2015 Nissan Murano TSBs
279 Technical Service Bulletins across 15 categories
Categories
Engine
46 bulletinsCAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in...
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continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in a class action, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable), Automatic Transmission Control Unit (ATCU) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealers DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History. 4. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for a test drive, diagnosis, and repair. If an owner requests assistance, be sure to consult goodwill guidelines available in the Assurance Products Resources Manual (APRM) section 2.2 and obtain the necessary approvals before proceeding.
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures.
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These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. See this bulletin for further detail.
IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler.
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This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT. SERVICE INFORMATION When a CVT, control valve or torque converter replacement is necessary for one of the applied vehicles, the CVT transmission fluid coolers (radiator based fluid cooler and external auxiliary cooler if present) must be flushed. Please see this bulletin for further details.
IF YOU CONFIRM The automatic back door does not operate and/or one or a combination of the following DTCs are found...
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stored in the Automatic Back Door Control Module (ABD CU): - B2426-29 (SPINDLE SENSOR LH) - B2427-29 (SPINDLE SENSOR RH) - B2416-1E (TOUCH SEN R OPEN) - B2417-1E (TOUCH SEN L OPEN) - B242A-13 (CLSR CONDITION) ACTION 1. Check the battery voltage (engine not running). - Make sure battery voltage is between 12 and 15.5 volts. - Charge or replace the battery as needed. 2. For 2015 Murano Only: Refer to page 9, step 13 in the Service Procedure to confirm if ABD CU reprogramming is needed. - Reprogram the ABD CU, if needed. - If the ABD CU is reprogramed, also perform Automatic Back Door Manual Configuration. 3. Perform Automatic Back Door Calibration (see page 22). 4. Erase all DTCs. 5. For 2015 Murano Only: If reprogramming was done, inform the customer of changes in automatic back door operation (see page 3, and also Owner?s Manual pages at the end of this bulletin. See this bulletin for further detail.
IF YOU CONFIRM A customer concern of while turning the steering wheel or when driving at low speed (straight or...
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turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install an Insulator onto the end of the power steering pump motor housing with the Service Procedure starting on the next page. Please see this bulletin for further details.
IF YOU CONFIRM: Any one or a combination of the following after opening and/or closing a door (as it applies): * ...
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The auto headlights do not time out after the ignition is set to the OFF position. * The interior lights do not come ON. * Rogue only: The radio will not turn OFF after ignition is turned OFF. * The Vehicle Information Display in the combination meter showing "door ajar" when the doors are closed. * The Remote Engine Start feature is inoperative. ACTION: 1. Remove, and then reinstall, the screw of all four (4) door switches. 2. Confirm whichever issue has been occurring is resolved. NOTE: If the issue(s) is still not resolved, refer to ASIST and the appropriate Electronic Service Manual (ESM) for further diagnosis. Please see this bulletin for further details.
IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT).
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ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation steps in the Service Procedure. 4. Confirm 1st trip DTC P0603 is not stored. NOTE: P0603 is often the result of low battery voltage, discharged battery or battery terminal disconnections. Please see this bulletin for furtner details.
SERVICE INFORMATION For the Applied Vehicles, two (2) types of Power Moonroof "open operation" were made available.
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Type A - Opens all the way when the moonroof "open" switch is pressed once. Type B - Opens and stops slightly before the fully open position when the moonroof "open" switch is pressed once. NOTE - Refer to the Owner?s Manual for complete moonroof operation instructions. - The open operation (Type A or Type B) is controlled by the moonroof motor assembly. - As of September 1, 2015, ALL replacement moonroof motor assemblies have the Type B open operation. If a vehicle with Type A open operation has the moonroof motor assembly replaced for any reason, a moonroof motor assembly with Type B open operation will be supplied and will operate differently (as described above). See this bulletin for further detail.
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically...
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calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2015-2020 MURANO; ENGINE SUPPORT TOOLS FOR CVT REMOVAL - AWD SERVICE INFORMATION The Engine Support Tool and Engine...
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Support Bracket are now available to allow the CVT to be removed from the Applied Vehicles, without removing the engine (Figure 1). The service procedure for using these tools is located in the 2021 Murano ESM. Refer to the 2021 Murano ESM to remove the CVT using the Engine Support Tools. ESM section: TRANSMISSION & DRIVELINE - TRANSAXLE & TRANSMISSION - CVT: RE0F10J - UNIT REMOVAL AND INSTALLATION - TRANSMISSION ASSEMBLY - ALL WHEEL DRIVE.
ENGINE SUPPORT TOOLS FOR CVT REMOVAL - FWD This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Engine Control Module (ECM) Reprogram California Voluntary Emissions Service Campaign ***** Campaign Summary***** ...
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Nissan is conducting a Voluntary Emissions Service Campaign on approximately 104,221 specific Nissan vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or Smog Check test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. P9328 Affected Model Year 2015 P9343 Affected Model Year 2016 P9345 Affected Model Year 2017 P9347 Affected Model Year 2018 P9349 Affected Model Year 2019 2. Dealers should remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...
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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9345, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is...
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conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers P9328, P9343, P9435, P9347, and P9349 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
REMOTE ENGINE START NOT WORKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two-piece design front engine mount is currently being...
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used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built-in free play that is normal. Under normal driving conditions: - A thunk noise may be heard during the first few accelerations of the day, And - Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: - If it has free play or a ?single event? thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. - Allowable free play (vertical movement) is 5 mm. - If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. - If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied.
ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool and Engine Support Bracket are now available to...
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allow the CVT to be removed from the Applied Vehicles without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the Electronic Service Manual (ESM), which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE to use these new tools.
NISSAN; MIL ON WITH DTC P219A AND/OR P219B STORED This bulletin applies to Titan XD vehicles equipped with a VK56D gas engine only.
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SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...
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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...
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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.
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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine.
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This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin.
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles.
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No other changes were made. Please discard previous versions of this bulletin.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to add Quest to Applied Vehicles and information related to Quest on pages 25, 100, 102, 103 and 105. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to...
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vehicles equipped with a V6 engine. This bulletin has been amended to change the Claims Information on page 103. Please discard previous versions of this bulletin.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has been amended to change the parts table information on page 101. Please discard previous versions of this bulletin. IMPORTANT: You must read the entire bulletin to properly perform this repair.
PATHFINDER, ALTIMA, MAXIMA, MURANO; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies to Altima vehicles...
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equipped with a V6 engine only. This bulletin has changed. You must read the entire bulletin to properly perform this repair. Please discard previous versions of this bulletin.
NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL):...
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ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles...
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and make changes to the body of the bulletin. Please discard previous versions.
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.
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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima Sedan, Pathfinder and Murano vehicles with a 6-cylinder engine and Titan/Titan XD vehicles with a V8 gasoline engine. This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder...
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vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies to vehicles equipped with 6-cylinder engines.
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For Titan and Titan XD, this bulletin applies only vehicles equipped with gasoline engines. This bulletin has been amended in the PARTS INFORMATION and CLAIMS INFORMATION sections. Discard previous versions of this bulletin.
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima...
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Coupe, Altima, Pathfinder and Murano vehicles equipped with V6 engine OR Titan/Titan XD equipped with VK56 engine IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve, And The valve timing control solenoid valve operates correctly and is not externally damaged. ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
"ENHANCED DIAGNOSTIC LOGIC FOR CVT PATHFINDER AND ALTIMA WITH V6 ENGINE ONLY IF YOU CONFIRM THE CUSTOMER REPORTS...
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A TRANSMISSION JUDDER (SHAKE, SHUDDER, SINGLE OR MULTIPLE BUMPS OR VIBRATION). NOTE: A NEW DIAGNOSTIC LOGIC HAS BEEN ESTABLISHED TO ENHANCE THE DIAGNOSTIC PROCESS BY STORING DIAGNOSTIC TROUBLE CODES (DTCS) ON APPLIED VEHICLES. THE NEW DTCS ARE: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. REFER TO PAGE 4, STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM THIS BULLETIN APPLIES TO THE VEHICLE YOU ARE WORKING ON. 2. IF THIS BULLETIN APPLIES, REPROGRAM THE TCM (TRANSMISSION CONTROL MODULE)."
"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED.
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CHANGES HAVE BEEN MADE TO ITEMS 1, 4, AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON, UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
"VOLUNTARY EMISSIONS RECALL CAMPAIGN ECM REPROGRAMMING INTRODUCTION NISSAN IS CONDUCTING A VOLUNTARY EMISSION RECALL...
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CAMPAIGN ON CERTAIN MODEL YEAR 2015-2016 ALTIMA, 2015-2016 JUKE, 2016 MAXIMA, 2015-2016 MURANO, 2015-2016 QUEST, AND 2015-2016 PATHFINDER VEHICLES. NISSAN HAS DISCOVERED THAT THESE VEHICLES ARE EQUIPPED WITH AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION THAT, IF NOT REPAIRED, MAY NOT DETECT A REAR OXYGEN (O2) SENSOR SHORT-TO-GROUND OR SHORT-TO-BATTERY CONDITION. THE ECM (ENGINE CONTROL MODULE) WILL BE REPROGRAMMED. THIS SERVICE WILL BE PERFORMED AT NO CHARGE FOR PARTS OR LABOR. IDENTIFICATION NUMBER NISSAN HAS ASSIGNED IDENTIFICATION NUMBER R1620 TO THIS CAMPAIGN. THIS NUMBER MUST APPEAR ON ALL COMMUNICATIONS AND DOCUMENTATION OF ANY NATURE DEALING WITH THIS CAMPAIGN. DEALER RESPONSIBILITY IT IS THE DEALERS RESPONSIBILITY TO CHECK SERVICE COMM FOR THE CAMPAIGN STATUS ON EACH VEHICLE FALLING WITHIN THE RANGE OF THIS VOLUNTARY EMISSIONS RECALL WHICH FOR ANY REASON ENTERS THE SERVICE DEPARTMENT. THIS INCLUDES VEHICLES PURCHASED FROM PRIVATE PARTIES OR PRESENTED BY TRANSIENT (TOURIST) OWNERS AND VEHICLES IN A DEALERS INVENTORY."
Electrical
45 bulletinsINTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...
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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual
DTC B00A0-00 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...
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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...
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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
DRIVERS POWER SEAT IS INOPERATIVE IF YOU CONFIRM The customer states that one or more of the driver (LH) seat...
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controls are (or were) inoperative, AND/OR The windows, sunroof, sunshade and power mirrors are (or were) inoperative. NOTE: A no start condition may also be present. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Inspect the power seat switch wiring harness for damage. 2. Repair any damage found. 3. Install the rubber grommet listed in PARTS INFORMATION.
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Air Bag Diagnosis sensor unit coinfiguration
2-Sensor occupant classification System Diagnostics and Information
SERVICE INFORMATION If it appears, for any or all of the Intelligent Keys on an applied vehicle, that all "RKE"...
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lock/unlock/panic/trunk button functions of that specific Intelligent Key(s) does not work BUT The doors will lock and unlock when pressing either front door request switch while using the particular Intelligent Key(s) (see Figure 1 below), THEN That specific Intelligent Key may have become de-synchronized with the vehicle. NOTE: - Intelligent Key de-synchronization may occur if the Intelligent Key is not used for extended periods of time or if the Intelligent Key was not operating due to low battery condition and the battery has been replaced. - Do NOT replace the BCM, Intelligent Key, or any other parts if an Intelligent Key only needs to be re-synchronized. See this bulletin for further detail.
SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced and the configuration of the old unit could not be...
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saved, use the Service Procedure in this bulletin to: - Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive) - Plug the thumb drive into your CONSULT PC. - Configure the new Air Bag Diagnosis Sensor Unit using the file that you loaded onto the thumb drive. See this bulletin for further detail.
SERVICE INFORMATION Combination Meter Self-Learning After Replacement 2015 Murano Combination Meters have a...
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learning function when first installed. IMPORTANT: Immediately after initial installation and ignition ON, the combination meter adapts to the way the vehicle is equipped. Performing self-learning can be done only once. Once done, it cannot be changed. CAUTION: Never install a combination meter from an ADAS equipped 2015 Murano into a non-ADAS equipped 2015 Murano, or vice versa, for testing purposes or any other reason. If this incident occurs, the combination meter will need to be replaced. See this bulletin for further detail.
SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be...
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accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG. See this bulletin for further details.
SERVICE INFORMATION When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered.
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If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt.
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Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work.
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For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation.
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ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System...
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(LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage.
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- Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
IF YOU CONFIRM: Any of the following DTCs are stored in the ECM: - P0037, P0038, P0057, P0058, P0139, P0159, ...
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P0141, P0161, P0137, P0157, P0138, P0158 ACTION: Refer to the FLOW CHART in this bulletin. See this bulletin for further detail.
SERVICE INFORMATION If the Automatic Back Door (Auto Power Back Door) on the applied vehicle is left open for 12...
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hours or more, all electric features of the Automatic Back Door will be disabled and B2422 (Back Door State) will be set as a past DTC. This is a normal feature of the battery saver system; this will cause the Automatic Back Door to not respond to any of the open/close switches. To reset the Automatic Back Door, the door must be manually closed; this will restore electrical operation. Please see this bulletin for further details.
SERVICE INFORMATION After replacing a BCM in an Applied Vehicle the TPMS must be configured with the correct "DATA...
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PART NO." to complete the repair or a DTC C1769 (CONFIGURATION SETTING) may be set. Use C-III plus through Manual Configuration to do this. The configuration setting is based on the vehicle?s tire pressure (see Table A below for vehicle tire pressures). Please see this bulletin for further details.
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1.
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Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
Nissan is conducting a dealer inventory service action to inspect the air duct hose, and if necessary, secure the hose...
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to the air filter box on 87 specific 2015 Nissan Murano vehicles.
Nissan is conducting an inventory inspection on 105,290 specific MY2013-15 Nissan ALT, PTH, LEF, MUR, NV2, NVT, SEN, and...
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VER NOTE vehicles to inspect the software on the OCS ECU.
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.
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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended.
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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling...
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from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
2015 MURANO; DTC C1769 STORED AFTER BCM REPLACEMENT This bulletin is no longer applicable.
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DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...
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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.
MIL ON WITH DTC P0087, P0101, P0448, OR P2008 IF YOU CONFIRM An applied vehicle has a stored DTC shown in Table A on...
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the next page, AND The ECM part number is shown in Table B, starting on page 3. ACTION First, perform the appropriate diagnostic procedure for the stored code to repair the vehicle according to the Electronic Service Manual (ESM), AND Reprogram the ECM after performing the diagnosis and repair.
2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended.
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2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger...
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side climate controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.
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See Amendment History on the last page. Please discard previous versions of this bulletin.
2015 - 2016 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON IF YOU CONFIRM The back door...
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warning chime is operating at all times with the ignition in the ON position. ACTION Replace the back door warning chime with the new one in the kit listed in the PARTS INFORMATION section of this bulletin.
MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM IF YOU CONFIRM The front passenger carpet of an applied...
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vehicle has pulled out from under the dash side finisher (see example in Figure 1). ACTION Reposition and secure the front passenger carpet. - Apply ?hook & loop? fasteners to the back side of the carpet and foot well area.
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED IF YOU CONFIRM Intermittently, the theft...
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alarm triggers (horn sounds and lights flash) when one of the following occur: - Using the lock, unlock, or trunk open function on the Intelligent Key - Pushing a handle request switch (door or trunk) - Opening a door or the trunk with the vehicle unlocked and CONSULT-III plus (C-III plus) shows the last item to trigger the theft alarm is BATTERY. - Refer to Check Last Item to Trigger Theft Alarm on the next page. ACTION Replace the Body Control Module (BCM). - Refer to the Electronic Service Manual, section BCS-Body Control Systems, for replacement information. - Use the new BCM listed in the PARTS INFORMATION section.
"SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 THIS BULLETIN HAS BEEN AMENDED.
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THE APPLIED VEHICLES SECTION HAS BEEN REVISED, A PHOTO HAS BEEN ADDED TO PAGE 4, AND ICC/DISTANCE SENSOR LOCATION INFORMATION FOR MAXIMA AND ROGUE HAS BEEN ADJUSTED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
"NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED.
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CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II I-KEY BATTERY TEST. IMPORTANT: CONFIRM THAT THE SIGNAL TECH-II HAS THE MOST RECENT UPDATE. UPDATE CAN BE PERFORMED THROUGH ASIST / SPECIALTY TOOLS / SIGNAL TECH-II."
"INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY NTB15-077.
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NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
"REAR O2 SENSOR VOLUNTARY EMISSIONS RECALL CAMPAIGN ***** CAMPAIGN SUMMARY ***** NISSAN IS CONDUCTING A VOLUNTARY...
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EMISSIONS RECALL CAMPAIGN TO UPDATE THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MODEL YEAR 2016 NISSAN MAXIMA (A36), AND MODEL YEAR 2015-16 ALTIMA (L33), JUKE (F15), PATHFINDER (R52), MURANO (Z52) AND QUEST (E52) VEHICLES. UNDER CERTAIN CONDITIONS, THE REAR OXYGEN (O2) SENSOR SIGNAL COULD FAIL, RESULTING IN THE REAR OXYGEN (O2) SENSOR OBD MONITOR BEING DISABLED WITHOUT THE CUSTOMER BEING ALERTED. NISSAN PLANS TO BEGIN NOTIFYING OWNERS OF AFFECTED VEHICLES IN AUGUST, ASKING THEM TO BRING THEIR VEHICLES TO AN AUTHORIZED NISSAN DEALERSHIP. ***** WHAT DEALERS SHOULD DO**** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY EMISSION RECALL CAMPAIGN USING SERVICE COMM I.D. R1620. NOTE: NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). - REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION 2. THE SUBJECT VEHICLES ARE NOT ON SALES HOLD, BUT FOR CUSTOMER CONVENIENCE, DEALERS ARE ENCOURAGED TO PERFORM THIS CAMPAIGN ON ANY AFFECTED VEHICLES IN THEIR INVENTORY PRIOR TO SALE, LEASE, OR TRADE. 3. DEALERS SHOULD USE NTB16-073 TO CORRECT ANY VEHICLES SUBJECT TO THIS CAMPAIGN. 4. ONCE REPAIRED, DEALER SHOULD SUBMIT A WARRANTY CLAIM AND RELEASE THE VEHICLE."
2015 MURANO; BUZZ NOISE FROM SEAT WITH SEAT CLIMATE CONTROL HEATER TURNED ON IF YOU CONFIRM A buzz noise coming...
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from: The driver seat when the driver seat climate control heater is turned ON. and/or The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. A = Screws B = Harness Connectors Replace the control unit only for the seat that is making the buzz noise. Refer to the Electronic Service Manual (ESM), section SE-Seat, for replacement information.
AIR BAG DIAGNOSIS SENSOR UNIT CONFIGURATION SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced...
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and the configuration of the old unit could not be saved, use the Service Procedure in this bulletin to: Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive). Plug the thumb drive into your CONSULT PC. Configure the new Air Bag Diagnosis Sensor Unit using the file that you loaded onto the thumb drive.
Transmission
42 bulletinsCVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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Pathfinder, Quest, Murano, Maxima, Altima V6, CVT Judder and DTC P17F0 or P17F1 Stored
Enhanced Diagnostic Logic for CVT Judder
Nissan; Procedure to clean CVT Transmission fluid coolers
CVT/TDCM Calibration Data "Write" Procedure
IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND...
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One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. - Review the Repair Flow Chart in this bulletin. NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool?s attachments make CVTinspection possible. See this bulletin for further detail.
IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration).
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NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles. The new DTCs are: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. NOTE:The current TCM Part Numbers in this bulletin have been updated. The vehicle you are working on may require reprogramming per this bulletin again. 2. If this bulletin applies, reprogram the TCM (Transmission Control Module) See this bulletin for further detail.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.
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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED IF YOU CONFIRM The customer...
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reports a transmission judder (shake, shudder, single or multiple bumps or vibration), AND One of these DTCs is stored: P17F0 (CVT_JUDDER (T/M INSPECTION)) P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE: If a transmission judder (as described above) is not reported, this bulletin does not apply. If either P17F0 or P17F1 are not stored, this bulletin does not apply. If any DTCs are stored other than P17F0 or P17F1, this bulletin does not apply. NTB15-014, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTION Refer to the Repair Flow Chart on page 2 for CVT repair. CAUTION: Always handle the CVT and component assemblies carefully and with the appropriate lifting tools.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.
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ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been superseded by NTB17-039.
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NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch of the APPLIED...
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VEHICLES listed above is now available as a separate service part. If the transmission range switch of an APPLIED VEHICLE is being replaced for any reason, it must be adjusted after its replacement. Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended.
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a CVT (Continuously Variable Transmission).
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CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each dealer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).
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This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...
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to remove 2013-2014 Pathfinder from applied vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano Hybrid or...
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Rogue Hybrid This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been amended to add model years to the Applied Vehicles and part numbers to Table A.
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PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended...
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to add applied vehicles and change the Parts Information. No other changes have been made. Please discard all previous versions of this bulletin.
Body & Paint
38 bulletinsWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.
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REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
WINDSHIELD CRACKING This bulletin has been amended.
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TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.
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WINDSHIELD CRACKING This bulletin has been amended.
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TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.
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FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.
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TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front...
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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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2015-2016 Murano; Automatic back door does not operate and related DTCs
2015-2016 Murano; Side Door will not open or side door will not latch
IF YOU CONFIRM: The following incident, or the customer reports this incident: The vehicle has been parked (not...
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running) in below freezing temperatures for an extended period (such as overnight). Then The Intelligent Key, key fob, or mechanical key is used to perform door unlock. Then When attempting to open the door, the door will not open (using either outside or inside handle, or both), or the door will open, but will not latch when closed. Then The door lock and latch functions normallywhen the vehicle has warmed up (vehicle left in the sun, moved indoors, or driven for several minutes). NOTE: The above incident, if it should occur, could be confirmed or reported for one or more of the four side doors. ACTION: Refer to the REPAIR FLOW CHART on page 2. See this bulletin for further detail.
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps.
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The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...
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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
Nissan is conducting a dealer inventory service action to inspect and, if necessary, replace the hood latch on certain...
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MY 2015 Murano, MY2016 Maxima, and MY2015-16 Rogue and Pathfinder vehicles
SERVICE INFORMATION Power moonroof initialization procedures for the Applied Vehicles have been revised.
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The procedure described in this bulletin differs from the procedure in the Electronic Service Manual (ESM). At a later date and where possible, the applicable ESMs will be updated with the revised procedures. Follow the procedure in this bulletin should the power moonroof in an Applied Vehicle need to be initialized. See this bulletin for further details.
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned...
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off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
SERVICE INFORMATION The operation of the Automatic Back Door has changed.
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Please see this bulletin for further details.
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.
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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim.
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In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended.
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POWER BACK DOOR CALIBRATION This bulletin has been amended.
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FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.
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2015-2020 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended.
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AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera.
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SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: - When contamination or foreign material adhere to the lane camera viewing window on the windshield - When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield - When the lane camera viewing window on the windshield is temporarily fogged up NOTE: - If DTCs are present in any of the following related systems: - Laser/Radar, - ICC/ADAS, or - Lane Camera, Refer to the related Electronic Service Manual (ESM) for diagnosis. - Refer to the following pages for further information.
2015-2019 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended.
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See AMENDMENT HISTORY on page 27. Please discard previous versions of this bulletin.
2015-2018 MURANO; AUTOMATIC BACK DOOR DOES NOT OPERATE AND RELATED DTCS This bulletin has been amended.
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The Applied Vehicles section and Table A on page 10 have been revised, and additional steps were applied to pages 14 and 15. No other changes have been made. Please discard previous versions of this bulletin.
POWER MOONROOF INITIALIZATION SERVICE INFORMATION This bulletin has been amended.
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The APPPLIED VEHICES section and step 3 on page 3 have been revised. No other changes have been made. Please discard all previous versions.
POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended.
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No other changes have been made Please discard previous versions of this bulletin.
PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin...
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applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual (ESM), section DLN ? Driveline, for transfer assembly removal, reseal, and installation information. - Refer to page 2 and 3 for additional information. CAUTION: Be careful not to damage the transfer assembly right side drive shaft seal when reinstalling the drive shaft.
POWER BACK DOOR CALIBRATION This bulletin has been amended.
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Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
INTELLIGENT KEY BUTTONS INOPERATIVE SERVICE INFORMATION If it appears for ONLY ONE OF the Intelligent Keys that all...
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RKE lock/unlock/panic/trunk button functions of that specific Intelligent Key do not work BUT The doors will lock and unlock when pressing either front door request switch while using that particular Intelligent Key (see Figure 1 below) Figure 1 AND All the other Intelligent Keys for that vehicle function normally THEN That specific Intelligent Key may have become De-synchronized with the vehicle.
NISSAN 2015 MURANO (Z52): INFORMATION INVOLVING THE FRONT DOOR FAILS TO OPEN WHEN USING THE OUTSIDE HANDLE.
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*LJ
Infotainment
27 bulletinsSOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.
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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.
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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.
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SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...
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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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SERVICE INFORMATION Please share this bulletin with "sales staff" and staff associated with maintaining dealer stock vehicles.
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If an SD Map Card is removed from a Navigation/audio unit for any reason, the card MUST be returned to only the Navigation/audio unit that it came out of. SD Map Cards have data on them that is specific to the Navigation/audio unit that they are originally from, and may cause operational errors if installed into Navigation/audio units that they are not compatible with. - Keep track of any SD Map Cards that are removed from the vehicle by VIN, and return only to the same vehicle that it was removed from. - Do not remove the SD Map Card when returning the Navi/audio head unit for parts warranty. Head units must be returned with correct SD Map Cards or dealer will be charged back. See this bulletin for further detail.
SERVICE INFORMATION BOSE audio systems are found in 2015 Murano Platinum, SL, and SV models equipped with the Premium Package only.
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Center speaker grilles on 2015 Murano vehicles equipped with a BOSE audio system built after and starting with the VIN and date given in this bulletin do not have a BOSE emblem. Do not replace a center speaker grille* under warranty because it does not have a BOSE emblem. Replacement of this part for this reason on this model is not covered under warranty. * If the 2015 Murano Platinum, SL, or SV vehicle with Premium Package was built after and starting with the VIN and date given in this bulletin. See this bulletin for further detail.
SERVICE INFORMATION If the AV control unit needs to be replaced in an Applied Vehicle for any reason, follow the...
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Service Procedure in this bulletin to make sure all necessary configurations and registration are completed correctly. NOTE: - The Apps mode will not function if the AV control unit registration code is not registered. - Do not remove the SD Map Card when returning the Navi/audio head unit for parts warranty. Head units must be returned with correct SD Map Cards or the dealer will be charged back. See this bulletin for further detail.
SERVICE INFORMATION If the Audio Unit needs to be replaced in an Applied Vehicle for any reason: - Replace the...
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Audio Unit as instructed in the Electronic Service Manual (ESM). - Register the replacement Audio Unit serial number with Nissan Owner Services. NOTE: The Apps mode will not function if the Audio Unit serial number is not registered. See this bulletin for further detail.
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.
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NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED This bulletin has been amended.
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2015 MURANO; WITH NON-NAVIGATION SYSTEM AUDIO UNIT (WITH DISPLAY) AND AC SWITCH ASSEMBLY SERVICE INFORMATION This bulletin has been amended.
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NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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AUDIO UNIT REPLACEMENT - NON-NAVIGATION VEHICLES WITH COLOR DISPLAY AUDIO This bulletin has been amended.
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NAVIGATION SYMPTOMS WHEN SD CARD IS MISSINGOR WRONG CARD INSTALLED This bulletin has been amended.
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NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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The tables on pages 6 - 9 have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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The tables on page 5 and 6 have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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The Applied Vehicles section has been revised, and changes have been made to the table beginning on page 5. No other changes have been made. Please discard previous versions of this bulletin.
NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED IF YOU...
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CONFIRM A customer reports any of the following issues: For Maxima - - The Map screen freezes or goes blank while driving on a road that has more than eight lanes traveling in the same direction with a navigation route set. For Murano - - Bluetooth phone call volume fluctuates. - Button illumination is too dim. - iPhone not recognized when connected to USB port. AND - Step 6 on page 4 confirms this bulletin is applicable. See Software Version Check and Software Update Confirmation beginning on page 3 to confirm software version. ACTION Update the Navigation system software using the SD card shown on page 2 and the Service Procedure beginning on page 3.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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Changes have been made throughout. Please discard previous versions of this bulletin.
AV CONTROL UNIT REPLACEMENT This bulletin applies only to vehicles equipped with Navigation.
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This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended.
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Changes have been made to the parts table on page 5 under 17.5MY Murano. No other changes were made. Please discard previous versions of this bulletin.
Other
26 bulletinsDTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.
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INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.
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DTC B00A0-00 STORED This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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DTC B00A0-00 STORED This bulletin has been amended.
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NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.
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CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.
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INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.
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Intelligent key buttons inoperative
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended.
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DTC B00A0-00 STORED This bulletin has been amended.
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AV CONTROL UNIT REPLACEMENT This bulletin has been amended.
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NISSAN; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active.
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Please discard previous versions of NTB16-008.
MIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended.
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MIL ON WITH DTC P0087, P0101, P0448, OR P2008 This bulletin has been amended.
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INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Brakes
11 bulletinsAUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1)...
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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.
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AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.
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ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.
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STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION For the Applied Vehicles in this bulletin, when an ABS Actuator and Electric Unit (ABS control...
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unit) is replaced for any reason, Configuration of the ABS Control Unit must be performed. If Configuration is not performed, DTC C1170 (VARIANT CODING) will be stored. The Service Procedure in this bulletin contains the steps for performing ABS Control Unit Manual Configuration. See this bulletin for further detail.
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel...
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protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation...
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of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.
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2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from...
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under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near the affected area of the vehicle. - See page 2 for Driver Side Front. - See page 6 for Passenger Side Front. - See page 9 for Passenger Side Rear.
NISSAN: 2013-2015 ALTIMA, MURANO, ROGUE(T32).
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CONFIGURATION MUST BE PERFORMED ON THE SELECTED VEHICLES WHEN AN ABS CONTROL UNIT IS BEING REPLACED. *LJ UPDATED 9/10/15. *PE
Lighting
10 bulletinsHEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
AEB WARNING LIGHT BLINKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.
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SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied...
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Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
AEB WARNING LIGHT BLINKING This bulletin has been amended.
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AEB WARNING LIGHT BLINKING This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...
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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.
HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...
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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.
HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error...
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warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM), to isolate the root cause and fix it right the first time.
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.
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No other changes have been made. Please discard previous versions of this bulletin.
HVAC & Climate
10 bulletins2015 Mur ano; Buzz noise from seat with seat climate cointrol heater turned on
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location.
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ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
IF YOU CONFIRM A buzz noise coming from: - The driver seat when the driver seat climate control heater is turned ON.
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and/or - The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. - Replace the control unit only for the seat that is making the buzz noise. - Refer to the Electronic Service Manual (ESM), section SE-Seat, for replacement information. See this bulletin for further information.
SERVICE INFORMATION NOTE: If the information below determines both parts need replacement, do not replace them at different times.
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Make sure both parts are replaced at the same time. AV Control Unit Replacement Whenever an AV control unit on an applied vehicle is replaced for any reason, check the part number (P/N) of the A/C switch assembly (A/C Controller Assembly). A/C switch assembly (A/C Controller Assembly) Replacement: Whenever an A/C switch assembly on an applied vehicle is replaced for any reason, check the AV control unit?s software version for possible software update. See this bulletin for further detail.
SERVICE INFORMATION NOTE: If the information below determines both parts need replacement, do not replace them at different times.
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Make sure both parts are replaced at the same time. Audio unit (with display) replacement: Whenever an audio unit on an applied vehicle is replaced for any reason, check the part number (P/N) of the A/C switch assembly (A/C Controller Assembly). A/C switch assembly (A/C controller assembly) replacement: Whenever an A/C switch assembly on an applied vehicle is replaced for any reason, check the P/N of the audio unit. Please see this bulletin for further information.
2015 MURANO; BUZZ NOISE FROM SPEAKERS WHEN SEAT CLIMATE CONTROL HEATER TURNED ON This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2015 MURANO; AV CONTROL UNIT AND A/C SWITCH ASSEMBLY SERVICE INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard all previous versions of this bulletin.
2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2015 MURANO; BUZZ NOISE FROM SPEAKERS WHEN SEAT CLIMATE CONTROL HEATER TURNED ON This bulletin has been amended.
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The Title and If You Confirm section have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2015 MURANO; AV CONTROL UNIT AND A/C SWITCH ASSEMBLY SERVICE INFORMATION This bulletin only applies to vehicles...
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equipped with navigation system This bulletin has been amended. SERVICE INFORMATION was amended, and moved to page 1. The AV control unit part number, SD card, and software update procedure have been revised. Discard all previous versions of this bulletin.
Fuel System
6 bulletinsEVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Fuel Filler Cap tether clip service information
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no...
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longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.
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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...
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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED.
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THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Pre-Delivery & Maintenance
6 bulletinsDTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in...
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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.
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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
This activity will expire on December 18th, 2015.
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Dealers can continue to schedule and repair vehicles eligible for this service action until close of business December 18th, 2015. Claims will be honored for RO?s opened on or before the 18th of December.
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years.
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See this bulletin for further detail.
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks.
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All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Tires & Wheels
4 bulletinsSERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.
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Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
2015 MURANO; REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin is no longer applicable.
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Discard previous versions of NTB15-024.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.
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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Steering
3 bulletinsDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Nissan; Power steering noise heard inside vehicle with windows closed
Air Bags & Safety
3 bulletins2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.
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The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013 ? 2016 ALTIMA AND 2015 ? 2016 MURANO; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended.
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Pages 18 and 21 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
2013 - 2016 ALTIMA AND 2015 - 2016 MURANO OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The...
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information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on. DETERMINE IF OCS RETROFIT APPLIES 1. Check Service COMM to confirm if OCS reprogramming campaign has been completed (R1609 / NTB16-052). Completed: - Write on the repair order the date it was completed and by which dealer. - Go to step 2. Not Completed: - Complete campaign R1609 / NTB16-052. - No further action needed. OCS retrofit does NOT apply.
Suspension
2 bulletinsWHEEL BEARING COLLISION DAMAGE This bulletin has been amended.
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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
SERVICE INFORMATION Some of the wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension...
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(RSU) sections of the 2015 Murano Electronic Service Manual are incorrect. An updated Electronic Service Manual will be distributed to the field as quickly as possible. Until the updated ESM is made available, please use the updated service information hyperlinked in this bulletin.