2020 Mazda CX-3 TSBs

interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button

The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage. Clean the intake manifold internally to remove any debris from old engine before installing the new replacement engine assembly. If the intake manifold cannot be properly cleaned internally, replace it.

The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off.

The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed. REPAIR PROCEDURE If the tensioner is found to be "No Good" after completing the Drive Belt Auto Tensioner Inspection, replace it with a modified part according to the instructions on MGSS online:

(SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear Mazda Dealer Colleagues, Mazda Motor Corporation has made a change regarding related parts to TSB 01-001/26 which also impacts Warranty Extension Special Service Program (SSPD8). Parts Ordering and Warranty Claims: Effective March 5, 2026 only the related parts kit PYY2-15-SAY can be ordered and claimed for any repair. The two separate parts PYFB-15-169 and PE13-15-296 can no longer be claimed with repaired dates of March 5, 2026 and later. There is no change to the main part, the Plug PYY3-15-SA1. We have updated the TSB 01-001/26 and SSPD8 Repair Procedure and Parts & Warranty Information on Mazda Global Service Support (MGSS) to reflect this change.

(SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear Mazda Dealer Colleagues, Mazda Motor Corporation has made a change regarding related parts to TSB 01-001/26 which also impacts Warranty Extension Special Service Program (SSPD8). Parts Ordering and Warranty Claims: Effective March 5, 2026 only the related parts kit PYY2-15-SAY can be ordered and claimed for any repair. The two separate parts PYFB-15-169 and PE13-15-296 can no longer be claimed with repaired dates of March 5, 2026 and later. There is no change to the main part, the Plug PYY3-15-SA1. We have updated the TSB 01-001/26 and SSPD8 Repair Procedure and Parts & Warranty Information on Mazda Global Service Support (MGSS) to reflect this change.

SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A mechanical seal (A) is used for the water pump. This mechanical seal can seal coolant (B) by sliding a mating ring (C) against a seal ring (D). When the sliding surface temperature of the mechanical seal is more than 248 F (120 C) while driving, a small amount of steam (E) is leaked and bleeds through the bleeding hole (F). After drying, the steam leaves a green coolant deposit near the water pump bleed hole (F). This is a normal condition and does not require water pump replacement. The water pump should only be replaced if there is an accumulation of crystallized coolant near the bleed hole. When you encounter a water pump with coolant seepage marks, decide to replace it or not based on the following criteria using sample photos. NOTE: During the initial period of use*, the sliding surfaces of the seals may not yet be fully settled, which can temporarily increase the amount of leakage. Continued use will allow the surfaces to settle, reducing the leakage. Replacing parts that are already settled with new ones will increase the leakage again until the new parts become conditioned. Therefore, replacement should be avoided in this initial period of use. *As a guideline, this applies to vehicles with less than 1,860 miles (3000 km) of mileage.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. DTC P0126:00 is not required to be present to perform this repair. If the vehicle has not previously had the repair specified in this TSB and is exhibiting any of the listed symptoms, proceed with the repair procedure outlined in this bulletin. If DTC P2B61:00 (Coolant Control Valve Circuit Range/Performance) is present along with DTC P0126:00, this TSB does not apply. Diagnose the symptom and/or stored DTCs according to the procedures in MGSS. If only DTC P0126:00 is present and this TSB has already been completed previously, this bulletin does not apply, diagnose the symptom and/or stored DTCs according to the procedures in MGSS. This concern may be caused if the coolant control valve fail-safe thermostat opens at a temperature lower than the normal temperature due to a deformation of the thermostat diaphragm. To eliminate the concern, the water flow control valve specification has been modified. Affected vehicles will require PCM reprogramming with the Mazda Modular Diagnostic System (M-MDS), using either a) Mazda Diagnostic and Repair Software (MDARS) or b) Mazda Integrated Diagnostic System (IDS) 140.04 or later software.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre-installed. Critical Installation Requirement: When replacing PW5S-15-16Z, the Powertrain Control Module (PCM) must also be updated to the latest software version. Failure to perform the PCM update may result in drivability concerns or diagnostic trouble codes.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). Only Mazda-approved key cutting machines can process these 10-digit codes. Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. This concern may be caused if the coolant control valve fail-safe thermostat opens at a temperature lower than the normal temperature due to a deformation of the thermostat diaphragm. To eliminate the concern, the water flow control valve specification has been modified.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. This concern may be caused if the coolant control valve fail-safe thermostat opens at a temperature lower than the normal temperature due to a deformation of the thermostat diaphragm. To eliminate the concern, the water flow control valve specification has been modified.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty start date. CONDITION OF CONCERN: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: - Engine takes longer to warm up. - Engine temperature gauge fluctuates. - Low coolant temperature indicator (blue) light stays on longer or turns on while driving. - Poor heater performance, especially at idle. Mazda Motor Corporation has made a significant repair change to TSB 01-003/25 which also impacts Warranty Extension Special Service Program (SSPD8). Repair Procedure Update: Effective December 8th all repairs applicable to TSB 01-003/25 or SSPD8 must follow the new repair procedure. The repair now replaces the thermostat with a dummy plug for the coolant control valve (CCV) along with a required software update for the PCM. Prior Repairs: Any repairs previously completed with the replacement of the thermostat or coolant control valve assembly does not require a re-repair unless there is a verified failure following the diagnosis in the TSB. It is expected that there will be no further repairs made for this concern once the plug and software update has been completed. Therefore, a return visit for symptoms related to the TSB or SSP must contact the Technical Hotline for assistance. VITALLY IMPORTANT!: There must be a Software Update record for the PCM when using MDARS or IDS. MDARS - If there is no Software Update entry in MDARS or the Collect Diagnostic Information (ODR Update) is not completed (or both), the vehicle will not be considered repaired and the warranty claim will be rejected. IDS Vehicles programed with IDS must Collect Diagnostic Data, and that data must be attached to the warranty claim. If the data is not attached to the claim, the vehicle will not be considered repaired and the warranty claim will be rejected, denied or debited. Failure to complete the above will require the vehicle to return to the dealership and be re-repaired at the dealers expense with great inconvenience to the Mazda customer. Failure to perform the software update could also potentially damage the engine which would not be covered by warranty and would expose your dealership to the cost of repairs.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. This concern may be caused if the coolant control valve fail-safe thermostat opens at a temperature lower than the normal temperature due to a deformation of the thermostat diaphragm. To eliminate the concern, the water flow control valve specification has been modified.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. This concern may be caused if the coolant control valve fail-safe thermostat opens at a temperature lower than the normal temperature due to a deformation of the thermostat diaphragm. To eliminate the concern, the water flow control valve specification has been modified.

For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.

Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have CSP13 listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled Subject Vehicles CSP13 for details on the covered vehicle models, model year and production VIN ranges.

Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.

specific repair of the fail-safe thermostat installed inside of the suspected coolant control valve on certain 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6 and 2020-2023 CX-30 vehicles. The warranty coverage for an applicable repair has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. If you are a recipient of this notice, your vehicle is included in this warranty extension program. What is the problem? On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.

fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.

specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.

Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replace the CCV for this DTC.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.

following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.

This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator (blue) light stays on longer or comes on while driving Poor heater performance, especially at idle

This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

may complain of leakage at or around the washer motor (1). This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section. This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 F (40-80 C)). To eliminate this concern, the production process of the coolant control valve has been modified.

These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

Vehicles having this concern should use the following Inspection/Repair procedure.

customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)

following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low coolant temperature indicator (blue) light stays on longer or comes on while driving * Poor heater performance, especially at idle NOTE: * Vehicles with SKYACTIV-G 2.5T are not applicable. * If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies, this information is not applicable. Diagnose according to the instructions in MGSS. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 F (40-80 C)). To eliminate this concern, the production process of the coolant control valve has been modified.

control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coolant using the radiator filler neck.

fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.

*DTC B00A0:09 (Occupant classification sensor internal signal output unstable) This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: *Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. *When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:

malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.

Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.

following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 F (40-80 C)). To eliminate this concern, the production process of the coolant control valve has been modified.

may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section.

This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 F (40-80 C)). To eliminate this concern, the production process of the coolant control valve has been modified.

COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.

P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input

following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.

Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicle mileage. 2. Engine at normal operating temperature, top off engine oil level to the full mark on the dipstick. 3. Ask the customer to return to the dealer after 1200 miles to recheck the engine oil level. 4. After 1200 miles, engine at normal operating temperature, check the engine oil level on the dipstick. 5. Is the engine oil level above the low mark on the dipstick? Yes - No repair is necessary. No - Proceed to MGSS online or Workshop Manual (section 01-03 NO. 16 HIGH OIL CONSUMPTION/LEAKAGE).

The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands.

head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H

are 597 vehicles contained in this DRW, and all had a paid Pre-Delivery Inspection performed at the port and were to be used as fleet vehicles. These vehicles have since been reallocated to dealerships and due to significant idle time prior to arriving at dealers, the vehicle should have a new Pre-Delivery Inspection performed in order to support a perfect delivery to the customer.

customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display F0-002 during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting

before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.

This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

Engine Start/Start Button Amber indicator light flashing Battery discharge Electrical relay buzzing noise DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicless wiring harness may create unusual electrical symptoms.

The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is stopped and does not progress. This is normal and does not require a part replacement, clean off the dried coolant from around the pipe with a wire brush. REPAIR PROCEDURE 1. Verify the customer concern. 2. If the above condition is experienced, remove the accumulated coolant around the pipe (1) with a wire brush etc. NOTE: Perform the procedure on the vehicle. No need to remove the water pipe and hoses.

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. Wrinkles may not be completely removed after the repair is completed. Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

seat back surface.

seat back surface.

seat back surface.

A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.

Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.

dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and causes the coupling component to fit loosely. The pinion shaft head then contacts the differential case and causes a crack.

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is stopped and does not progress. This is normal and does not require a part replacement, clean off the dried coolant from around the pipe with a wire brush.

Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See Mazda Approved Key Cutting Machine table.

NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

https://ecatalog.mazdausa.com

NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information.

The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a batterys Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries. TEST PROCEDURE 1. Connect the charger clamps to the appropriate battery posts.

SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poor front harness (1) ground connection. The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. NOTE: DO NOT paint ground point (3) attachment bolt (4) is seated. NEWLY INSTALLED FRONT FENDER STAY NOTE: CAUTION: If the bolt (4) contact area (3) is painted when the front fender stay (2) is newly replaced, it could cause a malfunction in the PCM. Before painting a newly replaced part, protect the bolt (4) contact area (3) with masking tape (5) as shown in the figure.

the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. In most cases, if the left-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" can be completed without any problem (See CAUTION below for more details). Other possible symptoms that may be found if the right-side BSM module is replaced alone: BSM aiming fails BSM OFF" indicator ON Center Display warning message BSM failsafe (No operation) DTC U3000:54 stored in memory DTC U1A4B:54 stored in memory (CX-3, MX-5 only) NOTE: Since a new BSM control module does not retain the vehicle specification information, it is necessary to acquire and store the vehicle specification information transmitted via CAN communication from the combination meter through automatic configuration after replacement.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a batterys Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission

lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket or the rear bumper is replaced.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.

This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.

the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. Other possible symptoms that may be found if the right-side BSM module is replaced alone: * BSM aiming fails * "BSM OFF" indicator ON * Center Display warning message * BSM failsafe (No operation) * DTC U3000:54 stored in memory * DTC U1A4B:54 stored in memory (CX-3, MX-5 only)

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

(SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket or the rear bumper is replaced.

maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.

OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat.

data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection.

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket or the rear bumper is replaced.

data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

function grayed out SiriusXM stops playing No sound from SiriusXM but other sources work SiriusXM system recovers after ignition OFF-ON. Do not perform any repairs at this time. Mazda is aware of the concerns and is working on a repair. This service information will be updated when a repair is available. NOTE: An interim solution is available for the SiriusXM concerns.

Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

The film of the center display may be peeled off. White dots may appear on the center display. Spider web-like cracking appearing in the corner(s) of the MAZDA CONNECT center display (the cracks are internal and cannot be felt by touch).

Peeling, spider cracks and white dots.

The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts.

IT IS SUPERCEDED BY RECALL 6023G (2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY).

- The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

- The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots

There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below when ordering the screen repair kits. This can also be found in Service Alert SA-041/22.

Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] * B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] * No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. * In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). * In other cases this DTC might be found without a related customer concern. NOTE: In most cases, no dealer visit is necessary.

- The film of the center display may be peeled off. - White dots may appear on the center display

Spider Cracks - Surface Peeling - White dots

Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue between the touch screen and the center display. To eliminate this concern in the future, the manufacturing process has been improved.

No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock

of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.230 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.

This may be caused by an incorrect clock GPS Sync setting.

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.

/ Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

/ Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions

of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.

This may be caused by an incorrect clock GPS Sync setting.

of view B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

Audio System, Bluetooth, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.

Use the troubleshooting chart below to repair the vehicle.

NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS - Infotainment - MAZDA CONNECT Updates, Confirm that the customers device is updated to the latest software version. Apple Carplay/Android Auto FAQ, go to SA-001/19.

To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.

This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

This may be caused by the sun's reflection.

This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below.

This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed to improve sealing ability.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

remedy, and warranty coverage (if applicable).

This may be caused by the sun's reflection.

This may be caused by the sun's reflection.

This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

remedy, and warranty coverage (if applicable).

This may be caused by the sun's reflection.

This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below

This is caused by the gap between the roof molding attachment clips and the roof panel not being wide enough to allow paint to be appropriately applied to the roof panel. To eliminate this concern, the shape of the roof molding clip has been changed to enable paint application between the clip's rib and roof during the manufacturing process.

will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

This may be caused by the sun's reflection.

This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are caught between the cowl grille and the windshield, deep scratches can lead to a crack in the windshield. To prevent this concern in the future, the cowl grille will be modified to reduce the pressure to the windshield.

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

This may be caused by the sun's reflection.

This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are caught between the cowl grille and the windshield, deep scratches can lead to a crack in the windshield. To prevent this concern in the future, the cowl grille will be modified to reduce the pressure to the windshield.

This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.

remedy, and warranty coverage (if applicable).

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

remedy, and warranty coverage (if applicable).

When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). This coating forms a porous, oil-retentive surface that improves boundary lubrication and reduces adhesive wear during initial contact cycles. Designed as a sacrificial layer, it is gradually removed under load throughout the break-in process. As a result, after the first few hundred miles, or at the initial gear oil service interval, the lubricant may appear darkened by the worn-off coating. It will contain trace ferrous particles from the normal run-in of the gear teeth and bearing surfaces. This condition is expected and does not, by itself, indicate an issue with the differential or PTO gears.

essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the amount of grease between the worm wheel gear and worm shaft was increased and the housing end cover shape was modified.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistance.

This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the production process for the steering shaft has been modified.

The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the shift lever is operated quickly while displaying the CarPlayTM screen, the rear view screen may not return to the CarPlayTM screen. * When the gear position is shifted into P from R, the screen may not return to the previous condition before shifting into the R position.

Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

configuration.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.

resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by the following causes. - The worm wheel gear was out of concentricity tolerance due to an improper manufacturing process. - The worm wheel gear was not in the proper distance due to an improper tolerance range. - The worm wheel gear has been swelled by water due to improper storage at the factory. To eliminate this concern, the production process for the steering shaft has been further modified. Customers having this concern should have their vehicle repaired using the following repair procedure.

This concern may be caused by the following causes. The worm wheel gear was out of concentricity tolerance due to an improper manufacturing process. The worm wheel gear was not in the proper distance due to an improper tolerance range, The worm wheel gear has been swelled by water due to improper storage at the factory, To eliminate this concern, the production process for the steering shaft has been further modified.

transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this concern, the production process for the steering shaft has been further modified.

and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.

This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this concern, the production process for the steering shaft has been further modified.

NOTE: The following Caution is included with every ATX that requires configuration.

Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise. To eliminate this concern, the brake pad material has been changed in order to improve the rust-removing capability.

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: - The windshield is dirty - The FSC lens is foggy - There is low visibility due to rain, fog or snow - It is at night and there is not enough light - There is direct or reflected sunlight on the FSC - There is problem with the FSC * There is a problem with the AUTOHOLD control function. * There is a problem with the electric parking brake (EPB).

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

U0131:00 - (ABS) - Lost communication with PCM U0151:00 - (ABS) - Lost communication with restraints control module This concern may be caused when the image processed (in the active driving display) becomes too complicated and stops the CAN communication, resulting in a CAN communication error. To eliminate this concern, the active driving display control software has been modified.

This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise. To eliminate this concern, the brake pad material has been changed in order to improve the rust-removing capability.

cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: The windshield is dirty The FSC lens is foggy There is low visibility due to rain, fog or snow It is at night and there is not enough light There is direct or reflected sunlight on the FSC There is problem with the FSC There is a problem with the AUTOHOLD control function. There is a problem with the electric parking brake (EPB).

If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owners Manual, Workshop Manual, Technical Service Bulletin, etc.).

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Use the information below to troubleshoot the customers complaint: MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE CANNOT COMMUNICATE WITH VEHICLE ERROR MESSAGE INSTALLED ON ANDROID DEVICES COMMUNICATION ERRORS MMS CHECK MODE - Use to verify system operation (see below).

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Customers having this concern should have their vehicle repaired using the following repair procedure.

be wet.

be wet.

be wet.

Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.

This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). To eliminate this concern, the configuration of the brazing set up has been improved.

Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).

74.00.311 or later).

of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.352 or later).

The following are possible causes of floor mat interference, which can be avoided with proper usage.

However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owners manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.