2019 Mack Pinnacle (pi/PN) TSBs
256 Technical Service Bulletins across 14 categories
Categories
Engine
63 bulletinsMack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP8 Turbo Compound (TC)...
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engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise.
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US07 And Newer Emissions, Model Year 2008 And Newer.
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In...
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Between The Coolant Pump Housing And Oil Cooler Housing.
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...
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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.
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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the...
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engine may move excessively and rub the area where it secures the line.
Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
Barksdale Leveling Valve, Leak Test
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
Barksdale Height Control Valve Troubleshooting Guide
TBS- Jumper Harness,Wiper Motor,Replacement
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...
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US17 And Newer Emissions (Common Rail Fuel System).
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
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Newer Emissions, Model Year 2008 And Newer
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
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Through 6 Injector A Open Circuit
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After...
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The Vehicle Is Parked (Shut Off)
Engine Oil Analysis Specifications - US10 And Newer Emissions
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
Chassis Equipped With An AMT-F (I-Shift, mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At...
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Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.
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Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Engine Control Module (EMS)Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations...
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For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
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During Skip Shifting
Valve Cover Oil Leak at T Joint
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer...
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Emissions, Model Year 2014 And Newer
Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations...
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For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC)...
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P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
Mack Chassis - Equipped With An MP8 Engine - Diagnostic Trouble Code ( DTC ) P04DB - Crankcase Ventilation Disconnected;...
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US17+OBD16 And US17+OBD18 Emissions (Common Rail Fuel System), Model Years 2018 And 2019
Diagnostic Trouble Codes ( DTC ) P0016-76 - Crankshaft Position - Camshaft Position Correlation - Turbo Compound ( TC )...
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- Model Year 2018 and Newer
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...
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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground -...
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US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
Leveling Valve, Leak Test
Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions
Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater)...
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Operation - Post-Facelift Vehicles, Model Year 2018 And Newer
Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System...
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Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault
Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding...
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Or Fraying Repeatedly
Diagnostic / Troubleshooting Procedures For EGR System Components; Diagnostic Trouble Codes (DTC) P0401-00, P0402-00,...
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P04DD-00, P1121-00, P1121-98 Or SPN 2659 FMI 16, SPN 2659 FMI 18, SPN 412 FMI 0, SPN 412 FMI 15 - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine...
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Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
Leveling Valve, Leak Test
EXPIRED - Refer to Solution K42766159 - Turbo Compound - Customer Report Of Excessive Air Purging Or Air Compressor...
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Cycling With Vehicle At Idle; Acceptable Secondary Air System Leakdown Time Frame During Extended Idle - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
Fault Code SPN 1081 FMI 31 - Engine Wait to Start Lamp, Condition Exists - Model Year 2018
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady...
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Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92 Logging, Appears As Inactive - Common Model Years 2018 And 2019
Fuel System
48 bulletinsVehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...
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Filters - US17+OBD16 toUS21+OBD23
If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...
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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
Emission Recall: EC0033-M0311 SCR Recall
Emission Recall: EC0033-M0304 SCR Recall
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool...
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(PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16,...
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US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And...
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US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off -...
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US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...
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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
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Emissions, Model Year 2011 And Newer
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
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Emissions, Model Year 2008 And Newer
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And...
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US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...
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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
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2008 And Newer
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off -...
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US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
Secondary Fuel Filter replacement
FSB 233-007, Fuel Filter Housing, Replacement; Extra Port On Fuel Filter Housing When Replacing With New Part - Vehicles...
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Manufactured Between 14 November 2016 And 31 December 2019
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 Through US17+OBD2018 Emissions, Model Years 2018 And 2019
Fuel Filter Housing, Replacement
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; - US17+OBD16 And US17+OBD19 Emissions
Correct Aftermarket Installation Of Permanent Electronic Log Devices ( ELD )( Qualcomm, PeopleNet, Omnitracs, GPS,...
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Location Tracker, Etc.) RP1226 connection On The Data Link; Installation Instructions And Information For Third Party ( Aftermarket ) Devices Connected To The Data Link - US17+OBD16 And Newer Emissions, Models Built up to Week 37 (9/13) 2019.
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And US17+OBD2018 Emissions, Model Years 2018 And 2019
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F,...
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P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...
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Rail Fuel System), Model Year 2017 And Older
Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit...
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- Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit...
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- Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Electrical
43 bulletinsCBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...
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and PR(4)).
CBR - Mack Temperature Sensor Troubleshooting Guide
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack MMD Alternator Pulley
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack Chassis - Diagnostic Trouble Code (DTC) P009B13 Fuel Pressure Relief Control Circuit Open; Possible Derate -...
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US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
EPRV Delete & Fuel Rail Pressure Sensor Update
Exhaust Gas Temperature Sensor Circuit Range/Performance
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
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- US10+OBD13 And Newer Emissions
TECU SOFTWARE UPDATE
RD: EPRV Delete & Fuel Rail Pressure Sensor Update
RD: EPRV Delete & Fuel Rail Pressure Sensor Update
Mack Chassis - Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control Circuit Open; Possible Derate -...
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US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
VECU Active code and no MIL Lights
DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings
Remote Diagnostics - ACM and ECM Software Update
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) -...
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US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble...
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Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year...
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2018 and Newer
AMT-F Oil In Control Housing Or TECU
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B,...
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P1121 - Temperature Sensor Inspection
Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From...
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Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer
Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party...
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Electronic Log Device Not Reporting Certain Data
Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control - Circuit Open; Possible Derate - US17+OBD16 And...
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US17+OBD18 Emissions, Model Years 2018 And 2019
Other
33 bulletinsCBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...
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but failing to transmit GPS location data.
Mack Chassis - Rear Axle Overheat
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR: TGW Will Not Connect After SIM Card Replacement
CBR: Frame Or Cab Lean
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
Air Restriction Indicator
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Frame Or Cab Lean - Gen II Chassis
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year...
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2018 And Newer
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...
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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
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Manifold (PPM)
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle...
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Operation - Model Years 2018 And 2019
Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years
Canada Non-Compliance DRL overide
Improved method for determining which DTC to troubleshoot in a MIL on situation
Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Plugs, Pressure Protection Manifold
Plugs, Pressure Protection Manifold
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle...
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Operation - Model Years 2018 And 2019
Transmission
25 bulletinsIf the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...
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(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR - Mack Chassis - Timing Gear Plate Repair
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...
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replaced due to technicians being unable to pinpoint the source of the air leak.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...
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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...
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Fault Codes Being Generated
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
CBR: Timing Gear Plate Repair.
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This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
Timing Gear Plate Inspection
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
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Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...
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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
(Back Office Only) - Mack Chassis - Equipped With An Automated Manual Transmission (AMT, mDrive) - Features Such As...
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Predictive Cruise Control ( PCC ), Eco-Roll Inoperative - US17+OBD18 (GHG17, Common Rail Fuel System) Emissions, Model Year 2019
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
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Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Transmission Oil Cooler Hose, Replacement
Transmission Oil Cooler Hose, Replacement
Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years
** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection
Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In...
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Reverse
Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed...
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Or Fails Soon After Replacement
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5...
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Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Brakes
8 bulletinsCBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...
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Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...
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2019
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After...
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Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
Bendix ACom - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration...
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Or Programming With Acom
Infotainment
8 bulletinsCBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver...
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Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...
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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...
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Display
CarPlay SW Update with SEM
CarPlay SW Update with Hardware
CarPlay SW Update
Noise On The AM Radio Band; Poor Or No Reception On AM Radio - Model Year 2018 And Newer
Suspension
7 bulletinsCBR - Z Spring Bracket Wear.
Frame lean can be caused by several seemingly isolated possibilities.
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The two most common are suspension and frame assembly issues.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
Electronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
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Commonly Model Year 2008 And Newer
Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
Lighting
7 bulletinsCBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...
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parameter YYT is set to "Enable" with Premium Tech Tool.
Mack Chassis - No Gauge Cluster Backlight
TSB-Charge Air Cooler t-clamp install.
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
Dignostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout;...
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Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - Model Year 2018
Body & Paint
6 bulletinsCBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not...
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Clearing Center Of Windshield
Down View Mirror
Hood Insulation Separating From Hood, Insulation Installation Instructions
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
HVAC & Climate
3 bulletinsCBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
Mack Chassis - Left Hand Drive ( LHD ) - No Airflow From Defrost And Floor Vents - Model Year 2018 And Newer
Pre-Delivery & Maintenance
3 bulletinsCBR - Accelerator Pedal: Inspection Instructions
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
Service Literature Published and Released in April, 2022
Tires & Wheels
1 bulletinCBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
Software & Calibration
1 bulletinMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information