2010 Mercedes Benz C63 TSBs

The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's Manual" including acoustic warning - Red or yellow message "ESP / ABS Currently Unavailable - See Owner's Manual", sometimes with acoustic warning - White message about tire pressure monitor or run flat indicator: "Tire Pressure Loss Warning Defective" or "Tire Pressure Monitor Defective" In addition, the indicator lamps of the following systems may light up: - Brakes / ABS / ESP / ESP Off / engine diagnosis Furthermore: - The chassis CAN is partially or completely disrupted - Several control units (e.g. the electric power steering, ESP, engine etc.) cannot be interrogated or are not listed in the quick test - Various CAN communication errors from other control units may be logged (see list "Control unit / Fault code")

clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to 02/2012 and with more than 10,000 km. The two fault codes can also occur in combination with rpm sensor faults (see also GI27.50-P-035556). The rpm sensor fault is not connected with this complaint.

and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possible. and/or Rear window wiper inoperative. and/or Various fault codes concerning disrupted communication paths are stored and/or the corresponding control units are not displayed in the quick test. Affected control units include the transmission control unit, electronic ignition lock, driver SAM, engine control unit, Lane Keeping Assist, Distronic.

Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

Engine Running Roughly

Engine Running Roughly

Engine Running Roughly

REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR. *PE

MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C300, 350, 250, 63), 207 (E350, 550). NO YEARS LISTED. *PE UPDATED 12/30/13. *PE UPDATED 5/9/14. *PE

VEHICLE TO HAVE REDUCED OR NO POWER, INTERMITTENTLY, AND SOFTWARE NEEDS TO BE UPDATED. MODEL 204. NO MODEL YEARS LISTED. *PE

WILL BE RETROFITTED WITH FOUR ADAPTER HARNESSES AS A PRECAUTIONARY MEASURE. MODELS 2005-2011 164, 171, 203, 204, 207, 209, 211, 212, 216. 219, 221, 230, 251, 463. *PE UPDATED 12/18/12. *PE UPDATED 3/18/2013 *JS

IDLE SPEED LIMITS WERE SET TOO NARROW. *RM

THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

THE STOP BUFFERS ARE TOO HARD AND ARE CREATING THE NOISE DURING VIBRATION. *RM

Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. 1.1. Order the required service covers by referring to the variant overview. 1.2. Remove lamp unit 1.3. Remove all grommets from vent openings. 1.4. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation membrane to work properly! 1.5. Remove existing service cover 1.6. Place desiccant packs in new service covers and bolt down 1.7. Stick new diaphragm onto specified surface on service cover [picture of service cover] Note: The bonding surface must be clean and dry. 06

determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.

*PE

AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET FIVE TIMES. WITH MODES 202, 210 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET THREE TIMES. EARLIER MODELS WOULD HAVE TO HAVE THEIR AIRBAG CONTROL UNIT AND TRIGGERED RESTRAIN COMPONENTS CHANGED ONLY AFTER AN ACCIDENT. NO MODELS OR MODEL YEARS LISTED. *PE

THE FUNCTIONING OF THE SRS IS NOT IMPAIRED. AN UPDATE TO SOFTWARE OF SRS CONTROL MODULE SOFTWARE IS AVAILABLE TO CORRECT THIS CONDITION. *PE UPDATED 4/12/11. *PE

A NEW REVERSIBLE EMERGENCY TENSIONING RETRACTOR CANNOT BE INSTALLED. AS OF MODIFICATION , THE CONNECTOR HOUSING OF THE REVERSIBLE EMERGENCY TENSIONING RETRACTOR WAS REVISED AND IS INCOMPATIBLE WITH THE VEHICLE WIRING HARNESS AS A RESULT. YEAR OF MANUFACTURE 09/01. *PE

original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the even the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.

original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.

original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) Model Year Model (platform) 2005 - 2011 SLK-Class (R171) 2008 - 2015 C-Class Sedan/Coupe (W/C204) 2012 - 2017 SLK-Class (R172) 2010 - 2015 GLK-Class (X204) 2012 - 2016 CLS-Class (C218) 2010 - 2016 E-Class Sedan/Wagon (W/S212) 2013 - 2016 SL-Class (R231) 2010 - 2017 E-Class Coupe/Cabrio (C/A207) Only the following damage code can be claimed for the replacement of the rear subframe due to corrosion with perforation: Damage Code: 35441 47 Always check VMI to determine if a vehicle is covered under this 20 years/unlimited miles extended warranty. Please

determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Mercedes-Benz dealer will rework the seam seal at the spare tire well at the next workshop visit.

DUE TO TOLERANCE AND SETTLING OF THE RUBBER SEAL THE TRUNK LID MAY TOUCH THE BUMPER DURING CLOSING ON THE AFFECTED VEHICLES. DEALERS WILL ADJUST THE TRUNK LID STOPS AT THE NEXT WORKSHOP VISIT. *PE

ITS BEEN DETERMINED THAT THE REAR LIFT GATE STOPS MAY NOT BE ADJUSTED TO SPECIFICATION. IF STOPS ARE NOT ADJUSTED PROPERLY, THE REAR LIFT GATE MAY CONTACT THE BODY WHEN DRIVING ON UNEVEN ROADS. DEALERS WILL ADJUST THE REAR LIFT GATE STOPS AT THE NEXT WORKSHOP VISIT. MODEL 204.9, MODEL YEAR 2010. *PE

Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available for ordering. With XENTRY DVD 03/2014 a new telematics DVD with part number A 166 827 21 00 is being shipped. This telematics DVD replaces the previous telematics DVDs.

in the stowage compartment of the center console.

Heard once when changing from forward to reverse (and vice versa)

REVERSIBLE EMERGENCY TENSIONING RETRACTOR CONTROL UNIT. LEFT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR CONTROL UNIT (A76) OR RIGHT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR CONTROL UNIT (A76/1) CANNOT BE STARTED UP. *PE

INOPERATIVE" WHEN DRIVING OVER LANE MARKING. MODELS 204 (C300, 350, 63, 250). *PE

FAULT MESSAGE DISPLAYED. *PE

THIS IS A SOFTWARE PROBLEM. *RM

The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 has a malfunction. - STORED A23300 - Front PARKTRONIC warning element 1 has a malfunction. - STORED

informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.

Lumbar support pockets cannot be filled up or they drain.

THIS ACTION APPLIES TO NEW VEHICLE INVENTORY ONLY. *PE

POSSIBLE COMPONENTS: LOW BEAMS; FRONT FOG LAMP; HIGH BEAMS; WASHER FLUID PUMP AND THE HEADLAMP CLEANING SYSTEM ARE ALSO POTENTIALLY AFFECTED. HARDWARE FAULT IN DRIVER SIDE SAM. MODEL 204. NO MODEL YEARS LISTED. *PE

Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being aimed towards the garage door, but the vehicle is in a different position. 4. The garage door drive is old. Remedy 1. The lower level of transmission power is mainly perceived by customers who did not have any infrared windows (code 595) or all-round infrared windows (code 596) or heated windshield (code 597) in their previous model or who have another model without this special equipment in their fleet. The loss in transmission has technical reasons, i.e. a thin metal film is fitted in the windows. Please consider these codes and advise the customer accordingly! Replacing parts does not remedy the problem. 2. Perform the comparison test between the integrated GDO and the garage door hand transmitter under identical conditions. The garage door hand transmitter must be inside the vehicle and must be held at the height of the inside rearview mirror. 3. The customer instinctively aims the garage door hand transmitter towards the door. However, the transmission direction of the integrated GDO depends on the position of the inside rearview mirror, and thus depends directly on the position of the vehicle relative to the receiving antenna of the garage door drive.

transmission may perform an "Automatic P function" at speeds below 6 km/h.

Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code can be erased, but is logged again after another ignition sequence. There is no fault message in the multifunction display.

HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.

Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters

IT HAS BEEN DETERMINED THAT THE FUEL INFORMATION LABEL ON THE FUEL FILLER FLAP MAY BE MISSING. *PE

from the area of the ESP hydraulic unit

*RM

The clunk is heard once when changing from forward to reverse (and vice versa).

Model Year 2013 Install Tire Fit Kit, Replace Monroney Label

MODELS 204, 212, 207, 221, 216, 218, AND 166. NO MODEL YEARS LISTED. *PE UPDATED 11/26/13. *PE

*RM UPDATED 4/29/13. *PE

CRANK OR NO START AND WARNING ICONS WILL NOT ILLUMINATE IN ICM. MODEL GLK350, E350, 550. NO MODEL YEARS LISTED. *PE

CONNECTOR OF INTERNAL OIL LINE OR SEALING WASHERS/O-RINGS DAMAGED. NOT NECESSARY TO REPLACE THE ENTIRE STEERING SYSTEM. REMOVE STEERING; REPLACE BOTH INTERNAL OIL LINES; INSTALL STEERING. MODELS 204 (EXCEPT 4MATIC) AND ALL MODEL 207. NO MODEL YEARS LISTED. *PE