2016 MINI John Cooper Works TSBs

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.

Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. The text on the label does not conform to legal regulations."

could cause the engine not to start.

Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl.com/zwb8e6s Worn buffer in the battery tray

The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. The following camshaft position sensor fault is stored in the DME: Fault 130F11: Exhaust camshaft sensor, signal: not plausible As a result, the engine power is reduced and the following fault also is set: Fault 120408: Charging pressure control: Switch-off, pressure build-up blocked CAUSE DME software error"

Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Cooper with the B38 engine) produced from 07/05/2014 to 02/24/2015 that are: Still a ""new vehicle"" in dealer inventory (no in-service date reported), and the Current odometer mileage is 155 or less. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Increased number of colds starts and stops during a vehicle's transportation and storage process (prior to customer delivery)."

There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.

SUBJECT VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set. These control faults relate to implausible camshaft position (intake or exhaust), the camshaft stuck situation, or the camshaft angle offset to crankshaft outside the tolerance range."

The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). In certain instances, the startup of the turbocharger coolant pump can exceed the 5A rating of Fuse 83.

The vehicle exhibits one the following complaints: z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. z The clutch pedal remains depressed and will not return to the disengaged position. z Noise from the lower engine area described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z Emergency operation is active with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. ""FC 120408 Boost pressure control: Shut-down as a consecutive reaction"" is only a result of the component fault and is not the primary reason for the complaint or illumination of the engine malfunction warning."

The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. z The clutch pedal remains depressed, and will not return to the disengaged position. z Emergency operation is active, with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. ""FC 120408 Boost pressure control: Shut-down as a consecutive reaction"" is only a result of the component fault and is not the primary reason for the complaint or https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/286...1/4/2016 Page 2 of 2 illumination of the engine malfunction warning."

Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. The fault code ""0x801204 - blower output stage: Short circuit or blocked"" is stored in IHX_I1 (Heater-air conditioning control unit) sets under the following conditions: High vehicle speeds. Or Driving into strong headwind. Sunroof in the open/tilt position and/or an open side window may cause situation to occur at lower speeds. The blower resumes operation again after 60 seconds. CAUSE High wind flow and wind force causes a current overload in the blower motor."

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. 32 degrees F), but not at higher temperatures and after driving.

With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Cooper with B38 engine) produced from 07/05/2014 to 02/24/2015 that are still ""new vehicles"" in dealer inventory, based on our analysis. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Increased number of colds starts and stops during a vehicle's transportation and storage process (prior to customer delivery)."

The engine cannot be started once it is already warm. The Valvetronic (VVT) is fixed at a minimum lift position. The following fault is stored in the DME memory: ? 135608 - Valvetronic: No movement identified Under investigation: possibly caused by a DME software error

The engine runs rough and the malfunction warning is illuminated. One or more of the following faults are stored in the DME: 130F11 Camshaft output sensor, plausibility: Implausible signal 130E11 Camshaft input sensor, plausibility: Implausible signal 130E20 Intake camshaft: Angle offset with respect to the crankshaft lies outside tolerance range 130108 VANOS, intake: Control fault, position not reached 130104 VANOS, intake: Control fault, camshaft jamming 131501 VANOS, intake, starting the engine from cold: Cannot be controlled 131908 VANOS, intake, starting the engine from cold: Position not reached CAUSE DME software error and/or a mechanical failure of the intake VANOS actuator and intake VANOS central valve

The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control messages could be displayed: ? Engine fault! Power loss (CCM ID 29) ? Drive faulty! (CCM ID 419) - The transmission is in the emergency program and the engine is running with reduced power. This fault occurs sporadically when the ignition is turned on or the engine started. Unfavorable DME software Only vehicles at the following I-levels are affected: ? F056-16-03-50x or F056-16-07-50x

Information section: defect code, labor operations and additional information are updated . The Service Engine Soon (MIL) light is on with the following fault stored in the DME. ? Fault: 118002 - Mixture too rich In the situation being described, the fault is only stored during the ""cold winter months along with the use of winter fuel."" Various other causes for a rich mixture fault are possible and should not be overlooked. CAUSE ? DME software diagnostic is too sensitive ? This situation is most likely to occur if the driving profile is one of frequent cold engine starts and/or primarily short distance trips (idle / low load operation) where full engine operating temperature is not reached. ? Due to the lower engine oil temperatures crankcase vapors that contain a higher fuel content are not completely drawn off via the crankcase ventilation system. ? A false DME adaptation routine could then lead to this fault being set."

system goes black or resets.

behavior as in Situation1.

decelerated, in gear, to a near stop and then accelerated again.

noise heard from the lower engine area

is on with the following fault stored in the DME.

motor when the vehicle is unlocked, before the engine is started, or after engine is turned off.

motor when the vehicle is unlocked, before the engine is started, or after engine is turned off.

During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.

Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without option 6UH).

""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC."

The audio head unit has a coding error.

Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI M65 01 16).

Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector.

INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs When submitting a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.

Central Information Display (CID), upon connecting to the vehicle:

oil change), the vehicle check is displayed as Due (yellow).

HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

the customer; or it is not possible to locate certain addresses, for instance:

High 2 (NBT EVO) when:

the customer; or it is not possible to locate certain addresses, for instance:

performing ISTA4 programming there is no audio playback.

High 2 (NBT EVO) when:

implausible outside temperature reading.

COMPONENT PROTECTION ACTIVE: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.

Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.

The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. The door window cavity seal rubber is too hard and scuffs the B-Pillar area when opening and closing door.

The driver's side exterior door handle cover cap is loose or missing. Driver's side exterior door handle.

The ""manually-dimming"" interior rearview mirror does not hold its set position when traveling over rough roads and/or with ""low ambient"" interior temperatures. The pivot ball surface finish does not provide sufficient friction for stable positioning."

frame.

rear view mirrors in or out.

to the inner door cavity window seal.

to the inner door cavity window seal.

The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations

Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. CAUSE Shut-down of output circuit(s) from pressure variations caused by door shutting during diagnostic self-test. After unlocking the vehicle the Harman/Kardon (HK) Amplifier goes into a speaker self-test mode. If a door is slammed during this self-test vibrating the speaker cone, the HK amplifier may interpret the changing resistance of the speaker as a circuit failure. The HK Amplifier will then go into protection mode and turn off the output transistor(s) for the particular speaker(s) until the next selftest which is performed after the next sleep cycle.

The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. The following fault code is also stored: DME ""213901 - Power management: Reduction or switch-off of individual electrical consumers"" DME/IBS software error."

cycling the ignition.

following fault code stored but the Malfunction Indicator Lamp (MIL) light is not illuminated:

or sustained hold at the end stop.

both sides malfunctions.

module - left side malfunctions.

INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref

INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all MINI dealers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set into the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly onto the hard disc drive (HDD) integrated into the HU-H by inserting the DVDs one by one into the HU-H internal DVD drive. It will take approximately 2 to 2.5 hours to download the entire database. Please note that the HU-H NAV road map DVD set is for workshop use only, and is not to be left in customers' vehicles.

The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form.

may be influencing reception quality. MINI is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for MINI customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: ? Do not replace any parts ? Do not program or carry out other work on the vehicle ? Explain to customer about the new Wireless Communications Service (WCS) signalsWhen investigating Satellite Radio cutouts or a temporary loss of reception: ? Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna.

tank.

Customer complains of musty odor and/or damp front footwell carpet. CAUSE The A/C condensate drain hose is either blocked by the heatshield or not attached properly to the the housing.

The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.

The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode.

programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512.

February 2017.

ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.

The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. CAUSE Rear axle shock absorbers

The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.