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2002 Mazda Miata TSBs

102 Technical Service Bulletins across 13 categories

Electrical

22 bulletins
628246

SUBJECT REGARDING AUDIO REMOVAL - ELECTRICAL SHORT/DAMAGE TO PRINTED CIRCUIT.

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*JG

10215274

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10213333

Battery test procedure requirements using the GR81291

10213332

Battery Maintenance

10209778

The Mazda DCA-8000 is required for all warranty battery testing.

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If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10205994

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery...

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maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10200933

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10188016

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10188015

The Mazda DCA-8000PM is required for all warranty battery testing.

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If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10186701

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

10169539

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

10163367

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

10153309

The Mazda GR8-1291 is required for all warranty battery testing.

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If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.

10153308

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10152383

Some vehicles may crank but not start due to a PCM/Immobilizer malfunction.

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If this happens, check the status of Recall 3505H. If Recall 3505H has NOT yet been completed, perform the following steps: a. Perform and close recall 3505H. b. Order a new immobilizer (PN: BJ3D675G2L). c. Confirm at least two valid keys are present. Keys may be valid or new keys. Cut new transponder equipped key(s) if necessary. d. When new immobilizer is available, continue to REPAIR PROCEDURE. If Recall 3505H has already been completed, perform the following steps: a. Contact the Parts Test Lab (PTL@mazdausa.com) for a shipping label for the PCM. b. Send the PCM to the MNAO Parts Test Lab address shown below for erase/reprogramming. Attach a copy of the Repair Order when shipping the PCM. (See PCM REMOVAL/INSTALLATION). c. Order a new immobilizer (PN: BJ3D675G2L). d. Confirm at least two valid keys are present. Keys may be valid or new keys. Cut new transponder equipped key(s) if necessary. e. When reprogrammed PCM is returned and new immobilizer is available, continue to REPAIR PROCEDURE. NOTE: If the PCM cannot be reprogrammed due to a damaged PCM, the PCM will be returned to the dealer with notification of PCM damage. Check the eMDCS for PCM availability. If no parts are available, it is suggested to out-source the PCM.

10134929

The Mazda GR8-1291 is required for all warranty battery testing.

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If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10134928

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10111036

In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty...

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Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10105865

IF THE IMMOBILIZER UNIT LC62-67-5G2* OR DC69-67-5G2* NEEDS TO BE REPLACED WITH A NEW ONE, THESE PARTS ARE NO LONGER AVAILABLE.

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NEW ALTERNATIVE SERVICE PARTS KITS ARE NOW AVAILABLE, INCLUDING ALTERNATIVE IMMOBILIZER UNIT BJ3D-67-5G2L OR TC91-67-5G2J. THEY WILL REQUIRE THE FOLLOWING ADDITIONAL PROCEDURE TO BE PERFORMED IN ORDER TO WORK ON THE VEHICLE.POWERTRAIN CONTROL MODULE (PCM) HAS TO BE REPLACED WITH ONE IN THE KIT.THE PARTS KIT HAS TO BE ORDERED FOR THE SPECIFIC VIN DUE TO THE NECESSARY PCM REPLACEMENT.SOME VEHICLES NEED A WIRE CONNECTION CHANGE AT THE VEHICLE SIDE CONNECTOR FOR THE IMMOBILIZER UNIT.THE SERVICE PARTS KIT COMES WITH A NEW IMMOBILIZER UNIT, PCM AND RELATED DOCUMENTS.

10100708

USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING...

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OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.

10097805

A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING.

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IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS CAUSED BY CONDENSATION, DUST, AND POLLEN WITHIN THE COOLING UNIT. THIS CONDITION IS USUALLY WORSE DURING HIGH HUMIDITY CONDITIONS. MAZDA AIR COOLING COIL COATING IS AVAILABLE TO ENCAPSULATE THE MOLD TO REDUCE ODORS. IF THE PRODUCT IS PROPERLY APPLIED, IT CAN EFFECTIVELY REDUCE THE MUSTY/MILDEW ODOR FOR UP TO THREE YEARS.NOTE:SEE PARTS INFORMATION FOR MAZDA AIR COOLING COIL COATING AND KIT PART NUMBERS.

10009427

BATTERY TEST PROCEDURE REQUIREMENTS.

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*TT

Other

14 bulletins
634444

SUBJECT REGARDING VIL (VEHICLE INFORMATION LABEL) DELETION, MODELS PRODUCED FROM JANUARY 7,2002.

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*SLC

10232299

Speedometer replacement procedure

10222576

Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no...

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longer in existence.

10217209

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

10213425

Speedometer replacement procedure

10213422

PROPER USAGE OF DRIVER'S FLOOR MAT.

10209761

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

10198689

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

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The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

10186703

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

10154879

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019.

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Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

10059870

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10052155

MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING...

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PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

10021610

AVAILABILITY OF NON-REQUIRED TOOLS.

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*KB

10009424

SPEEDOMETER REPLACEMENT PROCEDURE.

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*TT

Engine

13 bulletins
634450

POWER DOOR LOCKS NOT LOCKING WHEN ENGINE IS RUNNING.

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*SLC

10170661

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10153339

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10153311

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.

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The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

10148072

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10145242

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.

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The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

10144333

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10136782

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.

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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers. This treatment provides a durable coating that will aid to prevent biological reactions that lead to odorconcerns. It is applied to the evaporator in a misted form that is introduced by way of the cabin air filter, the re-circulate door, the blower motor resistor access, or the blower motor air intake. Proper application requires the evaporator surface to be: Relatively clean and free of leaves, dust build-up and debris. Thoroughly dried, and the product cured onto it after application. NOTE: Keep the cooling unit dry by leaving the blower fan ON (at least on low), even if the A/C is not being used. In low humidity (dry) conditions, keep the ventilation system in the "FRESH" mode all the time, or as much as possible. In high humidity conditions, or if the air has a lot of dust or pollen, keep the system in the "RECIRCULATION" mode. A few minutes before reaching a destination, turn the A/C OFF, but leave the blower fan ON. This stops the accumulation of condensation on the evaporator/cooling unit, and it helps dry the inside of the cooling unit. A/C odor is not unique to Mazda vehicles as it will occur in other makes and models. To minimize A/C odor, suggest the following to the customers.

10118467

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10020206

MIL ON - P0012 SET - VARIABLE VALVE TIMING FAILURE.

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*TT

10019573

EMISSION FAILURE - NON METHANE ORGANIC GAS (NMOG) EMISSION MAY EXCEED THE STANDARD DUE TO INSUFFICIENT ROBUSTNESS OF...

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EMISSION CONTROL LOGIC AND CALIBRATION OF THE POWERTRAIN CONTROL MODULE (PCM) DURING THE ENGINE WARM-UP PERIOD AFTER COLD START. *TT

10018667

EMISSION RECALL 3505H - VEHICLES EQUIPPED WITH 1.8 LITER ENGINES, NON METHANE ORGANIC GAS (NMOG) EMISSION MAY EXCEED THE...

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STANDARD DUE TO INSUFFICIENT ROBUSTNESS OF EMISSION CONTROL LOGIC AND CALIBRATION OF THE POWERTRAIN CONTROL MODULE (PCM) DURING THE ENGINE WARM-UP PERIOD AFTER COLD START AND MAY FAIL TO CONFORM TO STATE AND FEDERAL EMISSION STANDARDS. *NM

10002350

POWER DOOR LOCKS WILL NOT LOCK WHEN ENGINE IS RUNNING.

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*TT

Lighting

11 bulletins
10251387

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10213326

Mazda guidelines for factory scheduled maintenance

10208556

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10186693

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10173097

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10153306

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10148002

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10134699

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10097942

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

10097375

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

10097295

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

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MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

Brakes

11 bulletins
10226814

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10213387

SHOCK ABSORBER REPLACEMENT GUIDELINES

10213185

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10170656

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10153315

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10153307

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.

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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

10148003

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.

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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.

10142515

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment.

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The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.

10134930

Some customers may complain of signs of oil on the struts or shock absorbers.

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In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10098245

MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE...

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LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.

10097300

SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS.

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IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.

Body & Paint

9 bulletins
10213429

Paint damage Mazda pocket paint guide

10177847

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable).

10170817

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10153334

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10148068

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10134702

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

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remedy, and warranty coverage (if applicable).

10098367

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA...

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VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

10006987

RATTLING NOISE FROM DRIVER'S OR PASSENGER'S DOOR WHEN DRIVING ON A ROUGH ROAD OR CLOSING THE DOOR.

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*TT

10006328

PORT OR DEALER INSTALLED AUTO-DIMMING (ELECTRO-CHROMIC) MIRROR, WITH ELECTRONIC COMPASS, AMBIENT TEMPERATURE.

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*MR

Fuel System

6 bulletins
634454

INFORMATION ON FUEL INJECTOR(S) REPLACEMENT GUIDELINES.

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*SLC

634384

SUBJECT REGARDING ACCESSORY CHROME FUEL DOOR NOT OPENING.

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*SLC

634344

SUBJECT REGARDING DIFFICULT TO FILL FUEL/GAS PUMP SHUTTING OFF EARLY, REGARDING ALL 2001 MIATA AND 2002 MIATA WITH A VIN...

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OF JM1 NB353 20 229638 AND LOWER, BUILT PRIOR TO MARCH 1, 2002. *SLC

634330

SUBJECT REGARDING FUEL PUMP ASSEMBLY AND RELATED COMPONENT REPLACEMENT GUIDELINES.

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*SLC

10213331

SULFUR SMELL FROM EXHAUST SYSTEM.

10010540

EVAPORATIVE EMMISSIONS AND RECIVER ADAPTERS.

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*EH

Pre-Delivery & Maintenance

6 bulletins
634442

SUBJECT ON SERVICE INFORMATION FOR KEYLESS ENTRY SYSTEM.

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*SLC

10200527

This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals.

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The following are possible causes of floor mat interference, which can be avoided with proper usage.

10153331

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals.

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The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.

10134703

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals.

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The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.

10098282

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS.

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THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

10097343

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS.

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THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

Transmission

5 bulletins
634361

CLUTCH CHATTER DURING COLD TAKEOFF, FOR VEHICLES WITH MANUAL TRANSMISSIONS BUILT PRIOR TO 01-DEC-2001.

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*SLC

10206002

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler...

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and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.

10006120

6-SPEED MANUAL TRANSMISSION WILL NOT SHIFT INTO 5TH OR REVERSE GEARS.

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*TT

10003940

CLUTCH CHATTER DURING COLD TAKEOFF.

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ON VEHICLES WITH MANUAL TRANSMISSIONS BUILT PRIOR TO 4/10/2003. *TT

10002352

CLUTCH CHATTER DURING COLD TAKEOFF.

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ON VEHICLES WITH MANUAL TRANSMISSIONS BUILT PRIOR TO 4/10/2003. *TT

HVAC & Climate

2 bulletins
635773

SUBJECT REGARDING AIR CONDITIONING MUSTY / MILDEW ODOR.

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*TT

10002064

REAR WINDOW DEFROSTER GRID LINE REPAIR PROCEDURE.

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*TT

Tires & Wheels

1 bulletin
10179228

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work.

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This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Steering

1 bulletin
10154139

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire...

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balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

Air Bags & Safety

1 bulletin
10021000

NON GENUINE ACCESSORIES AFFECT AIR BAG OPERATION.

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*KB