2013 Nissan Pathfinder TSBs
264 Technical Service Bulletins across 16 categories
Categories
Transmission
65 bulletinsCVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended.
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CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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Pathfinder, Quest, Murano, Maxima, Altima V6, CVT Judder and DTC P17F0 or P17F1 Stored
Enhanced Diagnostic Logic for CVT Judder
Nissan; Procedure to clean CVT Transmission fluid coolers
Nissan is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module(TCM) to improve CVT...
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service diagnostics.
IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND...
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One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. - Review the Repair Flow Chart in this bulletin. NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool?s attachments make CVTinspection possible. See this bulletin for further detail.
IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration).
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NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles. The new DTCs are: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. NOTE:The current TCM Part Numbers in this bulletin have been updated. The vehicle you are working on may require reprogramming per this bulletin again. 2. If this bulletin applies, reprogram the TCM (Transmission Control Module) See this bulletin for further detail.
IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration.
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ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
Nissan is informing affected customers that their vehicles (non-Hybrid models) are eligible for Continually Variable...
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Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics.
SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES.
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For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals. Future printings of owner?s manuals for the APPLIED VEHICLES will also contain the below language. For the APPLIED VEHICLES: NISSAN recommends using Genuine NISSAN NS-3 CVT Fluid ONLY in NISSAN CVTs. Do not mix with other fluids. Do not use Automatic transmission fluid (ATF) or Manual Transmission fluid in a NISSAN CVT, as it may damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under NISSAN's New Vehicle Limited Warranty. Using fluids that are not equivalent to Genuine NISSAN NS-3 CVT Fluid may also damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under NISSAN's New Vehicle Limited Warranty. See this bulletin for further detail.
SERVICE INFORMATION Applied vehicles equipped with a CVT have a "cap" that appears to be a fluid level gauge.
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This "cap" will NOT have a gauge or "dipstick". This is normal. Do NOT replace the "cap" because it is thought to have a "dipstick". The fluid level is not checked from this location. The fluid level for applied vehicles is checked from the oil pan (refer to the appropriate section of the Electronic Service Manual [ESM]). Whenever checking, filling, or topping off a CVT's fluid level of an applied vehicle for any reason, use the procedure outlined in the appropriate section of the ESM. See this bulletin for further detail.
Nissan is conducting a Dealer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of...
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certain specific 2013-14 Nissan Pathfinder vehicles that are currently in dealerThere are 67 eligible vehicles remaining in dealer inventory for this service action. 39 CVTs were shipped last week and have already begun arriving at dealers. Please refer to the attached list for current and planned shipments.
As a result of delayed retail delivery reporting and some other factors, some dealers received CVTs they do not need.
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The attached excel file shows the CVTs that were shipped and also include the dealer inventory on 5/23/14 for reference.
Nissan is conducting a Dealer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of...
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certain specific 2013-14 Nissan Pathfinder vehicles that are currently in dealer inventory.
IF YOU CONFIRM: The Malfunction Indicator Light (MIL) is "ON" with DTC P062F (Internal Control Module EEPROM Error)...
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stored in the Transmission Control Module (TCM). and " No drivability symptoms are present. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the TCM. See this bulletin for further detail.
Nissan is conducting this voluntary service campaign to reprogram the Transmission Control Unit (TCM) on certain...
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specific 2013 Model Year Pathfinder vehicles. This TCM reprogram will prevent a CVT belt slip condition from occurring
Nissan is conducting this voluntary service campaign to reprogram the Transmission Control Unit (TCM) on certain...
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specific 2013 Model Year Pathfinder vehicles. This TCM reprogram will prevent a CVT belt slip condition from occurring
Nissan is conducting this voluntary service campaign to reprogram the Transmission Control Unit (TCM) on certain...
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specific 2013 Model Year Pathfinder vehicles. This TCM reprogram will prevent a CVT belt slip condition from occurring and will be performed at no charge for parts or labor. See this bulletin for further detail. Campaign ID # PC197
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.
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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer...
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reports a transmission judder (shake, shudder, single or multiple bumps or vibration), AND One of these DTCs is stored: P17F0 (CVT_JUDDER (T/M INSPECTION)) P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: If a transmission judder (as described above) is not reported, this bulletin does not apply. If either P17F0 or P17F1 are not stored, this bulletin does not apply. If any DTCs are stored other than P17F0 or P17F1, this bulletin does not apply. NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch of the APPLIED...
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VEHICLES listed above is now available as a separate service part. If the transmission range switch of an APPLIED VEHICLE is being replaced for any reason, it must be adjusted after its replacement. Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended.
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a CVT (Continuously Variable Transmission).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each dealer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin.
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The announcement from December 7, 2016 has been revised to include: - The campaign repair has been revised to be software update only - Dealers must submit any open campaign claims for diagnosis or repair for CVT concerns no later than April 20, 2018 in order to have covered by this service campaign. After this date, all claims for diagnosis or repair related to CVT concerns on vehicles affected by PC500 will be administered under the Warranty Extension if still applicable
VOLUNTARY SERVICE CAMPAIGN 2013 ? 2014 PATHFINDER; CVT This bulletin has been amended.
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Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard all previous versions of this bulletin.
2013-2015 PATHFINDER; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended.
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The Title has been modified, and references to Automatic Drive Positioner have been changed to Seat Control Unit. No other changes have been made. Please discard all previous versions.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION This bulletin has been amended to...
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change the PFP in the Claims Information. Please discard all previous versions of this bulletin.
2013 ? 2017 ALTIMA AND PATHFINDER; SHIFT LOCK SOLENOID REMOVAL AND INSTALLATION SERVICE INFORMATION If an Applied...
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Vehicle needs the shift lock solenoid replaced for any reason, use the Service Procedure in this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013-2014 PATHFINDER; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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Minor changes were made to the PARTS INFORMATION and PARTS KITS REFERENCE TABLE, as well as pages 4, 7, 9, 27, 46, 48, 51, 56, 62, 65, 77, and 78. No other changes were made. Please discard all previous versions of this bulletin.
2013-2014 PATHFINDER; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer reports a transmission...
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judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored. - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - If any DTCs are stored other than P17F0 or P17F0, this bulletin does not apply. - NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION - Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.
NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano Hybrid or...
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Rogue Hybrid This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
VOLUNTARY SERVICE CAMPAIGN 2013 - 2014 PATHFINDER; CVT This bulletin has been amended.
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A correction was made to the DTC number on page 16. No other changes have been made. Please discard previous versions of this bulletin.
VOLUNTARY SERVICE CAMPAIGN 2013 ? 2014 PATHFINDER; CVT The Parts Information in this bulletin has been amended.
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No other changes have been made. Please discard previous versions of this bulletin.
PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...
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to add applied vehicles and change the Parts Information. No other changes have been made. Please discard all previous versions of this bulletin.
CVT Software Update/Warranty Extension Parts Update ***** Parts Update***** Nissan has temporarily placed...
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remanufactured CVT assemblies on parts restriction. All existing orders currently on backorder will be removed from the system, but will be fulfilled as parts become available. Do not submit new orders to replace cancelled orders. The cancelled orders will be filled as parts become available and prioritized as follows*: 1. CSC order 2. VOR order 3. STK order 4. SVC orders (beginning today) *Status of orders is as of time of cancellation Dealers may inquire about their position on the backorder list by sending an email including the following information to: DPICUSA@my-nissan-usa.com - Dealer number - Order number - Part number
2013 - 2015 PATHFINDER; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE IF YOU CONFIRM The door...
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mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP) Control Unit. - Use the new part listed in the Parts Information. - Refer to the Electronic Service Manual (ESM), section ADP-Automatic Drive Positioner, for replacement information.
NISSAN: SOME VEHICLES MAY BE EXPERIENCING CVT FLUID LEAKING FROM THE TRANSMISSION TO THE RADIATOR.
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REFER TO FLOW CHART. *JS
NISSAN: FLUID LEAK IN THE COOLER HOSE.
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FLUID IS LEAKING FROM THE TRANSMISSION TO THE RADIATOR. *KB
NISSAN: SHUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH ENGAGEMENT.
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*KB UPDATED ON 7/16/2013. *KB UPDATED 10/24/13. *PE
NISSAN: VOLUNTARY SERVICE CAMPAIGN 2013 PATHFINDER TCM REPROGRAM.
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THIS TRANSMISSION CONTROL UNIT REPROGRAM WILL PREVENT A CVT BELT SLIP CONDITION FROM OCCURRING AND WILL BE PERFORMED AT NO CHARGE FOR PARTS OR LABOR. *JS
Engine
46 bulletinsVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures.
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These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. See this bulletin for further detail.
IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler.
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This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT. SERVICE INFORMATION When a CVT, control valve or torque converter replacement is necessary for one of the applied vehicles, the CVT transmission fluid coolers (radiator based fluid cooler and external auxiliary cooler if present) must be flushed. Please see this bulletin for further details.
IF YOU CONFIRM A customer concern of while turning the steering wheel or when driving at low speed (straight or...
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turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install an Insulator onto the end of the power steering pump motor housing with the Service Procedure starting on the next page. Please see this bulletin for further details.
IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues.
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ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
IF YOU CONFIRM All of the following - The engine will not start (no crank; starter will not engage) when pushing the...
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ignition switch, and I-Key Error message is displayed in the combination meter, and DTC B2604 (PNP/Clutch Switch) is stored, past or present. ACTION Perform adjustment of the shift control cable per the Service Procedure in this bulletin. See this bulletin for further detail.
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically...
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calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
IF YOU CONFIRM The customer reports or the technician confirms all of the following: - The message "Parking Sensor...
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Error" is displayed in the vehicle's meter after cranking or starting the engine. - Only occurs after a vehicle has been cold soaked for several hours at an outside temperatures of -15C (5F) or below. - Does not display after the vehicle warms up and the ignition has been cycled. ACTION Refer to the ESM, section SN-Sonar System, for replacement information. NOTE - The replacement Sonar Control Unit will need to be configured. Refer to INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN REPLACING SONAR CONTROL UNIT before removing the unit. See this bulletin for further detail.
IF YOU CONFIRM: One or more of the following with the engine idling, the CVT in Drive, and the air conditioning on: -...
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Low/rough idle - High idle - Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number matches one listed in Table A, reprogram the ECM. - If there is NOT an ECM part number match, this bulletin does not apply. Refer to ASIST and the Electronic Service Manual (ESM) for further diagnosis. See this bulletin for further detail.
SERVICE INFORMATION Starting with 2010 Model Year, Nissan vehicles have been gradually incorporating a new type of DTC...
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known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before...
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attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed.
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A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal operation. The mount has also been designed with built in free-play that is normal. Under normal driving conditions: * A "thunk" noise may be heard on the first acceleration of the day. And * Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: * If it has free play or a "single event" thunk sound on the first acceleration of the day. This is considered a normal characteristic of this type of engine mount. * If a shift shock condition is present when shifting from park into gear or between any combination of gears. This condition is due to transmissions line pressures and not movement of the mount. NOTE: Refer to the Electronic Service Manual section TM - Transaxle & Transmission for further diagnostic information on shift shock. See this bulletin for further details.
SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation.
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Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. See this bulletin for further detail.
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Nissan vehicles are now "Blank" ECMs.
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Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies...
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(RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - "I-Key System Error" displayed in the instrument cluster - "No I-Key Detected" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked.
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- The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
IF YOUR CONFIRM: During or after a "Remote Engine Start" (RES) operation: * The ignition switch will not respond to any input.
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And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. * Brake and charge lamps may blink continuously. * DTCs P2103 and U1000 may be present. ACTION: * Replace Body Control Module (BCM) with Part listed below in PARTS INFORMATION. Please see this bulletin for further details.
CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended.
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REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool and Engine Support Bracket are now available to...
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allow the CVT to be removed from the Applied Vehicles without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the Electronic Service Manual (ESM), which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE to use these new tools: - Front Wheel Drive (FWD) ? pages 2-18 - All Wheel Drive (AWD) ? pages 19-37
ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two-piece design front engine mount is currently being...
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used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built-in free play that is normal. Under normal driving conditions: - A thunk noise may be heard during the first few accelerations of the day, And - Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: - If it has free play or a ?single event? thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. - Allowable free play (vertical movement) is 5 mm. - If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. - If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...
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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...
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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles.
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No other changes were made. Please discard previous versions of this bulletin.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to add Quest to Applied Vehicles and information related to Quest on pages 25, 100, 102, 103 and 105. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to change the Claims Information on page 103. Please discard previous versions of this bulletin.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has been amended to change the parts table information on page 101. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has changed. You must read the entire bulletin to properly perform this repair. Please discard previous versions of this bulletin.
NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL):...
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ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles...
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and make changes to the body of the bulletin. Please discard previous versions.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima Sedan, Pathfinder and Murano vehicles with a 6-cylinder engine and Titan/Titan XD vehicles with a V8 gasoline engine. This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder...
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vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
2013 - 2017 PATHFINDER; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When...
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replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a later date.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies to vehicles equipped with 6-cylinder engines.
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For Titan and Titan XD, this bulletin applies only vehicles equipped with gasoline engines. This bulletin has been amended in the PARTS INFORMATION and CLAIMS INFORMATION sections. Discard previous versions of this bulletin.
CVT Software Update/Warranty Extension Parts Update 2 ***** Parts Update***** Campaign Bulletin NTB16-0120 has been...
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revised to address a part change (in the event that parts are needed) and is now available on NNAnet, ASIST & Dealer360. o Valve Body Kit (3170E29X9C) will now include the Control Valve Assembly, Automatic Transmission Oil Strainer Assembly, Bracket, Band, Oil Pan Gasket, and Lip Seal. o The control valve assembly is only available in kit form, but the oil strainer assembly, bracket, band, oil pan gasket and lip seal will remain available for purchase separately. The previously announced restriction on remanufactured CVT assemblies will be lifted on March 24, 2017. Parts will be available for order via normal process after that date. Orders placed via DCS prior to that date will be filled.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima, Pathfinder and Murano vehicles equipped with V6 engine OR Titan/Titan XD equipped with VK56 engine IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve, And The valve timing control solenoid valve operates correctly and is not externally damaged. ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
CVT Software Update/Warranty Extension Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a...
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Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. This diagnostic software update will enhance the dealer's ability to diagnose customer concerns regarding Continuously Variable Transmission (CVT) operation; it does not repair any symptoms nor alter the drive characteristics of the vehicle. Specifically, the diagnostic logic will store two new Diagnostic Trouble Codes when "Judder" symptoms occur on vehicles. - P17F0 - "Judder" caused by belt slip - PF171 - "Judder" caused by control valve In addition to the installation of diagnostic software, Nissan will also extend the warranty coverage on the CVT assembly (including internal CVT components, gaskets, and seals), CVT control valve body, and torque converter from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan's New Vehicle Limited Warranty continue to apply. This CVT warranty extension is being provided as a customer satisfaction effort to address customer concerns; including those concerns expressed by plaintiffs in class action litigation, and is subject to final approval of the settlement of that litigation. In the interim, Nissan will make any necessary repairs that would be covered under the extended CVT warranty.
VOLUNTARY SERVICE CAMPAIGN 2013 - 2014 PATHFINDER; CVT INTRODUCTION Nissan is conducting this voluntary service...
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campaign on certain specific 2013-2014 Pathfinder vehicles to reprogram the TCM and, if needed, inspect and replace the CVT or CVT control valve. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC500 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED.
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CHANGES HAVE BEEN MADE TO ITEMS 1, 4, AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON, UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
2013-2015 PATHFINDER; MIL ON WITH DTC P0116 IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature...
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(ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.
Electrical
33 bulletinsDTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...
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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...
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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be...
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accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG. See this bulletin for further details.
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt.
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Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads,...
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or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work.
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For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation.
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ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System...
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(LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage.
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- Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
INFORMATION If this bulletin applies by checking Service COMM (PC357), and the TCM?s current part number is listed in...
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Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail.
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1.
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Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
Nissan is conducting an inventory inspection on 105,290 specific MY2013-15 Nissan ALT, PTH, LEF, MUR, NV2, NVT, SEN, and...
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VER NOTE vehicles to inspect the software on the OCS ECU.
IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as...
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stated below: - The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. - Memory positions 1 and 2 do not work when their buttons are pressed. - The LED memory position and set indicator light does not come on. - The outside mirrors can NOT be adjusted with the power mirror switch. - The driver?s seat and steering wheel can be adjusted with the steering wheel switch. ACTION: Replace the BCM. - For BCM replacement procedure, refer to the M ELECTRICAL & POWER CONTROL > BCS Body Control System section of the appropriate Electronic Service Manual (ESM). See this bulletin for further detail.
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first.
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- When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM.
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Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additional I-Keys are being added to the vehicle. Always use the following steps to insure proper registration of the I-Keys: 1. First Initialize the BCM. 2. Register all of the vehicle?s ?previously registered? I-Keys to the vehicle first. And then 3. Register any new (additional) I-Keys only after all of the pre-existing I-Keys have been registered. 4. Confirm operations of all I-Keys. Please see this bulletiln for further details.
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.
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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the...
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"RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
IF YOU CONFIRM: All functions of an Applied Vehicle's remotes will not work after the doors have been locked and the...
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BCM goes into "sleep mode" (about 15-20 minutes). ALL of the following MUST be verified in the given order: 1. All remote functions do not work after the BCM goes into "sleep mode". 2. All remote functions will work again after pressing one of the request switches on the vehicle. 3. The issue (all remote functions do not work) repeats after the BCM goes back into "sleep mode" again. 4. Remote signal strength checks OK with Signal Tech II. ACTION: 1. ALL of the four steps above MUST be verified in the given order for this bulletin to apply. 2. If the issue has been verified as stated above, replace the BCM. See this bulletin for further detail.
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics.
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The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.
IF YOU CONFIRM: On an applied vehicle with a "CAN Gateway Module" that Multiple CAN system DTCs are present.
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* If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as some components on the CAN circuit 2 and ITS-CAN may not function. ACTION: Use CONSULT-III plus (C-III plus) to manually over-write the data in the CAN Gateway Module. * DO NOT perform a "Read Configuration" of the original configuration first. See this bulletin for further information.
SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed - Make sure...
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to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
Nissan is conducting a dealer service action to reprogram the TCM on certain specific 2013 Nissan Pathfinder vehicles.
SERVICE INFORMATION After any diagnostic or reprogramming activity using the CONSULT-III plus (C-III plus) Vehicle...
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Interface (VI), the vehicle ignition must be cycled OFF > ON 5 seconds > OFF. See this bulletin for further detail.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling...
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from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
2013-2019 PATHFINDER; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate...
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controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...
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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is...
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flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED IF YOU CONFIRM Intermittently, the theft...
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alarm triggers (horn sounds and lights flash) when one of the following occur: - Using the lock, unlock, or trunk open function on the Intelligent Key - Pushing a handle request switch (door or trunk) - Opening a door or the trunk with the vehicle unlocked and CONSULT-III plus (C-III plus) shows the last item to trigger the theft alarm is BATTERY. - Refer to Check Last Item to Trigger Theft Alarm on the next page. ACTION Replace the Body Control Module (BCM). - Refer to the Electronic Service Manual, section BCS-Body Control Systems, for replacement information. - Use the new BCM listed in the PARTS INFORMATION section.
NISSAN: INFORMATION REGARDING TIRE PRESSURE MONITOR SYSTEM (TPMS) AND LOW TIRE PRESSURE WARNING SYSTEM (LTPWS) FOR...
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SENSOR LEAKS, AIR PRESSURE CHANGES WITH ALTITUDE AND AMBIENT TEMPERATURES, AFTERMARKET WHEELS, RADIO FREQUENCY INTERFERENCE CAUSING NO DATA CONDITION AND INFLATING/DEFLATING TIRES WITH TPMS/LTPWS SENSORS. MODEL ALL. NO MODELS YEARS. *PE
NISSAN: ONCE DOORS ARE LOCKED AND BCM GOES INTO SLEEP MODE (15-20 MINUTES), APPLIED VEHICLE'S REMOTES WILL NOT WORK.
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MODEL 2013 ALTIMA, PATHFINDER. *PE
NISSAN: INFORMATION REGARDING THE PREVENTION OF DELETING EEPROM WHILE REPROGRAMMING THE TCM.
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*JS
Body & Paint
33 bulletinsWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front...
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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps.
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The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
IF YOU CONFIRM: The hood of an applied vehicle vibrates or flutters while driving.
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- This issue may be noticed when passing by or being passed by a large truck with trailer on the highway. ACTION: Refer to the FLOW CHART on page 2 of this bulletin. See this bulletin for further detail.
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...
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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
SERVICE INFORMATION Power moonroof initialization procedures for the Applied Vehicles have been revised.
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The procedure described in this bulletin differs from the procedure in the Electronic Service Manual (ESM). At a later date and where possible, the applicable ESMs will be updated with the revised procedures. Follow the procedure in this bulletin should the power moonroof in an Applied Vehicle need to be initialized. See this bulletin for further details.
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned...
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off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself.
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ACTION: Install self-adhesive foam tape and then replace both left and right moldings with the ones listed in PARTS INFORMATION. - Refer to SERVICE PROCEDURE for molding replacement. See this bulletin for further detail.
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.
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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim.
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In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
INTRODUCTION Nissan is conducting a Voluntary Safety Recall Campaign on certain specific Model Year 2013 - 2014...
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Nissan Pathfinders to adjust the lever stop for the secondary hood latch lever at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC343 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY It is the retailer?s responsibility to check Service COMM for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a retailer?s inventory. Federal law requires that new vehicles in retailer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages retailers to correct any used vehicles in their inventory before they are retailed. Please see this bulletin for further details.
IF YOU CONFIRM: * The leading edge of the Rear Spoiler contacts the trailing edge of the roof when the back door is opened or closed.
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* Scuff marks are present on the trailing edge of the roof. ACTION: * Remove the Rear Spoiler and add three foam spacers to the underside of the spoiler leading edge to provide additional clearance to the trailing edge of the roof when the back door is opened. > Refer to the SERVICE PROCEDURE to remove the Rear spoiler and install foam spacers. Please see this bulletin for further details.
Nissan is conducting a dealer inventory inspection to inspect the roof rail end covers on certain specific MY13 Nissan...
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Pathfinder vehicles.
Nissan is conducting a dealer inventory service inspection to verify that, on certain specific dealer inventory...
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vehicles, both the front and rear armature (aluminum bumper support) located behind the bumper fascias are installed.
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
POWER BACK DOOR CALIBRATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for any reason, it is no longer...
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necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the Dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on the last page.
POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended.
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No other changes have been made Please discard previous versions of this bulletin.
PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin...
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applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for transfer assembly removal, reseal, and installation information. - Refer to page 2 and 3 for additional information. CAUTION: Be careful not to damage the transfer assembly right side drive shaft seal when reinstalling the drive shaft.
POWER BACK DOOR CALIBRATION This bulletin has been amended.
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Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
"NISSAN; DOORS DIFFICULT TO CLOSE WITH TEMPERATURE BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE...
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CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14F (-10C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO SLIDING SIDE DOORS OR A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR. - DO NOT REPLACE ALL SIDE DOOR LOCKS AUTOMATICALLY. REPLACE ONLY THE DOOR LOCK OF THE DOOR(S) WITH THE INCIDENT AS DESCRIBED UNDER IF YOU CONFIRM. - REFER TO THE ELECTRONIC SERVICE MANUAL (ESM), SECTION DLK DOOR & LOCK FOR REPLACEMENT PROCEDURE."
Other
25 bulletinsCAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
DTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2013-2015 Pathfinder; MIL on with DTC P0116
INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
2013-2015 ALTIMA AND PATHFINDER; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
DTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
AV CONTROL UNIT REPLACEMENT REQUIRES CONSULT-III PLUS CONFIGURATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active.
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Please discard previous versions of NTB16-008.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED.
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*JS
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND.
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*JS
Infotainment
13 bulletinsIF YOU CONFIRM The vehicle has been operated in cold weather, below approximately -18C (0F), and 4WD ERROR is displayed...
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in the Vehicle Information Display, and DTC C1204 (4WD Solenoid) is stored. ACTION Replace the 4WD Control Unit with the one listed in the Parts Information of this bulletin. See this bulletin for further detail.
Two methods are used to update/upgrade Navigation Map Data: 1.
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The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V)...
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Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: -...
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SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with...
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Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
2013-2014 PATHFINDER 4WD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.
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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
PREMIUM NAVI / AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable.
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Discard previous versions of NTB11-103.
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester...
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(EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin applies only to vehicles located in the state of Oregon.
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IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
"NO AUDIO DURING PHONE CALL WITH APPLE IOS 10, NAVIGATION SYSTEM REBOOTS, AND/OR AUDIO CONTROLS WILL NOT RESPOND THIS BULLETIN HAS BEEN AMENDED.
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THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
NISSAN: SOME VEHICLES EXPERIENCE ERRATIC BEHAVIOR OF DISTANCE TO EMPTY (DTE) MILEAGE THAT CHANGES ABRUPTLY OR UNEXPECTEDLY, WHEN DISPLAYED.
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MODEL 2013-2014 PATHFINDER. *PE
Brakes
10 bulletinsABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel...
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protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation...
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of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel.
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The channel switch is on the headphone ear pad case. - If a person is sitting on the left side (driver side) of the vehicle and their headset is set to "RIGHT", the headset may have static or intermittently operate (cut in and out). OR - If a person is sitting on the right side (passenger side) of the vehicle and their headset is set to "LEFT", the headset may have static or intermittently operate (cut in and out). Do not replace the headset for this. See this bulletin for further detail.
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear).
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ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and...
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provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control...
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Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that...
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qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Fuel System
8 bulletinsEVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Fuel Filler Cap tether clip service information
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no...
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longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down.
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- The customer may also describe the issue as DTE mileage does not match or "agree with" the fuel gauge reading for example, DTE shows 175 miles while the fuel gauge shows full. NOTE: This issue does not affect the operation of the low fuel warning system indicators or primary fuel gauge. ACTION: Replace the combination meter assembly. - Refer to the Electronic Service Manual (ESM), section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.
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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...
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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED.
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THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
NISSAN: CERTAIN VEHICLES WOULD DISPLAY, IN THE INSTRUMENT CLUSTER, A WARNING LIGHT ILLUMINATION OF A LOOSE FUEL CAP WARNING.
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MODEL YEARS 2012-2014. NO MODELS LISTED. *PE
Lighting
7 bulletinsHEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2013-2015 Pathfinder; Low Power/stop lamps stay on.
SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the...
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steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an...
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"accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.
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No other changes have been made. Please discard previous versions of this bulletin.
NISSAN: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER.
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NO STORED DTCS. *JS
Tires & Wheels
7 bulletinsSERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.
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Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium,...
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etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
SERVICE INFORMATION The 2013 Altima and Pathfinder have a new style Tire Pressure Monitoring System (TPMS).
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TPMS ID registration can be performed using one of the following procedures: - Transmitter Activation tool (J-45295-A) with CONSULT-III plus (preferred method) - Signal Tech II tool (J-50190) with CONSULT-III plus (preferred method) - Signal Tech II tool (J-50190) without CONSULT -III plus - CONSULT-III plus only Use the TPMS ID registration instructions in this bulletin as needed.
2013 ALTIMA AND PATHFINDER; TPMS REGISTRATION This bulletin is no longer active.
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Please discard previous versions of NTB12-066.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD...
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(All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Pre-Delivery & Maintenance
5 bulletinsSERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.
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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years.
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See this bulletin for further detail.
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks.
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All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle,...
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refer to the applicable section of this bulletin for Intelligent Key registration instructions. - One (1) Intelligent Key Is Lost ----- Page 2 - Two (2) Intelligent Keys Are Lost ----- Page 3 See this bulletin for further detail.
SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be...
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performed if the following occurs: - the first registration attempt is unsuccessful, AND - during the next registration attempt, CONSULT-III plus becomes hung up / stuck (see Figure 1 in the bulletin) prior to the pre-PIN read step and will not allow you to proceed. Perform the additional steps, beginning on page 2, to restart the procedure. See this bulletin for more detail.
Steering
4 bulletinsDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Nissan; Power steering noise heard inside vehicle with windows closed
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory.
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Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: -- Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) -- Audio (station presets, etc.) -- Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) -- Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
Air Bags & Safety
3 bulletins2013 ? 2016 PATHFINDER OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.
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Pages 18 and 20 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013 ? 2016 PATHFINDER OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.
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The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NISSAN: REGARDING SOME VEHICLES USING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) OPERATION, AND THE PRESSURES...
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NECESSARY DUE TO DIFFERENT RESPONSE OF OCCUPANT SEATING POSTURE. MODEL 2013-2015 ALTIMA, SENTRA, PATHFINDER, LEAF, NV200, NV200 TAXI, ROGUE. *PE
HVAC & Climate
2 bulletinsIF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location.
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ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
2013-2015 PATHFINDER; RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY...
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MEMORY This bulletin is no longer active. Please discard previous versions of NTB12-109.
Software & Calibration
2 bulletinsSERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised.
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New torque specification: 71 N-m, 7.2 kg-m, 52 ft-lbs Use the torque specification shown above when installing a rear final drive assembly. At a later date and where possible, the applicable Electronic Service Manuals will be updated with the revised specification. See this bulletin for further detail.
SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage.
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This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
Suspension
1 bulletinWHEEL BEARING COLLISION DAMAGE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.