2020 Mack Pinnacle (pi/PN) TSBs
233 Technical Service Bulletins across 14 categories
Categories
Engine
53 bulletinsMack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
Read full bulletin
During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In...
Read full bulletin
Between The Coolant Pump Housing And Oil Cooler Housing.
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...
Read full bulletin
(Possible Related Codes - SPN4811 , SPN 100 , PID 100)
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.
Read full bulletin
These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...
Read full bulletin
Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR: Turbo Compound 2nd Generation - EGR And O r DPF Diagnostic Trouble Codes(DTC), Diagnostic And Repair Information
CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the...
Read full bulletin
engine may move excessively and rub the area where it secures the line.
Barksdale Leveling Valve, Leak Test
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
Oil In Coolant - Cross Contamination From Oil Cooler - 13L VGT Engines
Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
Barksdale Height Control Valve Troubleshooting Guide
TBS- Jumper Harness,Wiper Motor,Replacement
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...
Read full bulletin
US17 And Newer Emissions (Common Rail Fuel System).
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
Read full bulletin
Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
Read full bulletin
Newer Emissions, Model Year 2008 And Newer
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
Read full bulletin
Through 6 Injector A Open Circuit
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
Read full bulletin
Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After...
Read full bulletin
The Vehicle Is Parked (Shut Off)
Engine Oil Analysis Specifications - US10 And Newer Emissions
TC Engine Turbochargers
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
Read full bulletin
The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.
Read full bulletin
Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
Read full bulletin
The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
Read full bulletin
Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
Read full bulletin
During Skip Shifting
Valve Cover Oil Leak at T Joint
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer...
Read full bulletin
Emissions, Model Year 2014 And Newer
Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
Read full bulletin
During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC)...
Read full bulletin
P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
Diagnostic Trouble Codes ( DTC ) P0016-76 - Crankshaft Position - Camshaft Position Correlation - Turbo Compound ( TC )...
Read full bulletin
- Model Year 2018 and Newer
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
Read full bulletin
The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground -...
Read full bulletin
US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
Leveling Valve, Leak Test
Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions
Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater)...
Read full bulletin
Operation - Post-Facelift Vehicles, Model Year 2018 And Newer
Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System...
Read full bulletin
Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault
Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding...
Read full bulletin
Or Fraying Repeatedly
Diagnostic / Troubleshooting Procedures For EGR System Components; Diagnostic Trouble Codes (DTC) P0401-00, P0402-00,...
Read full bulletin
P04DD-00, P1121-00, P1121-98 Or SPN 2659 FMI 16, SPN 2659 FMI 18, SPN 412 FMI 0, SPN 412 FMI 15 - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
Electrical
41 bulletinsCBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...
Read full bulletin
and PR(4)).
CBR - Mack Temperature Sensor Troubleshooting Guide
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
Mack MMD Alternator Pulley
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
Read full bulletin
Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
EPRV Delete & Fuel Rail Pressure Sensor Update
Exhaust Gas Temperature Sensor Circuit Range/Performance
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
Read full bulletin
(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
Read full bulletin
- US10+OBD13 And Newer Emissions
TECU SOFTWARE UPDATE
VECU Software Update
VECU Active code and no MIL Lights
DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings
Remote Diagnostics - ACM and ECM Software Update
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) -...
Read full bulletin
US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble...
Read full bulletin
Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Updated PM Sensor Removal Procedure - US17+OBD16 and Newer Emissions
Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year...
Read full bulletin
2018 and Newer
AMT-F Oil In Control Housing Or TECU
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
Read full bulletin
(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
Read full bulletin
(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B,...
Read full bulletin
P1121 - Temperature Sensor Inspection
Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From...
Read full bulletin
Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer
Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party...
Read full bulletin
Electronic Log Device Not Reporting Certain Data
Fuel System
38 bulletinsVehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...
Read full bulletin
Filters - US17+OBD16 toUS21+OBD23
If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...
Read full bulletin
Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
Emission Recall: EC0033-M0311 SCR Recall
Emission Recall: EC0033-M0304 SCR Recall
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool...
Read full bulletin
(PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
Owner Notification Letter, Extended Warranty Coverage U114.
Read full bulletin
The EGR Cooler is the component provided coverage under this warranty extension.
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...
Read full bulletin
US17+OBD19 And Newer Emissions, Model Years 2020 and Newer
fuel in the oil inspection
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
Read full bulletin
Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...
Read full bulletin
Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
Read full bulletin
2018 And Newer
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
Read full bulletin
2018 And Newer
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
Read full bulletin
Emissions, Model Year 2011 And Newer
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
Read full bulletin
Emissions, Model Year 2008 And Newer
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...
Read full bulletin
43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
Read full bulletin
2008 And Newer
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...
Read full bulletin
US17+OBD19 And Newer Emissions, Model Years 2020 and Newer
Secondary Fuel Filter replacement
Fuel Filter Housing, Replacement
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F,...
Read full bulletin
P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
Diagnostic Trouble Code (DTC) P20EE - SCR NOx Catalyst Efficiency Below Threshold (Bank 1) - US17+OBD2019 Emissions,...
Read full bulletin
Model Year 2020 ONLY
Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...
Read full bulletin
Rail Fuel System), Model Year 2017 And Older
Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer
Wabco System Saver? HP High Performance Air Dryer - US17 +OBD2019 Emissions, Model Year 2020
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...
Read full bulletin
Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Other
32 bulletinsCBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...
Read full bulletin
but failing to transmit GPS location data.
Mack Chassis - Rear Axle Overheat
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR: TGW Will Not Connect After SIM Card Replacement
CBR: Frame Or Cab Lean
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
Read full bulletin
The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
Air Restriction Indicator
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year...
Read full bulletin
2018 And Newer
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...
Read full bulletin
DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
Read full bulletin
Manifold (PPM)
Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years
V Stay Apex Housing Premature Failure
Canada Non-Compliance DRL overide
Improved method for determining which DTC to troubleshoot in a MIL on situation
Coolant Drain Line
Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
Read full bulletin
PTT ) - US17+OBD16 And Newer Chassis ONLY
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
Read full bulletin
PTT ) - US17+OBD16 And Newer Chassis ONLY
Plugs, Pressure Protection Manifold
Plugs, Pressure Protection Manifold
Transmission
24 bulletinsIf the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...
Read full bulletin
(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR - Mack Chassis - Timing Gear Plate Repair
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...
Read full bulletin
replaced due to technicians being unable to pinpoint the source of the air leak.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...
Read full bulletin
Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK...
Read full bulletin
AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...
Read full bulletin
Fault Codes Being Generated
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
CBR: Timing Gear Plate Repair.
Read full bulletin
This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
Timing Gear Plate Inspection
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
Read full bulletin
For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
Read full bulletin
Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
Read full bulletin
PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...
Read full bulletin
And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
Read full bulletin
Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
Read full bulletin
Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
Read full bulletin
Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Transmission Oil Cooler Hose, Replacement
Transmission Oil Cooler Hose, Replacement
Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years
** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection
Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In...
Read full bulletin
Reverse
Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed...
Read full bulletin
Or Fails Soon After Replacement
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5...
Read full bulletin
Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
Brakes
12 bulletinsCBR - There have been a few trucks that have not passed the chuff test due to hose configuration and the software...
Read full bulletin
monitors not allowing for system or driver variables. This ABS software and hardware change will address both.
CBR: Mack Anthem (AN) And Pinnacle (PI) -Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...
Read full bulletin
Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...
Read full bulletin
2019
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
Brake Drum Inspection - Checking Runout, Wear, And Other Characteristics
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...
Read full bulletin
Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
Bendix ACom - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration...
Read full bulletin
Or Programming With Acom
Infotainment
8 bulletinsCBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver...
Read full bulletin
Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...
Read full bulletin
Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...
Read full bulletin
Display
CarPlay SW Update with SEM
CarPlay SW Update with Hardware
CarPlay SW Update
Noise On The AM Radio Band; Poor Or No Reception On AM Radio - Model Year 2018 And Newer
Body & Paint
7 bulletinsCBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
Read full bulletin
Year 2018 And Newer
Mack Chassis - Differential Carrier Models CRD 125 And CRD 150 - New Differential Axle Seal Installation Tool; New Tool...
Read full bulletin
Required For New Input And Output Seal Installation
Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not...
Read full bulletin
Clearing Center Of Windshield
Down View Mirror
Please be advised the optional Right Hand Side Down View Mirror will not be installed on vehicle models AN, PI, GR from...
Read full bulletin
the factory effective immediately. This is a result of a quality issue that has been discovered.
Hood Insulation Separating From Hood, Insulation Installation Instructions
Suspension
6 bulletinsCBR - Z Spring Bracket Wear.
Frame lean can be caused by several seemingly isolated possibilities.
Read full bulletin
The two most common are suspension and frame assembly issues.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
Electronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
Read full bulletin
Commonly Model Year 2008 And Newer
Lighting
5 bulletinsCBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...
Read full bulletin
parameter YYT is set to "Enable" with Premium Tech Tool.
Mack Chassis - No Gauge Cluster Backlight
TSB-Charge Air Cooler t-clamp install.
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
Pre-Delivery & Maintenance
3 bulletinsCBR - Accelerator Pedal: Inspection Instructions
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
Service Literature Published and Released in April, 2022
HVAC & Climate
2 bulletinsCBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
Tires & Wheels
1 bulletinCBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
Software & Calibration
1 bulletinMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information