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2017 Nissan NV TSBs

56 Technical Service Bulletins across 13 categories

Engine

14 bulletins
11031705

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11031704

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10174416

ENGINE KNOCK OR TICK NOISE This bulletin has been amended.

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10165788

Driver Airbag Module Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** Nissan is...

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conducting a special parts collection activity on certain 2012-2017 NV (F80), and 2013- 15 Armada (TA80) and Titan (A60) vehicles to replace the driver side airbag module free of charge. These vehicles are not subject to a recall. Instead, Nissan is collecting a limited number of modules for engineering study. Nissan will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a complimentary oil and filter change for participating customers. NOTE: Customers should be informed that this parts collection activity is time-limited. Once a sufficient number of in-use modules has been collected, this activity will end. ***** What Dealers Should Do**** 1. Verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History Open Campaign I.D. PC711. 2. Dealers should use NTB19-069 to service any NV, Armada, and Titan vehicles subject to this activity. 3. The service department should submit the applicable warranty claim for the action(s) performed so the campaign can be closed on Service Comm and release the vehicle.

10165782

TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE INTRODUCTION Nissan is conducting this Takata...

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Inflator Field Quality Parts Collection Initiative to replace the driver's air bag module. This service will be performed at no charge to the customer for parts or labor. As part of this initiative, a complementary engine oil and filter change may be performed. IDENTIFICATION NUMBER For this initiative, Nissan has assigned identification number PC711. The correct number must appear on all communications and documentation of any nature dealing with this initiative. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within the range of this initiative that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10163709

ENGINE KNOCK OR TICK NOISE IF YOU CONFIRM A knock or tick noise is coming from the engine Or The customer states a...

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knock or tick noise is heard from the engine area. ACTION Refer to REPAIR OVERVIEW on page 3.

10158431

NISSAN; MIL ON WITH DTC P219A AND/OR P219B STORED This bulletin applies to Titan XD vehicles equipped with a VK56D gas engine only.

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SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.

10153007

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...

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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10152998

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...

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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10143827

TITAN, ARMADA, NV; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended.

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The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin.

10138223

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine.

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This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

Infotainment

10 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10190176

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.

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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

10190160

CORRECT OPERATION OF AUDIO CONTROLS AND BACK-UP CAMERA REQUIRES CONFIGURATION WITH C-III PLUS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10190159

AUDIO UNIT REPLACEMENT - VEHICLES WITH COLOR DISPLAY AUDIO AND NAVIGATION SYSTEM This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin

Other

5 bulletins
11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199168

MIL ON WITH DTC P0174 This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Body & Paint

5 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001191

WINDSHIELD CRACKING This bulletin has been amended.

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10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232656

WINDSHIELD CRACKING This bulletin has been amended.

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Electrical

5 bulletins
10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10173618

TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE This bulletin has been superseded by NTB20-023 or NTB20-024.

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Please discard previous versions of this bulletin.

10170029

Driver Airbag Module Field Quality Parts Collection Initiative UPDATE December 5, 2019 Please discard earlier...

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versions of this bulletin The announcement from September 6, 2019 has been revised to include: o The part number listed in the parts section under Release Schedule below has been revised to 98510-9GE9C

Lighting

3 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10138264

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.

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No other changes have been made. Please discard previous versions of this bulletin.

Brakes

3 bulletins
10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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Tires & Wheels

3 bulletins
10145551

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018-2019 Kicks.

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10134841

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.

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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

10125187

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018 Versa Sedan and 2018 Versa Note.

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No other changes have been made. Please discard previous versions of this bulletin.

Steering

2 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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Pre-Delivery & Maintenance

2 bulletins
10222725

NOISE AND/OR VIBRATION FROM FRONT OR REAR PROPELLER SHAFT SERVICE INFORMATION If you confirm abnormal noise and/or...

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vibration is coming from the front or rear propeller shaft of an APPLIED VEHICLE, inspect the propeller shaft journals (U-Joints) for binding and/or abnormal noise before replacing the propeller shaft. If binding and/or abnormal noise is confirmed from the propeller shaft U-Joints, replace the propeller shaft U-Joints. Refer to the ESM for the propeller shaft U-Joint replacement procedure. NOTE: Replacement of the propeller shaft due to noise and/or vibration caused by the propeller shaft U-Joints may result in warranty charge back.

10179614

VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part.

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The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. IMPORTANT: See page 2 for the procedure to inspect the cap bolt service part for excessive stretch. If replacement of a single connecting rod cap bolt is indicated for any given connecting rod, both connecting rod cap bolts of the affected connecting rod must be replaced as a set.

Fuel System

2 bulletins
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10158432

NISSAN; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and...

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P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these diagnostic steps.

Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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Transmission

1 bulletin
10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.