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2013 Nissan Juke TSBs

124 Technical Service Bulletins across 16 categories

Engine

32 bulletins
11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194210

Juke; Turbocharger service

10192772

SERVICE INFORMATION Whenever a turbocharger on an Applied Vehicle is replaced for any reason, always replace with the...

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part listed below: Oil Supply/Inlet Tube (TUBE-TURBOCHARGER OIL FEED)* * This is the steel tube that feeds oil from the engine front to the turbocharger housing. Always replace this part on either of the Turbocharger configurations available on the Juke.

10192723

INTRODUCTION Nissan is conducting this Voluntary Service Campaign to replace the engine timing chain on certain specific 2011- 2013 Juke vehicles.

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This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4213 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.

10192591

SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically...

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calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.

10192478

SERVICE INFORMATION Starting with 2010 Model Year, Nissan vehicles have been gradually incorporating a new type of DTC...

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known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

10192474

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before...

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attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

10192360

Nissan is conducting this Voluntary Service Campaign to replace the engine timing chain on certain specific 2011 ? 2013...

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Juke vehicles.

10192352

Nissan is conducting this Voluntary Service Campaign to replace the engine timing chain on certain specific 2011 ? 2013...

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Juke vehicles.

10192293

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Nissan vehicles are now "Blank" ECMs.

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Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.

10192192

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked.

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- The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.

10192089

IF YOU CONFIRM: An Applied Vehicle has a "battery low voltage" or "no start condition".

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NOTE: A battery low voltage condition may cause an engine "no crank" or "no start" condition. ACTION: 1. Confirm this bulletin applies (see the Repair Overview flowchart on page 3). 2. If this bulletin applies, use the Repair Overview flowchart on page 3 to determine which repair procedures to apply to your vehicle. See this bulletin for further detail.

10190200

CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10176204

CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously...

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variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). The extension also includes rental while CVT repairs or replacements are completed. Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension as part of the class action settlements, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992, option 2) for any vehicles requiring CVT replacements when the replacement cost exceeds a Dealers Claims Administration/Authorization Limits (DCAL). Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty.

10176203

CVT Repairs Repair Recommendation: Dealers are advised to use all diagnostic information available in the ESM, TSBs,...

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and ASIST to determine the appropriate repair for a customers concern. Nissan recommends CVT assembly replacement be offered whenever diagnostics have led a dealer to determine a belt and pulley sub assembly repair will resolve a customers concern and the vehicle time in service or mileage is equal to or greater than 84 months in service or 84,000 miles. This recommendation provides longer-term durability for customer satisfaction. Customers required to pay out-of-pocket for these repairs may still choose belt and pulley sub assembly repair in lieu of CVT unit replacement if they prefer that option. Note: This recommendation only applies to belt and pulley sub assembly repairs. Do not recommend CVT unit replacement when the diagnosis is for software updates or control valves.

10176202

Dear Nissan Sentra Owner: Thank you for being a Nissan owner.

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We strive to provide you with an excellent ownership experience that includes confidence in your vehicles performance, features and overall reliability. To that end, Nissan is extending the limited warranty covering your continuously variable transmission (CVT) to 7 years/84,000 miles, whichever comes first. This warranty extension is being provided as an owner satisfaction effort to address concerns, including those expressed by plaintiffs in class action litigation. This CVT warranty extension covers your CVT assembly (including internal CVT components, gaskets, and seals, CVT control valve body, and torque converter), cooler kit (if applicable), and any necessary software updates. Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. What You Should Do This extended warranty coverage is effective immediately. You do not need to take any further action. The Sentra with the Vehicle Identification Number listed at the top of this page is covered by this extended CVT warranty. If you seek coverage for a repair under this extended warranty, you will need to bring your vehicle to an authorized Nissan dealer. The factorytrained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim As you take care of yourself and your family during the COVID-19 crisis, we know that your vehicle may play a key role. We are here to help if you need us. Service Department hours of operation may be modified as local and state restrictions change, so we encourage you to book your appointment online or call your local Dealership to confirm service availability.

10153007

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and...

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Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10152998

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT...

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apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

10152514

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.

10144513

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.

10144508

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine.

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This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.

10120561

Juke Timing Chain Voluntary Service Campaign ? Expiration Notice ***** Campaign Summary***** Nissan launched this...

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Voluntary Service Campaign on April 25, 2014 on certain 2011-2013 Nissan Juke vehicles to offer customers the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the customer for parts and labor. Nissan has made multiple attempts to notify customers concerning this service campaign and informed them that the campaign will end September 28. Nissan wants to inform dealers to open repair orders on or before September 28, 2017 in order to have timing chain replacement covered by this service campaign. Vehicles presented for repair after this date will not be covered by this service campaign and any repair will be performed at customer expense if the vehicle?s warranty has expired. ***** What Dealers Should Do ***** 1. Service Comm will deactivate P4213 on any unrepaired VINs on September 29, 2017. - Repair orders must be opened on or before September 28, 2017 2. Dealers should submit any open claims for the timing chain replacement under this campaign by October 6, 2017. Claims submitted after this date will be rejected.

10119282

NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL):...

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ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS

10119249

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.

10118715

Juke Timing Chain Voluntary Service Campaign - Expiration Notice Reminder ***** Campaign Status Update ***** Nissan...

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launched this Voluntary Service Campaign on April 25, 2014 on certain 2011-2013 Nissan Juke vehicles to offer customers the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the customer for parts and labor. Nissan has made multiple attempts to notify customers concerning this service campaign and provided notification to customers that the campaign will end on September 28, 2017. Nissan wants to remind dealers that vehicles must have repair orders opened on or before September 28, 2017 in order to have timing chain replacement covered by this campaign. Vehicles presented for repair after this date will not be covered by this service campaign and any repair will be performed at customer expense if the vehicle's warranty has expired. ***** What Dealers Should Do**** 1. Service Comm will deactivate P4213 on any unrepaired VINs on September 29, 2017. - Repair orders must be opened on or before September 28, 2017 - Claims submitted for repair orders opened after this date will be rejected. 2. Dealers should plan their parts inventory needs to align with the end of this campaign. 3. Dealers should submit any open claims for the timing chain replacement under this campaign as soon as possible. Nissan would like to have all claims submitted by October 20, 2017.

10118695

VOLUNTARY SERVICE CAMPAIGN 2011 - 2013 JUKE TIMING CHAIN Service Campaign ID # P4213 is No Longer Active.

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- Nissan Service Campaign Bulletin NTB14-030 for Service Campaign P4213 was originally issued on April 24, 2014. - Service Campaign ID # P4213 is no longer active. - Repair orders opened after September 28, 2017 are no longer eligible for reimbursement under Campaign ID # P4213. - Please discard previous versions of NTB14-030.

10109203

2011-2017 JUKE AND 2017 SENTRA; TURBOCHARGER SERVICE This bulletin applies only to vehicles equipped with MR16DDT engine.

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This bulletin has been amended. The Title and APPLIED VEHICLES section have been revised, and a PARTS INFORMATION section has been added. No other changes have been made. Please discard previous versions of this bulletin.

10075211

JUKE; TURBOCHARGER SERVICE SERVICE INFORMATION Whenever a turbocharger on an Applied Vehicle is replaced for any...

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reason, always replace with the part listed below: h Oil Supply/Inlet Tube (TUBE-TURBOCHARGER OIL FEED)* * This is the steel tube that feeds oil from the engine front to the turbocharger housing. Always replace this part on either of the Turbocharger configurations available on the Juke.

10058825

NISSAN: CHECK ENGINE LIGHT WILL BE ILLUMINATED DUE TO DETERIORATION OF THE TIMING CHANGE OVER TIME AND WILL BECOME DISTORTED.

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MODEL 2011-13 JUKE. *PE

10055923

NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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CERTAIN VEHICLES WILL HAVE THE TIMING CHAIN, FOR THE ENGINE, REPLACED. MODEL 2011-2013 JUKE. *PE UPDATED 11/18/14. *PE UPDATED 11/24/15. *PE

Other

16 bulletins
11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10234044

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10233904

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10222714

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10213158

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10199148

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192384

We were temporarily using an alternate part (13094-31U00) as a substitute to fill VOR & CSC part backorders.

10192359

Dealers can order additional parts as needed.

10190213

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10171221

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10116292

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

10051768

NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED.

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*JS

10051767

NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND.

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*JS

Electrical

15 bulletins
11009068

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10192687

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt.

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Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.

10192650

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation.

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ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.

10192638

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System...

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(LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.

10192597

SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage.

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- Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.

10192508

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1.

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Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

10192394

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first.

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- When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

10192354

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed.

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This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

10192305

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the...

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"RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

10192231

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics.

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The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.

10192100

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed - Make sure...

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to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

10165784

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

10054527

NISSAN: INFORMATION REGARDING TIRE PRESSURE MONITOR SYSTEM (TPMS) AND LOW TIRE PRESSURE WARNING SYSTEM (LTPWS) FOR...

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SENSOR LEAKS, AIR PRESSURE CHANGES WITH ALTITUDE AND AMBIENT TEMPERATURES, AFTERMARKET WHEELS, RADIO FREQUENCY INTERFERENCE CAUSING NO DATA CONDITION AND INFLATING/DEFLATING TIRES WITH TPMS/LTPWS SENSORS. MODEL ALL. NO MODELS YEARS. *PE

Body & Paint

10 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001191

WINDSHIELD CRACKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232656

WINDSHIELD CRACKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192750

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps.

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The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.

10192727

SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield...

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breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.

10192677

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned...

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off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.

10192574

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used.

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DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

10192532

SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim.

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In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.

Brakes

9 bulletins
10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206391

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192542

SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel...

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protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.

10192513

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation...

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of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

10192217

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear).

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ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.

10192216

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and...

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provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.

10192158

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control...

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Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

10192145

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that...

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qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

10188377

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Pre-Delivery & Maintenance

8 bulletins
10192801

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed.

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These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.

10192707

SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years.

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See this bulletin for further detail.

10192689

The original announcement from April 25th, 2014 has been revised to include a new campaign expiration date

10192664

Nissan has elected to extend this voluntary service campaign until November 30th, 2015.

10192649

Nissan wants to remind dealers that vehicles presented for repair after October 30, 2015 will not be covered by this...

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service campaign and any repair will be performed at customer expense if the vehicle?s warranty has expired

10192615

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks.

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All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.

10192371

Due to the damage of the Slack Guide Bolt (13094-EN200) during the removal procedure and the unforeseen part demand for...

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the campaign, the slack guide bolt has been on backorder the last two weeks. Nissan will use part 13094-31U00 (Slack Guide Bolt-Alternative) as a temporary alternative to fill all VOR and CSC part backorders, which will arrive by Friday, 5/23 via FedEx.

10192364

Nissan recently learned that a bolt that is removed (and reused) in the campaign procedure can be stripped if using a...

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power tool, rendering it unusable. This has created a flow of dealer orders and a backorder situation for part 13094-EN200.

Fuel System

7 bulletins
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10194184

Fuel Filler Cap tether clip service information

10192787

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no...

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longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.

10152515

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year.

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We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.

10109214

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling...

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nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.

10091503

"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED.

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THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."

10053958

NISSAN: CERTAIN VEHICLES WOULD DISPLAY, IN THE INSTRUMENT CLUSTER, A WARNING LIGHT ILLUMINATION OF A LOOSE FUEL CAP WARNING.

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MODEL YEARS 2012-2014. NO MODELS LISTED. *PE

Infotainment

7 bulletins
10192661

SERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI...

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units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.

10192234

Two methods are used to update/upgrade Navigation Map Data: 1.

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The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

10192178

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: -...

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SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

10192155

SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with...

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Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

10190176

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended.

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See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

10190124

NAVIGATION WILL NOT WORK AFTER SD MAP CARD INSTALLED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

10119186

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester...

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(EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.

Lighting

6 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192561

SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied...

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Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.

10192225

SERVICE INFORMATION When the headlamp switch is set to the AUTO position, AND the fog lamp switch is turned ON, ...

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the fog lamps and headlamps are designed to come on, regardless of ambient lighting. If the customer would prefer that both the headlamps and fog lamps not come on during daylight conditions while in AUTO mode, perform the steps in this bulletin to disable the fog lamp override feature. See this bulletin for more detail.

10192095

IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other...

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end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, sounds like it is under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. - For Juke, replace the microphone and microphone finisher. See this bulletin for further detail.

10138264

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3.

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No other changes have been made. Please discard previous versions of this bulletin.

Tires & Wheels

4 bulletins
10192840

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.

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Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.

10192233

Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium,...

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etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.

10134841

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.

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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

10118691

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended.

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The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Steering

3 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10192550

IF YOU CONFIRM: There is a noise (clunking, popping, or bumping) when the steering wheel is turned AND the noise is...

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coming from the top of either front strut assembly. NOTE: The location of the noise can be determined by using Essential Tool J39570 (Chassis Ear), positioning a clamp on each front strut spring, and then turning the steering wheel back and forth. ACTION: Install a spacer in both the left front and right front strut assemblies where shown in this bulletin. - Refer to the Electronic Service Manual (ESM), section FSU- Front Suspension for removal and installation instructions. See this bulletin for further detail.

Transmission

2 bulletins
10192605

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration.

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ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.

10167413

CVT Class Action Owner Notification Attention: Dealer Principal, Sales, Service & Parts Managers In early November,...

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current and former owners and lessees of the following vehicles will receive a postcard from a Settlement Administrator informing them of the terms of a proposed class action that, subject to final court approval, could extend the warranty on the CVT for the following vehicles: 2012-2017 Versa Sedan (N17) 2014-2017 Versa Note (E12) 2013-2017 Sentra (B17) 2013-2016 Altima (L33) 2013-2017 Juke (F15) The proposed settlement (including the proposed warranty extension) is still subject to final approval by the court presiding over the proposed settlement. The court will determine if the settlement will be approved at or shortly after a hearing that is scheduled for March 6, 2020. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension and you should proceed with CVT-related claims as outlined below in #3 under what dealers should do. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, it is strongly recommended that you refer customers to the websites and/or telephone numbers listed below so that they can receive information from appropriate sources and in order to avoid providing incorrect and/or incomplete information. The telephone numbers and websites should be active by November 1, 2019. ***** What Dealers Should Do ***** 1. No action is necessary at this time. Nissan will provide additional instructions if and when the proposed settlement is approved.

Air Bags & Safety

2 bulletins
10192183

IF YOU CONFIRM One or more of the following conditions: Front passenger air bag status light is ON (illuminated) with...

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the front passenger seat empty. Front passenger air bag status light is ON (illuminated) with an adult sitting in the front passenger seat. Seat belt warning light is ON (illuminated) with the front passenger seat empty (driver seat belt is buckled). Supplemental air bag warning light is flashing but no Air Bag DTCs are stored. ACTION 1. Visually check the front passenger seat and seat rails for any structural damage. 2. Visually check the front passenger seat for any items in the seat pockets, or any items on, under, or hanging from the seat (front, back, and sides). 3. Replace the OCS control unit. 4. Perform Zero Point Rest and check for DTCs. See this bulletin for further detail.

10052202

NISSAN: INSTRUMENT PANEL INDACTORS FOR THE AIR BAG AND SEAT BELT LIGHTS MAY GIVE OFF AN INCORRECT INDICATION.

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*KB

Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

HVAC & Climate

1 bulletin
10192805

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location.

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ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.

Software & Calibration

1 bulletin
10192127

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage.

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This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.