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2019 Nissan NV TSBs

57 Technical Service Bulletins across 12 categories

Infotainment

14 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10249901

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235729

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10190215

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10188533

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10186840

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10184023

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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10176231

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended.

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Engine

10 bulletins
11031705

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11031704

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10174419

VOLUNTARY SERVICE CAMPAIGN ENGINE CONTROL MODULE This bulletin has been amended.

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10174416

ENGINE KNOCK OR TICK NOISE This bulletin has been amended.

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10173567

Engine Control Module (ECM) Reprogram Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a...

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Voluntary Service Campaign to reprogram the engine control module (ECM) with countermeasure software in certain vehicles. The current software installed may allow the Variable Valve Timing (VVT) solenoid valve diagnosis to continue to draw current when the engine is off. This condition may result in a reduction of the battery life. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.Ds: PC734 Titan, NV Passenger Van PM940 Sentra, NV200, NV200 Taxi P0A05 GT-R, Armada - New vehicles in dealer inventory can be also be identified using DCS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Dealers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB20-021 to correct any vehicles subject to this campaign. 4. Once repaired, dealer should submit the warranty claim, using the claims coding provided, and release the vehicle.

10173560

VOLUNTARY SERVICE CAMPAIGN ENGINE CONTROL MODULE INTRODUCTION Nissan is conducting this voluntary service campaign...

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on certain specific model year 2019 Armada, 2019-2020 GT-R, 2019-2020 GT-R NISMO, 2019-2020 NV200, 2019 NV200 Taxi, 2019 NV Cargo and Passenger, 2019 Sentra, and 2019 Titan and Titan XD vehicles. The Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC734, PM940, and P0A05 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10138223

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine.

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This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

Electrical

8 bulletins
10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10174417

NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended.

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10173621

MIL ON WITH DTC P0087 IF YOU CONFIRM The MIL is ON and DTC P0087 (FRP CONTROL SYSTEM) is stored in the ECM.

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ACTION 1. Perform the appropriate diagnostic and repair procedure according to the ESM. 2. Reprogram the ECM, if applicable. - The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied.

10172244

NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended.

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10172243

NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended.

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10171229

NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended.

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Other

6 bulletins
11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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10199168

MIL ON WITH DTC P0174 This bulletin has been amended.

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10173622

MIL ON WITH DTC P0087 This bulletin has been amended.

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Body & Paint

6 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001191

WINDSHIELD CRACKING This bulletin has been amended.

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10232662

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232656

WINDSHIELD CRACKING This bulletin has been amended.

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Lighting

3 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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10138264

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.

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No other changes have been made. Please discard previous versions of this bulletin.

Brakes

3 bulletins
10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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Steering

2 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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Pre-Delivery & Maintenance

2 bulletins
10222725

NOISE AND/OR VIBRATION FROM FRONT OR REAR PROPELLER SHAFT SERVICE INFORMATION If you confirm abnormal noise and/or...

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vibration is coming from the front or rear propeller shaft of an APPLIED VEHICLE, inspect the propeller shaft journals (U-Joints) for binding and/or abnormal noise before replacing the propeller shaft. If binding and/or abnormal noise is confirmed from the propeller shaft U-Joints, replace the propeller shaft U-Joints. Refer to the ESM for the propeller shaft U-Joint replacement procedure. NOTE: Replacement of the propeller shaft due to noise and/or vibration caused by the propeller shaft U-Joints may result in warranty charge back.

10179614

VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part.

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The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. IMPORTANT: See page 2 for the procedure to inspect the cap bolt service part for excessive stretch. If replacement of a single connecting rod cap bolt is indicated for any given connecting rod, both connecting rod cap bolts of the affected connecting rod must be replaced as a set.

Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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Transmission

1 bulletin
10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

Fuel System

1 bulletin
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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