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2020 Mack Pinnacle (pi/PN) TSBs

233 Technical Service Bulletins across 14 categories

Engine

53 bulletins
11036580

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...

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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11027007

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

11026021

CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In...

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Between The Coolant Pump Housing And Oil Cooler Housing.

11018804

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...

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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)

11010857

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.

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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

11008377

CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...

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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

11006925

CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

11005408

CBR: Turbo Compound 2nd Generation - EGR And O r DPF Diagnostic Trouble Codes(DTC), Diagnostic And Repair Information

10253809

CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.

10253807

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

10248101

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the...

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engine may move excessively and rub the area where it secures the line.

10241946

Barksdale Leveling Valve, Leak Test

10240202

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

10237354

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

10233511

Oil In Coolant - Cross Contamination From Oil Cooler - 13L VGT Engines

10232611

Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor

10232585

Barksdale Height Control Valve Troubleshooting Guide

10228626

TBS- Jumper Harness,Wiper Motor,Replacement

10215315

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

10215294

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

10215290

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...

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US17 And Newer Emissions (Common Rail Fuel System).

10215287

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

10215286

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...

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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

10213658

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

10213651

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...

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Newer Emissions, Model Year 2008 And Newer

10213623

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

10213605

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...

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Through 6 Injector A Open Circuit

10213599

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...

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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

10210050

Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After...

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The Vehicle Is Parked (Shut Off)

10208573

Engine Oil Analysis Specifications - US10 And Newer Emissions

10207683

TC Engine Turbochargers

10207673

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

10206197

13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...

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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020

10206133

(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.

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Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer

10206102

13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...

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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020

10204006

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...

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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10203122

Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...

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During Skip Shifting

10203099

Valve Cover Oil Leak at T Joint

10198833

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

10198764

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

10176089

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer...

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Emissions, Model Year 2014 And Newer

10171597

Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...

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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10170132

Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC)...

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P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions

10168989

Diagnostic Trouble Codes ( DTC ) P0016-76 - Crankshaft Position - Camshaft Position Correlation - Turbo Compound ( TC )...

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- Model Year 2018 and Newer

10166676

13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...

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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020

10162592

Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground -...

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US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020

10162591

Leveling Valve, Leak Test

10161917

Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions

10161914

Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater)...

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Operation - Post-Facelift Vehicles, Model Year 2018 And Newer

10161908

Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System...

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Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)

10160174

13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault

10160170

Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding...

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Or Fraying Repeatedly

10160169

Diagnostic / Troubleshooting Procedures For EGR System Components; Diagnostic Trouble Codes (DTC) P0401-00, P0402-00,...

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P04DD-00, P1121-00, P1121-98 Or SPN 2659 FMI 16, SPN 2659 FMI 18, SPN 412 FMI 0, SPN 412 FMI 15 - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)

Electrical

41 bulletins
11028032

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...

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and PR(4)).

11026025

CBR - Mack Temperature Sensor Troubleshooting Guide

11018813

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

11008374

CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024

11006927

CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU

10243453

Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

10238787

Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

10237356

CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions

10232613

Mack MMD Alternator Pulley

10215316

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

10215314

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215312

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

10213642

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

10213641

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

10213639

Low Voltage Disconnect (LVD), Function Description

10213632

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

10208577

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10208571

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...

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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis

10208548

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10207682

EPRV Delete & Fuel Rail Pressure Sensor Update

10206166

Exhaust Gas Temperature Sensor Circuit Range/Performance

10204013

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...

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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

10203134

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...

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- US10+OBD13 And Newer Emissions

10199732

TECU SOFTWARE UPDATE

10199702

VECU Software Update

10188060

VECU Active code and no MIL Lights

10185304

DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement

10181857

SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings

10181856

Remote Diagnostics - ACM and ECM Software Update

10174739

Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) -...

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US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit

10174733

EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble...

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Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit

10173454

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

10173191

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

10170137

Updated PM Sensor Removal Procedure - US17+OBD16 and Newer Emissions

10168995

Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year...

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2018 and Newer

10166678

AMT-F Oil In Control Housing Or TECU

10165472

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...

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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit

10162593

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...

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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit

10162587

Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B,...

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P1121 - Temperature Sensor Inspection

10161916

Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From...

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Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer

10160171

Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party...

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Electronic Log Device Not Reporting Certain Data

Fuel System

38 bulletins
11018806

Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...

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Filters - US17+OBD16 toUS21+OBD23

11016342

If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...

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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

11008389

Emission Recall: EC0033-M0311 SCR Recall

11008387

Emission Recall: EC0033-M0304 SCR Recall

11006924

CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)

10244803

CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool...

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(PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.

10243530

Owner Notification Letter, Extended Warranty Coverage U114.

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The EGR Cooler is the component provided coverage under this warranty extension.

10238786

CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

10232608

Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10227176

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...

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US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

10219304

fuel in the oil inspection

10215309

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215307

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215305

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215291

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...

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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

10213638

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213636

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213635

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213633

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

10213609

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

10207561

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...

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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

10207559

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...

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2018 And Newer

10207557

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

10207552

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...

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2018 And Newer

10207550

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...

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Emissions, Model Year 2011 And Newer

10206126

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...

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Emissions, Model Year 2008 And Newer

10204010

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...

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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

10204007

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...

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2008 And Newer

10203132

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

10201705

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...

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US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

10177058

Secondary Fuel Filter replacement

10174732

Fuel Filter Housing, Replacement

10170139

Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F,...

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P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020

10168997

Diagnostic Trouble Code (DTC) P20EE - SCR NOx Catalyst Efficiency Below Threshold (Bank 1) - US17+OBD2019 Emissions,...

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Model Year 2020 ONLY

10166692

Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...

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Rail Fuel System), Model Year 2017 And Older

10166687

Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer

10162589

Wabco System Saver? HP High Performance Air Dryer - US17 +OBD2019 Emissions, Model Year 2020

10161911

Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...

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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019

Other

32 bulletins
11032092

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11032086

CBR - Mack Carrier Nut Adhesive Change.

11021333

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11021332

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...

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but failing to transmit GPS location data.

11018816

Mack Chassis - Rear Axle Overheat

11008366

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

11005410

CBR: Telematics Gateway (TGW) Connect Ability Issues

10251333

CBR -Telematics Gateway (TGW) Connect Ability Issues

10249553

CBR: TGW Will Not Connect After SIM Card Replacement

10249551

CBR: Frame Or Cab Lean

10246086

Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.

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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

10241945

Air Restriction Indicator

10237342

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

10215318

Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.

10213644

Premium Tech Tool ( PTT ) Training Materials And Support Tools

10213637

DEF Pump Cycling periodically Hours After Key Off

10213625

Mack - PTO Pump Speed Calculator

10213612

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

10211047

Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year...

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2018 And Newer

10207488

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...

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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

10206160

Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change

10206158

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...

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Manifold (PPM)

10199708

Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years

10191634

V Stay Apex Housing Premature Failure

10190011

Canada Non-Compliance DRL overide

10186447

Improved method for determining which DTC to troubleshoot in a MIL on situation

10175992

Coolant Drain Line

10166679

Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative

10163935

Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...

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PTT ) - US17+OBD16 And Newer Chassis ONLY

10160173

Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...

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PTT ) - US17+OBD16 And Newer Chassis ONLY

10160146

Plugs, Pressure Protection Manifold

10158913

Plugs, Pressure Protection Manifold

Transmission

24 bulletins
11016348

If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...

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(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.

11009705

CBR - Mack Chassis - Timing Gear Plate Repair

11006923

CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...

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replaced due to technicians being unable to pinpoint the source of the air leak.

10253804

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...

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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

10251329

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

10246099

Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK...

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AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.

10237351

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...

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Fault Codes Being Generated

10237348

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

10237337

CBR: Timing Gear Plate Repair.

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This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.

10228632

Timing Gear Plate Inspection

10215295

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...

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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

10215289

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...

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Codes P1058 - 21 Or MID 130 PID 161 FMI 1

10213630

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...

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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

10213607

Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...

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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer

10204001

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...

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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

10203996

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...

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Specifications - Model Years 2010 To 2020

10203129

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...

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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

10189887

Transmission Oil Cooler Hose, Replacement

10183354

Transmission Oil Cooler Hose, Replacement

10168998

Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years

10161920

** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection

10161918

Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In...

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Reverse

10161910

Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed...

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Or Fails Soon After Replacement

10158911

Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5...

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Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer

Brakes

12 bulletins
11014715

CBR - There have been a few trucks that have not passed the chuff test due to hose configuration and the software...

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monitors not allowing for system or driver variables. This ABS software and hardware change will address both.

11005407

CBR: Mack Anthem (AN) And Pinnacle (PI) -Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4

10251331

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

10237338

CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade

10209950

Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock

10207555

Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...

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Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019

10207035

Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...

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2019

10191629

Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock

10178021

Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4

10170142

Brake Drum Inspection - Checking Runout, Wear, And Other Characteristics

10166686

Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...

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Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019

10152930

Bendix ACom - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration...

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Or Programming With Acom

Infotainment

8 bulletins
10244808

CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver...

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Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster

10215296

Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...

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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.

10207549

Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer

10207268

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...

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Display

10177056

CarPlay SW Update with SEM

10177055

CarPlay SW Update with Hardware

10177054

CarPlay SW Update

10160172

Noise On The AM Radio Band; Poor Or No Reception On AM Radio - Model Year 2018 And Newer

Body & Paint

7 bulletins
11032094

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11018811

Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...

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Year 2018 And Newer

10170141

Mack Chassis - Differential Carrier Models CRD 125 And CRD 150 - New Differential Axle Seal Installation Tool; New Tool...

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Required For New Input And Output Seal Installation

10168990

Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not...

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Clearing Center Of Windshield

10161915

Down View Mirror

10158914

Please be advised the optional Right Hand Side Down View Mirror will not be installed on vehicle models AN, PI, GR from...

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the factory effective immediately. This is a result of a quality issue that has been discovered.

10152956

Hood Insulation Separating From Hood, Insulation Installation Instructions

Suspension

6 bulletins
11030583

CBR - Z Spring Bracket Wear.

11012156

Frame lean can be caused by several seemingly isolated possibilities.

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The two most common are suspension and frame assembly issues.

10251328

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

10238830

Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering

10213640

Electronically Controlled Suspension (ECS) Losing Air Pressure

10213628

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...

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Commonly Model Year 2008 And Newer

Lighting

5 bulletins
11008368

CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...

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parameter YYT is set to "Enable" with Premium Tech Tool.

10232609

Mack Chassis - No Gauge Cluster Backlight

10222608

TSB-Charge Air Cooler t-clamp install.

10222293

Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models

10206157

Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;

Pre-Delivery & Maintenance

3 bulletins
11003042

CBR - Accelerator Pedal: Inspection Instructions

10213624

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

10211065

Service Literature Published and Released in April, 2022

HVAC & Climate

2 bulletins
11005413

CBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood

10213597

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

Tires & Wheels

1 bulletin
11008382

CBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up

Software & Calibration

1 bulletin
10213608

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information