2019 MINI Cooper S TSBs
144 Technical Service Bulletins across 15 categories
Categories
Engine
46 bulletinsDuring a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be...
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worn.
Different air temperatures are felt from left to right out of the front fresh air grilles (air vent).
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The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.
A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle
MINI TURBOCORD PORTABLE EV 120V/240V CHARGER: The MINI-approved accessory TurboCord will not charge the vehicle.
B46M ENVIRONMENTAL AIR CATALYST SENSOR - LTD WTY EXT TO 15 YEARS/150,000 MILES: Component/Issue-Specific Limited...
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Warranty Extension For the eligible vehicles, MINI USA, a division of BMW of North America, LLC ("MINI USA") is extending the limited warranty for the engine radiator's Environmental Air Catalyst (EAC) sensor (shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
NOISES FROM THE FUEL TANK AT IDLE: While driving slowly with low RPM or while idling, a faint knocking or fluttering...
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noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle.
B46M ENVIRONMENTAL AIR CATALYST SENSOR - LTD WTY EXT TO 15 YEARS/150,000 MILES: Component/Issue-Specific Limited...
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Warranty Extension For the eligible vehicles, MINI USA, a division of BMW of North America, LLC ("MINI USA") is extending the limited warranty for the engine radiator's Environmental Air Catalyst (EAC) sensor (shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
CENTRAL INSTRUMENT PANEL LED SURROUND RING DOES NOT ILLUMINATE WHEN IGNITION IS TURNED ON: This Service Information...
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Bulletin (Revision 2) replaces SI M62 01 19 dated January 2019.The central instrument's outer perimeter LED ring (arrows) does not illuminate when switching on the ignition or with the engine start-stop button. It only illuminates after direct actuation of a component (e.g. setting the temperature radio volume etc.). F57 shown; other models similar Software error in the Automotive Pixel Link driver (APIX driver). APIX is the serial high-speed Gigabit multichannel link that connects displays such as the LED ring with vehicle control modules.
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can...
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display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear. When performing a vehicle test the following diagnostic fault codes are stored in the BDC: CD0420 - "error of Flexray controller on Flexray bus" D91FF9 - "Flexray message data drivetrain 2 (DT_PT_2): Timeout" This message may be read out in the ZGM control unit or Body Domain Controller CAUSE Software in the Body Domain Control unit (BDC).
CREAKING NOISE FROM THE LOWER ENGINE AREA: This Service Information Bulletin (Revision 1) replaces SI M22 03 17 dated January 2018.
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During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area. CAUSE The bushing in the lower engine stabilizer link is working its way out of its aluminum housing thereby rubbing against the engine oil pan. The bushing in the lower engine stabilizer link (1) is working its way out of its aluminum housing. The aluminum housing starts to rub against the engine oil pan (2).
SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME) - B36C: In certain situations the exhaust valve seat inserts...
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may become overheated when using low quality fuel. If overheated the valve seat insert may become distorted and wear at an increased rate. Unfavorable software calibration for low quality fuel engine operation.
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES: This Service Information Bulletin (Revision #1) replaces SI B12 01 20 dated February 2020.
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After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster.
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY.
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After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.
Power-assisted Steering Intermittently Not Available at Engine Startup This Service Information Bulletin (Revision 1)...
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replaces SI M32 01 14 dated October 2016. The power assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS).
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following fault may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
SETS DURING WINTER WITH COLD AMBIENT TEMPS: This Service Information Bulletin (Revision 8) replaces SI M11 01 17 dated May 2019.
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The Service Engine Soon (MIL) light is on together with the following fault stored in the Digital Motor Electronics (DME). Fault Code: Control Unit: Fault Code Text: 118002 DME Mixture control: Fuel-air mixture too rich In the situation being described the fault is only stored during the cold winter months. Note: Various other causes for a rich mixture fault are possible and should not be overlooked. DME software diagnostic is too sensitive This situation is most likely to occur if the driving profile is one of frequent cold engine starts and/or primarily short distance trips (idle / low load operation) where full engine operating temperature is not reached Due to the lower engine oil temperatures crankcase vapors that contain a higher fuel content are not completely drawn off via the crankcase ventilation system A false DME adaptation routine could then lead to this fault being set.
CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or...
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droning noise heard from the lower engine area. CAUSE The bushing in the lower engine stabilizer link is working its way out of its aluminum housing thereby rubbing against the engine oil pan.
POWER WINDOWS INOPERATIVE.
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The power windows won't operate in any direction. CAUSE Possible faulty window motor.
DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST(EAC) SENSOR: The Malfunction Indicator Lamp (MIL) light is on and the...
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following fault code is stored in the DME: 1B8004 - EAC Sensor: Temperature - Engine coolant temperature radiator outlet comparison to each other implausible DME software calibration error for EAC sensor diagnostics.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL: In certain situations when the...
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crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME).
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In the situation being described the fault is only stored during the cold winter months along with the use of winter fuel.
GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE.
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A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.
B46M PZEV/SULEV ENGINE - FUEL TANK VENT (PURGE) VALVE: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE.
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The vehicle's malfunction indicator lamp (MIL) lights up.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported: The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
ENGINE STALLS AFTER STARTING OR WILL NOT START.
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The engine stalls right after starting (when stationary).
SERVICE ACTION: LOCK THE DME FAULT MEMORY.
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The fault memory lock in Digital Motor Electronics (DME) control unit was not activated. This lock should prevent the manual deletion of permanent fault codes. The DME fault memory lock has not been set.
GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE.
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A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle.
VANOS AND VANOS CENTRAL BOLT IDENTIFICATION.
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INFORMATION Replacing the VANOS gear central bolts or the VANOS gear will require a component inspection when the engine assembly has been previously replaced in one of the vehicles listed above. Ordering the parts via the model, production or VIN may provide the incorrect part numbers. The procedure below will help identify which VANOS parts are installed in the replacement engine. 11 36 7 608 788 Inlet adjustment unit Oulet adjustment unit Refer to the ETK and the repair instructions for one time use fastener and component information regarding additional screws, gaskets and seals.
"Service Action: Program Control Units (DME - VANOS).
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If the engine has been off for long period of time, when started it may run very rough at idle with the Service Engine Soon (MIL) light on. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is also displayed. If the engine is then stopped and restarted the problem would no longer be present."
Air Intake Makes Rattle Noise At Engine Idle.
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Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl.com/zwb8e6s Worn buffer in the battery tray
B38, B46 and B48 Engines: Engine and Cylinder Head Replacement Procedures.
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The engine may run rough and exhibit an engine noise from the VANOS area after the cylinder head or the engine is replaced.
"This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015..
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Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Cooper with the B38 engine) produced from 07/05/2014 to 02/24/2015 that are: Still a ""new vehicle"" in dealer inventory (no in-service date reported), and the Current odometer mileage is 155 or less. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Increased number of colds starts and stops during a vehicle's transportation and storage process (prior to customer delivery)."
"The upper crankshaft guide bearing may wear out prematurely.
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The wear on the guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction Warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area and engine damage can occur in rare occasions. This Service Action involves ""396"" F55 and F56 vehicles produced from January 2014 to February 2015. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. UN"
SI M11 03 15 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 03 15 dated April 2015.
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SUBJECT B38 Engine: Mixture Faults Stored in DME and Cylinder Head Cover Leaking Engine Oil.
SI M11 03 15 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 03 15 dated April 2015.
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SUBJECT B38 Engine: Mixture Faults Stored in DME and Cylinder Head Cover Leaking Engine Oil.
SI M11 03 15 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 03 15 dated April 2015.
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SUBJECT B38 Engine: Mixture Faults Stored in DME and Cylinder Head Cover Leaking Engine Oil.
"SI M11 02 16 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 02 16 dated February 2016..
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The upper crankshaft guide bearing may wear out prematurely. The wear on the guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction Warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area and engine damage can occur in rare occasions. This Service Action involves ""382"" F55 and F56 vehicles produced from February 2014 to December 2014. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. UN"
"SI M11 01 16 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 01 16 dated February 2016..
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The upper crankshaft guide bearing may wear out prematurely. The wear on the guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction Warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area and engine damage can occur in rare occasions. This Service Action involves ""52"" F56 vehicles produced from March 2014 to October 2014. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. UN"
?SUBJECT B38, B46 and B48 Engines: Engine Replacement Procedures .
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The engine may run rough and exhibit an engine noise from the VANOS area after the cylinder head or the engine is replaced.
?ENGINE MAY RUN ROUGH AFTER MSA ENGINE RESTART.
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Unfavorable DME software. Program and recode the vehicle using the latest version of ISTA.
?REDUCED ENGINE POWER WITH EXHAUST CAMSHAFT SENSOR FAULT STORED.
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DME software error or incorrect oil viscosity. Ensure that the engine oil level is correct and no other VANOS or oil pressure faults are present.
?SERVICE ACTION: REPLACE THE DME CONTROL UNIT.
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The damaged Digital Motor Electronics (DME) control unit may fail. The printed circuit board may be damaged due to a fault in the production of the DME control unit
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF..
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* On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!
Service Action: B38 Engine - Check and Replace Crankshaft Guide Bearing.
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The upper crankshaft guide bearing may wear out prematurely. The wear on the guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction Warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area and engine damage can occur in rare occasions.
KNOCKING NOISE FROM THE ENGINE COMPARTMENT.
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There is a knocking noise coming from the engine compartment or the engine shakes during: z Engine start z When driving off from a stop z When applying brakes CAUSE Damage to the right side engine mount. The damage may be subtle (1st picture) or obvious (2nd picture). Inspect the right engine mount and replace if necessary.
Body & Paint
20 bulletins?The panoramic roof sunblind does not close, or jams while closing.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
SERVICE ACTION 0041080200: MINI F54 RIGHT FRONT DOOR: Due to a fault in the press shop, there may be a crack in the...
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inner door panel of the front right door in the area of the window frame.
REWORKING THE PVC SEAM ON THE TAILGATE WATER CHANNEL: The body seam on the rear upper left of the body may not have been...
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completely sealed, causing a water leak.
SERVICE ACTION - F60 TAILGATE HANDLE STRIP: The incorrect tailgate handle strip may have been installed during...
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production.
SERVICE ACTION - F60 TAILGATE HANDLE STRIP: The incorrect tailgate handle strip may have been installed during...
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production.
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the...
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Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
CRACKING NOISE FROM A-PILLAR: When driving over rough road surfaces, a cracking noise can be heard from either or both...
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lower A-Pillars near the bottom corners of the windshield. Interference between 2 sheet metal panels.
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the...
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Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
FRONT DOORS DO NOT LATCH IN COLD WEATHER: At ambient temperatures below freezing one or both front doors may not open when attempting to enter.
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In some cases after opening they may not correctly latch. A missing seal on the inner Bowden release cable may allow water to enter the cable sheathing and freeze.
RATTLE NOISE FROM SUNROOF WHILE DRIVING: A rattle noise is present from the sunroof while driving only with the sunroof...
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glass in the closed position.
SUNROOF WILL NOT OPEN: The sunroof does not move and the vehicle has no faults stored related to the sunroof.
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A software error in the FZD (Roof function center).
RATTLE FROM FRONT DOOR: A rattle noise is present from the door while driving most commonly when driving over rough...
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roads.
CAVITY PROTECTION WAX LEAKING OUT OF HOOD.
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Cavity protection applied to underside of hood is leaking out onto wheel arch trim and grille.
Front Windshield Wiper Noises.
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Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.
?Front Windshield Wiper Noises.
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Customer complains wipers are noisy or chattering during wiper operation.
?RATTLE NOISE FROM SUNROOF WHILE CLOSED.
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When driving over rough road surfaces, a rattle noise is present from the roof when the sunroof is closed. Grease was not correctly applied to the sunroof mechanism during production.
?TAILGATE UNINTENTIONALLY OPENS.
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Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
RATTLE NOISE FROM SUNSHADE WHILE DRIVING.
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With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.
CAVITY PROTECTION WAX LEAKING OUT OF HOOD.
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Cavity protection applied to underside of hood is leaking out onto wheel arch trim and grille. Improper application of Cavity Protection Wax.
Infotainment
19 bulletinsMist formation on the windscreen inner surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening several times). The above may occur individually or in combination.
Any or all of the following CCM ID code 14/15/16/17 door open appear in the instrument cluster when the door is properly closed and locked.
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The locking operation of the door is not affected by the incorrect display.
The Headunit High (HU-H), also called NBT came in vehicles with option 609.
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This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and came in vehicles with option code 609. This uses map North America EVO. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and came in vehicles with option 6UM. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and came in vehicles with option code 609 or 6NP . This uses map North America WAY.
BLACK SPOT IN THE CENTRAL INFORMATION DISPLAY: A small black spot remains on the Central Information Display's (CID)...
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illuminated screen which does not go away after a key cycle or sleep mode. Dead pixels in the Liquid Crystal Display (LCD) diodes. Each individual light pixel on an LCD screen is made up of three diodes- red, blue and green. If all three fail, the pixel will appear as a permanent black dot. Dead pixels can occur as a result of: Blunt force contact to the screen that does not result in a cracked surface Non-functioning diodes Manufacturer defects (e.g., gas bubble).
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON.
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The vehicle cannot be unlocked using the remote control key button. However, Comfort Access operates normally on the front doors and the tailgate. In addition, the Check Control Message (CCM) for Tire pressure control is present on the Central Information Display (CID). The following fault codes may be stored in the Dynamic Stability Control (DSC) control unit: 480A46 - Tire Pressure Monitor D35694 - Message Missing Software error in the Body Domain Controller (BDC).
Safety Systems HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL.
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During an active call the call audio autonomously switching from the vehicle hands-free system to the phone. The Bluetooth connection returns after a vehicle sleep cycle (20 minutes).
PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE.
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During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION.
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The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
BLACK SPOT IN THE CENTRAL INFORMATION DISPLAY.
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A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
The Clock in the Instrument Cluster Loses time This Service Information Bulletin supersedes SI M62 05 15 dated June 2016.
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The time displayed in the instrument cluster (KOMBI) may lose a few minutes each week and the clock needs to be adjusted periodically.
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016..
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
This Service Information bulletin supersedes SI M84 01 14 dated November 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
"SI M84 02 15 Communication Systems SUBJECT HU-B: Bluetooth Connection Fails Sporadically .
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Page 1 of 2 January 2016 Technical Service The Bluetooth system works intermittently. One or more of the following scenarios may occur: ? Bluetooth pairing is not possible - display shows ""Please wait"" ? Unable to select the check box to activate Bluetooth? Device does not reconnect to the vehicle after a key cycle ? Audio interference noise is heard listening to iPod etc. ? When trying to access the user manual, the display shows ""Please wait"" Incorrect software installed in the Radio MINI Visual Boost."
The Clock in the Instrument Cluster Loses time .
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The time displayed in the instrument cluster (KOMBI) may lose a few minutes each week and the clock needs to be adjusted periodically.
?Technical Service ERRONEOUS CID MENU ENTRY- 'IMPORT JOURNEY'.
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?Import Journey (USB)? submenu item in the Stored Journeys menu of the Navigation system is not working.
TRUNK OPEN MESSAGE ON CLUSTER.
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Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector.
"NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START.
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A. Navigation system will not start at all or the ""Navigation system starts"" message is permanently displayed. B. While attempting to update the Navigation system's map, it will not update. Subfolder on internal Hard Disk Drive (HDD) is missing."
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, MINI Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
Electrical
16 bulletinsMINI electrical systems have continued to develop over the past few years.
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As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
Oscillations in the electric drive can occur.
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As a result, the 12 V positive battery cable may rub against the battery box cover.
During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle.
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are...
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securely closed and locked.
REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may...
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unexpectedly not provide power to the vehicle.
?REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may...
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unexpectedly not provide power to the vehicle. The high-voltage battery cells may not have been produced according to specifications.
?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may...
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unexpectedly not provide power to the vehicle. The high-voltage battery cells may not have been produced according to specifications.
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice.
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There may be a potential issue in the welding process of the HV-modules.
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): The software of the electrical machine electronics is faulty.
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This causes the scan tool to read out only the fault memory that was stored first so that any further faults are not displayed.
SECURITY IMPROVEMENTS FOR HEAD UNITS.
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Security patches for non-safety critical vulnerabilities in MINI head units Entry Nav Entry Media NBT and NBT EVO.
LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302.
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The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
SECURITY IMPROVEMENTS FOR HEAD UNITS.
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Security patches for non-safety critical vulnerabilities in MINI head units Entry Nav Entry Media NBT and NBT EVO.
LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302.
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The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
CENTRAL INSTRUMENT PANEL LED SURROUND RING DOES NOT ILLUMINATE WHEN IGNITION IS TURNED ON.
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CAUSE Software error in the Automotive Pixel Link driver (APIX driver). APIX is the serial high-speed Gigabit multichannel link that connects displays such as the LED ring with vehicle control modules.
"INFORMATION Covered under the terms of the MINI New Passenger Car Limited Warranty or the MINI NEXT Certified Pre-Owned Limited Warranty.
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This repair is also covered by the terms of the State-specific Emissions Warranty (dependent on the vehicle's model year, state of registration and its inclusion on the ""model-specific"" list of covered components). The MINI NEXT Certified Pre-Owned Limited Warranty applies to MINI vehicles that have and are still within the MINI NEXT Certified Pre-Owned Limited Warranty coverage period, but beyond the Emissions Warranty coverage that applies. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Coding Control module failures that occur during programming: Please claim these consequential repairs under the defect code listed in this bulletin and use the applicable KSD2 labor operations. Other Repairs Control module failures that occur prior to programming: When covered under an applicable limited warranty, claim these repairs using the applicable defect code and labor operations in KSD2. "
Collision warning and Pedestrian Warning Failed.
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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed CAUSE The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield, And/ or The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. KAFAS camera mounting bracket not secured correctly to the windshield. Notice the spacing between the white outline and the bracket. Possible solutions: Verify the KAFAS camera is installed (seated) properly in its bracket Replace the KAFAS camera Replace the windshield
HVAC & Climate
8 bulletinsCLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING: Clicking noise from the interior passenger side footwell when the...
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vehicle is being charged, with the air conditioning running at the same time.
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is...
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deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is...
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deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
WATER INGRESS IN FOOTWELL AREA FROM A/C CONDENSATE DRAIN: This Service Information Bulletin (Revision 1) replaces SI M64 01 16 dated September 2016.
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The condensate drain hose is blocked by the heat shield - The condensate drain hose is not attached properly to the housing - The condensate drain hose was damaged during installation or previous repair.
Air Conditioning Refrigerant R1234yf Introduction.
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INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of refrigerant/equipment incompatibility with the vehicle's system. Always carefully ascertain the type of refrigerant used in the vehicle's system before performing service. Labels on underside of hood, will detail which refrigerant is used in the air conditioning system. Service the vehicle with compatible recycling equipment ONLY. Attempts to adapt and use incompatible service tools will destroy both the vehicle's air conditioning system and the service tool. Never use any R-12/R134a service tools on R1234yf systems. Tools, such as manifold gauge sets, retain small amounts of refrigerant and lubricant. Attempting to use the same equipment on both R-12/R134a and R1234yf vehicles will contaminate the air conditioning systems. Obtain and use the correct type of refrigerant recovery/recycling machine. Follow the directions included in the machine's instruction manual. WARR
This Service Information bulletin supersedes SI M64 02 14 dated January 2016.
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designates changes to this revision SUBJECT Foul Odor when Switching On A/C . The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.
?SEAT HEATING DOES NOT GET SUFFICIENTLY WARM.
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The seat heating in the sports seat may not heat up sufficiently Software error in the climate control panel (IHKA)
AIR CONDITIONING COOLING IS INSUFFICIENT.
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* With option code SA 530 air conditioning or SA 534 Automatic air conditioning Produced from 2/1/2016 through 9/30/2016. * A/C system contains little or no A/C refrigerant. Contaminants under O-ring seals have allowed refrigerant loss.
Other
7 bulletins?BMW AG has issued a Delivery Stop: REPLACE CHARGE AIR LINE.
It is possible that the guide stem (aka rotational axis) on the wind deflector can break, upon removal and or during...
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installation.
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
Creaking Noise When Cornering: A creaking noise is heard from the front end of the vehicle while cornering...
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(predominantly left turns)
CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR MINI ASSIST.
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
Fuel System
5 bulletinsIn situations when the fuel tank vent line becomes blocked, the on-board diagnosis (OBD) may not detect the blockage.
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems...
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evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems...
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evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
SERVICE ACTION: REPLACE UNDERHOOD EMISSIONS LABEL.
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An incorrect "Group" number may be listed on the underhood emissions label for certain model year 2020 vehicles.
XM Satellite Radio Reception.
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INFORMATION Currently Satellite Radio is provided by SiriusXM for MINI customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio was broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which came in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units moved to the XM Satellites constellation and now show the same location based cutouts.
Pre-Delivery & Maintenance
4 bulletinsDuring inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...
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boots.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Due to a production error, the telematics control units were delivered without an IMS configuration.
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The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.
Transmission
4 bulletinsThe buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
When the vehicle is on a lift and wheels are manually spun, a clanking noise is heard from the transmission area.
EGS FAULTS STORED AFTER AISIN TRANSMISSION REPLACEMENT.
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Due to hardware changes in the AISIN GA6F21AW or GA8F22AW transmissions.
?SUBJECT Service Action: Program Control Units (DME) .
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A Check Control Message could intermittently be displayed indicating a Start/Stop Function failure. Vehicle may not restart after stopping. The following fault is stored in the DME: Fault 20BA20: clutch switch, signal: missing In addition the BDC may have the following fault stored: Fault 804084: clutch switch, plausibility fault compared to CAN signal This can occur if for example 14 gears changes are made, but the upper clutch position switch is only activated 10 times. This difference could occur when the clutch pedal is not being fully released between gear shifts or by resting a foot on the pedal so the upper switch position is not recognized.
Brakes
4 bulletinsVehicles with total mileage below approx.
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12,500 may experience premature wear of the left rear brakes. In some cases, there also may be visible damage due to thermal overload.
KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: KAFAS camera-based assistance system (without radar) is not...
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operating up to customer expectations. Customers can report system errors such as: Vehicle equipped with camera-based ACC, brakes without apparent reason and then does not accelerate When ACC is active, the vehicle does not brake, although it is obvious it should brake; or it even accelerates KAFAS system deactivates independently, due to system limitations that are not clear to the customer KAFAS system cannot be activated due to system limitations that are not clear to the customer When accelerating from a standstill, the vehicle does not automatically start in "Follow mode" Road signs are sporadically not detected Lane departure warning sporadically fails to function For the situations described in this service information bulletin that pertain to normal system limitations, ISTA diagnosis does not show any relevant fault codes stored.
CONVERTIBLE TOP WILL NOT COMPLETELY STOW: This Service Information Bulletin (Revision 3) replaces SI M54 03 17 dated May 2019.
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When attempting to stow the convertible top it does not compress into a fully locked position on the left side. This prevents the soft-top bow cover from moving forward into proper operating position as shown in video 54 01 17. Additionally a warning gong sounds and a Check Control Message "Roof not locked" appears. One or both can apply: An issue with the convertible top assembly gripper hook Improper adjustment of the convertible top storage spacer adjustment bolt Damaged folding top felt pad.
SI M65 01 16 February 2016 Audio, Navigation, Monitors, Alarms, SRS Technical Service SUBJECT XM Satellite Radio Reception.
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Currently Satellite Radio is provided by SiriusXM for MINI customers. Satellite radio is broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which currently come in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units will move to the XM Satellites constellation and will show the same location-based cutouts. SiriusXM is currently updating the repeater network to cover areas of low reception, but the general disadvantage of geostationary satellites can't be compensated completely. Buildings, hills, trees, highway sound blocking walls or any other obstacles might block the satellite signal coming from the south at a 32 degree elevation angle and might cause audio dropouts in absence of terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets flatter. Adverse weather conditions will affect reception. Sirius XM will increase the amount of Sirius and XM repeaters gradually to improve situation in metropolitan areas. When investigating Satellite Radio cutouts or a temporary loss of reception: z Please compare to a similarly equipped vehicle. z Do not compare an XM equipped vehicle to a Sirius equipped vehicle. z Replace no parts Customers should direct all reception complaints to MINI Customer Relations department at 1-866275-6464 Customers must provide: z the exact location (street address or Latitude/Longitude) of dropout z weather conditions z time of day the drop occurred. Customer Relations will collect the locations of the XM reception c
Lighting
3 bulletinsAmbient lighting changes color after the vehicle goes to sleep.
SERVICE ACTION - MOUNTING THE OIL FILLER CAP CORRECTLY: The oil filler cap may not be mounted correctly.
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The cap was not installed correctly during assembly.
SERVICE ACTION - MOUNTING THE OIL FILLER CAP CORRECTLY: The oil filler cap may not be mounted correctly.
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The cap was not installed correctly during assembly.
Air Bags & Safety
3 bulletinsAIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated...
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February 2017.
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT.
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT.
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The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
Steering
2 bulletinsThe following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock,...
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e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area; slight vibrations, also noticeable from the driver's seat; the vehicle may also jerk slightly.
This Service Information bulletin supersedes SI M61 01 15 dated February 2015.
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SUBJECT Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.
Tires & Wheels
2 bulletinsNew RDC wheel electronics will be introduced with future generation MINI models.
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The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from...
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the front driver's or passenger's seat during forward/back seat adjustment.
Software & Calibration
1 bulletinACTIVE CRUISE CONTROL (ACC) CANNOT BE ACTIVATED: After the recent software update, the cruise control cannot be...
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activated.