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2016 Nissan Murano TSBs

244 Technical Service Bulletins across 15 categories

Engine

44 bulletins
11024393

CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in...

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continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in a class action, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable), Automatic Transmission Control Unit (ATCU) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealers DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History. 4. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for a test drive, diagnosis, and repair. If an owner requests assistance, be sure to consult goodwill guidelines available in the Assurance Products Resources Manual (APRM) section 2.2 and obtain the necessary approvals before proceeding.

11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235709

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10218941

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10207860

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192841

SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures.

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These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. See this bulletin for further detail.

10192833

IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler.

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This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT. SERVICE INFORMATION When a CVT, control valve or torque converter replacement is necessary for one of the applied vehicles, the CVT transmission fluid coolers (radiator based fluid cooler and external auxiliary cooler if present) must be flushed. Please see this bulletin for further details.

10192783

IF YOU CONFIRM The automatic back door does not operate and/or one or a combination of the following DTCs are found...

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stored in the Automatic Back Door Control Module (ABD CU): - B2426-29 (SPINDLE SENSOR LH) - B2427-29 (SPINDLE SENSOR RH) - B2416-1E (TOUCH SEN R OPEN) - B2417-1E (TOUCH SEN L OPEN) - B242A-13 (CLSR CONDITION) ACTION 1. Check the battery voltage (engine not running). - Make sure battery voltage is between 12 and 15.5 volts. - Charge or replace the battery as needed. 2. For 2015 Murano Only: Refer to page 9, step 13 in the Service Procedure to confirm if ABD CU reprogramming is needed. - Reprogram the ABD CU, if needed. - If the ABD CU is reprogramed, also perform Automatic Back Door Manual Configuration. 3. Perform Automatic Back Door Calibration (see page 22). 4. Erase all DTCs. 5. For 2015 Murano Only: If reprogramming was done, inform the customer of changes in automatic back door operation (see page 3, and also Owner?s Manual pages at the end of this bulletin. See this bulletin for further detail.

10192744

IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT).

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ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation steps in the Service Procedure. 4. Confirm 1st trip DTC P0603 is not stored. NOTE: P0603 is often the result of low battery voltage, discharged battery or battery terminal disconnections. Please see this bulletin for furtner details.

10190200

CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10185475

2015-2020 MURANO; ENGINE SUPPORT TOOLS FOR CVT REMOVAL - AWD SERVICE INFORMATION The Engine Support Tool and Engine...

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Support Bracket are now available to allow the CVT to be removed from the Applied Vehicles, without removing the engine (Figure 1). The service procedure for using these tools is located in the 2021 Murano ESM. Refer to the 2021 Murano ESM to remove the CVT using the Engine Support Tools. ESM section: TRANSMISSION & DRIVELINE - TRANSAXLE & TRANSMISSION - CVT: RE0F10J - UNIT REMOVAL AND INSTALLATION - TRANSMISSION ASSEMBLY - ALL WHEEL DRIVE.

10185436

ENGINE SUPPORT TOOLS FOR CVT REMOVAL - FWD This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10170017

Engine Control Module (ECM) Reprogram California Voluntary Emissions Service Campaign ***** Campaign Summary***** ...

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Nissan is conducting a Voluntary Emissions Service Campaign on approximately 104,221 specific Nissan vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or Smog Check test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P9328 Affected Model Year 2015 P9343 Affected Model Year 2016 P9345 Affected Model Year 2017 P9347 Affected Model Year 2018 P9349 Affected Model Year 2019 2. Dealers should remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.

10170011

VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...

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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9345, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10170010

VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...

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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9435, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10164647

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10162974

ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two-piece design front engine mount is currently being...

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used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built-in free play that is normal. Under normal driving conditions: - A thunk noise may be heard during the first few accelerations of the day, And - Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: - If it has free play or a ?single event? thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. - Allowable free play (vertical movement) is 5 mm. - If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. - If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied.

10162643

ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool and Engine Support Bracket are now available to...

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allow the CVT to be removed from the Applied Vehicles without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the Electronic Service Manual (ESM), which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE to use these new tools.

10160183

2016-2018 NISSAN; MIL ON WITH DTC P0171, P0174, P2097, AND/OR P2099 This bulletin applies to Altima vehicles equipped with VQ35 engine only.

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IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs stored: - P0171 (Fuel Injection System Function) - P0174 (Fuel Injection System Function) - P2097 (A/F SENSOR 1) - P2099 (A/F SENSOR 1) ACTION 1. Perform the appropriate diagnostic procedure outlined in the Electronic Service Manual (ESM). 2. Refer to Table A on page 2 and page 3 to confirm if Electronic Control Module (ECM) reprogramming is needed.

10158431

NISSAN; MIL ON WITH DTC P219A AND/OR P219B STORED This bulletin applies to Titan XD vehicles equipped with a VK56D gas engine only.

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SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.

10153007

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...

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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10152998

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...

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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10152514

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.

10144513

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.

10144508

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.

10138223

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine.

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This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.

10134845

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles.

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No other changes were made. Please discard previous versions of this bulletin.

10133203

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...

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vehicles equipped with a V6 engine. This bulletin has been amended to add Quest to Applied Vehicles and information related to Quest on pages 25, 100, 102, 103 and 105. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.

10133202

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...

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vehicles equipped with a V6 engine. This bulletin has been amended to change the Claims Information on page 103. Please discard previous versions of this bulletin.

10123354

PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...

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equipped with a V6 engine only. This bulletin has been amended to change the parts table information on page 101. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.

10123353

PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...

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equipped with a V6 engine only. This bulletin has changed. You must read the entire bulletin to properly perform this repair. Please discard previous versions of this bulletin.

10119282

NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL):...

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ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS

10119266

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles...

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and make changes to the body of the bulletin. Please discard previous versions.

10119252

DTC P0036 DIAGNOSTIC INFORMATION This bulletin applies only to Altima and Pathfinder vehicles with a 6-cylinder engine.

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SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic procedures in the ESM for Bank 2 A/F Sensor Heater open or shorted.

10119249

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.

10119236

NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...

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Coupe, Altima Sedan, Pathfinder and Murano vehicles with a 6-cylinder engine and Titan/Titan XD vehicles with a V8 gasoline engine. This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

10119221

THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder...

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vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.

10109254

NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies to vehicles equipped with 6-cylinder engines.

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For Titan and Titan XD, this bulletin applies only vehicles equipped with gasoline engines. This bulletin has been amended in the PARTS INFORMATION and CLAIMS INFORMATION sections. Discard previous versions of this bulletin.

10109159

NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...

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Coupe, Altima, Pathfinder and Murano vehicles equipped with V6 engine OR Titan/Titan XD equipped with VK56 engine IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve, And The valve timing control solenoid valve operates correctly and is not externally damaged. ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.

10091528

"ENHANCED DIAGNOSTIC LOGIC FOR CVT PATHFINDER AND ALTIMA WITH V6 ENGINE ONLY IF YOU CONFIRM THE CUSTOMER REPORTS...

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A TRANSMISSION JUDDER (SHAKE, SHUDDER, SINGLE OR MULTIPLE BUMPS OR VIBRATION). NOTE: A NEW DIAGNOSTIC LOGIC HAS BEEN ESTABLISHED TO ENHANCE THE DIAGNOSTIC PROCESS BY STORING DIAGNOSTIC TROUBLE CODES (DTCS) ON APPLIED VEHICLES. THE NEW DTCS ARE: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. REFER TO PAGE 4, STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM THIS BULLETIN APPLIES TO THE VEHICLE YOU ARE WORKING ON. 2. IF THIS BULLETIN APPLIES, REPROGRAM THE TCM (TRANSMISSION CONTROL MODULE)."

10091413

"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED.

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CHANGES HAVE BEEN MADE TO ITEMS 1, 4, AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON, UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."

10091322

"VOLUNTARY EMISSIONS RECALL CAMPAIGN ECM REPROGRAMMING INTRODUCTION NISSAN IS CONDUCTING A VOLUNTARY EMISSION RECALL...

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CAMPAIGN ON CERTAIN MODEL YEAR 2015-2016 ALTIMA, 2015-2016 JUKE, 2016 MAXIMA, 2015-2016 MURANO, 2015-2016 QUEST, AND 2015-2016 PATHFINDER VEHICLES. NISSAN HAS DISCOVERED THAT THESE VEHICLES ARE EQUIPPED WITH AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION THAT, IF NOT REPAIRED, MAY NOT DETECT A REAR OXYGEN (O2) SENSOR SHORT-TO-GROUND OR SHORT-TO-BATTERY CONDITION. THE ECM (ENGINE CONTROL MODULE) WILL BE REPROGRAMMED. THIS SERVICE WILL BE PERFORMED AT NO CHARGE FOR PARTS OR LABOR. IDENTIFICATION NUMBER NISSAN HAS ASSIGNED IDENTIFICATION NUMBER R1620 TO THIS CAMPAIGN. THIS NUMBER MUST APPEAR ON ALL COMMUNICATIONS AND DOCUMENTATION OF ANY NATURE DEALING WITH THIS CAMPAIGN. DEALER RESPONSIBILITY IT IS THE DEALERS RESPONSIBILITY TO CHECK SERVICE COMM FOR THE CAMPAIGN STATUS ON EACH VEHICLE FALLING WITHIN THE RANGE OF THIS VOLUNTARY EMISSIONS RECALL WHICH FOR ANY REASON ENTERS THE SERVICE DEPARTMENT. THIS INCLUDES VEHICLES PURCHASED FROM PRIVATE PARTIES OR PRESENTED BY TRANSIENT (TOURIST) OWNERS AND VEHICLES IN A DEALERS INVENTORY."

Transmission

40 bulletins
11001192

CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10248651

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10237565

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10237563

CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

10211993

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10206372

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10200015

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194181

Pathfinder, Quest, Murano, Maxima, Altima V6, CVT Judder and DTC P17F0 or P17F1 Stored

10194179

Nissan; Procedure to clean CVT Transmission fluid coolers

10194173

CVT/TDCM Calibration Data "Write" Procedure

10192816

IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND...

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One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. - Review the Repair Flow Chart in this bulletin. NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool?s attachments make CVTinspection possible. See this bulletin for further detail.

10188363

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10188358

NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.

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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.

10185451

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10180992

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer...

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reports a transmission judder (shake, shudder, single or multiple bumps or vibration), AND One of these DTCs is stored: P17F0 (CVT_JUDDER (T/M INSPECTION)) P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: If a transmission judder (as described above) is not reported, this bulletin does not apply. If either P17F0 or P17F1 are not stored, this bulletin does not apply. If any DTCs are stored other than P17F0 or P17F1, this bulletin does not apply. NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.

10173606

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10173605

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10173604

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10167365

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10167364

PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10167360

ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been superseded by NTB17-039.

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Please discard previous versions of this bulletin.

10167322

NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10165785

TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch of the APPLIED...

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VEHICLES listed above is now available as a separate service part. If the transmission range switch of an APPLIED VEHICLE is being replaced for any reason, it must be adjusted after its replacement. Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.

10161345

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10158429

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10158427

CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10158426

CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10152510

CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10152014

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a CVT (Continuously Variable Transmission).

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10144518

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each dealer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.

10144509

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10144504

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10120586

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended.

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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10117397

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

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This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10109243

PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...

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to remove 2013-2014 Pathfinder from applied vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

10109242

NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.

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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

10109240

CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano Hybrid or...

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Rogue Hybrid This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.

10109205

ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been amended to add model years to the Applied Vehicles and part numbers to Table A.

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No other changes have been made. Please discard all previous versions of this bulletin.

10109202

PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...

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to add applied vehicles and change the Parts Information. No other changes have been made. Please discard all previous versions of this bulletin.

Electrical

36 bulletins
11014471

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...

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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009068

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

11001202

DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10206313

DRIVERS POWER SEAT IS INOPERATIVE IF YOU CONFIRM The customer states that one or more of the driver (LH) seat...

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controls are (or were) inoperative, AND/OR The windows, sunroof, sunshade and power mirrors are (or were) inoperative. NOTE: A no start condition may also be present. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Inspect the power seat switch wiring harness for damage. 2. Repair any damage found. 3. Install the rubber grommet listed in PARTS INFORMATION.

10199150

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194201

Air Bag Diagnosis sensor unit coinfiguration

10194176

2-Sensor occupant classification System Diagnostics and Information

10192811

SERVICE INFORMATION Nissan is issuing this Technical Service Bulletin to clarify that a change has been made for the...

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logic that controls the Occupant Classification System (OCS) and 'passenger airbag indicator' (PABI), as described in the Owner?s Manual. This TSB applies only to vehicles using the 2-sensor OCS. Those changes are: * PABI light is ON with an empty front passenger seat. Please see this bulletin for further details.

10192771

SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced and the configuration of the old unit could not be...

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saved, use the Service Procedure in this bulletin to: - Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive) - Plug the thumb drive into your CONSULT PC. - Configure the new Air Bag Diagnosis Sensor Unit using the file that you loaded onto the thumb drive. See this bulletin for further detail.

10192724

SERVICE INFORMATION Combination Meter Self-Learning After Replacement 2015 Murano Combination Meters have a...

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learning function when first installed. IMPORTANT: Immediately after initial installation and ignition ON, the combination meter adapts to the way the vehicle is equipped. Performing self-learning can be done only once. Once done, it cannot be changed. CAUTION: Never install a combination meter from an ADAS equipped 2015 Murano into a non-ADAS equipped 2015 Murano, or vice versa, for testing purposes or any other reason. If this incident occurs, the combination meter will need to be replaced. See this bulletin for further detail.

10192720

SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be...

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accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG. See this bulletin for further details.

10192717

SERVICE INFORMATION Whenever all Intelligent Keys of an APPLIED VEHICLE are lost AND the BCM is in Transit Mode, the...

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BCM does not need to be replaced when replacing the lost Intelligent Keys. When all of the following conditions of an APPLIED VEHICLE are verified: - The BCM is in Transit Mode. - The BCM will not respond to CONSULT-III plus (C-III plus). It does not show up on System Call. - All Intelligent Keys are lost. DO NOT replace the BCM or ECM when replacing the lost Intelligent Keys. The procedure in this bulletin will get the existing BCM out of Transit Mode. See this bulletin for further detail.

10192714

SERVICE INFORMATION When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered.

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If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.

10192580

SERVICE INFORMATION When replacing both of the vehicle?s I-Keys, due to being lost prior to vehicle delivery, new...

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I-Keys can now be registered without the BCM (or ECM) being replaced. Do not replace the BCM (or ECM) before replacing I-Keys for the Applied Vehicles. Please see this bulletin for further details.

10192354

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.

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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

10191969

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10191938

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended.

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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

10180989

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling...

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from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.

10165784

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

10162976

MIL ON WITH DTC P0087, P0101, P0448, OR P2008 IF YOU CONFIRM An applied vehicle has a stored DTC shown in Table A on...

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the next page, AND The ECM part number is shown in Table B, starting on page 3. ACTION First, perform the appropriate diagnostic procedure for the stored code to repair the vehicle according to the Electronic Service Manual (ESM), AND Reprogram the ECM after performing the diagnosis and repair.

10161344

2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard previous versions of this bulletin.

10153029

2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger...

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side climate controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

10153008

2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10149812

NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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See Amendment History on the last page. Please discard previous versions of this bulletin.

10141430

2015 - 2016 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON IF YOU CONFIRM The back door...

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warning chime is operating at all times with the ignition in the ON position. ACTION Replace the back door warning chime with the new one in the kit listed in the PARTS INFORMATION section of this bulletin.

10141429

MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM IF YOU CONFIRM The front passenger carpet of an applied...

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vehicle has pulled out from under the dash side finisher (see example in Figure 1). ACTION Reposition and secure the front passenger carpet. - Apply ?hook & loop? fasteners to the back side of the carpet and foot well area.

10091586

"SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 THIS BULLETIN HAS BEEN AMENDED.

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THE APPLIED VEHICLES SECTION HAS BEEN REVISED, A PHOTO HAS BEEN ADDED TO PAGE 4, AND ICC/DISTANCE SENSOR LOCATION INFORMATION FOR MAXIMA AND ROGUE HAS BEEN ADJUSTED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."

10091513

"2016 MURANO, ROGUE AND PATHFINDER; AROUND VIEW MONITOR MIRROR CAMERA INOPERATIVE IF YOU CONFIRM - EITHER THE LEFT...

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OR RIGHT AROUND VIEW MONITOR DOOR MIRROR CAMERA IS INOPERATIVE. NOTE: THE FOLLOWING DTCS MAY ALSO BE PRESENT: - U111B (SIDE CAMERA LH IMAGE SIGNAL CIRCUIT) DTC IS STORED. AND/OR - U111D (SIDE CAMERA RH IMAGE SIGNAL CIRCUIT) DTC IS STORED. ACTION CHECK THE SIDE CAMERA HARNESS CONNECTION BETWEEN THE SIDE CAMERA AND THE MIRROR HARNESS LOCATED INSIDE THE INOPERATIVE DOOR MIRROR. - IF THE HARNESS CONNECTOR IS NOT LATCHED (CAN BE DISCONNECTED BY A GENTLE TUG), SEAT THE CONNECTOR, CLEAR THE DTC AND RETEST. - IF THE HARNESS CONNECTOR IS LATCHED (CANNOT BE DISCONNECTED BY A GENTLE TUG) REFER TO THE ELECTRONIC SERVICE MANUAL (ESM) FOR FURTHER DIAGNOSTIC INFORMATION. NOTE: IF A SIDE CAMERA REQUIRES REPLACEMENT, DO NOT REPLACE THE ENTIRE MIRROR, REPLACE ONLY THE SIDE CAMERA."

10091417

"NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED.

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CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II I-KEY BATTERY TEST. IMPORTANT: CONFIRM THAT THE SIGNAL TECH-II HAS THE MOST RECENT UPDATE. UPDATE CAN BE PERFORMED THROUGH ASIST / SPECIALTY TOOLS / SIGNAL TECH-II."

10091409

"INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY NTB15-077.

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NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."

10091072

"REAR O2 SENSOR VOLUNTARY EMISSIONS RECALL CAMPAIGN ***** CAMPAIGN SUMMARY ***** NISSAN IS CONDUCTING A VOLUNTARY...

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EMISSIONS RECALL CAMPAIGN TO UPDATE THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MODEL YEAR 2016 NISSAN MAXIMA (A36), AND MODEL YEAR 2015-16 ALTIMA (L33), JUKE (F15), PATHFINDER (R52), MURANO (Z52) AND QUEST (E52) VEHICLES. UNDER CERTAIN CONDITIONS, THE REAR OXYGEN (O2) SENSOR SIGNAL COULD FAIL, RESULTING IN THE REAR OXYGEN (O2) SENSOR OBD MONITOR BEING DISABLED WITHOUT THE CUSTOMER BEING ALERTED. NISSAN PLANS TO BEGIN NOTIFYING OWNERS OF AFFECTED VEHICLES IN AUGUST, ASKING THEM TO BRING THEIR VEHICLES TO AN AUTHORIZED NISSAN DEALERSHIP. ***** WHAT DEALERS SHOULD DO**** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY EMISSION RECALL CAMPAIGN USING SERVICE COMM I.D. R1620. NOTE: NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). - REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION 2. THE SUBJECT VEHICLES ARE NOT ON SALES HOLD, BUT FOR CUSTOMER CONVENIENCE, DEALERS ARE ENCOURAGED TO PERFORM THIS CAMPAIGN ON ANY AFFECTED VEHICLES IN THEIR INVENTORY PRIOR TO SALE, LEASE, OR TRADE. 3. DEALERS SHOULD USE NTB16-073 TO CORRECT ANY VEHICLES SUBJECT TO THIS CAMPAIGN. 4. ONCE REPAIRED, DEALER SHOULD SUBMIT A WARRANTY CLAIM AND RELEASE THE VEHICLE."

10075221

OCCUPANT CLASSIFICATION SYSTEM LIGHT OPERATION LOGIC CHANGE SERVICE INFORMATION Nissan is issuing this Technical...

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Service Bulletin to clarify that a change has been made for the logic that controls the Occupant Classification System (OCS) and passenger airbag indicator (PABI), as described in the Owners Manual. This TSB applies only to vehicles using the 2-sensor OCS. Those changes are: PABI light is ON with an empty front passenger seat.

10075202

AIR BAG DIAGNOSIS SENSOR UNIT CONFIGURATION SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced...

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and the configuration of the old unit could not be saved, use the Service Procedure in this bulletin to: Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive). Plug the thumb drive into your CONSULT PC. Configure the new Air Bag Diagnosis Sensor Unit using the file that you loaded onto the thumb drive.

Body & Paint

31 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001191

WINDSHIELD CRACKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10248654

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10248650

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232656

WINDSHIELD CRACKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10218696

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10218694

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10211992

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208951

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10204172

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front...

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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.

10197104

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194188

2015-2016 Murano; Automatic back door does not operate and related DTCs

10194183

2015-2016 Murano; Side Door will not open or side door will not latch

10192760

IF YOU CONFIRM: The following incident, or the customer reports this incident: The vehicle has been parked (not...

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running) in below freezing temperatures for an extended period (such as overnight). Then The Intelligent Key, key fob, or mechanical key is used to perform door unlock. Then When attempting to open the door, the door will not open (using either outside or inside handle, or both), or the door will open, but will not latch when closed. Then The door lock and latch functions normallywhen the vehicle has warmed up (vehicle left in the sun, moved indoors, or driven for several minutes). NOTE: The above incident, if it should occur, could be confirmed or reported for one or more of the four side doors. ACTION: Refer to the REPAIR FLOW CHART on page 2. See this bulletin for further detail.

10192750

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps.

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The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.

10192727

SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...

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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.

10192574

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.

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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

10186831

POWER BACK DOOR CALIBRATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10173602

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10172239

2015-2020 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10161409

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera.

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SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: - When contamination or foreign material adhere to the lane camera viewing window on the windshield - When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield - When the lane camera viewing window on the windshield is temporarily fogged up NOTE: - If DTCs are present in any of the following related systems: - Laser/Radar, - ICC/ADAS, or - Lane Camera, Refer to the related Electronic Service Manual (ESM) for diagnosis. - Refer to the following pages for further information.

10160179

2015-2019 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10153002

2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended.

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See AMENDMENT HISTORY on page 27. Please discard previous versions of this bulletin.

10134849

2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended.

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The Applied Vehicles section and Table A on page 10 have been revised, and additional steps were applied to pages 14 and 15. No other changes have been made. Please discard previous versions of this bulletin.

10120552

POWER MOONROOF INITIALIZATION SERVICE INFORMATION This bulletin has been amended.

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The APPPLIED VEHICES section and step 3 on page 3 have been revised. No other changes have been made. Please discard all previous versions.

10119173

POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended.

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No other changes have been made Please discard previous versions of this bulletin.

10109156

PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin...

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applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for transfer assembly removal, reseal, and installation information. - Refer to page 2 and 3 for additional information. CAUTION: Be careful not to damage the transfer assembly right side drive shaft seal when reinstalling the drive shaft.

10109149

POWER BACK DOOR CALIBRATION This bulletin has been amended.

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Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.

10091342

"KEY CODE DEALER INVENTORY INSPECTION *****DEALER ANNOUNCEMENT***** NISSAN IS CONDUCTING A DEALER INVENTORY...

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INSPECTION TO COLLECT THE CORRECT KEY CODE ON 16,185 SPECIFIC 2016 MURANO (Z52) VEHICLES IDENTIFIED IN SERVICE COMM TO ENSURE THAT DEALERS ARE ABLE TO PROVIDE A NEW SET OF KEYS FOR THE DOOR OR GLOVE BOX IN THE EVENT THAT REPLACEMENTS ARE NEEDED. THESE VEHICLES ARE EITHER CURRENTLY IN DEALER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE DEALER. *****WHAT DEALERS SHOULD DO***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. VERIFY IF VEHICLES CURRENTLY IN DEALER INVENTORY ARE AFFECTED BY THIS INVENTORY INSPECTION USING SERVICE COMM I.D. PC472. -AS A REMINDER NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN) OR SERVICE COMM. - REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION 2. DEALERS SHOULD NOT SELL, LEASE, TRADE, RENT OR LOAN ANY VEHICLES IN DEALER INVENTORY AFFECTED BY THIS DEALER INVENTORY INSPECTION UNTIL THIS INFORMATION HAS BEEN COLLECTED. 3. DEALERS WILL USE THE ATTACHED PROCEDURE TO RETRIEVE THE KEY CODE AND ENTER IT INTO ASIST. ASIST WILL COLLECT THE NECESSARY INFORMATION. ONCE THE INFORMATION HAS BEEN SUBMITTED, THE DEALER MAY RELEASE THE VEHICLE FOR SALE. -INTERNET CONNECTION IS REQUIRED TO ENTER DATA INTO ASIST 4. THE SERVICE DEPARTMENT SHOULD SUBMIT THE APPLICABLE WARRANTY CLAIM FOR THE INSPECTION PERFORMED SO IT CAN BE CLOSED ON SERVICE COMM AND RELEASE THE VEHICLE. ***** DEALER RESPONSIBILITY ***** IT IS THE DEALERS RESPONSIBILITY TO CHECK SERVICE COMM USING THE APPROPRIATE CAMPAIGN I.D FOR THE INSPECTION STATUS ON EACH AFFECTED VEHICLE CURRENTLY IN INVENTORY. NISSAN REQUESTS DEALERS TO PERFORM THIS REPAIR ON VEHICLES IN INVENTORY PRIOR TO BEING RETAILED TO ENSURE CUSTOMER SATISFACTION."

Other

26 bulletins
11004969

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10234066

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10234044

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10233904

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10227254

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.

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10222714

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10218741

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10213158

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10211988

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199152

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199148

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192017

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192014

2016 NISSAN; REGISTRATION OF NEW I-KEYS WHEN ORIGINALS ARE MISSING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10191970

NISSAN; REPLACING LOST INTELLIGENT KEYS FOR APPLICABLE 2016 MODEL YEAR VEHICLES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10190213

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10190166

AV CONTROL UNIT REPLACEMENT This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10186834

NISSAN; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active.

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Please discard previous versions of NTB16-008.

10171228

MIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10165775

MIL ON WITH DTC P0087, P0101, P0448, OR P2008 This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10155159

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10075089

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075084

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Infotainment

23 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10249914

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10231857

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192019

2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU ...

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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10190176

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.

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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

10190175

NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10190167

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10153000

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSINGOR WRONG CARD INSTALLED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10141435

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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The tables on pages 6 - 9 have been revised. No other changes have been made. Please discard previous versions of this bulletin.

10138222

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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The tables on page 5 and 6 have been revised. No other changes have been made. Please discard previous versions of this bulletin.

10134846

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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The Applied Vehicles section has been revised, and changes have been made to the table beginning on page 5. No other changes have been made. Please discard previous versions of this bulletin.

10120594

NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED IF YOU...

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CONFIRM A customer reports any of the following issues: For Maxima - - The Map screen freezes or goes blank while driving on a road that has more than eight lanes traveling in the same direction with a navigation route set. For Murano - - Bluetooth phone call volume fluctuates. - Button illumination is too dim. - iPhone not recognized when connected to USB port. AND - Step 6 on page 4 confirms this bulletin is applicable. See Software Version Check and Software Update Confirmation beginning on page 3 to confirm software version. ACTION Update the Navigation system software using the SD card shown on page 2 and the Service Procedure beginning on page 3.

10119223

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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Changes have been made throughout. Please discard previous versions of this bulletin.

10119222

AV CONTROL UNIT REPLACEMENT This bulletin applies only to vehicles equipped with Navigation.

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This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.

10119175

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

10117398

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.

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Changes have been made to the parts table on page 5 under 17.5MY Murano. No other changes were made. Please discard previous versions of this bulletin.

10109135

CAMPAIGN BULLETIN - SD Card ***** Detailed Information ***** Nissan is conducting a dealer inventory service action...

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to replace the SD card on approximately 2,103 specific MY2016 Murano (Z52) vehicles. The affected vehicles may be equipped with an incorrect SD card, which can prevent customers using an iPhone from connecting to Apple CarPlay. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in dealer inventory are affected by this inventory service action using Service Comm I.D. PC481. 2. Use the attached procedure, replace the SD card with the correct one (25920-9UA0C). - Nissan has developed an automatic parts shipment plan to ensure an adequate supply of parts is available to all Nissan dealers. Parts will begin arriving at dealers on October 6th. Orlando PDC shipments may be behind due to a supplier shipment delay. - Additional parts will be available for order via DCS after October 10th, 2016. Note: Dealers should continue to check new arriving inventory for applicability. 3. Dealers are requested to repair any affected vehicle in dealer new or pre-owned inventory to ensure customer satisfaction.

Lighting

9 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10207869

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10188323

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10184016

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10143487

HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...

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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.

10143276

HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...

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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.

10143135

HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...

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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.

10138264

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.

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No other changes have been made. Please discard previous versions of this bulletin.

Brakes

7 bulletins
11014472

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1)...

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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

11001208

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10234002

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10172252

2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from...

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under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near the affected area of the vehicle. - See page 2 for Driver Side Front. - See page 6 for Passenger Side Front. - See page 9 for Passenger Side Rear.

Fuel System

6 bulletins
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194184

Fuel Filler Cap tether clip service information

10192787

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no...

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longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.

10152515

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.

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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.

10109214

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...

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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.

10091503

"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED.

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THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."

Pre-Delivery & Maintenance

5 bulletins
10206321

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in...

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

10192801

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.

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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.

10192707

SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years.

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See this bulletin for further detail.

10192015

SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10116284

2016-2017 MURANO; VIBRATION/BOOMING NOISE AT OR ABOVE 60 MPH This bulletin applies only to vehicles equipped with AWD.

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IF YOU CONFIRM The vehicle has a vibration that is accompanied by a booming noise. - Occurs at or above speeds of 60 mph. - Vibration/booming increases with speed. and Booming noise is heard while vibration is being reprodued on a lift by someone sitting inside the vehicle. and Date code on the rear propeller shaft is between July 27, 2016 and January 30, 2017. - See page 2 for Date Code Identification. ACTION Replace the rear propeller shaft. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for the procedure to replace the rear propeller shaft.

Tires & Wheels

5 bulletins
10192840

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.

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Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.

10145551

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018-2019 Kicks.

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Please discard previous versions of this bulletin.

10134841

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.

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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

10125187

REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018 Versa Sedan and 2018 Versa Note.

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No other changes have been made. Please discard previous versions of this bulletin.

10118691

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.

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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Steering

4 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10119246

2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU ...

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IF YOU CONFIRM Or if the customer states their phone, approved for an APPLIED VEHICLE, will not connect with the vehicle. NOTE: - When the incident occurs, the ?Bluetooth? and ?Phone? buttons in the settings menu of the multi AV display are grayed out (not highlighted) and do not respond when pressed. - When pressing the ?Phone? button in the toolbar or on steering wheel, the message ?Please wait..? displays. - The incident may be intermittent. ACTION Update the Navigation system software using the SD card shown on page 2 and the SERVICE PROCEDURE beginning on page 3.

10109114

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior...

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trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

Air Bags & Safety

4 bulletins
10194220

Occupant Clfassification System Light Operation Logic Change

10123158

2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.

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The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10119233

2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.

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Pages 18 and 21 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

10109157

2013 - 2016 ALTIMA AND 2015 - 2016 MURANO OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The...

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information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on. DETERMINE IF OCS RETROFIT APPLIES 1. Check Service COMM to confirm if OCS reprogramming campaign has been completed (R1609 / NTB16-052). Completed: - Write on the repair order the date it was completed and by which dealer. - Go to step 2. Not Completed: - Complete campaign R1609 / NTB16-052. - No further action needed. OCS retrofit does NOT apply.

Suspension

2 bulletins
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10120556

REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment...

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specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin.

HVAC & Climate

2 bulletins
10192805

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location.

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ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.

10168901

2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.