Powered byNHTSA|EPA|Community Reports|Updated
HomeTSBsMINI2010 Cooper Clubman

2010 MINI Cooper Clubman TSBs

97 Technical Service Bulletins across 14 categories

Engine

35 bulletins
10171506

CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may...

Read full bulletin

experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated along with high-pressure fuel pumprelated faults stored in the Engine Control Module (DME). PROCEDURE Perform the corresponding diagnosis/vehicle test and run the test plans to completion as applicable.

10162461

Air Conditioning System Leak Testing.

Read full bulletin

The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and can lead to an improper diagnosis of small leaks. A leak cannot be located exactly if accessibility is impaired (in the case of the expansion valve, evaporator or condenser).

10150347

During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing.

Read full bulletin

No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing. The o-ring has been dislodged from the non-return valve inside the engine oil filter housing. No subsequent engine damage occurs from the dislodged o-ring. Engine oil filter housing (1) Rubber o-ring (2) The material dimensions of the rubber o-ring are not satisfactory, allowing it to become dislodged from its installation location.

10150301

DMTL Pump: Warranty Extension to 10 Years/120,000 Miles.

Read full bulletin

On affected vehicles, the Tank Leak Diagnostic Module (DMTL) pump can fail. Some vehicles will have the Service Engine Soon lamp illuminated, but the vehicle's drivability and engine performance will not be reduced by this DMTL pump malfunction.

10150237

?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory.

Read full bulletin

The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.

10150203

N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME.

Read full bulletin

Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C

10149621

Whistling Noise from the Water Pump Area.

Read full bulletin

A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner.

10149500

Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine.

Read full bulletin

CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.

10149464

"N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME.

Read full bulletin

Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: FC 2D9B Knock Sensor, Signal While performing test plan B1214 M KNOCK SENSOR, the following error message will be displayed: ""An error has occurred during execution of a service program. Fault code: 61/3."" This error in the test plan will not allow diagnosis to continue. The test plan error will be repaired with ISTA/D 2.36.0. CAUSE A DME calibration error in the knock sensor diagnostics results in an increased sensitivity threshold to cold temperatures."

10148441

N16 Engine: Oil Leak from Cylinder Head Sealing Plug.

Read full bulletin

An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production.

10148391

N16 Engine: Oil Leak from Cylinder Head Sealing Plug.

Read full bulletin

An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. CAUSE The sealing plug was not tightened sufficiently during production.

10148346

N16: Fault 274D Mixture Adaptation Is Stored in the DME.

Read full bulletin

Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2. Unfavorable DME software

10148293

N16 and N18 Engine Oil Leak.

Read full bulletin

The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.

10148206

Dual Mass Flywheel: Diagnosis and Inspection.

Read full bulletin

INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload. PROCEDURE Refer to the attached "Dual-mass Flywheel Inspection" document for the complete inspection procedure. The dual-mass flywheel replacement is justified only if one or more of the following criteria are met: 1. The total rotational free-play measured at the flywheel gear ring is: Equal to or greater than 3 tooth gaps on N14/N18-equipped engines; Equal to or greater than 14 tooth gaps on B38/B46/B48-equipped engines. 2. The secondary plate total axial bearing play measured at outside diameter of the flywheel is: Equal to or greater than 3 mm on N14/N18-equipped engines; Equal to or greater than 5 mm on B38/B46/B48-equipped engines. 3. Significant discoloration in the adjoining area outside the friction ring, or a severe ablation/erosion of the friction area, is present. WARRANTY INFORMATION Warranty claims for replacing a Dual Mass Flywheel are subject to denial or debit when it is determined that the diagnostic procedures outlined above were not followed. ATTACHMENTS View PDF attachment M210114_Dual-Mass_Flywheel_Inspection.

10147958

N16: Fault 274D Mixture Adaptation Is Stored in the DME.

Read full bulletin

Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: ??Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2. Unfavorable DME software.

10147956

"N16 and N18 Engine Oil Leak.

Read full bulletin

The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC Below is the procedure for identifying how far the engine oil has migrated inside the engine electrical harness, when this issue occurs, if at all. The procedure must be followed very carefully so that the proper repair is identified. 1. Disconnect the oil pump volume control solenoid valve electrical connection per Repair Instructions 11 41 519 ""Removing and installing or replacing the solenoid valve (engine oil pump)."" Inspect the electrical connector; if no engine oil is found inside the electrical connector, perform the oil pump volume control valve repair procedure. If engine oil is found inside the electrical connector, proceed to diagnostic procedure step 2. 2. Remove the cover from the DME and remove all three electrical connectors from the DME. Inspect the connectors for traces of engine oil. If no engine oil is found, perform the oil pump volume control valve repair procedure and replace the engine section of the wire harness. Refer to EPC for the additional part number. If engine oil is found in the DME connector, proceed to step 3. 3. If engine oil is found in the DME electrical connector, perform the oil pump volume control valve repair procedure, replace the engine section of the wire harness and replace the DME. Refer to EPC for the additional part numbers. Do not remove the engine oil pan. Do not replace the oil pump volume control valve. Do not replace engine oil pump. OIL PUMP VOLUME CONTROL VALVE REPAIR"

10147800

The Blower Motor is Faulty.

Read full bulletin

The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor to fail.

10147794

"MINI Motorer-Focused Satisfaction (MFS) Program.

Read full bulletin

Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is providing the following Motorer-Focused Satisfaction (MFS) Program. This program's procedures have been available to you to address specific Motorers' concerns since September 1, 2014. As part of our Motorer Pledge to deliver an incredible MINI motoring experience, for the abovereferenced MINI vehicles, we developed this program to increase our Motorers' satisfaction by helping to prevent unexpected dealer service repair visits."

10147288

This Service Information bulletin supersedes SI M64 02 15 dated August 2015.

Read full bulletin

SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor to fail.

10147163

Valve Stem Replacement with Wheel Electronics.

Read full bulletin

Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement.

10147108

SI M11 01 12February 2015 EngineTechnical Service This Service Information bulletin supersedes SI M11 01 12 dated March 2014.

Read full bulletin

designates changes to this revision SUBJECT N16 and N18 Engine: Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC

10146930

No sound from the radio, telephone, gong signal and or PDC.

Read full bulletin

Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE Non MINI approved (third-party supplier) USB cable plugged into the USB port. CORRECTION Install new MINI approved USB cable.

10146799

"ENGINE MECHANICAL WATER (COOLANT) PUMP: LIMITED WARRANTY EXTENSION TO 7 YEARS/84,000 MILES.

Read full bulletin

INFORMATION As part of a Class Action Suit Settlement for the vehicles listed above (""Class Vehicles""), MINI USA, a division of BMW of North America, LLC, is extending the limited warranty for the engine mechanical water pump to: z Item #1: This ""component-specific"" limited warranty extension applies to defects in materials or workmanship. z This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the MINI New Passenger Car Limited Warranty. z When it is necessary, the friction wheel is covered only when it is done in conjunction with performing an eligible and covered engine mechanical water pump repair. z This extended coverage does not apply to electric water pump. Note: This bulletin is a notice of a component-specific ""limited warranty extension as part of a Class Action Settlement. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing a problem with the water pump."

10146796

"Update MINI Water Pump Class Action Settlement: Herremans v.

Read full bulletin

BMW of North America, LLC. MINI USA, a division of BMW of North America, LLC (""MINI USA"") has entered into a nationwide settlement with the plaintiffs in the above referenced class action and the Court has granted final approval of the settlement. This DCS message provides you with the latest information about this case and the settlement. Class Allegations. The Plaintiff claimed that MINI produced and sold certain MINI Cooper Class Vehicles with defective water pumps. Class Vehicles are MINI R55, R56, R57, R58, R59, and R60 Series vehicles equipped with N12, N14, N16 or N18 engines that were sold or leased to Class Members in the US (including Puerto Rico). The Class Vehicles were produced from October 2006 through November 2012."

10059114

MINI: FAULTY SOFTWARE FOR THE TANK VENTILATION CONTROL DISPLAYS ENGINE THROTTLE REACTION WHEN TEMPERATURE IS HIGH...

Read full bulletin

OUTSIDE, AND MORE OBVIOUS IF THE TANK IS ONLY PARTLY FILLED. *MA

10059094

MINI: A MECHANICAL FAILURE AND DME SOFTWARE ERROR OF THE VANOS ACTUATORS CAUSE THE ENGINE TO RUN ROUGH WHICH ACTIVATES THE MALFUNCTION WARNING LIGHT.

Read full bulletin

*MA

10057570

MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL...

Read full bulletin

SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. *PE

10057380

MINI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

Read full bulletin

QUESTIONS AND ANSWERS FOR TIMING CHAIN OF VARIOUS MINI. *PE

10049421

MINI: ENGINE COOLANT TEMPERATURE SENSOR, NOW AN INDIVIDUAL COMPONENT DUE TO CHANGE IN WIRING HARNESS AND REPLACEMENT OF...

Read full bulletin

HARNESS HAS TWO SEPARATE TWO PIN CONNECTORS, WHERE ONE FOR COOLANT TEMPERATURE SENSOR AND OTHER COOLANT THERMOSTAT. ALL MODELS BUILT UP TO 3/2012. *PE

10046979

MINI: WHEN A FALSE READING LEADS TO DIFFICULTY IN STARTING ENGINE AND CAUSES SERVICE ENGINE SOON LAMP TO ILLUMINATE,...

Read full bulletin

INTERNAL CORROSION IS FORMING IN ENGINE COOLANT TEMPERATURE SENSOR, CAUSING INACCURATE ENGINE TEMPERATURE READING DUE TO BRIDGING OF CONTACTS. MODELS 2010-2012 R55, R56, R57, R58. *PE UPDATED ON 4/19/2013. *KB

10046940

MINI: INACCURATE ENGINE TEMPERATURE READING DUE TO POSSIBLE CORROSION FORMING IN ENGINE COOLANT SENSORS WHICH LEADS TO...

Read full bulletin

BRIDGING OF CONTACTS CAUSING DIFFICULT IN STARTING ENGINE OR ILLUMINATION SERVICE ENGINE SOON LAMP. MODELS R55, R56, R57, R58. NO MODEL YEARS LISTED. *PE UPDATED ON 4/19/2013. *KB

10046920

MINI: INTERNAL BRIDGING OF CONTACTS BY INTERNAL CORROSION FORMING ON ENGINE COOLANT TEMPERATURE SENSOR, COULD GIVE...

Read full bulletin

INACCURATE ENGINE TEMPERATURE READING LEADING TO DIFFICULTY IN STARTING AND/OR SERVICE ENGINE SOON BEING ILLUMINATED. MODELS 2010-2012 R55, R56, R57, R58. *PE UPDATED ON 4/19/2013. *KB

10044699

MINI: WHEN RESEALING ENGINE OIL PAN, ENGINE OIL PAN GASKET REPLACEMENT SHOULD NO LONGER BE USED DUE TO CAUSING SEALING FLANGE BECOMING DEFORMED.

Read full bulletin

MODELS R55, R56, R59, R60, R57, AND R58. NO MODEL YEARS LISTED. *PE

10044680

MINI: ON CERTAIN MODEL VEHICLES, AN ENGINE OIL LEAK MAY OCCUR, DUE TO THE COMPROMISED OIL PUMP VOLUME CONTROL SOLENOID...

Read full bulletin

VALVE, FROM THE UNDERSIDE OF ENGINE. NO MODEL YEARS LISTED. *PE UPDATED 4/19/2013. *KB UPDATED 3/11/14. *PE

10043873

MINI: SERVICE ENGINE SOON IS ILLUMINATED DUE TO TANK VENTILATION VALVE (TEV) BEING JAMMED OPEN AND FUEL CAP, WITH...

Read full bulletin

EVAPORATIVE SYSTEM LEAKAGE, WAS INCORRECTLY INSTALLED. *PE

Electrical

14 bulletins
11032745

The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily...

Read full bulletin

increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.

11015837

The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily...

Read full bulletin

increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.

10244507

MINI electrical systems have continued to develop over the past few years.

Read full bulletin

As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.

10150357

?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently.

Read full bulletin

When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof in the tilted/open position, Window partially open, Excessive local noise (for example, near an airport, on a busy road, or in heavy rain) CAUSE Normal sensitivity of the interior ultrasonic sensor.

10150356

"Discharged Battery: Energy Diagnosis Must Be Performed.

Read full bulletin

MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To properly repair the vehicle the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. The procedure below will guide the technician to properly repairing the vehicle and getting paid for a warranty claim. CAUSE Discharged battery."

10150147

"CHAMP2: Stored Radio Stations Deleted After Ignition Off.

Read full bulletin

After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"

10150091

"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently.

Read full bulletin

INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced. If the customer wishes to park the vehicle with the sunroof tilted, the window partially open, and/or in an area with excessive local noise, the interior sensor must be switched off by using the following procedure: Press the lock button on the remote control twice in succession. The LEDs flash in short succession for approx. 2 seconds. The interior ultrasonic sensor is switched off until the vehicle is unlocked and locked the next time. NOTE: This information can be found in the Owner's Manual in the ""Controls"" section under ""Switching off the tilt alarm sensor and interior movement detector."""

10150090

"HAMP2: Stored Radio Stations Deleted After Ignition Off.

Read full bulletin

After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"

10149623

"Discharged Battery: Energy Diagnosis Must Be Performed.

Read full bulletin

MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To repair the vehicle properly the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair. CAUSE Discharged battery."

10148211

Automated Activation of Navigation System During PDI/QC1.

Read full bulletin

INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle by entering the 20-digit enabling code manually.

10147748

"CHAMP2: Stored Radio Stations Deleted After Ignition Off.

Read full bulletin

After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the CHAMP2 head unit"

10147704

"Discharged Battery: Energy Diagnosis Must Be Performed.

Read full bulletin

MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To repair the vehicle properly the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair. Discharged battery."

10147573

FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES.

Read full bulletin

When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module could fail. There is a compatibility issue with certain combinations vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.

10043722

MINI: INFORMATION PROVIDED REGARDING PROCEDURE OF REPLACING FUEL LEVEL SENSOR DUE TO FAILURE ON THE RIGHT AND/OR LEFT SIDE.

Read full bulletin

*PE

Infotainment

13 bulletins
10151349

Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016..

Read full bulletin

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware

10151060

This Service Information bulletin supersedes SI M84 01 14 dated November 2014.

Read full bulletin

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware

10150241

Incorrect Customer Relations Telephone Number Is Saved in the Vehicle.

Read full bulletin

The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:

10149508

Telephone: Phonebook Does Not Transfer to the Vehicle.

Read full bulletin

The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit

10149469

Telephone: Phonebook Does Not Transfer to the Vehicle.

Read full bulletin

The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit

10148358

Automatic Deactivation of Recirculation Mode.

Read full bulletin

The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.

10148212

Service Action: Bluetooth Software (KISU Data) Update.

Read full bulletin

This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery.

10148058

Automatic Deactivation of Recirculation Mode.

Read full bulletin

The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.

10147644

"This Service Information bulletin supersedes SI M84 02 14 dated December 2014.

Read full bulletin

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery. AFFECTED VEHICLES This Service Action involves certain R5x, R6x equipped with COMBOX (CMedia), and F56 vehicles equipped with HU-H (option code 7L5). First check if a Service Action label with a code number 75 is already attached to the B-pillar. If code number 75 has been punched out, the campaign has already been performed, no further action is required. For the affected vehicles, the DCSnet Warranty Vehicle Inquiry ""Vehicle Comment"" and/or the Key Reader/ISPA Light application's ""Comments Information on"" tab has been updated to display the following message: Service Action SI M84 02 14: Bluetooth So

10147643

"SUBJECT iPhone and iOS 8.x Information.

Read full bulletin

INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "

10147290

NAV Road Map Installation Using USB Stick.

Read full bulletin

The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. 32GB USB stick is necessary Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to the Attachment. 2. To install the desired NAV road map version into the vehicle, connect the USB stick into the USB connector. The connector is located: On R-Series MINI vehicles in the glove box: https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/26...10/5/2015 Page 2 of 2 On F-Series MINI vehicles at the center instrument panel area 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment M651015_Attachment.

10146981

"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.

Read full bulletin

Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."

10146752

Automatic Deactivation of Recirculation Mode.

Read full bulletin

The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.

Brakes

8 bulletins
10150309

Squeaking Noise from Front Seat.

Read full bulletin

A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the foam rubber padding of the seat back.

10150306

"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient.

Read full bulletin

The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."

10150205

"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013.

Read full bulletin

designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."

10149332

Erroneous "Service due" Message Though Brake Lining Thickness Sufficient.

Read full bulletin

The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness.

10149331

ABS/DSC Control During Light Braking.

Read full bulletin

When driving slowly over uneven road surfaces, there may sometimes be pre-mature ABS application relative to the driving situation with the brake lightly applied. Software in the Dynamic Stability Control unit (DSC)

10148349

Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification.

Read full bulletin

The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.

10147642

"SI M34 01 13January 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated May 2014.

Read full bulletin

designates changes to this revision SUBJECT Erroneous ""Service due"" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow ""Service Due"" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC"

10051918

MINI: ABS/DSC CONTROL DURING LIGHT BRAKING.

Read full bulletin

DRIVING OVER UNEVEN ROAD SURFACES AT A SLOW PACE MAY SOMETIMES CAUSE PRE-MATURE ABS APPLICATION WHEN THE BRAKE IS LIGHTLY APPLIED. MODELS R55, R56, R57, R58, R59, AND R60. *KB

Other

6 bulletins
11033151

Control Unit PDC Return

10150305

Adjusting Rear Camber.

Read full bulletin

Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly

10150269

Intermittent Humming or Buzzing Noise from Speedometer.

Read full bulletin

When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster

10150148

Basic SVS: Voice Recognition Inoperative After Programming.

Read full bulletin

After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.

10147694

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits.

Read full bulletin

Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

10043725

MINI: AFTER DRIVE-AWAY LOCKING ACTIVATES, IT IS NOT POSSIBLE TO UNLOCK THE BOOT.

Read full bulletin

*KB

Body & Paint

4 bulletins
10162460

Service Action: Checking or Replacing the Door Sill Trim Strips.

Read full bulletin

The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill.

10150308

Bonnet Lock Difficult to Open or Close.

Read full bulletin

The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly

10148351

Transportation Protective Sleeve Introduced for Windshield Wipers.

Read full bulletin

The windshield wipers streak and judder. The windshield wiper blades become distorted during transportation and when in storage.

10148297

Window Regulators Squeak when Moving Up or Down.

Read full bulletin

The front side windows can make a squeaking noise when operated.

Suspension

4 bulletins
10150089

Clicking Noise from Rear Suspension on Uneven Road Surface.

Read full bulletin

A clicking noise is heard from the rear suspension on uneven roads CAUSE

10149466

Service Action: Replace Both Sun Visors.

Read full bulletin

When opening the sun visor mirror cover, the pivot pins bind. The spring tension is too great and weak pivot pins can break.

10147990

Service Action: Replace Both Sun Visors.

Read full bulletin

When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.

10147226

Service Action: Replace Both Sun Visors.

Read full bulletin

When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.

Pre-Delivery & Maintenance

3 bulletins
10179827

OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty...

Read full bulletin

Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty for the front passenger's OC3 seat occupancy mat (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.

10153778

OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120.

10150985

?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.

Read full bulletin

This Service Information bulletin supersedes SI 01 11 16 dated December 2016.

HVAC & Climate

3 bulletins
10149507

Red or Blue Cap Missing from Temperature Control Wheel.

Read full bulletin

The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel.

10148245

?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.

Read full bulletin

The air conditioning compressor is excessively loud/running rough when the air conditioning system is switched on and the compressor is active. Vibration in the air conditioning suction line (low side).

10056104

MINI: SUCTION LINE (LOW SIDE) OF AIR CONDITIONER, VIBRATES, AND COMPRESSOR IS EXCESSIVELY LOUD AND RUNS ROUGH WHEN AIR...

Read full bulletin

CONDITIONER SYSTEM IS ON AND COMPRESSOR IS ACTIVE. MODEL 2009-2010 R55 (COOPER CLUBMAN, COOPER S CLUBMAN, R56 (COOPER, COOPER S), R7 (COOPER CONVERTIBLE, COOPER S CONVERTIBLE), R60 (COOPER COUNTRYMAN, COOPER COUNTRYMAN S, COOPER COUNTRYMAN ALL4). *PE

Transmission

2 bulletins
10152680

"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT.

Read full bulletin

The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"

10134994

AISIN AUTOMATIC TRANSMISISON: RIGHT SIDE OUTPUT SHAFT SEAL REPLACEMENT

Fuel System

2 bulletins
10147699

N18:MINI Fuel Additive.

Read full bulletin

INFORMATION Because carbon deposit buildup is related to fuel quality, it is not considered a defect in the vehicle's materials or workmanship. Consequently, the use of MINI Fuel Additive as outlined in this bulletin is not covered under the terms of the MINI New Passenger Car Limited Warranty, MINI Maintenance Program, any applicable Federal, State or MINI Emissions Warranty or the MINI Next Certified Pre-Owned Limited Warranty. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/217...4/7/2015

10042084

MINI: WHENEVER THE FUEL IS BEING DEPLETED, THE GAUGE FAILS TO REACH FULL POSITION OR NOT UPDATE ITSELF WHEN FUEL TANK IS BEING FILLED.

Read full bulletin

*PE

Tires & Wheels

1 bulletin
10206696

New RDC wheel electronics will be introduced with future generation MINI models.

Read full bulletin

The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.

Lighting

1 bulletin
10151347

Delay in Automatic Driving Light Switching on/off.

Read full bulletin

When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.

Software & Calibration

1 bulletin
10148447

iPhone: Connection Failures with iOS 7.

Read full bulletin

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants