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2024 MINI Countryman TSBs

42 Technical Service Bulletins across 11 categories

Infotainment

8 bulletins
11012107

Customers may report various issues in the vehicle, to include: Bluetooth Malfunctions Head Unit Performance Telephony...

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Malfunctions

11012106

Customers may report that the display of the MINI Interaction Unit (MIU) flickers once on and off.

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Thisflickering is not continuous but may occur once every 15 to 50 seconds.

11008127

Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is...

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sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored for these customer complaints.

11008126

Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is...

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sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored for these customer complaints.

11005278

Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update.

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The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function

11005277

Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update.

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The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function

11000572

software update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions...

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The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function

11000527

In certain vehicles, the speeds in the Active Safety menu may be incorrectly displayed as 0 miles per hour(MPH).

Engine

6 bulletins
11035405

Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine...

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start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

11031884

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS

11009006

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES

11003070

Check Control message: Drive.

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Check as soon as possible. The emissions warning lamp (MIL) may light up and the following fault has been stored in the DME faultmemory: 1E0308 - idle speed control, plausibility, cold start: Speed implausible

10242926

The left charge air line can fail and cause an induction leak.

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In some cases the Engine Malfunctionwarning may illuminate. Note: This Service Information is similar to M11 03 23; though this one pertains to vehicles already retailed.

10242925

Due to a manufacturing defect, the left charge air line can fail and cause an induction leak.

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In some casesthe Engine Malfunction warning may illuminate.

Lighting

5 bulletins
11034470

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay...

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happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

11031579

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases it may...

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happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automatically deleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

11022116

Condensation is present in the inner surface in one or both (inner and/or outer) taillamps.

11017297

The dimensions on the original factory-installedright side rear seat backrest microswitchassembly may not be correct.

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If this is thecase, this causes microswitch to move whenthe seat backrest is raised to the uprightseating position. The screwdriver tip (left) points to the gapbetween the microswitch and the plastichousing in which it mounts. This is the gap that must be eliminated tocorrect this issue. This can be done byinstalling a new microswitch.

11008316

Delivery Stop - Taillight Cover

Electrical

5 bulletins
11028278

The headlamp control module(s) may not have been produced to specifications.

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As a result, the headlamp(s) may not function as designed. If this were to occur, it would typically occur at vehicle start and only affect one headlamp. In an extremely rare case, it could affect both headlamps.

11015842

Customer states that he/she sees a check control message for the rear seat not being locked.

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There is fault codes stored in the air bag ACSM6 control module: 930C19 - Backrest Sensor right 2nd seat row: open circuit 930D76 - Function rear restraint system restricted

11008128

The vehicle may have issues with SiriusXM operation.

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Specifically, SiriusXM may not be available oroperating in the vehicle; OR SiriusXM audio is interrupted sporadically. The following faults may be stored in the head unit (HU-H6): B7F912 Communication between SDARS application and RAM SXM module is not possible B7F924 SDARS SXM360L function not available

11000629

Steering Wheel Module Return

10245427

Proper battery maintenance is vital when MINI vehicles are in your centers inventory.

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Allowing a vehicles low-voltage battery to drop below 12.0 volts (12.0 V) permanently reduces the expected battery life and can lead to premature failure. For vehicles equipped with high-voltage (HV) batteries, (Plug-in Hybrid Electric Vehicle (PHEV) and Battery Electric Vehicle (BEV)), improper maintenance or handling may lead to a discharged HV battery, requiring replacement. We provide a flexible battery maintenance system which every MINI dealer can use to meet their particular needs. This bulletin explains the Battery Charging Calendar (see attachment), charging system and battery voltage checking procedure below.

Other

5 bulletins
11017299

MINI Interaction Unit (MIU) may intermittently black out.

11017298

While driving on a smooth and/or uneven road, a popping sound is heard from the bottom of the C-pillar area.

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This can occur on one and/or both sides on the vehicle C-pillars.

11016466

Bearing Shell Return

11008125

The initial loading time for the MINI Interaction Unit (MIU) takes a significantly long time.

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The start-up animation remains on the MINI Interaction Unit (MIU) for more than 30 seconds.

10249431

Customer complains of a musty odor or damp front footwell carpet.

Pre-Delivery & Maintenance

4 bulletins
11027778

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV...

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boots.

11018831

Inspection and Return - Output Drive Repair Kit

11008124

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...

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boots.

11000568

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...

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boots.

Body & Paint

4 bulletins
11024343

Front door power windows (left and/or right side) do not function.

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If the window(s) do operate, a grinding sound can be heard while opening and/or closing.

11012104

The tailgate will not latch when closed.

11000634

Delivery Stop Rear Door Trim Panel

10245428

Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.

Fuel System

2 bulletins
11006751

Some model year (MY) 2023/2024 MINI vehicles may be equipped with a Body Domain Controller (BDC)that needs to be replaced.

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This is not a safety, emissions, or any other performance issue.

11005250

Some model year (MY) 2023/2024 MINI vehicles may be equipped with a Body Domain Controller (BDC)that needs to be replaced.

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This is not a safety, emissions, or any other performance issue.

Transmission

1 bulletin
11032775

A Check Control message displays for Transmission oil service required (ID 2120).

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This warning can be triggered: From 60,000 miles (95,000 km) to 78,000 miles (125,000 km) After six years: The time interval of six years starts from the production date of the vehicle, not on the day of the first registration or the completion of the pre-delivery check (PDI). If the vehicle is driven more than approx. 1900 miles (3,000 km) after the first CCM, then a second message will be display for Transmission fault! (ID 368).

Brakes

1 bulletin
11022115

While opening the door, a groaning sound is heard from the door brake.

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Doors open and close stiffly.

Software & Calibration

1 bulletin
11012105

Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible.