2004 Mazda Tribute TSBs
126 Technical Service Bulletins across 13 categories
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21 bulletinsSpeedometer replacement procedure
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Speedometer replacement procedure
PROPER USAGE OF DRIVER'S FLOOR MAT.
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
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The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019.
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Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
In the event that all vehicle keys are lost and the vehicle key code is not available on the Vehicle Retail Data Inquiry...
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system, replacement keys may only be acquired by obtaining the key code using the Repair Procedure below. Mazda recommends keeping a record of all key codes at your dealership. In addition, explain to the customer that they must keep the key code tag and/or record their key code in case of lost keys.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING...
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PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE
AVAILABILITY OF NON-REQUIRED TOOLS.
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*KB
NO START, NO CRANK, OR MIL ILLUMINATION WITH ONE OR MORE DTC'S PRESENT.
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*KB
ELECTRIC COOLING FAN ASSEMBLY.
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*TS
SAFETY BELT RETRACTS TOO SLOWLY.
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MAZDA INCLUDING 2006 B-SERIES TRUCKS. *SC
POP/SNAP NOISE WHILE DRIVING.
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*JB
SPEEDOMETER REPLACEMENT PROCEDURE.
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*TT
SELF-TEST PROCEDURE FOR SPEED CONTROL SYSTEM.
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*MR
ORDER PROCESS FOR TRIBUTE TRAILER HITCH.
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*TT
Electrical
19 bulletinsThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Battery test procedure requirements using the GR81291
Battery Maintenance
The Mazda DCA-8000 is required for all warranty battery testing.
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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery...
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maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
The Mazda DCA-8000PM is required for all warranty battery testing.
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If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
The Mazda GR8-1291 is required for all warranty battery testing.
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If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
The Mazda GR8-1291 is required for all warranty battery testing.
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If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty...
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Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING...
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OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
ELECTRICAL - WIRING - SOLDERING AND CRIMPING REPAIRS - SERVICE TIP.
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*TT
WHEEL SPEED SENSOR REMOVAL TIP.
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*TT
PROGRAMMABLE MODULE INSTALLATION.
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( 2004 MAZDA B SERIES) *JB
GENERATOR WIRING ROUTING.
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*TT
BATTERY TEST PROCEDURE REQUIREMENTS.
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*TT
Lighting
14 bulletinsMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda guidelines for factory scheduled maintenance
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.
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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.
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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.
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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
CONDENSATION IN FOG LAMPS, ESPECIALLY IN DAMP OR HUMID WEATHER.
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*TT
Brakes
12 bulletinsSome customers may complain of signs of oil on the struts or shock absorbers.
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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
SHOCK ABSORBER REPLACEMENT GUIDELINES
Some customers may complain of signs of oil on the struts or shock absorbers.
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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Some customers may complain of signs of oil on the struts or shock absorbers.
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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Some customers may complain of signs of oil on the struts or shock absorbers.
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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.
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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.
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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment.
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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.
Some customers may complain of signs of oil on the struts or shock absorbers.
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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE...
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LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.
SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS.
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IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.
EXCESSIVE FRONT BRAKE ROTOR WEAR AND/OR BRAKE DUST ACCUMULATION ON THE FRONT WHEELS.
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*TT
Steering
12 bulletinsSome customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat...
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road.
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire...
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balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
STEERING DRIFT / PULL - IMPROVED DIAGNOSTIC AND REPAIR PROCEDURE.
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*TT
PREMATURE WEAR AND/OR NOISE FROM THE TIE ROD END ESPECIALLY FROM THE OUTER TIE ROD.
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*TT
PREMATURE WEAR AND/OR NOISE FROM THE TIE ROD END, ESPECIALLY FROM THE OUTER TIE ROD.
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*TT
Engine
11 bulletinsIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.
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The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.
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The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Read full bulletin
NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
FRONT CRANKSHAFT BOLT SERVICE WARNING.
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*NJ
DIAGNOSTIC TIPS FOR TROUBLESHOOTING COIL-ON-PLUG MISFIRE CONCERNS.
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*TT THIS BULLETIN SUPERSEDES LAST ISSUED 5/3/04. *TT
EXTERIOR MIRROR GLASS AND MOTOR REPLACEMENT GUIDELINES.
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*MJ
Body & Paint
10 bulletinsPaint damage Mazda pocket paint guide
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable).
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable).
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA...
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VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
FRONT OUTER DOOR HANDLE REINFORCEMENT HAS BEEN REDESIGNED.
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*TS
WINDSHIELD GLASS REPLACEMENT.
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PARTS FLASH. *TT
PORT OR DEALER INSTALLED AUTO-DIMMING (ELECTRO-CHROMIC) MIRROR, WITH ELECTRONIC COMPASS, AMBIENT TEMPERATURE.
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*MR
Pre-Delivery & Maintenance
9 bulletinsThis service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals.
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The following are possible causes of floor mat interference, which can be avoided with proper usage.
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals.
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The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals.
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The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS.
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THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS.
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THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
MERCON ATF IS BEING REPLACED BY MERCON V AS A SERVICE FLUID.
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*KB
METER SET SERVICE TIP.
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*JB
DEALER NOTICE - SERVICE BULLETIN RELEASE 8/11/2004.
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*TT
DEALER NOTICE - SERVICE BULLETIN RELEASE 8/6/2004.
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*TT
Transmission
6 bulletinsAutomatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler...
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and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
Always be sure to use the correct automatic transmission fluid when replacing ATF.
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Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.
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USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION. CAUTION: USING ATF OTHER THAN ATF M-V (TYPE M5) IN AUTOMATIC TRANSMISSIONS DESIGNED TO USE ATF M-V (TYPE M5) MAY CAUSE SHIFT QUALITY COMPLAINTS. USING ANY OTHER ATF OTHER THAN THE SPECIFIED ATF IN AUTOMATIC TRANSMISSIONS MAY CAUSE TRANSMISSION DAMAGE. USING A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF MAY CAUSE TRANSMISSION DAMAGE. DAMAGE TO THE TRANSMISSION CAUSED BY USING THE INCORRECT ATF, OR A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF WILL NOT BE COVERED BY WARRANTY.
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.
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USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF.
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.
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USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF.TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.
AUTOMATIC TRANSAXLE (A/T) INDICATOR LAMP ON (DIAGNOSTIC TROUBLE CODE P1783 AND/OR P0733) OR COLD CLIMATE SHIFT / ENGAGEMENT CONCERNS.
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UPDATE. *TT
Fuel System
4 bulletinsSULFUR SMELL FROM EXHAUST SYSTEM.
FUEL TANK GAUGE. *JB
EVAPORATIVE EMMISSIONS AND RECIVER ADAPTERS.
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*EH
A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK...
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FUEL CAP LIGHT ILLUMINATED WITH DTC P0457. VARIOUS MODELS INCLUDING THE 2005 TRIBUE AND 2004 B-SERIES. *TT
Air Bags & Safety
4 bulletinsNON GENUINE ACCESSORIES AFFECT AIR BAG OPERATION.
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*KB
AIR BAG WARNING LAMP ILLUMINATING INTERMITTENTLY WITH DIAGNOSTIC TROUBLE CODES B1994.
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*TT
PRETENSIONER DIAGNOSTIC TROUBLE CODES (DTCS) B1877, B1881.
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ORIGINAL NOT RECEIVED. *TT
PRETENSIONER DIAGNOSTIC TROUBLE CODES (DTCS) B1877 OR B1881.
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*MR
Infotainment
3 bulletinsMazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange.
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Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange.
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Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE.
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SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
Tires & Wheels
1 bulletinNew CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work.
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This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.