Powered byNHTSA|EPA|Community Reports|Updated
HomeTSBsMazda2002 B-Series Truck

2002 Mazda B-Series Truck TSBs

122 Technical Service Bulletins across 12 categories

Engine

23 bulletins
635769

SOME VEHICLES MAY EXHIBIT A PRIMARY TIMING CHAIN RATTLE NOISE BETWEEN 2000-3000 RPM.

Read full bulletin

*TT

635031

SERVICE BULLETIN REGARDING A HOOTING, EEKING, OR MOANING NOISE COMING FROM THE CLUTCH WHEN SHIFTING INTO GEARS, WHILE THE ENGINE IS RUNNING.

Read full bulletin

*TT

634347

SUBJECT REGARDING 4.0L SOHC ENGINE - MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0300.

Read full bulletin

*SLC

634322

SUBJECT REGARDING RECOMMENDED ENGINE OIL.

Read full bulletin

*SLC

11006987

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10222564

Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from...

Read full bulletin

fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.

10170661

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10153339

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10153311

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.

Read full bulletin

The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

10148072

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10145242

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system.

Read full bulletin

The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

10144333

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10118467

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Read full bulletin

NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10023313

FRONT CRANKSHAFT BOLT SERVICE WARNING.

Read full bulletin

*NJ

10016075

FRONT CRANKSHAFT BOLT SERVICE WARNING.

Read full bulletin

*SC

10009910

ROUGH IDLE AND/OR 1800-2200 RPM BOOM/VIBRATION.

Read full bulletin

*TT

10007824

FRONT CRANKSHAFT BOLT SERVICE WARNING.

Read full bulletin

*MJ INCLUDING 2005 MAZDA B2300 AND 2005 MAZDA6. (UPDATE) *SC

10007433

EXTERIOR MIRROR GLASS AND MOTOR REPLACEMENT GUIDELINES.

Read full bulletin

*MJ

10005809

3.0L LOWER ENGINE OIL LEAKS- DIAGNOSTIC-SERVICE TIP.

Read full bulletin

*JB TT

10005734

SPARK KNOCK, DETONATION OR PING CONDITION THROTTLE TIP-IN OR DURING STEADY STATE OPERATION AT OR NEAR WIDE OPEN THROTTLE...

Read full bulletin

ON CERTAIN VEHICLES EQUIPPED WITH 3.0L FFV/EFI ENGINES. REPAIR INFORMATION REVIEW1. *TT

10005227

STICKING OR BINDING IGNITION LOCK CYLINDER OR HIGH EFFORT WHEN TURNING IGNITION SWITCH.

Read full bulletin

*TT

10002265

ROUGH IDLE / ENGINE VIBRATION.

Read full bulletin

*TT

10001000

FRONT CRANKSHAFT BOLT SERVICE WARNING.

Read full bulletin

*TT

Electrical

21 bulletins
635039

SOME VEHICLES MAY EXHIBIT INOPERATIVE OR INACCURATE SPEEDOMETER, 4X4 LAMP ILLUMINATION, AND / OR DIAGNOSTIC TROUBLE...

Read full bulletin

CODES P1635 AND / OR P1639, P0602 PRESENT AFTER POWER TRAIN CONTROL MODULE (PCM) OR INSTRUMENT CLUSTER REPLACEMENT. *TT

634325

SUBJECT REGARDING DIAGNOSTIC INFORMATION OF OXYGEN SENSOR, CATALYST EFFICIENCY AND FUEL SYSTEM MONITORS.

Read full bulletin

*SLC

10215274

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

Read full bulletin

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10213333

Battery test procedure requirements using the GR81291

10209778

The Mazda DCA-8000 is required for all warranty battery testing.

Read full bulletin

If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10205994

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery...

Read full bulletin

maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10200933

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

Read full bulletin

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10188016

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

Read full bulletin

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10188015

The Mazda DCA-8000PM is required for all warranty battery testing.

Read full bulletin

If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10153309

The Mazda GR8-1291 is required for all warranty battery testing.

Read full bulletin

If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.

10153308

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

Read full bulletin

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10134929

The Mazda GR8-1291 is required for all warranty battery testing.

Read full bulletin

If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

10134928

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to...

Read full bulletin

deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

10111036

In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty...

Read full bulletin

Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

10018882

ELECTRICAL - WIRING - SOLDERING AND CRIMPING REPAIRS - SERVICE TIP.

Read full bulletin

*TT

10013965

PROGRAMMABLE MODULE INSTALLATION.

Read full bulletin

( 2004 MAZDA B SERIES) *JB

10010625

DELTA PRESSURE FEEDBACK EGR (DPFE) SENSOR WARRANTY EXTENSION PROGRAM.

Read full bulletin

SPECIAL SERVICE PROGRAM (SSP) 59. *TT

10009427

BATTERY TEST PROCEDURE REQUIREMENTS.

Read full bulletin

*TT

10008021

DPFE SENSOR APPLICATION REVISION.

Read full bulletin

PARTS FLASH. *TT DPFE SENSOR WARRANTY EXTENSION PROGRAM - SPECIAL SERVICE PROGRAM (SSP) 59. *TT

10005698

B28 AND LATER PCM CALIBRATION UPDATE INFORMATION.

Read full bulletin

REPAIR INFORMATION REVIEW1. *TT

10005643

SERVICE WIRING HARNESS REPLACEMENT GUIDELINES - SERVICE TIPS - ELECTRICAL.

Read full bulletin

*TT THIS BULLETIN REPLACES PREVIOUS BULLETIN 09-025-03 DATED 12/1/2003. *TT

Other

17 bulletins
635771

AUTOMATIC TRANMISSION SLIPPING, DELAYED ENGAGEMENT AND DIAGNOSTIC TROUBLE CODES P0732, P0733 OR P1762.

Read full bulletin

*TT

10232299

Speedometer replacement procedure

10217209

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

10213422

PROPER USAGE OF DRIVER'S FLOOR MAT.

10209761

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

10198689

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

Read full bulletin

The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

10186703

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

10154879

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019.

Read full bulletin

Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

10059870

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10052155

MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING...

Read full bulletin

PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE

10021610

AVAILABILITY OF NON-REQUIRED TOOLS.

Read full bulletin

*KB

10015948

SAFETY BELT RETRACTS TOO SLOWLY.

Read full bulletin

MAZDA INCLUDING 2006 B-SERIES TRUCKS. *SC

10009424

SPEEDOMETER REPLACEMENT PROCEDURE.

Read full bulletin

*TT

10006172

BED EXTENDER COMPONENT REPLACEMENT AND REMOVAL/ INSTALLATION INSTRUCTIONS.

Read full bulletin

ALSO INCLUDING THE 2004 MAZDA B-SERIES.*MR

10005733

A LOUD ACCESSORY DRIVE BELT SQUEAL AND/OR CHIRP UNDER ALL DRIVING CONDITIONS ON CERTAIN VEHICLES BUILT PRIOR TO 09/18/03.

Read full bulletin

REPAIR INFORMATION REVIEW1. 2004 MODELS ALSO INCLUDED. *TT

10005530

4WD-B-SERIES-THUMPING NOISE/BUMPING SENSATION ACCERLERATING FROM A STOP.

Read full bulletin

*MN *TT

10005226

THUMPING NOISE / BUMPING SENSATION ACCELERATING FROM A STOP.

Read full bulletin

THIS BULLETIN ALSO SUPERSEDES 03-002/01R. *TT

Lighting

14 bulletins
11032103

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red.

Read full bulletin

SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owners Manual, Workshop Manual, Technical Service Bulletin, etc.).

11005671

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

11003398

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10251387

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10208556

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10186693

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10173097

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10153306

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10148002

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10134699

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.

Read full bulletin

Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

10097942

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

Read full bulletin

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

10097375

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

Read full bulletin

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

10097295

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS.

Read full bulletin

MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDAS FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.

10016857

THUMP / CLUNK FROM DRIVELINE ON LIGHT ACCELERATION OR WHEN STOPPING.

Read full bulletin

*TT

Brakes

11 bulletins
10226814

Some customers may complain of signs of oil on the struts or shock absorbers.

Read full bulletin

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10213185

Some customers may complain of signs of oil on the struts or shock absorbers.

Read full bulletin

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10170656

Some customers may complain of signs of oil on the struts or shock absorbers.

Read full bulletin

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10153315

Some customers may complain of signs of oil on the struts or shock absorbers.

Read full bulletin

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10153307

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.

Read full bulletin

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

10148003

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment.

Read full bulletin

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.

10142515

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment.

Read full bulletin

The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.

10134930

Some customers may complain of signs of oil on the struts or shock absorbers.

Read full bulletin

In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

10098245

MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE...

Read full bulletin

LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.

10097300

SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS.

Read full bulletin

IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.

10010295

GRABBING CONDITION FROM REAR DRUM BRAKES.

Read full bulletin

*TT UPDATED 4/25/08. *NJ

Pre-Delivery & Maintenance

10 bulletins
635775

SUBJECT REGARDING PASSIVE ANTI-THEFT (PATS) DIAGNOSTIC SERVICE TIPS.

Read full bulletin

*TT

11037013

Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid.

Read full bulletin

It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.

10200527

This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals.

Read full bulletin

The following are possible causes of floor mat interference, which can be avoided with proper usage.

10153331

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals.

Read full bulletin

The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.

10134703

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals.

Read full bulletin

The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.

10098282

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS.

Read full bulletin

THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

10097343

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS.

Read full bulletin

THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

10009911

DEALER NOTICE - SERVICE BULLETIN RELEASE - 08/04/2004.

Read full bulletin

*TT

10009907

DEALER NOTICE - SERVICE BULLETIN RELEASE.

Read full bulletin

*TT

10000668

PASSIVE ANTI-THEFT (PATS) DIAGNOSTIC SERVICE TIPS.

Read full bulletin

*TT

Transmission

7 bulletins
634448

SOME VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSION AND BUILT BETWEEN 01-JUN-2001 AND 31-MAR-2002 MAY EXHIBIT A FLUID...

Read full bulletin

LEAK AT A TRANSMISSION SERVO COVER (INTERMEDIATE AND/OR OVERDRIVE). *SLC

10206002

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler...

Read full bulletin

and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.

10136777

Always be sure to use the correct automatic transmission fluid when replacing ATF.

Read full bulletin

Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.

10100890

ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.

Read full bulletin

USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF. ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF. TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION. CAUTION: USING ATF OTHER THAN ATF M-V (TYPE M5) IN AUTOMATIC TRANSMISSIONS DESIGNED TO USE ATF M-V (TYPE M5) MAY CAUSE SHIFT QUALITY COMPLAINTS. USING ANY OTHER ATF OTHER THAN THE SPECIFIED ATF IN AUTOMATIC TRANSMISSIONS MAY CAUSE TRANSMISSION DAMAGE. USING A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF MAY CAUSE TRANSMISSION DAMAGE. DAMAGE TO THE TRANSMISSION CAUSED BY USING THE INCORRECT ATF, OR A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF WILL NOT BE COVERED BY WARRANTY.

10097367

ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.

Read full bulletin

USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF.

10097348

ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF.

Read full bulletin

USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCONV OR MERCONLV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCONV AND MERCONLV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCONV AND MERCONLV ATF.TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.

10005218

TRANSMISSION FLUID IN-LINE FILTER KIT - REPEAT REPAIRS OF TRANSMISSION - SERVICE TIPS.

Read full bulletin

*TT

Body & Paint

7 bulletins
10213429

Paint damage Mazda pocket paint guide

10177847

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention,...

Read full bulletin

remedy, and warranty coverage (if applicable).

10170817

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

Read full bulletin

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10153334

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

Read full bulletin

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10148068

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

Read full bulletin

remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

10134702

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention,...

Read full bulletin

remedy, and warranty coverage (if applicable).

10098367

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA...

Read full bulletin

VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

Fuel System

5 bulletins
10007229

MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR DIAGNOSTIC TROUBLE CODES P0401, P0402, P1400 OR P1401 AND RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY.

Read full bulletin

*TT THIS BULLETIN REPLACES PREVIOUS BULLETIN DATED 4/26/04. *TT

10005670

MALFUNCTION INDICATOR LAMP (MIL) ON WITH OR WITHOUT ROUGH RUNNING, LACK OF POWER, SURGE OR POOR FUEL ECONOMY, ALONG WITH...

Read full bulletin

DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. *TT

10005668

A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK...

Read full bulletin

FUEL CAP LIGHT ILLUMINATED WITH DTC P0457. VARIOUS MODELS INCLUDING THE 2005 TRIBUE AND 2004 B-SERIES. *TT

10002078

MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR DIAGNOSTIC TROUBLE CODES P0401, P0402, P1400 OR P1401 AND RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY.

Read full bulletin

*TT

10001001

REDUCED CAPACITY OBD EVAPORATIVE EMISSION MONITOR CALIBRATION UPDATE.

Read full bulletin

*TT

Tires & Wheels

4 bulletins
10179228

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work.

Read full bulletin

This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

10008990

WILDERNESS AT TIRE REPLACEMENT PROGRAM END WITH ATTACHED UPDATES AND PROGRAM CHANGES.

Read full bulletin

*TT

10008989

FIRESTONE WILDERNESS AT TIRE REPLACEMENT SSP 53 PROGRAM END.

Read full bulletin

SSP 53 ENDS SEPTEMBER 13, 2004. THIS COMMUNICATION AND THE ATTACHMENTS PROVIDE UPDATED PROGRAM END INFORMATION. *TT

10008988

FIRESTONE WILDERNESS AT TIRE REPLACEMENT SPP 53 PROGRAM END.

Read full bulletin

MAZDA HAS REVISED THE EXPIRATION DATE FOR SPECIAL SERVICE PROGRAM (SSP) 53 TO SEPTEMBER 15, 2004. THIS CHANGE IS TO ENSURE THAT ALL CUSTOMERS HAVE AFFECTED TIRES REPLACED. *TT

Air Bags & Safety

2 bulletins
10021000

NON GENUINE ACCESSORIES AFFECT AIR BAG OPERATION.

Read full bulletin

*KB

10002351

SAFETY BELT PRETENSIONER DIAGNOSTIC TROUBLE CODE B1877 / LFC 46 AND / OR DIAGNOSTIC TROUBLE CODE B1881 / LFC 47.

Read full bulletin

*TT

Steering

1 bulletin
635025

CLICKING NOISE WHILE TURNING THE STEERING WHEEL.

Read full bulletin

*TT THIS BULLETIN REPLACES PREVIOUS BULLETIN 06-001-02 DATED 6/18/2002. *TT