adjusted after its replacement. Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended.
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a CVT (Continuously Variable Transmission).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each dealer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION This bulletin has been amended to...
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change the PFP in the Claims Information. Please discard all previous versions of this bulletin.
2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION SERVICE INFORMATION If an Applied...
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Vehicle needs the shift lock solenoid replaced for any reason, use the Service Procedure in this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...
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to remove 2013-2014 Pathfinder from applied vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano Hybrid or...
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Rogue Hybrid This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been amended to add model years to the Applied Vehicles and part numbers to Table A.
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No other changes have been made. Please discard all previous versions of this bulletin.
PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...
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to add applied vehicles and change the Parts Information. No other changes have been made. Please discard all previous versions of this bulletin.
Body & Paint
29 bulletinsWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FIELD QUALITY PARTS COLLECTION INITIATIVE 2017 PATHFINDER; HOOD LOCK COMPONENTS Field Quality Parts Collection...
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Initiative ID # R22A4 is no longer active. Repair orders opened after this bulletins published date are no longer eligible for reimbursement under Initiative ID # R22A4. Discard all previous versions of NTB22-056.
Expiration Notification - Hood Locking Components Collection Activity Field Quality Parts Collection Initiative ...
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***** Collection Initiative Summary ***** Nissan launched a special parts collection activity on July 8, 2022 to collect and examine one-hundred (100) hood locks on specific 2017 Nissan Pathfinder vehicles registered in the following states: Florida, Illinois, and New York. NOTE: Customers were informed that this parts collection activity was time limited. Nissan communicated that this activity would expire on December 31, 2022. Nissan has collected a sufficient number of parts for this parts collection activity. Nissan wants to inform dealers that R22A4 will conclude on June 13, 2023. Dealers should not schedule any appointments beyond June 13, 2023 for this state specific collection activity. ***** What Dealers Should Do**** 1. Service Comm will deactivate R22A4 on any remaining VINs on June 13, 2023. Dealers should complete previously scheduled appointments at this time and not continue to complete or schedule additional vehicles beyond June 13, 2023. 2. Dealers should submit any open claims for this collection activity by June 13, 2023. 3. Dealers may continue to use NTB22-056 to service any previously scheduled vehicles subject to this collection activity until June 13, 2023.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Hood Locking Components Collection Activity Field Quality Parts Collection Initiative REVISED November 18, 2022 ...
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Please discard earlier versions of this bulletin. The announcement from July 8, 2022 has been revised to include the following: This hood locking components collection activity is being expanded to include 1,000 additional customers. Letters will be mailed to these customers on November 18, 2022. 500 customers will receive an invitation to participate in this hood locking components activity and will receive a coupon for a free oil change for their participation. 500 customers will receive an invitation to participate in this hood locking components activity without the coupon for a free oil change. However, these customers should be offered the free oil change at the time of their appointment. Note: Nissan is studying the effectiveness of the free oil change coupon in relation to customer participation.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Hood Locking Components Collection Activity Field Quality Parts Collection Initiative ***** Collection Initiative...
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Summary ***** Nissan is conducting a special parts collection activity to replace, free of charge, the hood locking components on specific 2017 Model Year Nissan Pathfinder vehicles registered in the following states: Florida Illinois New York These vehicles were selected based on geographic location and are not subject to a recall. Instead, Nissan wishes to collect and examine approximately one-hundred Pathfinder (R52) Hood Locks. This activity is being proactively undertaken by Nissan in coordination with the National Highway Traffic Safety Administration (NHTSA). Nissan will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a free oil change at the same time the hood locking components are replaced. NOTE: This is a limited-time offer. Once a sufficient number of hood locking components have been collected, this activity will end. Dealers will be notified 30 days in advance of when Nissan intends to end this collection activity to enable dealers to communicate with their customers as necessary and complete previously scheduled appointments. ***** What Dealers Should Do**** 1. Dealers should verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History Open Campaign I.D. R22A4. NOTE: These activities are vehicle-specific and limited to the vehicles included in this collection activity. Dealers should not service any vehicles unless they are listed in Service Comm/DBS National Service History Open Campaign.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front...
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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.
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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
POWER BACK DOOR CALIBRATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
MOTION ACTIVATED LIFTGATE STICKER This bulletin is no longer active.
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Please discard previous versions of NTB17-083.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for any reason, it is no longer...
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necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the Dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on the last page.
MOTION ACTIVATED LIFTGATE STICKER This bulletin applies to vehicles equipped with a Motion Activated Liftgate.
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This bulletin has been amended to add 2018 Murano, update model years in the Applied Vehicles, and change the part number in the Parts Information. Please discard previous version of this bulletin.
TELEMATICS SERVICE INFORMATION ONLY SPECIFIC TRIM PACKAGES ARE AFFECTED This bulletin has been amended.
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Information for 2017 Altima, Murano, Pathfinder, Sentra, and Titan/Titan XD vehicles has been applied. No other changes have been made. Please discard previous versions of this bulletin.
MOTION ACTIVATED LIFTGATE STICKER This bulletin applies only to Pathfinder SL or Platinum, Rogue SL, and Rogue Hybrid SL vehicles.
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SERVICE INFORMATION Applied vehicles equipped from the factory with a Motion Activated Liftgate should also have a Motion Activated Liftgate Sticker applied to the back door window glass. DO NOT remove this sticker during PDI, or when the vehicle is washed, or any other time the vehicle is in inventory. NOTE: - Motion activated liftgate sticker is only to be removed by the customer. - Replacement stickers can be obtained from your parts department.
POWER MOONROOF INITIALIZATION SERVICE INFORMATION This bulletin has been amended.
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The APPPLIED VEHICES section and step 3 on page 3 have been revised. No other changes have been made. Please discard all previous versions.
POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended.
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No other changes have been made Please discard previous versions of this bulletin.
PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin...
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applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for transfer assembly removal, reseal, and installation information. - Refer to page 2 and 3 for additional information. CAUTION: Be careful not to damage the transfer assembly right side drive shaft seal when reinstalling the drive shaft.
POWER BACK DOOR CALIBRATION This bulletin has been amended.
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Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Other
26 bulletinsINTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.
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INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
DTC B00A0-00 STORED This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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DTC B00A0-00 STORED This bulletin has been amended.
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NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.
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CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended.
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INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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DTC B00A0-00 STORED This bulletin has been amended.
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NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended.
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MIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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MIL ON WITH DTC P0087, P0101, P0448, OR P2008 This bulletin has been amended.
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INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Infotainment
22 bulletinsSOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.
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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.
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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...
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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
2017-2018 PATHFINDER AND 2018 ARMADA; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended.
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BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.
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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended.
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See Amendment History on the last page. Discard all previous versions of this bulletin.
2017 PATHFINDER; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended.
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2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended.
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See Amendment History on the last page. Discard all previous versions of this bulletin.
2017 PATHFINDER; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended.
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2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended.
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2017 PATHFINDER; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended.
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2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended.
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Please see Amendment History on the last page. Please discard previous versions of this bulletin.
2018 ARMADA AND 2017-2018 PATHFINDER; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended.
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The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
2017-2018 PATHFINDER AND 2018 ARMADA; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended.
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The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin.
2017 PATHFINDER; DISPLAY CONTROL UNIT REPLACEMENT SERVICE INFORMATION If the Display Control Unit (DCU) needs to be...
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replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to: - Confirm proper diagnosis and repair with TECH LINE to obtain DCU order approval. - Place the order with DENSO. - Configure the Multi AV system. NOTE: The original DCU must be installed in the vehicle while performing part of this procedure. DO NOT remove the original DCU until instructed.
2017-2018 PATHFINDER; 2ND ROW SEAT HANDLE "CARGO MODE" CHANGE SERVICE INFORMATION A change has been made to the 2nd...
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row seat handles in the Applied Vehicles. Vehicles produced between August 15, 2017 and September 8, 2017 (see VIN information below) are equipped with 2nd row seat handles that have "CARGO MODE" displayed on them (Figure 1). Applied Vehicles built before and after the time period shown above are equipped with blank seat handles (Figure 2). Vehicles built BETWEEN: Almond interior: 5N1(*)R2M(**)HC 914247 to 5N1(*)R2M(**)JC 608295 Charcoal interior: 5N1(*)R2M(**)HC 914269 to 5N1(*)R2M(**)JC 608335 ARE equipped with 2nd row seat handles with "CARGO MODE" displayed on them. The Nissan New Vehicle Limited Warranty does not cover replacement of a "CARGO MODE" handle (correctly built vehicle) with a blank handle. Refer to the Nissan Assurance Products Resource Manual (APRM) for guidelines on warranty coverage. The vehicle owner's manual contains the complete details regarding the limited warranty.
2017 PATHFINDER; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended.
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Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin.
Electrical
17 bulletinsINTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...
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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual
DTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...
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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...
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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...
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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
HEADREST DVD DISPLAY ISSUES IF YOU CONFIRM One or both of the headrest DVD displays are inoperative.
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OR One or both of the headrest DVD displays are gray (fuzzy) and then change to a solid blue color before displaying the image from the DVD. ACTION Install 2 service jumper harnesses, which connect from each headrest DVD display to the video distributor.
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU).
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With an active NissanConnectSM Services subscription, the TCU communicates with the NissanConnectSM Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. See this bulletin for further detail.
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.
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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling...
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from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
2013-2019 PATHFINDER; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate...
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controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...
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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is...
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flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.
NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the...
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initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedure stops or will not continue), the BCM may be left in learn mode and will not function until it returns to normal mode. Under this condition, the BCM and Intelligent Key(s) will not function normally. If this condition occurs, the BCM must be returned to normal mode and the initialization procedure started over. To get back to the beginning of the Initialization procedure, use one of the following procedures: - Successfully perform the initialization procedure using one of the original Intelligent Keys twice consecutively. - Each successful initialization will follow with two (2) quick tones. OR - When the initialization procedure cannot be successfully performed twice (more than two quick tones), perform the initialization procedure five (5) times using the inoperative ?failed? Intelligent Key. - Initialization does not need to be successful when performed five times. When returning to normal operating mode, the initialization procedure for all Intelligent Keys may be started again.
Pre-Delivery & Maintenance
15 bulletinsTELEMATICS SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 and to reorganize the information throughout. It is necessary for you to read this revised procedure to properly perform this Service Information. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin only applies to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. Changes have been made to page 10 for 2018 Armada. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin only applies to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. Changes have been made to page 10 for 2018 Armada. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with a TCU (Telematics Communication Unit).
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This bulletin has been amended. A correction was made to the Service Procedure on page 23. No other changes were made. Please discard previous versions of this bulletin.
NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only.
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SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure the correct Intelligent Key is selected from the parts department. - A running change was made that will help identify the correct Intelligent Key. - Beginning in late 2017 and early 2018 the last five digits of the Intelligent Key part number is marked on the Intelligent Key under the mechanical key. - See page 2 for location images of this part number addition. NOTE: - A correct Intelligent Key may or may not have the last five digits of the part number as shown on page 2. - The above running change was applied as a ?help? to identify the correct Intelligent Key for a given vehicle, but the actual part number listed in the parts catalog did not change. - Make sure to use the electronic parts catalog (FAST) or equivalent to confirm the correct Intelligent Key for a given vehicle.
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin has been amended.
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The Applied Vehicles section has been revised and TCU Configuration section has been added. No other changes have been made. Please discard previous versions of this bulletin.
Tires & Wheels
6 bulletinsREVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018-2019 Kicks.
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Please discard previous versions of this bulletin.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD...
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(All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018 Versa Sedan and 2018 Versa Note.
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No other changes have been made. Please discard previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Lighting
5 bulletinsHEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory...
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installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect Services are no longer available on the APPLIED VEHICLES listed above.
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.
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No other changes have been made. Please discard previous versions of this bulletin.
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with a wireless communication...
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device called a Telematics Communication Unit (TCU). This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard previous versions of this bulletin.
Fuel System
5 bulletinsEVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a...
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combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather, Stocks, Fuel Prices) inoperative ACTION 1. Refer to page 4, step 8 in the SERVICE PROCEDURE to confirm an update applies to the Display Control Unit (DCU) of the vehicle being worked on. - Confirmation is determined by comparing the DCU part number with those listed in Table A on page 4. 2. If this bulletin applies, update the DCU software. - See REQUIRED SPECIAL TOOL on page 2. NOTE: The updated software resolves the items above along with improving software stability.
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.
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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...
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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED.
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THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Brakes
4 bulletinsABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin applies only to vehicles equipped with...
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Automatic Emergency Braking (AEB) or Forward Emergency Braking (FEB). SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any parts. C1A03 ? VEHICLE SPEED SENSOR -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1A04 ? ABS/TCS/VDC SYSTEM -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1B01 CAM AIMING INCMP -The diagnostic procedure in the ESM includes check and, if needed, repair for LANE CAMERA DTCs before replacing ADAS components. -LANE CAMERA DTC may require adjustment of the lane camera. -If repairs/adjustments are performed for the Lane Camera; when compete, perform DTC Confirmation Procedure again before doing any additional repairs.
Steering
3 bulletinsDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior...
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trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
Suspension
2 bulletinsWHEEL BEARING COLLISION DAMAGE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment...
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specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin.
HVAC & Climate
2 bulletinsCLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles...
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equipped with NissanConnect (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with NissanConnect, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and each Intelligent Key for a specific vehicle may have different settings stored. EXAMPLE: The vehicle may be driven by more than one person, and each driver has a personal Intelligent Key. Each driver may adjust their preferred vehicle settings differently. If two or more Intelligent Keys with different stored settings are unintentionally interchanged, one or more of the following perceived issues might be reported by the customer(s). - Radio ? Presets are lost or change - Clock ? Settings are not showing the correct time due to day-light savings or the selected region (time zone) - HVAC ? Controls are set differently - Navigation ? Settings suddenly altered If any of these perceived issues are present: - Confirm if there are multiple Intelligent Keys being used by the customer(s) interchangeably, and if so, verify that each key?s settings are different. NOTE: Customer may not recognize that different Intelligent Keys are linked differently.
Software & Calibration
2 bulletinsNISSAN; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin only applies to vehicles equipped with a Telematics Communication Unit (TCU).
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This bulletin has been amended. APPLIED VEHICLES has been updated. On page 2, the procedural steps under DTC B130C have been revised. Discard all previous versions of this bulletin.
NISSAN; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics.
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This bulletin has been amended. APPLIED VEHICLES was updated and a DTC listed in the SERVICE INFORMATION was corrected. No other changes have been made. Discard all previous versions of this bulletin.
Air Bags & Safety
1 bulletinThird Row Seat Belt Buckle Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action to...
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inspect and, if necessary, replace the third row seat belt buckle bracket bolt(s). Nissan is conducting this quality inspection as part of its investigation into a potential bracket assembly issue, and will use inspection results to confirm potential for affected vehicle outflow. *****What Dealers Should Do***** 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. PC660 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect any vehicles affected by this quality action: - If no immediate repair is needed, dealers may submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. - If the inspection result is ?NG? (belt is loose) - Do not file a claim if the belt is loose. - Email the following information to: nnafqasupport@nissan-usa.com - E-mail subject line: PC660 Pathfinder Seat Belt Buckle (3rd Row) - Attach Clear Pictures of the Complete Seat Belt Buckle that Pulled Out - Dealer Name: - Dealer Code: - Dealer Address: - VIN: - Contact Person Name: - Contact Person Phone Number: - Continue to HOLD the vehicle. NOTE: Nissan Field Quality will review the E-mail submissions within 48 hours of receipt and send the necessary repair instructions and claim information.
Hybrid & EV
1 bulletinTELEMATICS SERVICE INFORMATION This bulletin has been amended.
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Information for 2017 Rogue and Rogue Hybrid has been applied. No other changes have been made. Please discard previous versions of this bulletin.