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2020 Nissan Maxima TSBs

96 Technical Service Bulletins across 12 categories

Other

19 bulletins
11004969

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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11004963

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.

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11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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10234066

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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10234044

DTC B00A0-00 STORED This bulletin has been amended.

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10233904

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10222714

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10213158

DTC B00A0-00 STORED This bulletin has been amended.

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10208954

NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.

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10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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10199152

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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10199148

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10199123

NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended.

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10190213

DTC B00A0-00 STORED This bulletin has been amended.

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10188335

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended.

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10185439

REAR PILLAR MOLDING REPLACEMENT This bulletin has been amended.

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10182359

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended.

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Electrical

13 bulletins
11014471

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...

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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009068

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

11001202

DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended.

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10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10235721

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended.

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10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10208955

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended.

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10199150

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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10191938

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended.

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10180999

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the...

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values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. Refer to the ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).

10170013

2020 MAXIMA; CREAKING SOUND FROM FRONT SUSPENSION WHILE TURNING IF YOU CONFIRM A creaking sound is present in the...

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front suspension while turning the steering wheel from full lock to full lock while the vehicle is resting on the ground. ACTION 1. Inspect the front strut housings, near the front strut coil springs, for excessive body caulk (seam sealer) contacting the coil spring. 2. If a coil spring is contacting the seam sealer, remove only enough seam sealer to provide clearance for the coil spring to move freely. To prevent damage to the vehicle: - Take care to not remove paint from the strut housing. If bare metal is exposed, it must be repaired with self-etching primer. - Do not remove the seam sealer to the point that it no longer covers the seam. If the seam is exposed it must be repaired with the appropriate seam sealer.

10165784

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

Body & Paint

13 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001191

WINDSHIELD CRACKING This bulletin has been amended.

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10232662

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232656

WINDSHIELD CRACKING This bulletin has been amended.

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10199166

MOONROOF RATTLE This bulletin has been amended.

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10199151

MOONROOF ADJUSTMENT AND REPAIRS This bulletin has been amended.

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10185481

Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service...

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Campaign to inspect and, if necessary, replace the drivers door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a drivers door that does not meet Nissan quality standards. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. PC768. 2.Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB15-460 for additional information 3.Dealers should use NTB20-087 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

10185444

VOLUNTARY SERVICE CAMPAIGN 2020 MAXIMA; DRIVERS DOOR SPOT WELD INSPECTION INTRODUCTION Nissan is conducting this...

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voluntary service campaign, on certain specific model year 2020 Maxima vehicles, to inspect the spot welds on the drivers door. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC768 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.

10184018

MOONROOF RATTLE This bulletin has been amended.

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10184005

MOONROOF ADJUSTMENT AND REPAIRS This bulletin has been amended.

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10176229

MOONROOF RATTLE This bulletin has been amended.

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Pre-Delivery & Maintenance

10 bulletins
11009069

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the...

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values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).

10249898

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10229653

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10227255

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10211990

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10206321

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in...

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

10190169

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10186833

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10177210

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10172232

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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Transmission

10 bulletins
11001192

CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.

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10248651

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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10237565

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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10237563

CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended.

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10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

10211993

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended.

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10200015

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.

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10188358

NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.

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Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.

10173606

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.

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10167322

NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.

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Infotainment

10 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10249914

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10218966

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10206323

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm...

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that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide: Stability improvements and bug fixes. Refer to steps 1-4 on pages 3-4 to confirm that this bulletin applies.

Brakes

6 bulletins
11014472

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1)...

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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

11001208

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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10234002

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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Engine

6 bulletins
11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10235709

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10218941

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10207860

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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Lighting

5 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10207869

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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10188323

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10184016

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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Steering

2 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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Fuel System

1 bulletin
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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