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2020 Nissan Armada TSBs

77 Technical Service Bulletins across 12 categories

Other

13 bulletins
11004969

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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11004961

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11004960

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended.

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10234066

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended.

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10234044

DTC B00A0-00 STORED This bulletin has been amended.

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10233904

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10222714

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10213158

DTC B00A0-00 STORED This bulletin has been amended.

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10208946

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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10199148

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10190213

DTC B00A0-00 STORED This bulletin has been amended.

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10179610

RATTLE FROM HEAT SHIELD This bulletin has been amended.

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Engine

12 bulletins
11031705

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11031704

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10235709

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended.

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10218941

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10208953

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10207860

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10206388

OIL LEAK AT REAR OF TRANSMISSION SERVICE INFORMATION When diagnosing an oil leak at the rear of the transmission on...

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an applied vehicle, follow the SERVICE PROCEDURE in this bulletin to determine if the origin of the leak is at the rear extension seal, or at the pressed-in plug of the propeller shaft sleeve yoke (Figure 1).

10191942

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK...

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UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicles 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

10188534

2019-2020 ARMADA; WINDSHIELD WIPERS ACTIVATE DURING REMOTE ENGINE START USING PHONE APP This bulletin has been amended.

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10173558

2019-2020 ARMADA; WINDSHIELD WIPERS ACTIVATE DURING REMOTE ENGINE START USING PHONE APP IF YOU CONFIRM When using...

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the NissanConnect Services App to start the vehicle (Remote Engine Start), the windshield wipers are activated regardless of rain. ACTION 1. Replace the Body Control Module (BCM) with one listed in the PARTS INFORMATION on page 3. 2. Configure the BCM. 3. Perform the initialization procedure for NATS to relearn all of the customers Intelligent Keys. 4. Erase stored DTCs.

Infotainment

12 bulletins
10251535

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.

10249914

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.

10242148

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10242141

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235775

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234080

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234079

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10234078

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10188545

2018-2020 ARMADA AND PATHFINDER; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended.

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10188531

2018-2020 ARMADA; INFOTAINMENT ERROR MESSAGE "UNABLE TO CONNECT TO THE CENTER" DISPLAYED This bulletin has been amended.

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10172248

2018-2020 ARMADA; INFOTAINMENT ERROR MESSAGE "UNABLE TO CONNECT TO THE CENTER" DISPLAYED IF YOU CONFIRM - The error...

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message Unable to Connect to the Center is displayed on the infotainment screen (see Figure 1), And - The customer has an active NissanConnect subscription. ACTION 1. Identify the TCU ID. 2. Manually configure the display control unit.

10171227

2018-2020 ARMADA AND PATHFINDER; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended.

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Electrical

10 bulletins
11031699

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU.

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TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the NissanConnect Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

11014471

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC...

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C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009068

DTC B00A0-00 STORED This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based...

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lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA...

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procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

10213684

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has...

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been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10199150

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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10190209

2017 - 2021 ARMADA; INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended.

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10186836

2017 - 2021 ARMADA; INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended.

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10165784

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on page 5. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

Pre-Delivery & Maintenance

9 bulletins
10249898

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10229653

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10227255

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10211990

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10206321

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in...

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LASER/RADAR in the PAST column: Erase the DTC. DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

10190169

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10186833

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10177210

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10172232

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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Body & Paint

7 bulletins
11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001191

WINDSHIELD CRACKING This bulletin has been amended.

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10232662

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232656

WINDSHIELD CRACKING This bulletin has been amended.

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10171225

2017-2020 ARMADA; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended.

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Lighting

5 bulletins
10235698

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10207869

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10206373

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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10188323

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10184016

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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Brakes

4 bulletins
11014472

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1)...

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SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword blinking in the ESM.

11001208

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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10234002

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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10233896

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended.

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Steering

2 bulletins
10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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10232652

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended.

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Suspension

1 bulletin
10232657

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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Transmission

1 bulletin
10227268

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.

Fuel System

1 bulletin
10208948

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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