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2021 Mazda MX-5 TSBs

213 Technical Service Bulletins across 16 categories

Engine

40 bulletins
11037899

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...

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interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button

11034447

This SA supersedes the previously issued SA(s) listed below.

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The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

11032101

This Service Alert supersedes the previously issued M-Tip(s) listed below.

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The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage. Clean the intake manifold internally to remove any debris from old engine before installing the new replacement engine assembly. If the intake manifold cannot be properly cleaned internally, replace it.

11030636

This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red.

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SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A mechanical seal (A) is used for the water pump. This mechanical seal can seal coolant (B) by sliding a mating ring (C) against a seal ring (D). When the sliding surface temperature of the mechanical seal is more than 248 F (120 C) while driving, a small amount of steam (E) is leaked and bleeds through the bleeding hole (F). After drying, the steam leaves a green coolant deposit near the water pump bleed hole (F). This is a normal condition and does not require water pump replacement. The water pump should only be replaced if there is an accumulation of crystallized coolant near the bleed hole. When you encounter a water pump with coolant seepage marks, decide to replace it or not based on the following criteria using sample photos. NOTE: During the initial period of use*, the sliding surfaces of the seals may not yet be fully settled, which can temporarily increase the amount of leakage. Continued use will allow the surfaces to settle, reducing the leakage. Replacing parts that are already settled with new ones will increase the leakage again until the new parts become conditioned. Therefore, replacement should be avoided in this initial period of use. *As a guideline, this applies to vehicles with less than 1,860 miles (3000 km) of mileage.

11028133

There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). Only Mazda-approved key cutting machines can process these 10-digit codes. Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.

11028101

Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door)...

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and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being damaged from water entry through area (1) of the front beltline molding. Convertible Top: To eliminate this concern, the shape of the door glass has been modified during mass production to prevent water entry to the power window regulator. Retractable Hardtop: No mass production change is scheduled.

11026917

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

11026351

Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked.

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For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.

11021502

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda...

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Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11021392

Some customers may notice an abnormal noise (i.e.

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whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process and the fan motor bearing may become worn out during use. To eliminate this concern, the fan motor has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep).

11020039

Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement.

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Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

11020033

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda...

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Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11019176

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11019175

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11019174

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11017709

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11017706

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11017703

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION.

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As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11017701

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda...

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Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

11015003

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery...

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power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine will not start unless the key transmitter is held over the Start Stop button. Outside door handle lock/unlock touch sensor is inoperative. Key transmitter indicator lights are inoperative. The following DTC's may be stored: DTC B13D3:94 (Communication error with remote transmitter) DTC P1260:00 (Immobilizer system problem).

11013788

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery...

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power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about an engine no start. This may be caused by the customer inadvertently putting the key transmitter in Power Saving Function.

11007019

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

11007010

Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked.

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For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

11006987

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

11000775

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole.

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This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

10248392

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole.

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This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

10244679

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

10237216

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

10230865

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below.

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These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

10228648

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire).

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Vehicles having this concern should use the following Inspection/Repair procedure.

10226924

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)

10206005

Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1.

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The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/unlock operation will not work using the door lock/release touch sensor. 3. The engine will not start using the ignition switch. 4. The transmitter operates by itself. 5. The key battery drains faster than usual. Symptoms 1-3: This may be caused when excess load is applied to the remote transmitter, deforming the electrical terminals and creating poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals. Symptom 4-5: This may be caused when excessive load is applied to the remote transmitter, creating a gap around the gasket where moisture enters and corrodes the circuit board which in turn drains the key battery faster than usual. To eliminate this concern, the thickness of the case wall on the gasket mounting surface has been increased and the bonding strength of the components has been improved to prevent deformation. Customers having this concern should have their vehicle repaired using the following repair procedure.

10201777

Ethanol is becoming a common additive in gasoline.

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Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.

10198570

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button.

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The door lock/unlock operation will not work using the door lock/release touch sensor. The engine will not start using the ignition switch. This is caused when excess load is applied to the remote transmitter and the electrical terminals in it may be deformed, causing poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals.

10194659

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty.

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This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.

10194657

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

10189797

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the...

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customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

10186696

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.

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P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input

10182123

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder...

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head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H

10177956

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed.

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Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assembly.

Other

40 bulletins
11034437

DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).

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Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles. REPAIR PROCEDURE 6. Install the seat back crossmember assembly from the vehicle according to the instructions on MGSS online or the Workshop Manual (section 09-10 SEAT BACK CROSSMEMBER ASSEMBLY REMOVAL/INSTALLATION). 7. Reinstall the rear seat back bar garnish while twisting the garnish so that the garnish can be kept closer to the seat back bar and away from the convertible top (for both left and right sides).

11008577

Some customers may complain about scratches on the instrument cluster lens.

11007013

Auxiliary key blank cutting procedure.

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There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

11006998

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

11005551

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. Wrinkles may not be completely removed after the repair is completed. Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

11005546

Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).

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Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.

10252375

Some vehicles may exhibit crack(s) on the left and/or right side retractable hardtop quarter garnish (1).

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The molding material on the retractable hardtop quarter garnish may accelerate the deterioration of the quarter garnish, resulting in the cracks. To eliminate this concern, the molding material on the retractable hardtop quarter garnish has been improved.

10252372

Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible...

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top (3).

10251368

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10246133

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or...

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seat back surface.

10241637

Some customers may complain about scratches on the instrument cluster lens.

10238668

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or...

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seat back surface.

10237217

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10235415

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or...

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seat back surface.

10233698

Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top.

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Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.

10233669

There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

10232402

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

10232299

Speedometer replacement procedure

10228651

There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

10218720

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10217209

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

10215244

Some customers may complain about scratches on the instrument cluster lens.

10213121

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

10210933

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

10210847

There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

10210842

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10209761

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

10209746

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10208558

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10203768

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES].

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Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

10201863

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES].

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Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10198689

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

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The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

10198679

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES].

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Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10198673

There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See Mazda Approved Key Cutting Machine table.

10194762

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank.

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A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

10190971

MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles).

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Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

10186703

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

10186702

Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).

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Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.

10186263

MAZDA Mobile start (MMS) cannot communicate with vehicle

10182121

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog.

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https://ecatalog.mazdausa.com

Electrical

36 bulletins
11034439

This SA supersedes the previously issued bulletin(s) listed below.

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The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information.

11032102

This SA supersedes the previously issued bulletin(s) listed below.

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The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a batterys Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries. TEST PROCEDURE 1. Connect the charger clamps to the appropriate battery posts.

11028099

If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace...

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the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. In most cases, if the left-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" can be completed without any problem (See CAUTION below for more details). Other possible symptoms that may be found if the right-side BSM module is replaced alone: BSM aiming fails BSM OFF" indicator ON Center Display warning message BSM failsafe (No operation) DTC U3000:54 stored in memory DTC U1A4B:54 stored in memory (CX-3, MX-5 only) NOTE: Since a new BSM control module does not retain the vehicle specification information, it is necessary to acquire and store the vehicle specification information transmitted via CAN communication from the combination meter through automatic configuration after replacement.

11026904

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

11024999

For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers.

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The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

11024994

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery.

11022617

Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is...

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activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side for a long time with the seat warmer on, the occupancy sensor becomes dented and sensitive. As a result, the sensor determines that there is an occupant in the front passenger seat even though the seat is empty.

11020035

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a batterys Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result

11017699

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

11015004

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

11007029

For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers.

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The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

11000785

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission

11000772

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C)...

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lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

10254188

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C)...

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lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

10246121

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10237197

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10232300

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10C)...

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lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.

10226923

Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly.

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This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.

10225783

If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace...

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the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. Other possible symptoms that may be found if the right-side BSM module is replaced alone: * BSM aiming fails * "BSM OFF" indicator ON * Center Display warning message * BSM failsafe (No operation) * DTC U3000:54 stored in memory * DTC U1A4B:54 stored in memory (CX-3, MX-5 only)

10225780

Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is...

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activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side for a long time with the seat warmer on, the occupancy sensor becomes dented and sensitive. As a result, the sensor determines that there is an occupant in the front passenger seat even though the seat is empty.

10215274

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10209778

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10209766

In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool...

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(SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket or the rear bumper is replaced.

10205994

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery...

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maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10203759

For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers.

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The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.

10200933

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10199641

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on.

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A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.

10198685

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is...

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OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat.

10194891

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log...

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data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

10188026

Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative.

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The symptoms may include: When the ignition is switched ON, the warning indicator light turns ON momentarily and then turns off after a few seconds. The BSM system does not operate after 1st key cycle (cold soak), No DTCs stored in memory, BSM system will function normally after 2nd key cycle and the vehicle is driven on the street

10188016

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10188015

The Mazda DCA-8000PM is required for all warranty battery testing.

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If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10186701

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

10185181

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key.

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This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

10182091

In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an as-needed basis, a Special Service...

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Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket or the rear bumper is replaced.

10179315

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log...

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data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Infotainment

27 bulletins
11023703

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the...

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Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

11022728

When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made...

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to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

11014801

Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch).

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The film of the center display may be peeled off. White dots may appear on the center display. Spider web-like cracking appearing in the corner(s) of the MAZDA CONNECT center display (the cracks are internal and cannot be felt by touch).

10254187

Some customers may complain about infotainment center display.

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Peeling, spider cracks and white dots.

10248385

Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch).

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The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts.

10230899

Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch).

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- The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

10230897

Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch).

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- The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

10230870

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch...

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screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

10230869

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch...

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screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

10230864

This Parts Flash replaces RF-22-01R2 released January 04, 2022.

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It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

10230863

This Parts Flash replaces RF-22-01R released November 21, 2022.

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It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

10226930

Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch...

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screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots

10226914

Repair kits are available to replace just the screen.

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There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below when ordering the screen repair kits. This can also be found in Service Alert SA-041/22.

10225761

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the...

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Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] * B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] * No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. * In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). * In other cases this DTC might be found without a related customer concern. NOTE: In most cases, no dealer visit is necessary.

10222575

Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch).

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- The film of the center display may be peeled off. - White dots may appear on the center display

10222560

Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) -...

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Spider Cracks - Surface Peeling - White dots

10222452

Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks.

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Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

10215361

Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of the MAZDA CONNECT center display.

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The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue between the touch screen and the center display. To eliminate this concern in the future, the manufacturing process has been improved.

10210887

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

10206938

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

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No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock

10201772

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part...

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of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.230 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.

10200940

Some customers may complain about incorrect MAZDA CONNECT clock time.

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This may be caused by an incorrect clock GPS Sync setting.

10198677

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay...

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/ Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

10194887

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the...

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Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

10191538

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay...

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/ Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

10183601

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns.

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To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

10182122

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple...

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CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions

Body & Paint

23 bulletins
11032104

DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label.

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To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.

11022742

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

11021386

Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the...

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view of the back window.

11019097

Some vehicles may exhibit following symptoms: 1.

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The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

11007022

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

11003397

Some automotive cleaning products contain strong acid or alkali.

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When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

11003223

Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.

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This is caused by: CASE A: The J-hook binding holding the inner cloth coming loose because the convertible top is opened/closed a lot or from high ambient temperatures. CASE B: After the previous improvement carried out at the supplier since January 19, 2016, some J-hooks have still been found coming loose to bind and hold the inner cloth during the assembly process. To correct the problem: CASE A: Two top-protector clips have been additionally installed to both side edges of the J-hook to prevent the J-hook from loosening and separating. CASE B: An improved inspection process has been started at the supplier to check the appearance of the inner cloth after installation of the clip.

10254191

Some automotive cleaning products contain strong acid or alkali.

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When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

10252504

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable).

10243569

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

10240496

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

10237215

Some automotive cleaning products contain strong acid or alkali.

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When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

10230902

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable).

10225724

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

10222574

Some vehicles may experience improper roof draining and may flood the interior of the vehicle.

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This may be caused by clogging in the roof drainpipe and improper drainage cleaning. Some customers may not be aware of the necessity of drainage cleaning and foreign matter (dust or fallen leaves) may accumulate in the drainpipe. Explain the necessity of the cleaning and its procedure described in the owners manual to the customer

10208567

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

10203730

Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the...

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view of the back window.

10199714

Some automotive cleaning products contain strong acid or alkali.

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When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

10198691

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows.

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This may be caused by the sun's reflection.

10198574

Some vehicles may experience exterior trim heat damage when parked near a glass building.

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This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

10186705

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle.

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This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.

10186704

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable).

10186698

Some automotive cleaning products contain strong acid or alkali.

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When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

Transmission

12 bulletins
11026354

When inspected, the differential or PTO oil is dark or black.

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This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). This coating forms a porous, oil-retentive surface that improves boundary lubrication and reduces adhesive wear during initial contact cycles. Designed as a sacrificial layer, it is gradually removed under load throughout the break-in process. As a result, after the first few hundred miles, or at the initial gear oil service interval, the lubricant may appear darkened by the worn-off coating. It will contain trace ferrous particles from the normal run-in of the gear teeth and bearing surfaces. This condition is expected and does not, by itself, indicate an issue with the differential or PTO gears.

11026350

Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is...

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essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.

11026347

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and...

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transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

11017697

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and...

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transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

11011141

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.:...

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seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

10252507

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in...

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the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistance.

10226834

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later).

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The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the shift lever is operated quickly while displaying the CarPlayTM screen, the rear view screen may not return to the CarPlayTM screen. * When the gear position is shifted into P from R, the screen may not return to the previous condition before shifting into the R position.

10215238

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires...

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configuration.

10209752

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and...

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transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

10208564

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and...

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transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

10208554

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.:...

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steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.

10194714

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and...

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transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

Brakes

10 bulletins
11026353

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.

11009644

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

11007009

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

11003396

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

10252508

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

10243568

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

10230875

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

10228657

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging.

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If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

10226814

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10213185

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

Lighting

9 bulletins
11032103

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red.

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SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owners Manual, Workshop Manual, Technical Service Bulletin, etc.).

11023702

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the...

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conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.

11007018

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the...

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conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

11005671

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

11003398

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10251387

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10208556

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10203735

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*.

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If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.

10186693

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Steering

7 bulletins
11007027

Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.

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Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

10248390

Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.

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Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

10238680

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of...

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driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

10232302

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of...

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driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

10213147

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of...

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driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

10210902

Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.

10186699

Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.

HVAC & Climate

3 bulletins
11028127

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to...

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be wet.

11020038

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to...

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be wet.

10233704

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to...

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be wet.

Software & Calibration

1 bulletin
10213201

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version...

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74.00.311 or later).

Tires & Wheels

1 bulletin
10213145

Some customers may complain that the tire sidewalls are distorted or "damaged".

Suspension

1 bulletin
10209780

Some vehicles may exhibit a clunk noise from rear suspension when driving at low speeds and/or turning due to the...

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rattling of the bush of the upper lateral link in the rear hub support. Dimensional variation of the bush boots in the rear hub support may cause insufficient sealing which allows water to enter the rear hub support, resulting in rust on the pillow-ball. The rust then accelerates the pillow-ball wear and causes a gap between the body and the bearing, resulting in the clunk noise during driving. To eliminate this concern, the boots in the rear hub support have been modified to improve sealing.

Fuel System

1 bulletin
10202695

Ethanol is becoming a common additive in gasoline.

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Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.

Pre-Delivery & Maintenance

1 bulletin
10200527

This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals.

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The following are possible causes of floor mat interference, which can be avoided with proper usage.

Air Bags & Safety

1 bulletin
10189817

Some vehicles may experience a seat belt that retracts slowly.

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This is caused by the seat belt, seat belt guide and seat belt anchor (A) accumulating dust and dirt from hands and/or from the outside when driving with the top down. An increase in friction makes the seat belt retraction difficult. Keeping the seat belts clean will prevent this from happening.