2011 Mazda Mazdaspeed3 TSBs
27 Technical Service Bulletins across 8 categories
Categories
Engine
6 bulletinsIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
PreMixed long life "FL22" Engine Coolant
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
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NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00 (RANDOM MISFIRE DETECTED) STORED IN MEMORY.
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THE VEHICLE CAN RUN NORMAL WITHOUT ANY DRIVEABILTY OR NVH CONCERN.THIS IS CAUSED BY IMPROPER PROGRAMMING OF THE PCM. TO CORRECT THE PROBLEM, THE PCM WILL BE REPROGRAMMED.
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE.
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THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS.
SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP.
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THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT THE PROBLEM, THE REAR STABILIZER BAR IS REPLACED WITH A MODIFIED ONE (WITH A SET OF STABI-LIZER BUSHINGS AND BRACKETS).
Other
5 bulletinsSpeedometer replacement procedure
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019.
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Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
5 bulletinsHandsFree bluetooth module and/or text messaging troubleshooting procedure
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...
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deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
The Mazda DCA-8000PM is required for all warranty battery testing.
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If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating.
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It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty...
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Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Body & Paint
5 bulletinsWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...
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remedy, and warranty coverage (if applicable).
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or...
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other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WIND-SHIELD...
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AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 F (-10 C) OR LOWER AND THE VEHICLE CABIN HAS NOT YET WARMED UP. THE NOISE IS CAUSED BY THE WINDSHIELD AND/OR REAR WINDOW LOCATING STOPPER CONTACTING THE PANEL.
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA...
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VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WINDSHIELD...
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AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 F (-10 C) OR LOWER AND THE VEHICLE CABIN HAS NOT YET WARMED UP. THE NOISE IS CAUSED BY THE WINDSHIELD AND/OR REAR WINDOW LOCATING STOPPER CONTACTING THE PANEL.
Pre-Delivery & Maintenance
2 bulletinsProduct Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid.
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It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals.
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The following are possible causes of floor mat interference, which can be avoided with proper usage.
Lighting
2 bulletinsExcessive condensation or water within the headlamp assembly caustion
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
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Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Tires & Wheels
1 bulletinNew CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work.
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This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
Infotainment
1 bulletinTHE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS...
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EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES.