2018 Mack Pinnacle (pi/PN) TSBs
298 Technical Service Bulletins across 14 categories
Categories
Engine
78 bulletinsMack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP8 Turbo Compound (TC)...
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engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
Emissions - Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP7 engine may...
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not meet California and Federal Regulations (CARB).
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise.
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US07 And Newer Emissions, Model Year 2008 And Newer.
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...
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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)
ER - Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the...
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MY 2017 or 2018 MP8 VGT and Turbo Compound (TC) engines are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance.
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.
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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles...
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equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.
Emission Recall: Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP8 VGT...
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engines may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the...
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engine may move excessively and rub the area where it secures the line.
Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
Barksdale Leveling Valve, Leak Test
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
Cummins Powerplant - Fault Code SPN 1081 FMI 31 - Engine Wait to Start Lamp, Condition Exists - Model Year 2018
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
Barksdale Height Control Valve Troubleshooting Guide
TBS- Jumper Harness,Wiper Motor,Replacement
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady...
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Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92, P1074-94, P1074-96 Logging, Appears As Inactive - Common Model Years 2018
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...
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US17 And Newer Emissions (Common Rail Fuel System).
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
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Newer Emissions, Model Year 2008 And Newer
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
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Through 6 Injector A Open Circuit
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After...
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The Vehicle Is Parked (Shut Off)
Engine Oil Analysis Specifications - US10 And Newer Emissions
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
Chassis Equipped With An AMT-F (I-Shift, mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At...
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Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.
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Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Engine Control Module (EMS)Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations...
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For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
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During Skip Shifting
Valve Cover Oil Leak at T Joint
Model Year 2017, 2018 - US17 GHG Engines-Unused Port On Exhaust Pipe For One Box System Installations
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Revision: Valve, Common Rail, Removal
Valve, Common Rail, Removal
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer...
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Emissions, Model Year 2014 And Newer
Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations...
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For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC)...
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P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
Mack Chassis - Equipped With An MP8 Engine - Diagnostic Trouble Code ( DTC ) P04DB - Crankcase Ventilation Disconnected;...
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US17+OBD16 And US17+OBD18 Emissions (Common Rail Fuel System), Model Years 2018 And 2019
Model Year ( MY ) 2017, 2018 - US17 GHG Emissions Engine - Common Rail Fuel Injector - Electrical Test
Diagnostic Trouble Codes ( DTC ) P0016-76 - Crankshaft Position - Camshaft Position Correlation - Turbo Compound ( TC )...
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- Model Year 2018 and Newer
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground -...
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US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
Leveling Valve, Leak Test
Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions
Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater)...
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Operation - Post-Facelift Vehicles, Model Year 2018 And Newer
Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System...
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Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault
Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding...
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Or Fraying Repeatedly
Diagnostic / Troubleshooting Procedures For EGR System Components; Diagnostic Trouble Codes (DTC) P0401-00, P0402-00,...
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P04DD-00, P1121-00, P1121-98 Or SPN 2659 FMI 16, SPN 2659 FMI 18, SPN 412 FMI 0, SPN 412 FMI 15 - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
Cummins Powerplant - Fault Code SPN 1081 FMI 31 - Engine Wait to Start Lamp, Condition Exists - Model Year 2018
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine...
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Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
Leveling Valve, Leak Test
EXPIRED - Refer to Solution K42766159 - Turbo Compound - Customer Report Of Excessive Air Purging Or Air Compressor...
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Cycling With Vehicle At Idle; Acceptable Secondary Air System Leakdown Time Frame During Extended Idle - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady...
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Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92 Logging, Appears As Inactive - Common Model Years 2018 And 2019
Engine Control Module (EMS) Software (MSW) Information; Improvement List (Change Log) And Explanations For Issues And...
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Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 Emissions, Model Year 2018 (Common Rail Fuel System ONLY)
Common Rail Fuel System - Engine Wiring Harness Will Not Reach / Is Not Long Enough To Connect To Electronic Pressure...
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Relief Valve (EPRV) Connector, Wiring Harness Pulled Tight At EPRV; Correct Clocking, Symptoms, Repair - US17+OBD16 And Newer Emissions, Common Model Years 2018 And Newer
Variable Geometry Turbo (VGT) Calibration: Premium Tech Tool (PTT) Displays "Motor Disabled" Message, Operation Will...
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Not Run, Will Not Complete When Running Operation; Poor Performance Following Calibration - US10 And Newer Emissions, Common Model Years 2014 And Newer
Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater)...
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Operation - Post-Facelift Vehicles, Model Year 2018 And Newer
Equipped With An MP8 Engine - Diagnostic Trouble Code ( DTC ) P04DB - Crankcase Ventilation Disconnected; US17+OBD16 And...
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US17+OBD18 Emissions (Common Rail Fuel System), Model Years 2018 And 2019
Diagnostic Trouble Code (DTC) P0087-00 Illuminating The Malfunction Indicator Lamp (MIL) Or Stop Engine Light; Possible...
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Engine Power/Torque Derate - US17+OBD16 And US17+OBD18 Emissions, Common Model Years 2018 And 2019
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17,...
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Common Rail Fuel System) Chassis With Turbo Compound ONLY
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS );...
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Possible Rough / Uneven Idle - OBD15 Chassis
Fuel System
63 bulletinsVehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...
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Filters - US17+OBD16 toUS21+OBD23
If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...
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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
EMISSION RECALL - SCR Replacement
Emission Recall: EC0033-M0311 SCR Recall
Emission Recall: EC0033-M0304 SCR Recall
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool...
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(PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
inquiries received concerning an open connection port present on the exhaust pipe after the One Box System DPF/SCR
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16,...
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US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) -...
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US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
Mack Chassis - Diagnostic Trouble Code ( DTC ) P205B - US14+OBD15 Emissions, Common Model Year 2016
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And...
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US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off -...
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US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...
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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
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Emissions, Model Year 2011 And Newer
Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT);...
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Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) -...
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US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
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Emissions, Model Year 2008 And Newer
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And...
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US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...
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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
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2008 And Newer
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off -...
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US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
FSB 233-007, Fuel Filter Housing, Replacement; Extra Port On Fuel Filter Housing When Replacing With New Part - Vehicles...
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Manufactured Between 14 November 2016 And 31 December 2019
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 Through US17+OBD2018 Emissions, Model Years 2018 And 2019
Fuel Filter Housing, Replacement
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; - US17+OBD16 And US17+OBD19 Emissions
Correct Aftermarket Installation Of Permanent Electronic Log Devices ( ELD )( Qualcomm, PeopleNet, Omnitracs, GPS,...
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Location Tracker, Etc.) RP1226 connection On The Data Link; Installation Instructions And Information For Third Party ( Aftermarket ) Devices Connected To The Data Link - US17+OBD16 And Newer Emissions, Models Built up to Week 37 (9/13) 2019.
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And US17+OBD2018 Emissions, Model Years 2018 And 2019
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F,...
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P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...
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Rail Fuel System), Model Year 2017 And Older
Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer
Regeneration Option Menu Missing From EATS Status Menu; Option To Start A Manual (Parked) Regen Missing In Instrument...
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Cluster - US17+OBD2016 Emissions, Model Year 2018 (Common Rail Fuel System ONLY)
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit...
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- Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit...
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- Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
Dignostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout;...
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Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - US17+OBD2016 Emissions, Model Year 2018
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-00 and P240F-00 In Different Combinations, Occurrences, And...
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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
Regeneration Option Menu Missing From EATS Status Menu; Option To Start A Manual (Parked) Regen Missing In Instrument...
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Cluster - US17+OBD2016 Emissions, Model Year 2018 (Common Rail Fuel System ONLY)
Grounding Bus Bar On Frame Rail Stud; Inspection To Be Performed For Power And Ground, Data Link DTCs - US13 And Newer...
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Emissions, Common Model Year 2018 And Newer
Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT);...
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Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) -...
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Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT);...
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Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Electrical
46 bulletinsCBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...
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and PR(4)).
CBR - Mack Temperature Sensor Troubleshooting Guide
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack MMD Alternator Pulley
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack Chassis - Diagnostic Trouble Code (DTC) P009B13 Fuel Pressure Relief Control Circuit Open; Possible Derate -...
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US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
EPRV Delete & Fuel Rail Pressure Sensor Update
Exhaust Gas Temperature Sensor Circuit Range/Performance
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
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- US10+OBD13 And Newer Emissions
TECU SOFTWARE UPDATE
RD: EPRV Delete & Fuel Rail Pressure Sensor Update
RD: EPRV Delete & Fuel Rail Pressure Sensor Update
Mack Chassis - Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control Circuit Open; Possible Derate -...
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US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings
Remote Diagnostics - ACM and ECM Software Update
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) -...
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US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble...
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Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year...
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2018 and Newer
AMT-F Oil In Control Housing Or TECU
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B,...
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P1121 - Temperature Sensor Inspection
Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From...
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Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer
Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party...
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Electronic Log Device Not Reporting Certain Data
Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control - Circuit Open; Possible Derate - US17+OBD16 And...
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US17+OBD18 Emissions, Model Years 2018 And 2019
ECM and ACM, Reprogramming, OBD2017 and OBD2018
ECM and ACM, Reprogramming, OBD2017 and OBD2018
ECM and ACM Reprogramming, OBD2015
Other
35 bulletinsCBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...
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but failing to transmit GPS location data.
Mack Chassis - Rear Axle Overheat
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR: TGW Will Not Connect After SIM Card Replacement
CBR: Frame Or Cab Lean
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
Air Restriction Indicator
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Frame Or Cab Lean - Gen II Chassis
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year...
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2018 And Newer
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...
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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
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Manifold (PPM)
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle...
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Operation - Model Years 2018 And 2019
Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years
Canada Non-Compliance DRL overide
Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Plugs, Pressure Protection Manifold
Plugs, Pressure Protection Manifold
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle...
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Operation - Model Years 2018 And 2019
Oil Fill Adapter, Replacement
Expansion Tank, Installation CHU, CXU, GU, TD, PI, GR
Unit Injector Yoke Hold-Down Bolt Torque Specification
Transmission
26 bulletinsIf the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...
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(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR - Mack Chassis - Timing Gear Plate Repair
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...
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replaced due to technicians being unable to pinpoint the source of the air leak.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...
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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...
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Fault Codes Being Generated
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
CBR: Timing Gear Plate Repair.
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This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
Timing Gear Plate Inspection
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
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Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...
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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
Model Year 2018 - Equipped With An Automated Manual Transmission ( AMT-F ) ( I-Shift, mDRIVE ) - Noisy When The Vehicle...
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Is Stationary Shifting From Neutral To Drive Or Reverse
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
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Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Transmission Oil Cooler Hose, Replacement
Transmission Oil Cooler Hose, Replacement
Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years
** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection
Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In...
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Reverse
Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed...
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Or Fails Soon After Replacement
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5...
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Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...
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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
Infotainment
10 bulletinsCBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver...
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Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...
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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...
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Display
Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) -...
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Telematics Gateway ( TGW )
CarPlay SW Update with SEM
CarPlay SW Update with Hardware
CarPlay SW Update
Noise On The AM Radio Band; Poor Or No Reception On AM Radio - Model Year 2018 And Newer
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...
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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
Body & Paint
8 bulletinsCBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not...
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Clearing Center Of Windshield
Down View Mirror
Hood Insulation Separating From Hood, Insulation Installation Instructions
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Mack Chassis - Anthem (AN) And Pinnacle (PI) - Cab Water Intrusion, Water Leaking
Lighting
8 bulletinsCBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...
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parameter YYT is set to "Enable" with Premium Tech Tool.
Mack Chassis - No Gauge Cluster Backlight
TSB-Charge Air Cooler t-clamp install.
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions
Diagnostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout;...
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Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - Model Year 2018
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
Dignostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout;...
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Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - Model Year 2018
Brakes
8 bulletinsCBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...
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2019
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
(Back Office) Mack Chassis - Grade Gripper Reactivates After Timeout With Brake Pedal Released - Vehicles Manufactured...
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Prior To 2018
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...
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2019
Bendix ACom - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration...
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Or Programming With Acom
Suspension
6 bulletinsFrame lean can be caused by several seemingly isolated possibilities.
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The two most common are suspension and frame assembly issues.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
Electronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
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Commonly Model Year 2008 And Newer
Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
Pre-Delivery & Maintenance
4 bulletinsEMISISON RECALL - SCR Replacement.
CBR - Accelerator Pedal: Inspection Instructions
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
Service Literature Published and Released in April, 2022
HVAC & Climate
3 bulletinsCBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
Mack Chassis - Left Hand Drive ( LHD ) - No Airflow From Defrost And Floor Vents - Model Year 2018 And Newer
Software & Calibration
2 bulletinsMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
On-Highway Vehicles With 2018 Interior Update - Enabling Traffic Sign Recognition (TSR) For Bendix 1.0
Tires & Wheels
1 bulletinCBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up