2013 Mazda CX-5 TSBs

interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button

The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off.

The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed. REPAIR PROCEDURE If the tensioner is found to be "No Good" after completing the Drive Belt Auto Tensioner Inspection, replace it with a modified part according to the instructions on MGSS online:

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). Only Mazda-approved key cutting machines can process these 10-digit codes. Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.

Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

Vehicles having this concern should use the following Inspection/Repair procedure.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)

fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.

Stored in TCM Memory

The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:

Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.

This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise.

P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input

when turning the steering wheel while the vehicle is stopped.

P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.

detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.00 to prevent this situation and "do not update ids until further notice"

and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.

Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicle mileage. 2. Engine at normal operating temperature, top off engine oil level to the full mark on the dipstick. 3. Ask the customer to return to the dealer after 1200 miles to recheck the engine oil level. 4. After 1200 miles, engine at normal operating temperature, check the engine oil level on the dipstick. 5. Is the engine oil level above the low mark on the dipstick? Yes - No repair is necessary. No - Proceed to MGSS online or Workshop Manual (section 01-03 NO. 16 HIGH OIL CONSUMPTION/LEAKAGE).

head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H

The driver side power window does not operate. The door does not open when using the advanced keyless system. The warning lamp stays ON even after the ignition switch is turned OFF. DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. Engine no start due to battery discharge. Clicking sound from throttle body.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction. ACCELERATED WARM-UP SYSTEM (AWS): All SKYACTIV-G engines adopt AWS to reduce exhaust gas emissions immediately after a cold engine start. AWS increases the engine idling speed and retards the ignition timing for about 20 seconds after the cold engine start to quickly warm up the catalytic converter. The customer may identify the engine sound during the AWS operation as a unusual noise.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic.

P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display F0-002 during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.

This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.

Engine Start/Start Button Amber indicator light flashing Battery discharge Electrical relay buzzing noise DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicless wiring harness may create unusual electrical symptoms.

This may be caused by a poor C-11 or C-12 electrical connection.

This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE light may turn on with DTC P011A:00 (ECT sensor No.1/No.2 performance problem) stored at the same time. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing. To solve this concern, two mass production changes have been implemented. a) The concentration of the coolant has been increased so that the amount of the contained anti-rust additive is higher. b) The composition of the coolant has been changed (the ratio of the anti-rust additive has increased).

Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.

P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.

Although the shift lever is in P position and the engine shuts off normally, the ignition may stay on (in accessory mode). Some customers may describe this concern as "the radio stays on" or "the radio is staying on". This concern may be caused by a worn switch unit. To eliminate this concern, the switch unit material has been changed to improve wear resistance. Modified switch units have been established as new service parts.

when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.

when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem.This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normally, the ignition may stay on (in accessory mode). NOTE: This TSB only applies if the selector lever knob is BHN2-46-030* or BHN4-46-030* with the lock release button. If not, this TSB does not apply. This may be caused by the lock release button in the selector lever knob sticking in the pressed position. An improper production process is causing an internal part to expand with moisture and interfere with other parts. To eliminate this concern, the production process has been modified.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial checkis a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No. 1 misfire detected P0302 - Cylinder No. 2 misfire detected P0303 - Cylinder No. 3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room fuse is removed or if the transmitter battery is dead.

P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), Mazda6: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.5] ), Mazda3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] ), CX-5: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5 (WITHOUT CYLINDER DEACTIVATION)] ). If the Special Service Tool (SST) set above is not available at your dealership, an aftermarket Engine Oil Pressure Gauge can be used along with a locally sourced Oil Pressure Switch Adapter, like the one shown below.

These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil spring and the spring sheet, resulting in a broken rear coil spring. To eliminate this concern, the shape of the rear coil spring has been modified.

refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), Mazda6: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.5] ), Mazda3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] ), CX-5: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5 (WITHOUT CYLINDER DEACTIVATION)] ). If the Special Service Tool (SST) set above is not available at your dealership, an aftermarket Engine Oil Pressure Gauge can be used along with a locally sourced Oil Pressure Switch Adapter, like the one shown below.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

This normally occurs during the fast idle immediately after starting the engine or after the fast idle lowers to a normal idle. DTC P0172:00 - Fuel trim system too rich. Due to improper PCM control logic, the fuel injection amount may be improperly compensated when the engine start is not smooth and due to low quality fuel.

The driver side power window does not operate. The door does not open when using the advanced keyless system. The warning lamp stays ON even after the ignition switch is turned OFF. DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. Engine no start due to battery discharge. The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

memory.DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.

This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil spring and the spring sheet, resulting in a broken rear coil spring. To eliminate this concern, the shape of the rear coil spring has been modified.

It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.

The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles?s wiring harness may create unusual electrical symptoms.

A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger and GPS tracker that are interrupting the vehicle electrical systems.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger that is interrupting the vehicle electrical systems.

(e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the cable casing due to inadequately wrapped fabric around the cable. To eliminate this concern, the power seat cable has been changed to a type that produces less friction and noise.

temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fuel occurring under this specific driving condition is normal with direct injection engines. If the vehicle is driven on a longer trip after a lot of short trips (where the engine reaches normal operating temperature), the Check Engine Light may turn ON with DTC P0172:00 (Fuel system too rich).

P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed after fuelingthe vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers. This treatment provides a durable coating that will aid to prevent biological reactions that lead to odorconcerns. It is applied to the evaporator in a misted form that is introduced by way of the cabin air filter, the re-circulate door, the blower motor resistor access, or the blower motor air intake. Proper application requires the evaporator surface to be: Relatively clean and free of leaves, dust build-up and debris. Thoroughly dried, and the product cured onto it after application. NOTE: Keep the cooling unit dry by leaving the blower fan ON (at least on low), even if the A/C is not being used. In low humidity (dry) conditions, keep the ventilation system in the "FRESH" mode all the time, or as much as possible. In high humidity conditions, or if the air has a lot of dust or pollen, keep the system in the "RECIRCULATION" mode. A few minutes before reaching a destination, turn the A/C OFF, but leave the blower fan ON. This stops the accumulation of condensation on the evaporator/cooling unit, and it helps dry the inside of the cooling unit. A/C odor is not unique to Mazda vehicles as it will occur in other makes and models. To minimize A/C odor, suggest the following to the customers.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to MGSS online for proper diagnosis and repair procedure.

This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial check is a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fuse is removed or if the transmitter battery is dead.NOTE: The auxiliary key can only be used to lock or unlock the doors. It cannot be used to start the engine. Two transmitters are placed in a vinyl bag and stored in the center console cup holder. Since the room fuse is not installed during vehicle assembly, a new procedure is required to start the engine. Refer to "Engine Start Procedure" below.

P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

The unique oil filter can be identified with two white bands as shown below.

Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No.1 misfire detected P0302 - Cylinder No.2 misfire detected P0303 - Cylinder No.3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the cable casing due to inadequately wrapped fabric around the cable. To eliminate this concern, the power seat cable has been changed to a type that produces less friction and noise.

when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.

Vehicles having this concern should use the following Inspection/Repair procedure.

This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A:00 stored at the same time. P011A:00 ECT sensor No.1/No.2 performance problem. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing.

P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00 : Fuel injector circuit/open cylinder No.1 P0202:00 : Fuel injector circuit/open cylinder No.2 P0203:00 : Fuel injector circuit/open cylinder No.3 P0204:00 : Fuel injector circuit/open cylinder No.4 This concern may be caused by an internal failure of the PCM (DENSO produced only). To correct the concern, the PCM internal failure has been eliminated.

when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only)? The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).

It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.

when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6). Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6). The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only). The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

with leather-wrapped steering wheel and produced from December 15, 2011 through December 12, 2012. On certain CX-5 vehicles, the driver's fingers could become caught by a sharp edge in the back side of the steering wheel while turning the wheel. Dealers are instructed to file the back bottom edge of the steering wheel core cover as described in this SSP.This repair must be performed at no charge to the vehicle owner.

and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is reprogrammed with any software number included in the attached file and the throttle valve has too much carbon build up, the engine air amount calculation by the problem software may not be accurate. Perform the following Repair Procedure to correct this issue. NOTE Current version of IDS is 106.02.

It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.

when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) damage. (CX-5 and Mazda6) *squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) *the bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) *The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5, Mazda6 and CX-9).

Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire detected ?P0304 - Cylinder No.4 misfire detected This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

damage when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to the upper housing of the front strut bearing being damaged when applying excessive force to the bearing during customer use. To eliminate the noise, the material and production method of the front strut bearing has been changed.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6) STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY) TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6) 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6) 3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY) 4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY) NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES.

P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

ALTHOUGH THE SHIFT LEVER IS IN P POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE). THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS.

P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.

THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE MOTOR MOUNTING BRACKET (A) HAS BEEN MODIFIED TO INCREASE ITS STRENGTH.

P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM BATTERY VOLTAGE LOW INPUT AS A PAST MALFUNCTION, THE CUSTOMER WILL NOT NOTICE IT (NO WARNING LIGHT ILLUMINATED), BUT THE DTC MAY BE FOUND DURING A VEHICLE SERVICE. P2507 IN THIS SITUATION IS ONLY APPLICABLE ON 2016 AND LATER MODELS. THIS IS CAUSED BY THE ENGINE BEING STARTED 3 OR MORE TIMES AFTER A SHORT DURATION OF ENGINE OFF (LESS THAN 15 SECONDS) WITH THE ROOM FUSED REMOVED.

P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.

DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, CAUSING A DEFORMATION OF THE GASKET BETWEEN THE EXHAUST MANIFOLD (WU-TWC) (A) AND THE TWC (B).

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT) THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

P011A WHEN STARTING IN COLD WEATHER BELOW 32 F (0 C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.

P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6)TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

OIL IS REPLACED EVEN IF THE PLUG IS TIGHTENED TO THE SPECIFIED TORQUE WITH A NEW GASKET. OIL PAN DRAIN PLUG TIGHTENING TORQUE: 3041 NM {3.14.1 KGFM, 2330 FTLBF} SEATING SURFACE OF THE OIL PAN FOR THE DRAIN PLUG MAY HAVE POOR FLATNESS DUE TO IMPROPER SPOT WELDING AND/OR THE SURFACE MAY HAVE GOTTEN A SCRATCH DURING MANUFACTURING PROCESS.

HIGHEST SPEED (4TH) AND DOES NOT OPERATE AT SPEEDS 1 - 3. THIS CONCERN OCCURS MOSTLY IN COLDER REGIONS AND MAY BE CAUSED BY A BLOWN RESISTOR FUSE. TO ELIMINATE THIS CONCERN, A SPECIAL SERVICE PART BLOWER MOTOR HAS BEEN ESTABLISHED.

AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO UPPER FRONT STRUT BEARING DAMAGE OR IT MAY BE DUE TO STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING HAS BEEN CHANGED. 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT WHEN THE FRONT STRUT BEARING IS REPLACED.

AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT) THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

DTC P0191:00: FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM (EXCEPT 2014 MAZDA3) DTC P0088:00: FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM (2014 MAZDA3) THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.

STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 F (-10 C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.

AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT) THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT) THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL.P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTEDTHIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 F (-10 C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC.

THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES. ALL SKYACTIV ENGINES EQUIPPED WITH OIL PRESSURE SWITCH PART NUMBER PE01-18-501A ARE APPLICABLE TO THIS ISSUE.

6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 F (0 C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO. 1 MISFIRE DETECTED P0302:00: CYLINDER NO. 2 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. THE PCM MAY DETECT A FALSE MISFIRE UNDER THE SUBJECT CONDITIONS AND MAY FALL INTO FAIL SAFE MODE. TO ELIMINATE THIS CONCERN, THE PCM CONTROL LOGIC HAS BEEN CHANGED.

STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 F (-10 C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.

PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURING TRANSPORT MODE (ROOM FUSE 15A REMOVED). TRANSPORT MODE IS CANCELED WHEN ROOM FUSE 15A IS INSTALLED OR THE VEHICLE ODOMETER IS MORE THAN 12.4MI (20KM).

TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

AND DTC P0452:00 AND/OR P0453:00 IS STORED IN MEMORY. P0452:00 - FUEL TANK PRESSURE SENSOR LOW INPUTP0453:00 - FUEL TANK PRESSURE SENSOR HIGH INPUTTHIS CONCERN MAY BE CAUSED BY ANTS ENTERING THE FTP SENSOR THROUGH AN OPENING (TO ATMOSPHERE). THE ANTS BITE AND EVENTUALLY DAMAGE THE WIRING, WHICH RESULTS IN AN IMPROPER FTP SENSOR OUTPUT. TO ELIMINATE THIS CONCERN, THE INSIDE OF THE OPENING PIPE (TO ATMOSPHERE) HAS BEEN MODIFIED TO PREVENT ANTS FROM ENTERING.

P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

DTC P0191:00: FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM (EXCEPT 2014 MAZDA3) DTC P0192:00: FUEL PRESSURE SENSOR CIRCUIT LOW INPUT (2014 MAZDA3) THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.

P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION. NOTE: THIS SERVICE INFORMATION IS ALSO APPLICABLE IF DTC P0780:00 IS STOREED INDEPENDENTLY. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

RANGE: AN INTERMITTENT HIGH ENGINE IDLE SPEED. AN INTERMITTENT ENGAGEMENT SHOCK. AN INTERMITTENT FORWARD LURCH. THESE CONDITIONS MAY OCCUR WHEN THE CUSTOMER DEPRESSES THE BRAKE PEDAL AND MAKES CONTACT WITH THE THROTTLE PEDAL SIMULTANEOUSLY.

P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED. THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE. FAIL-SAFE FUNCTION OPERATION: IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS). EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.

INCREASE WITH ENGINE SPEEDTHE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTEDTHE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE.FAIL-SAFE FUNCTION OPERATION:IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS).EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.

P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

UNLIKE SOME PREVIOUS MAZDA MODELS (A), THERE IS NO KEY CYLINDER ON THE STEERING COLUMN (B). THEREFORE, THE ENGINE CANNOT BE STARTED WITH THE AUXILIARY KEY IF THE ROOM FUSE IS REMOVED OR IF THE TRANSMITTER BATTERY IS DEAD.

AFTER DRIVING FOR 10 - 20 MINUTES AND THEN PARKING THE CAR FOR ABOUT ONE HOUR. THIS MAY BE CAUSED BY THE CONTACT POINT OF THE MAIN RELAY FREEZING DUE TO MOISTURE INSIDE THE MAIN RELAY.

LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.

THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT THE PROBLEM, THE REAR STABILIZER BAR IS REPLACED WITH A MODIFIED ONE (WITH A SET OF STABI-LIZER BUSHINGS AND BRACKETS).

MEMORY.DTC C0051:62 - THE DIFFERENCE BETWEEN THE INITIAL LEARNED VALUE OF THE STEERING ANGLE (AS CALCULATED BY EACH SENSOR) AND THE STEERING ANGLE (AS CALCULATED BY THE STEERING ANGLE SENSOR) WHILE DRIVING IN A STRAIGHT LINE, HAS EXCEEDED ITS ALLOWABLE TOLERANCE (OR THRESHOLD).NOTE:FOR VEHICLES EQUIPPED WITH THE SMART CITY BRAKE SYSTEM (SCBS), THE MASTER WARNING LIGHT ALSO COMES ON WITH THE MESSAGE "SCBS INSPECTION REQUIRED" IN THE DISPLAY.THE SYMPTOMS MAY OCCUR WHEN THE FOLLOWING CONDITIONS ARE MET: AFTER STARTING THE ENGINE, THE VEHICLE IS DRIVEN BACKWARDS WHILE THE STEERING WHEEL IS TURNED TO THE LEFT OR TO THE RIGHT. THE VEHICLE IS THEN DRIVEN FORWARD AND BEGINS ACCELERATING WHILE THE STEERING WHEEL IS STILL TURNED.TO ELIMINATE THIS CONCERN, THE DSC HU/CM SOFTWARE HAS BEEN CHANGED.

PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURING TRANSPORT MODE (ROOM FUSE 15A REMOVED). TRANSPORT MODE IS CANCELED WHEN ROOM FUSE 15A IS INSTALLED OR THE VEHICLE ODOMETER IS MORE THAN 12.4MI (20KM).

14 TO 25 DEGREES F (-4 TO -10 DEGREES C) AFTER A COLD START:UNUSUALLY LONG CRANKING IS NEEDED TO START THE ENGINEENGINE IMMEDIATELY STALLS AFTER START UP; CAN BE RE-STARTED.ROUGH IDLEIF FUELS CONTAINING HEAVY COMPONENTS (I.E. SUMMER FUEL) IS USED DURING THE COLD SEASON, THE A/F RATIO MAY BECOME LEAN DUE TO LOW VAPORIZATION. THIS MAY CAUSE THE ENGINE TO MIS-FIRE. TO ELIMINATE THIS CONCERN, THE PCM CONTROL LOGIC HAS BEEN CHANGED.

DAMAGE WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO THE UPPER HOUSING OF THE FRONT STRUT BEARING BEING DAMAGED WHEN APPLYING EXCESSIVE FORCE TO THE BEARING DURING CUSTOMER USE. TO ELIMINATE THE NOISE, THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING HAS BEEN CHANGED.

AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT)THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

IF IT IS TRIED AGAIN WITHIN 90 SECONDS AFTER THE A4 IS DISPLAYED, THE ENGINE WILL START. THIS CONCERN MAY BE DUE TO INCOR-RECT START STOP UNIT (SSU) SOFTWARE.WHEN THE RES IS OPERATED, EACH MODULE IS STARTED UP FROM A SLEEP MODE. AT THIS TIME, IT IS OCCASIONALLY MIS-JUDGED THAT ALL THE CONDITIONS ARE NOT MET FOR THE RES TO OPERATE. TO ELIMINATE THIS CONCERN, THE SSU SOFTWARE HAS BEEN UPDATED.

THIS NOISE IS A NORMAL ENGINE OPERATION FOR IMPROVED EXHAUST GAS EMISSIONS. THE NOISE DOES NOT INDICATE A MALFUNCTION.

PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED.

PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED.

TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

IF IT IS TRIED AGAIN WITHIN 90 SECONDS AFTER THE A4 IS DISPLAYED, THE ENGINE WILL START. THIS CONCERN MAY BE DUE TO INCOR-RECT START STOP UNIT (SSU) SOFTWARE.WHEN THE RES IS OPERATED, EACH MODULE IS STARTED UP FROM A SLEEP MODE. AT THIS TIME, IT IS OCCASIONALLY MIS-JUDGED THAT ALL THE CONDITIONS ARE NOT MET FOR THE RES TO OPERATE. TO ELIMINATE THIS CONCERN, THE SSU SOFTWARE HAS BEEN UPDATED.

THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

ALTHOUGH THE SHIFT LEVER IS IN P POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE).THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6).TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE FOLLOWING DTC(S) STORED IN MEMORY.P0300 - RANDOM MISFIRE DETECTEDP0301 - CYLINDER NO.1 MISFIRE DETECTEDP0302 - CYLINDER NO.2 MISFIRE DETECTED P0303 - CYLINDER NO.3 MISFIRE DETECTED P0304 - CYLINDER NO.4 MISFIRE DETECTED THIS MAY BE CAUSED BY FROZEN WATER ACCUMULATED IN THE MAIN SILENCER, RESTRICTING EXHAUST FLOW.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT.

AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.1P0202:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.2P0203:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.3P0204:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.4THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE PCM (DENSO PRODUCED ONLY). TO CORRECT THE CONCERN, THE PCM INTERNAL FAILURE HAS BEEN ELIMINATED.

THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.

FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE FOLLOWING DTC(S) STORED IN MEMORY.P0300 - RANDOM MISFIRE DETECTEDP0301 - CYLINDER NO.1 MISFIRE DETECTEDP0302 - CYLINDER NO.2 MISFIRE DETECTED P0303 - CYLINDER NO.3 MISFIRE DETECTED P0304 - CYLINDER NO.4 MISFIRE DETECTED THIS MAY BE CAUSED BY FROZEN WATER ACCUMULATED IN THE MAIN SILENCER, RESTRICTING EXHAUST FLOW.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6). TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6)TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

- EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6). TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT

WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6).TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE.

ON OR LOW ENGINE OIL PRESSURE. *LJ

OCV OR OIL PUMP PRESSURE RELIEF VALVE. MODEL 2012-2014 MAZDA3, MAZDA6, CX-5. *PE

MODEL 2012-2014. *PE

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See Mazda Approved Key Cutting Machine table.

A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

This may be caused by loose rear spoiler installation nuts.

for download.

license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

This may be caused byrepeated stress to the lumbar support lever (C) at location (B).

This may be caused by loose rear spoiler installation nuts.

The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubber stopper that has come off the rear center seat back bracket. The seat bracket contacts the striker and causes the noise.The shape of the rubber stopper and center seat back bracket have been changed to eliminate the noise.

THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE.

A REAR DIFFERENTIAL COMPONENT, INTERNAL BEARING NOISE, MAY BE THE CAUSE.

THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.

THIS MAY BE CAUSED UNKNOWINGLY BY THE CUSTOMER WHEN THEY EXIT THE VEHICLE. THE CUSTOMERS LEG MAY BE CONTACTING THE RECLINER SWITCH KNOB AND CHANGING THE SEATBACK RECLINING POSITION.NOTE:THIS ISSUE DOES NOT INVOLVE ANY MOVEMENT OF THE SEATBACK WHILE THE VEHICLE IS BEING DRIVEN.

THIS MAY BE CAUSED UNKNOWINGLY BY THE CUSTOMER WHEN THEY EXIT THE VEHICLE. THE CUSTOMERS LEG MAY BE CONTACTING THE RECLINER SWITCH AND CHANGING THE SEATBACK RECLINING POSITION.THE CONFIGURATION OF THE RECLINER SWITCH HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION. THIS CONCERN MAY BE CAUSED BY AN INCORRECT SEATBACK REMOTE CABLE ADJUSTMENT POSITION. THE CURRENT ADJUST-MENT POSITION MAY NOT PROVIDE ENOUGH TENSION FOR THE CABLE TO UNLOCK THE SEATBACK LATCHES.THE POSITION OF THE SEATBACK REMOTE CABLE ADJUSTMENT HAS BEEN CHANGED TO THE CENTER POSITION AT MASS-PRODUC-TION.

FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

DUE TO WATERING ENTERING THE CAMERA FROM A HIGH PRESSURE CAR WASH. 06/04/14*LJ

RECLINER SWITCH, WHEN EXITING VEHICLE, AND CHANGING THE POSITION OF SEAT BACK. MODEL 20013-2014 CX-5. *PE

MODEL 2013 CX-5. *PE

*KB

PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.

This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

This may be caused by the sun's reflection.

This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

This may be caused by the sun's reflection.

This may be caused by the sun's reflection.

This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

This may be caused by the sun's reflection.

This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below

will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

This may be caused by the sun's reflection.

This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

This may be caused by the sun's reflection.

This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

The lower portion of the trim may become distorted (as shown below) due to high temperatures. To eliminate this concern, the shape of the body flange has been improved during mass-production to allow sufficient A-pillar clearance.

remedy, and warranty coverage (if applicable).

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration (CX-5/Mazda6) or from the gap between the dashboard and the cushion tape because there there is no rib (1) at the dashboard ends (Mazda3). To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard (CX-5/Mazda6) or stapled (Mazda3).

This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage of oil film to the stay damper rod. The squeak noise occurs due to the friction between the gas sealing and the damper rod when opening and/or closing the liftgate.

This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration. To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard or stapled depending on the model.

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.

This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

remedy, and warranty coverage (if applicable).

This is caused when water (containing white corrosion) is generated inside the door mirror base (B), then drains down the door panel causing a poor appearance concern. The door mirror base was originally designed to drain water to the outside of the door. The shape of the door mirror base gasket has been modified to drain water to the inside of the door. Replacing the gasket should eliminate this concern.

This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. The front seat cushion is attached to the seat frame using a folding collar. The collar may slip out of the seat frame when force is applied to the front of the seat cushion.

Use KD45-50-0Z2 in place of 9YA5-90-602A when needed.

other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.-Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appear-ance Care in the Maintenance and Care section.-DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.-DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient tem-perature before cleaning.-Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.-Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.

A CREAK NOISE FROM THE A-PILLAR. RATTLE / POP NOISE FROM INSTRUMENT PANEL: THE RATTLE / POP NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.

THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE. AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.

THE THICKNESS OF THE PAINT MAY BE INSUFFICIENT, CAUSING DECREASED CORROSION RESISTANCE. HOWEVER, THE THICKNESS OF CLEAR HAS BEEN INCREASED TO ELIMINATE THIS CONCERN.

THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN.

THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE BODY FLANGE HAS BEEN IMPROVED DURING MASS-PRODUCTION TO ALLOW SUF-FICIENT A-PILLAR CLEARANCE.

WHEN THE DOOR IS FULLY OPENED, THE DOOR CHECKER MAY BECOME OVER-STROKED AND CAUSE A CRACK AT THE SPOT WELDING AREA AROUND THE DOOR CHECKER. TO ELIMINATE THIS CONCERN, THE THICKNESS OF THE HINGE REINFORCEMENT HAS BEEN INCREASED.

CREAK NOISE FROM THE A-PILLAR.RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR:THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.

THE PAINT SURFACE IS DAMAGED BY THE HOOD STOPPER RUBBER, WHICH CAUSES CORROSION AND A POOR APPEAR-ANCE CONCERN. A PROTECTION SEAL HAS BEEN ATTACHED TO THE UPPER SHROUD MEMBER TO PREVENT PAINT DAMAGE.

AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 F (-10 C) OR LOWER AND THE VEHICLE CABIN HAS NOT YET WARMED UP. THE NOISE IS CAUSED BY THE WINDSHIELD AND/OR REAR WINDOW LOCATING STOPPER CONTACTING THE PANEL.

VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

1/2 TO 4 INCHES (1 - 10CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.

DUE TO WATER ENTRY INTO THE LIFTGATE OPENER SWITCH CONNECTOR DURING A CAR WASH OR BY OTHER MEANS OF CONDENSATION. THE CONNECTOR TERMINALS MAY THEN BECOME CORRODED.

1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.

THE PROTECTOR HANGS DOWN CAUSING A POOR APPEARANCE CONCERN. THIS CONCERN MAY OCCUR WHEN THE VEHICLE IS DRIVEN IN FREEZING TEMPERATURES. SNOW AND MOISTURE ADHERE AND FREEZE ONTO THE RUBBER PROTECTOR AND WHEN THE DOOR IS OPENED, THE RUBBER PROTECTOR CAN TEAR OR STRETCH, COMING OFF THE FASTENERS.THE MATERIAL OF THE RUBBER PROTECTOR AROUND THE FASTENERS HAS BEEN CHANGED TO INCREASE THE HOLDING FORCE TO THE FASTENERS.

THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.

AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN.

1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.

RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR: THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.

THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEEN THE PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH A HEAT GUN OR AN INFRARED DRIER.IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE A HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED AREA TO REMOVE THE STAIN(S).

THIS MAY OCCUR UNDER SPECIAL CONDITIONS WHERE THE CUSTOMER RUBS AGAINST THE SEAT BACK TRIM WHEN ENTERING OR EXITING THE VEHICLE. IF THE CUSTOMER WEARS CLOTHES DESIGNED WITH METAL ACCESSORIES (I.E. JEWELRY, TACK, ZIPPER OR VELCRO), THE DAMAGE MAY OCCUR.

AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN.

THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.

THIS IS CAUSED WHEN WATER (CONTAINING WHITE CORROSION) IS GENERATED INSIDE THE DOOR MIRROR BASE, THEN DRAINS DOWN THE DOOR PANEL CAUSING A POOR APPEARANCE CONCERN. THE DOOR MIRROR BASE WAS ORIGINALLY DESIGNED TO DRAIN WATER TO THE OUTSIDE OF THE DOOR. THE SHAPE OF THE DOOR MIRROR BASE GASKET HAS BEEN MODIFIED TO NOW DRAIN WATER TO THE INSIDE OF THE DOOR. REPLACING THE GASKET SHOULD ELIMINATE THIS CONCERN.

THE WEIGHT REDUCTION WAS ACCOMPLISHED BY USING NEW MATERIALS THAT ARE NOW PART OF MAZDAS OVERALL SKYACTIV TECHNOLOGY. ALTHOUGH THE BUMPER COVERS ARE LIGHTER, THE REPAIR/REFINISHING PROCEDURES AND THE MATERIALS USED ARE NO DIFFERENT THAN THE PREVIOUS (PP) POLYPROPYLENE (HEAVIER) BUMPER COVERS MAZDA HAS USED IN THE PAST.

THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

THE NOISE MAY ALSO OCCUR WHILE DRIVING ON ROUGH ROAD SURFACES. THE NOISE MAY BE CAUSED BY VIBRATION FROM THE THEFT-DETERRENT HORN BRACKET.AN EPT SEALER HAS BEEN ATTACHED TO THE THEFT DETERRENT HORN DURING MASS-PRODUCTION TO ELIMINATE THE NOISE.

HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN.

THE MATERIAL USED FOR THE MIRROR BASE COVER HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.

WHEN THE DOOR IS FULLY OPENED, THE DOOR CHECKER MAY BECOME OVER-STROKED AND CAUSE A CRACK AT THE SPOT WELDING AREA AROUND THE DOOR CHECKER.

60 MPH OR MORE, SOME VEHICLES MAY EXHIBIT A CHIRP NOISE FROM REAR RIGHT END OF THE VEHICLE. THE CHIRP NOISE MAY BE CAUSED BY THE RIGHT SIDE REAR BUMPER STAY HOOK (A) CONTACTING THE BUMPER REINFORCE-MENT (B) AT HIGH SPEED. THE SHAPE OF THE REINFORCEMENT HOLE HAS BEEN CHANGED ON BOTH SIDES TO ELIMINATE THE NOISE.

THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.

THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE DRIVING. TO ELIMINATE THIS CONCERN ON CX-5, SILICONE IS APPLIED TO THE LIP OF THE WEATHERSTRIP TO REDUCE FRICTION AGAINST THE LIFTGATE.

THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE BODY FLANGE HAS BEEN IMPROVED DURING MASS-PRODUCTION TO ALLOW SUF-FICIENT A-PILLAR CLEARANCE.

WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE/POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. THE RATTLE/POP NOISE MAY BE CAUSED BY A LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.

SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poor front harness (1) ground connection. The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. NOTE: DO NOT paint ground point (3) attachment bolt (4) is seated. NEWLY INSTALLED FRONT FENDER STAY NOTE: CAUTION: If the bolt (4) contact area (3) is painted when the front fender stay (2) is newly replaced, it could cause a malfunction in the PCM. Before painting a newly replaced part, protect the bolt (4) contact area (3) with masking tape (5) as shown in the figure.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

GPS antenna plugs into the handsfree (Bluetooth) unit. When adding TomTom navigation, the cable must be unplugged from the HF unit and plugged into the jumper harness that leads to the navi unit.

initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services below is performed, BE SURE TO INITIALIZE THE TPMS BEFORE DRIVING THE VEHICLE by pushing and holding the TPMS Set Switch on the dash until the TPMS warning light flashes two times and the warning beep sounds once. The TPMS must be initialized in the following cases: 1. Tire pressures have been adjusted in one or more tires. 2. Tires have been rotated. 3. Tires or wheels have been replaced. 4. The vehicle's battery cable has been disconnected for any reason. 5. The vehicle's battery has been discharged. 6. The DSC HU/CM connector has been disconnected for any reason.

Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy.

When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual (section 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION). Replace the sensor only when it fails the Workshop Manual inspection.

prevent the battery from discharging.

Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

?The driver side power window does not operate.?The door does not open when using the advanced keyless system.?The warning lamp stays ON even after the ignition switch is turned OFF.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

*Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. *No Map Found error and SD card contains a map. *Yellow screen with message "Insert SD card". *Red screen with message "Problem with map". *The message "Waiting for a valid GPS signal" appears. *Current car position (CCP) turning 180 degrees when driving in reverse. *Unexpected "Stopping voice control" message, usually when starting the vehicle. *Navigation screen does not appear after pressing the NAVI button and it will not recover after turning the ignition OFF, then ON again.

IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET OVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.

THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH STARTING JANUARY 15, 2016. PROCEDURES FOR USAGE ARE FOUND IN THE SKYACTIV WIRING TERMINAL TEST KIT WBT, COURSE #1649. THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:

THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF. DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY. THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.

1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE IPHONE AT THIS TIME.

1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. THESE CONCERN MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE IPHONE AT THIS TIME.

OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.

1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. THESE CONCERN MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE IPHONE AT THIS TIME. THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDSFREE MODULE WILL NOT ADDRESS THE IPOD ERROR MESSAGE CONCERN FOR THE APPLE IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6 AT THIS TIME.

1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE EFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE IPHONE AT THIS TIME.

(2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION

10.854 OR LATER).NAVIGATION SYSTEM FREEZES.MESSAGE WAITING FOR VALID GPS SIGNAL IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.NAVIGATION SCREEN DONT APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.UNEXPECTED STOPPING VOICE CONTROL MESSAGE, USUALLY WHEN STARTING THE VEHICLE.CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.THE MESSAGE WAITING FOR A VALID GPS SIGNAL APPEARS.RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.SCREEN LOCKS UP TO A "BLACK SCREEN.VEHICLE ICON JUMPS AROUND OR VIBRATES.IF NAVIGATION BUTTON IS PRESSED DURING AUDIO SCREEN, THE SCREEN FREEZES AND THE TOUCH SCREEN BECOMES INOPERATIVE.

IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.

LEFT AND RIGHT FRONT DOOR SPEAKERS, FRONT CENTER SPEAKER AND LEFT AND RIGHT D-PILLAR SPEAKERS).THE POWER AMPLIFIER, WHICH CONTROLS THE OUTPUT TO THE SPEAKERS MAY BE INOPERATIVE DUE TO THE OCCURRENCE OF PAR-ASITIC RESISTANCE IN THE CIRCUIT.

10.854 OR LATER).NAVIGATION SYSTEM FREEZES.MESSAGE WAITING FOR VALID GPS SIGNAL IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.NAVIGATION SCREEN DONT APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.UNEXPECTED STOPPING VOICE CONTROL MESSAGE, USUALLY WHEN STARTING THE VEHICLE.CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.THE MESSAGE WAITING FOR A VALID GPS SIGNAL APPEARS.RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.SCREEN LOCKS UP TO A "BLACK SCREEN.VEHICLE ICON JUMPS AROUND OR VIBRATES.

THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.

THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.

THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE.THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM.THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.

THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION.

THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION.

THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.

THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP. MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.

THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.

IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS CAUSED BY CONDENSATION, DUST, AND POLLEN WITHIN THE COOLING UNIT. THIS CONDITION IS USUALLY WORSE DURING HIGH HUMIDITY CONDITIONS. MAZDA AIR COOLING COIL COATING IS AVAILABLE TO ENCAPSULATE THE MOLD TO REDUCE ODORS. IF THE PRODUCT IS PROPERLY APPLIED, IT CAN EFFECTIVELY REDUCE THE MUSTY/MILDEW ODOR FOR UP TO THREE YEARS.NOTE:SEE PARTS INFORMATION FOR MAZDA AIR COOLING COIL COATING AND KIT PART NUMBERS.

THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.

WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING CONTROL LOGIC OF AMBIENT TEMPERATURE OR DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS, ADVISE THE CUSTOMER THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION. IF THE CONDITION DOES NOT MEET THE FOLLOWING AND THE SENSOR MALFUNCTION IS SUSPECTED, MAKE SURE TO INSPECT THE SENSOR ACCORDING TO MS3 ONLINE OR WORKSHOP MANUAL (SECTION 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION).

OPEN) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THE THERMOSTAT FUNCTIONS NORMALLY, BUT THE THERMOSTAT STUCK OPEN CONDITION IS MISTAKENLY DETECTED DUE TO INAPPROPRIATE PCM SOFTWARE.THIS CONCERN WILL OCCUR UNDER THE FOLLOWING CONDITIONS: WHEN DRIVING ON HIGHWAYS/FREEWAYS IMMEDIATELY AFTER A COLD STARTWHEN THE AMBIENT TEMPERATURE IS 14 TO 32 DEGREES F (-10 TO 0 DEGREES C) WHEN OPERATING THE HVAC SYSTEM IN THE MAXIMUM AIRFLOW MODE

OPEN) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THE THERMOSTAT FUNCTIONS NORMALLY, BUT THE THERMOSTAT STUCK OPEN CONDITION IS MISTAKENLY DETECTED DUE TO INAPPROPRIATE PCM SOFTWARE.THIS CONCERN WILL OCCUR UNDER THE FOLLOWING CONDITIONS: WHEN DRIVING ON HIGHWAYS/FREEWAYS IMMEDIATELY AFTER A COLD STARTWHEN THE AMBIENT TEMPERATURE IS 14 TO 32 DEGREES F (-10 TO 0 DEGREES C) WHEN OPERATING THE HVAC SYSTEM IN THE MAXIMUM AIRFLOW MODE

OPEN) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THE THERMOSTAT FUNCTIONS NORMALLY, BUT THE THERMOSTAT STUCK OPEN CONDITION IS MISTAKENLY DETECTED DUE TO INAPPROPRIATE PCM SOFTWARE.THIS CONCERN WILL OCCUR UNDER THE FOLLOWING CONDITIONS: WHEN DRIVING ON HIGHWAYS/FREEWAYS IMMEDIATELY AFTER A COLD STARTWHEN THE AMBIENT TEMPERATURE IS 14 TO 32 DEGREES F (-10 TO 0 DEGREES C) WHEN OPERATING THE HVAC SYSTEM IN THE MAXIMUM AIRFLOW MODE

IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.

IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE PREVENTS THE VEHICLE BATTERY FROM BEING DISCHARGED. THIS ALLOWS THE IDS TO REPROGRAM A CONTROL MODULE WITHOUT INTERFERENCE FROM A WEAK OR UNDERCHARGED VEHICLE BATTERY. NOTE: CONTROL MODULE DAMAGE MAY OCCUR IF THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE IS NOT USED.

THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETERGENT TO CLEAN THE MIRROR. HARSH DETERGENT MAY DAMAGE THE FRONT AND/OR REAR LIGHT SENSOR(S).

IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TAP CONNECTORS (A) OR TO THE PROTECTOR TUBE (B). THIS DAMAGE IS NOT COVERED UNDER WARRANTY.

SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.

SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF. DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.

LAMP STAYS ON, AFTER IGNITION SWITCH IS OFF, WHEN USING ADVANCED KEYLESS SYSTEM, DOOR FAILS TO OPEN. MODEL 2013-2014 CX-5. *PE

IGNITION SWITCH IS OFF, WARNING LAMP STAYS ON. MODEL 2013-2014 CX-5. *PE

THIS LIGHT IS COMING ON DUE TO INAPPROPRIATE PCM SOFTWARE. *KB

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plates surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plates surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plates surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate's surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

vehicle service.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.

The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Due to insufficient durability of the bracket in certain environments, such as where road salt is used, corrosion and breakage can occur. To eliminate this concern, the material and the shape of the bracket (service parts) has been modified.

This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance to cold.

properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires indirectly using the data sent from the ABS wheel speed sensors. If the air pressure of one or more tires is too low compared with the specified value (the initial value learned by the system), the system warns the driver with the TPMS warning light in the instrument cluster and a beep sound. To allow the TPMS to operate correctly, it is essential that the TPMS be initialized to learn new conditions whenever a tire related service is performed.

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.

This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. A section of the heater mat (2) just above the reinforcement rod (3) in the cushion pad contactsinternal heater mat wire and causes damage (4).

vehicle service.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

This may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. A section of the heater mat (2) just above the reinforcement rod (3) in the cushion pad contacts internal heater mat wire and causes damage (4).

This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the heater mat (B) just above the reinforcement rod (C) in the cushion pad (A) contacts internal heater mat wire and causes damage (D).

60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (A) contacting the bumper reinforce-ment (B) at high speed. The shape of the reinforcement hole has been changed on both sides to eliminate the noise. Also, pads have been added to the bumper stay to prevent contact noise.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

vehicle service.

IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.

THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND REMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY.THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

VISUAL INSPECTION OF THE SHOCK ABSORBERS SHOW NO EXTERNAL DAMAGE.

VISUAL INSPECTION OF THE SHOCK ABSORBERS SHOW NO EXTERNAL DAMAGE.

LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.

IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.

THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.

THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.

PROPERLY INITIALIZE THE SYSTEM. THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.

THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.

PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.

THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.

BASE OF THE WINDSHIELD) WHEN DRIVING OVER BUMPS OR ROUGH ROADS. THE TAPPING NOISE MAY BE CAUSED WHEN THE FRONT EDGE OF THE DASHBOARD CONTACTS THE BODY-SIDE BRACKET(S). TO ELIMINATE THE NOISE, FELT PADS HAVE BEEN ATTACHED TO ALL (3) THREE BODY-SIDE BRACKETS DURING VEHICLE MASS-PROD-CUTION.

25 MPH (40KM/H). THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE REAR DOOR QUARTER GLASS AND THE REAR DOOR GAR-NISH. A SOFT PAD HAS BEEN ATTACHED TO THE REAR DOOR QUARTER GLASS GUIDE TO ELIMINATE THE NOISE.

PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.

PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.

IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.

1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.

THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.

1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.

THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.

*PE

*PE

essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

configuration.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.

This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

The noise: Depends on the vehicles speed only (the more speed, the more noise) Occurs with all types of driving (acceleration, deceleration, steady speed) Does not depend on rpm, gear, or ATF temperature

bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.

This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position. The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing (C).

NOTE: The following Caution is included with every ATX that requires configuration.

Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!

when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

The noise: Depends on the vehicles speed only (the more speed, the more noise)Occurs with all types of driving (acceleration, deceleration, steady speed)Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: 7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) 8TR1008883 and higher 8TD1003276 and higher 8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).

This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.

This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position.The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing(C). To eliminate the noise, a spacer (A) has been installed between the inner ball joint (B) and the steering gear housing (C) (both sides) to prevent direct contact.

This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the drive shaft. To correct this issue, the thickness of the dust cover has been increased.

configuration.

This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.

This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position. The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing (C). To eliminate the noise, a spacer (A) has been installed between the inner ball joint (B) and the steering gear housing (C) (both sides) to prevent direct contact.

Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.

when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge (A) of the left side inner ball joint (B) gets stuck with the steering gear housing (C).

BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR SHIFT LEVER VIBRATES WHEN DRIVING IN 3RD OR 4TH GEAR THIS IS CAUSED BY INAPPROPRIATE TRANSMISSION INTERNAL PARTS.

THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER 3TR1111680 AND HIGHER OR 3TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.

BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR SHIFT LEVER VIBRATES WHEN DRIVING IN 3RD OR 4TH GEAR THIS IS CAUSED BY INAPPROPRIATE TRANSMISSION INTERNAL PARTS.

THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.

THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.

ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY. NOTE: ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION. TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A FZ ON SKYACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT.

SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) THIS IS CAUSED BY A FAILURE OF THE RELATED CLUTCH HUB(S). TO CORRECT THE PROBLEM OF HARD SHIFTING, THE SHAPE OF THE 3-4 AND 5-6 CLUTCH HUB HAS BEEN CHANGED. A SURFACE TREATMENT HAS NOW BEEN ADDED TO THE 3-4 CLUTCH HUB TO PREVENT 3RD GEAR FROM JUMPING OUT.

THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD. TO ELIMINATE THIS CONCERN, THE PLAY IN THE LIFT MECHANISM GEARS HAS BEEN REDUCED.

THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER 3TR1111680 AND HIGHER OR 3TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.

THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.

THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD. TO ELIMINATE THIS CONCERN, THE PLAY IN THE LIFT MECHANISM GEARS HAS BEEN REDUCED.

SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) THIS IS CAUSED BY A FAILURE OF THE RELATED CLUTCH HUB(S). TO CORRECT THE PROBLEM OF HARD SHIFTING, THE SHAPE OF THE 3-4 AND 5-6 CLUTCH HUB HAS BEEN CHANGED. A SURFACE TREATMENT HAS NOW BEEN ADDED TO THE 3-4 CLUTCH HUB TO PREVENT 3RD GEAR FROM JUMPING OUT.

THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR SNAP-ON TOOLS, STARTING IN MID-OCTOBER 2014.THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST.

3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H)THIS IS CAUSED BY THE FRICTION COEFFICIENT BETWEEN THE 3/4 CLUTCH HUB AND THE SLEEVE INCREASING. A SURFACE TREAT-MENT HAS NOW BEEN ADDED TO THE 3/4 CLUTCH HUB TO DECREASE THE FRICTION COEFFICIENT.

THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION.THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT (A) GETS STUCK WITH THE STEERING GEAR HOUSING. THE FOLLOWING MODIFICATIONS HAVE BEEN MADE TO ELIMINATE THE NOISE:1. THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.2. GREASE HAS BEEN APPLIED TO THE INNER BALL JOINT EDGE.

THE NOISE:DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE)OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED)DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE

THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.

THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.

TO R POSITION OR N TO R POSITION. WHEN THE TRANSMISSION SHIFTS IMMEDIATELY AFTER STARTING TO MOVE (IN D POSITION). WHEN THE TRANSMISSION SHIFTS AT CRUISING SPEED (IN D POSITION). THE INITIAL LEARNING MAY NOT HAVE BEEN COMPLETED AT THE TIME OF VEHICLE PRODUCTION. TO CORRECT THE PROBLEM, ONE OR MORE LEARNING PROCEDURES MAY NEED TO BE PERFORMED.

THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION.THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT (A) GETS STUCK WITH THE STEERING GEAR HOUSING. THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED TO ELIMINATE THIS NOISE.

ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY.NOTE:ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION.TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A FZ ON SKY-ACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT.

the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

Some customers may request updates for their vehicle's navigation system. Refer customers to Mazdausa.com.

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

This may be caused by an aftermarket accessory device.

Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes linked to the VIN of that vehicle.

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active working SAT radio.

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active (working SAT radio).

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.

This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.

These concerns may be caused by problems with the Bluetooth Unit software.

SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.

TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.

IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUPPLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.

TO IMPROVE THE HANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.

VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING CONTROL LOGIC OF AMBIENT TEMPERATURE OR DIF-FERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS, ADVISE THE CUSTOMER THAT THIS IS A NOR-MAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION.

TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.

UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

SOURCE.

PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HARDWARE AVAILABLE ON VARIOUS CELLULAR PHONES AND CELL PHONE PROVIDER NETWORKS, IT IS ESSENTIAL FOR CUSTOMERS TO CONTACT THE MAZDA HANDS-FREE SYSTEM CUSTOMER CARE NUMBER AT (800) 430-0153 OR, FOR CUSTOMERS REQUIRING ADDITIONAL RESOURCES, PLEASE DIRECT THEM TO WWW.MAZDAUSA.COM/BLUETOOTH. REPRESENTATIVES OF THE CUSTOMER CARE CENTER ARE KNOWLEDGEABLE ON VERIFYING APPROVED PHONES AND PROPERLY PAIRING (PROGRAMMING) SPECIFIC PHONES TO THE VEHICLES BLUETOOTH SYSTEM. THEY ARE ALSO BEST EQUIPPED TO RESOLVE A MAJORITY OF THE PAIRING ISSUES AND OTHER BLUETOOTH RELATED CONCERNS WHEN COMMUNICATING DIRECTLY WITH MAZDA CUSTOMERS.

SOURCE.TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STAN-DARD TIME.NOTE:ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.

TO IMPROVE THE HANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.

THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE

ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES LINKED TO THE VIN OF THAT VEHICLE.

THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.

ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES LINKED TO THE VIN OF THAT VEHICLE.

PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR SOME, BUT STREAMING MUSIC OVER BLUETOOTH APPEARS TO BE UNAFFECTED. SPECIFICALLY, DOZENS OF USERS IN THE APPLE SUPPORT COMMUNITIES AND MACRUMORS DISCUSSION FORUMS CLAIM TO BE EXPERIENCING DISTORTED, STATICKY, OR INAUDIBLE PHONE CALLS WHEN USING AN IPHONE SE. IF YOU EXPERIENCE A CUSTOMER COMPLAINT, AND THE CUSTOMER HAS A NEW IPHONE SE, DO NOT REPLACE ANY PARTS ON THE VEHICLE. EXPLAIN TO THE CUSTOMER THAT THE IPHONE MAY BE THE PROBLEM. HAVE THE CUSTOMER VISIT THIS WEBSITE: HTTP://WWW.MACRUMORS.COM/2016/04/11/IPHONE-SE-BLUETOOTH-PHONE-CALL-AUDIO-ISSUES/

SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owners Manual, Workshop Manual, Technical Service Bulletin, etc.).

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains. The gasket material has been improved to eliminate this concern.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that had to be installed before the expiration date of 3/27/18. After the expiration, IDS can?t accept the extension. To correct this, uninstall IDS and re-install IDS 108.00 >IDS 108.07 up-date. Select "Remove Mazda data files and settings" as shown below.

The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear incertain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.

SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

INITIALIZATION WAS NOT PERFORMED CORRECTLY BEFORE CUSTOMER DELIVERY.

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL HENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE TO THE FILE THAT THE SYSTEM USES TO QUICKLY FIND GPS SATELLITES. THIS FILE IS USUALLY UPDATED DAILY BUT THE CUSTOMER DOES NOT NEED TO UPDATE THIS FILE FOR THEIR SYSTEM TO WORK CORRECTLY. THIS UPDATE WILL ALWAYS BE FREE AS ARE FIRMWARE UPDATES. USE THE TOMTOM HOME SOFTWARE TO DETERMINE WHAT IS AVAILABLE FOR YOUR SPECIFIC CUSTOMER.IF YOU NEED MORE DETAILED INFORMATION ON HOW THE FILE WORKS WITH TOMTOM DEVICES AND HOW LONG IT REMAINS ACCURATE, CLICK HERE.

SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO INNER SURFACEOF HEADLIGHT LENS AND REACTS WITH ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN. CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.

WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE

LIGHT COMING ON OR FLASH INTERMITTENTLY RED. MODEL 2013 CX-5. *PE

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

road.

25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Customers having this concern should have their vehicle repaired using the following repair procedure.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). The vibration is more noticeable when driving on smooth, flat roads.The vibration may be caused by wear on the inner surface of the tripod joint case (inner side of front driveshaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.

THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER (A) CONTACTING THE STEERING WHEEL ADJUSTMENT LOCK LEVER (B). TO CORRECT THE PROBLEM, FELT IS ATTACHED TO THE STEERING COLUMN COVER.

THIS CONCERN MAY BE CAUSED BY UNBALANCED WHEELS/TIRES.

UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). THE VIBRATION IS MORE NOTICEABLE WHEN DRIVING ON SMOOTH, FLAT ROADS. THE VIBRATION MAY BE CAUSED BY WEAR ON THE INNER SURFACE OF THE TRIPOD JOINT CASE (INNER SIDE OF FRONT DRIVE SHAFT).TO ELIMINATE THIS CONCERN, A COATING HAS BEEN APPLIED TO THE INNER SURFACE OF THE TRIPOD JOINT CASE TO IMPROVE WEAR RESISTANCE.

be wet.

be wet.

be wet.

This includes the use of intermediate positions.

If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.

(2) with the Mode Selector Dial (1), the dial does not stay in the "Defroster Vents" position and returns to the "Defroster/Floor Vents" position (3). When rotating the Mode Selector Dial (1) to the "Defroster Vents" position (2), it may be difficult to tell if the Mode Selector Dial is firmly in the "Defroster Vents" position. This concern may be due to a production variation. Some of the mode control wires (1) may be too long to transmit movement from the mode selector dial to the link (2). The length of the mode control wire has been shortened to eliminate this concern.

WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION. AN ADDITIONAL ADHESION TREATMENT HAS BEEN APPLIED TO ELIMINATE THE HEATER ELEMENT WIRE FROM COMING OUT OF THE POSITION.

WITH THE MODE SELECTOR DIAL (A), THE DIAL DOES NOT STAY IN THE DEFROSTER VENTS POSITION AND RETURNS TO THE DEFROSTER/FLOOR VENTS POSITION (C).WHEN ROTATING THE MODE SELECTOR DIAL (A) TO THE DEFROSTER VENTS POSITION (B), IT MAY BE DIFFICULT TO TELL IF THE MODE SELECTOR DIAL IS FIRMLY IN THE DEFROSTER VENTS POSITION. THIS CONCERN MAY BE DUE TO A PRODUCTION VARIATION. SOME OF THE MODE CONTROL WIRES (A) MAY BE TOO LONG TO TRANSMIT MOVEMENT FROM THE MODE SELECTOR DIAL TO THE LINK (B). THE LENGTH OF THE MODE CONTROL WIRE HAS BEEN SHORTENED TO ELIMINATE THIS CONCERN.

WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.

WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.AN ADDITIONAL ADHESION TREATMENT HAS BEEN APPLIED TO ELIMINATE THE HEATER ELEMENT WIRE FROM COMING OUT OF THE POSITION.

NOT STAY IN THE DEFROSTER VENTS POSITION AND RETURNS TO THE DEFROSTER/FLOOR VENTS POSITION (C). THIS CONCERN MAY BE DUE TO A PRODUCTION VARIATION. SOME OF THE MODE CONTROL WIRES (A) MAY BE TOO LONG TO TRANSMIT MOVEMENT FROM THE MODE SELECTOR DIAL TO THE LINK (B). THE LENGTH OF THE MODE CONTROL WIRE HAS BEEN SHORTENED TO ELIMINATE THIS CONCERN.

WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.AN ADDITIONAL ADHESION TREATMENT HAS BEEN APPLIED TO ELIMINATE THE HEATER ELEMENT WIRE FROM COMING OUT OF THE POSITION.

IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE COOLANT AND REPLACE THE HEATER CORE. NOTE: IF THE CODE IS SET BY ITSELF, WITHOUT OVERHEATING AND/OR NO HEAT FROM THE HEATER, FOLLOW THE WORKSHOP MANUAL ON MS3 ONLINE.

THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE COOLANT AND REPLACE THE HEATER CORE. NOTE: IF THE CODE IS SET BY ITSELF, WITHOUT OVERHEATING AND/OR NO HEAT FROM THE HEATER, FOLLOW THE WORKSHOP MANUAL ON MS3 ONLINE.

If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage (CX-5 front bushings shown below).

THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEABLE WHEN DRIVING OVER HIGHER BUMPS. THE CREAKING NOISE IS CAUSED WHEN THE FRONT LOWER CONTROL ARM BUSHING(S) (A) BECOME WET.

THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.

IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.

THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEABLE WHEN DRIVING OVER HIGHER BUMPS. THE CREAKING NOISE IS CAUSED WHEN THE FRONT LOWER CONTROL ARM BUSHING(S) (A) BECOME WET.

THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEABLE WHEN DRIVING OVER HIGHER BUMPS. THE CREAKING NOISE IS CAUSED WHEN THE FRONT LOWER CONTROL ARM BUSHING(S) (A) BECOME WET.

NOISE FOR SPECIFIC HIGH HUMIDITY AND WET CLIMATE CONDITIONS IN THE LOWER GULF STATES. THE SST WILL BE NEEDED TO COMPLETE REPAIRS DETAILED IN TSB 02-005/14 AND IS AVAILABLE THROUGH MAZDAS TOOL VENDOR, SNAP-ON TOOLS.

THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.

THE NOISE MAY BE CAUSED BY VIBRATION WHEN THE BENT-UP END OF THE BALANCE SPRING (A) INTERFERES WITH THE SLIDER BUSHING (B). TO ELIMINATE THE NOISE, THE CLEARANCE BETWEEN THE BALANCE SPRING AND THE SLIDER BUSHING HAS BEEN INCREASED.

INCORPORATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE (CX-5 FRONT BUSHINGS SHOWN BELOW).

AS STOCK IS EXHAUSTED OF THE EARLY HUBS THEY WILL BE PLACED IN A C (COMPONENT) SUPERSESSION SO THAT A NEW HUB AND ANY ADDITIONAL PARTS THAT MAY BE NEEDED ARE SHIPPED AT THE SAME TIME. WHEN GEPC VIN LOCK IDENTIFIES AN EARLY PART NUMBER, AS WITH ALL C (COMPONENT) SUPERSESSIONS, ORDER THAT PART NUMBER. DO NOT ORDER A NEWER PART LATER IN THE SUPERSESSION CHAIN. IF YOU ORDER THE EARLY PART SPECIFIED BY THE VIN, A NEW PART AND ANY ADDITIONAL PARTS THAT MAY BE NEEDED WILL SHIP. IF YOU ORDER A NEWER PART, JUST THE NEWER PART WILL SHIP. NO ADDITIONAL PARTS THAT MAY BE NEEDED WILL SHIP.

IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.

The following are possible causes of floor mat interference, which can be avoided with proper usage.

However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owners manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.

The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.

User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.

THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. REFER TO THE ILLUSTRATIONS BELOW TO ORDER SERVICE PARTS.

Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.

when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problems, the coinfiguration of the header has been changed to improve the brazing performance in this area.

when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.

This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazing. To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.

THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE INNER-CABLE TO CORRODE AND SEIZE. TO CORRECT THE PROBLEM, A FLANGE HAS BEEN ADDED TO THE FUEL FILLER LID OPENER LEVER (A) TO PREVENT WATER FROM FLOWING ALONG THE LEVER TO THE FUEL FILLER LID CABLE.

THIS CONCERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED.

DISPLAY (MID) INDICATES 0 WITH A CERTAIN AMOUNT OF FUEL REMAINING IN THE TANK.THIS MAY BE A NORMAL OPERATION OF THE FAIL-SAFE FUNCTION:1.IF FOREIGN MATERIAL (CONTAINED IN A POOR-QUALITY FUEL) ADHERES TO THE FUEL GAUGE SENDER UNIT, THE FAIL-SAFE FUNC-TION INITIATES BY FORCING THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY TO INDICATE ZERO FUEL AMOUNT.2.IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED BY SHAKING OF THE FUEL DURING DRIVING OR REFUELING, THE FUEL GAUGE WILL RETURN TO A NORMAL READING, BUT THE DISTANCE-TO-EMPTY WILL CONTINUE TO READ 0 UNTIL THE NEXT REFUEL-ING OF 3 US GALLONS (10 LITERS) OR MORE.TO CORRECT THE PROBLEM THE FOLLOWING CHANGE HAS BEEN MADE:1.THERE IS NO MASS-PRODUCTION CHANGE TO PREVENT ADHESION OF FOREIGN MATERIAL TO THE FUEL GAUGE SENDER UNIT. SO THE FACT REMAINS UNCHANGED THAT THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY INDICATE ZERO FUEL AMOUNT WHEN FOREIGN MATERIAL ADHERES TO THE FUEL GAUGE SENDER UNIT, AND THE FAIL-SAFE FUNCTION INITIATES.2.TO EQUALIZE THE RECOVERY TIMING FROM THE FAIL-SAFE MODE, THE LOGIC HAS BEEN CHANGED SO THAT THE DISTANCE-TO-EMPTY RECOVERS FROM 0 TO A NORMAL READING IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED (AT THE SAME TIME AS THE FUEL GAUGE).

DISPLAY (MID) INDICATES 0 WITH A CERTAIN AMOUNT OF FUEL REMAINING IN THE TANK.THIS MAY BE A NORMAL OPERATION OF THE FAIL-SAFE FUNCTION:1.IF FOREIGN MATERIAL (CONTAINED IN A POOR-QUALITY FUEL) ADHERES TO THE FUEL GAUGE SENDER UNIT, THE FAIL-SAFE FUNC-TION INITIATES BY FORCING THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY TO INDICATE ZERO FUEL AMOUNT.2.IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED BY SHAKING OF THE FUEL DURING DRIVING OR REFUELING, THE FUEL GAUGE WILL RETURN TO A NORMAL READING, BUT THE DISTANCE-TO-EMPTY WILL CONTINUE TO READ 0 UNTIL THE NEXT REFUEL-ING OF 3 US GALLONS (10 LITERS) OR MORE.TO CORRECT THE PROBLEM THE FOLLOWING CHANGE HAS BEEN MADE:1.THERE IS NO MASS-PRODUCTION CHANGE TO PREVENT ADHESION OF FOREIGN MATERIAL TO THE FUEL GAUGE SENDER UNIT. SO THE FACT REMAINS UNCHANGED THAT THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY INDICATE ZERO FUEL AMOUNT WHEN FOREIGN MATERIAL ADHERES TO THE FUEL GAUGE SENDER UNIT, AND THE FAIL-SAFE FUNCTION INITIATES.2.TO EQUALIZE THE RECOVERY TIMING FROM THE FAIL-SAFE MODE, THE LOGIC HAS BEEN CHANGED SO THAT THE DISTANCE-TO-EMPTY RECOVERS FROM 0 TO A NORMAL READING IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED (AT THE SAME TIME AS THE FUEL GAUGE).

THIS CON-CERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED.

INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

This may be caused by a loose spare tire jack.

This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.

THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.

uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.

Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

IF WEIGHT IS APPLIED TO THE REAR SEAT AT THIS TIME (I.E. PASSENGER PUSHES ON REAR SEAT, ETC.), THE FRONT SEAT BACK POCKET MAY BECOME TORN.