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2009 Mercury Grand Marquis TSBs

16 Technical Service Bulletins across 7 categories

Brakes

4 bulletins
11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad...

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systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

10254138

All accessory stick-on keyless entry keypads come with a wallet card containing the master code.

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If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

10140323

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).

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The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

10138524

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).

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The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

Transmission

4 bulletins
10204997

4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available

10075262

4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been...

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released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.

10056701

FORD/LINCOLN/MERCURY: FAILURE OF PLANETARY GEAR ASSEMBLY IS DUE TO TRANSMISSION, ON CERTAIN VEHICLES, EXHIBITING...

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GRINDING, GEAR SLIPPAGE, WHINE TYPE NOISE, VIBRATION, WHILE DRIVING OR LOSS OF REVERSE. *PE

10056191

FORD/LINCOLN/MERCURY: THE INDICATOR MAY ILLUMINATE OVERDRIVE OFF AND/OR SLIPPING IN 3RD OR NO 4TH GEAR, DUE TO DIRECT...

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CLUTCH FAILURE AND DIAGNOSTIC TROUBLE CODE (DTC) P0733 AND/OR P0734. MODEL 2008-2013 MARK LT, F-150, CROWN VICTORIA, GRAND MARQUIS, TOWN CAR, E SERIES. *PE

Steering

2 bulletins
10183773

For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles...

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not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.

10054924

FORD: THE LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION OF SWING LINK JOINTS, COMBINED WITH COLLAPSED UPPER...

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INTERMEDIATE STEERING SHAFT, RESULTING IN STEERING COLUMN SEPARATION AND LOSS OF STEERING CONTROL. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE UPDATED 04/23/14 *LJ UPDATED 07/10/15 *TA UPDATED 7/15/15 *TA

Engine

2 bulletins
10166447

This SKU is a Radiator Fan.

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The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.

10028750

FORD: RIGHT SIDE REAR AXLE OIL LEAKS.

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OIL LEAKS FROM THE RIGHT REAR AXLE WHEEL BEARING OIL SEAL MAY BE CAUSED BY A COMBINATION OF A DAMAGED SEAL AND/OR POOR SEAL SURFACE FINISH OF THE AXLE SHAFT. *PE

Infotainment

2 bulletins
10137113

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying...

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original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

10095184

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING...

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ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB  SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB  SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

Pre-Delivery & Maintenance

1 bulletin
10205037

Inpected or repaired under 13R01 - Requests for recall service action under 13S08

Electrical

1 bulletin
10109070

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs).

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The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.