2012 Mack Pinnacle (cxu) TSBs
158 Technical Service Bulletins across 12 categories
Categories
Engine
37 bulletinsBarksdale Leveling Valve, Leak Test
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Low Oil Pressure Diagnostic Process For 11 Liter Engines
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
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Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
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Through 6 Injector A Open Circuit
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Engine Oil Analysis Specifications - US10 And Newer Emissions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine...
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Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17,...
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Common Rail Fuel System) Chassis With Turbo Compound ONLY
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS );...
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Possible Rough / Uneven Idle - OBD15 Chassis
MACK: WHEN SUSPENSION, ON SOME TRUCKS, IS LEFT DUMPED, THERE ARE NO WARNING LIGHT, BUZZER OR ROAD SPEED LIMIT, DUE TO...
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VEHICLE ELECTRONIC CONTROL UNIT (VECU) SOFTWARE FAILS TO SUPPORT VENDOR ENGINES REGARDING THIS FUNCTION. MODEL GU, CXU. *PE
MACK: WHEN SUSPENSION IS LEFT DUMPED, NO WARNING LIGHT, ROAD SPEED LIMIT OR BUZZER DUE TO SOFTWARE IN VEHICLE...
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ELECTRONIC CONTROL UNIT (VECU) IS NOT SUPPORTING VENDOR ENGINES AND NEEDS REPROGRAMMING. MODEL 2011-2013 GU, CXU. *PE
MACK TRUCK: DUE TO OIL CONTAMINATION INTO ENGINE WIRE HARNESS, MAIN OIL GALLERY PRESSURE SENSOR OR PISTON COOLING JET...
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PRESSURE SENSOR HAS FAILED AND NEW ANTI WICKING JUMPER HARNESS IS AVAILABLE TO STOP OIL FROM WICKING BACK AND CAUSING DAMAGE TO NEW SENSOR. MODEL CHU, CXU, GU, LEU, MRU, TD. *PE
MACK TRUCK: TO ADDRESS PISTON COOLING JET (PCJ) DIAGNOSTIC FAULT, REGENERATIONS IN COLD CLIMATES (-20C), THE...
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TRANSMISSION ELECTRONIC CONTROL UNIT (TECU), ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE (ACM) HAVE UPDATED SOFTWARE ENHANCEMENT THAT ARE AVAILABLE. MODEL CHU, CXU. *PE
MACK: UNDER CERTAIN CONDITIONS, HIGHER THAN EXPECTED TURBOCHARGER WHEEL SPEED, UNEVEN ENGINE SPEED, LOW T2...
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TEMPERATURES, HIGH ENGINE LOAD, MAY HAVE REGENERATION SERVICE FAILURES. MODEL CXU, GU. NO YEARS LISTED. *PE
MACK TRUCKS: UNDER CERTAIN CONDITIONS, SOME TRUCKS MAY HAVE EXPERIENCE REGENERATION SERVICE FAILURES, THAT INCLUDE...
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HIGHER TURBOCHARGER WHEEL SPEED, HIGHER BOOST PRESSURE, HIGH ENGINE LOAD, UNEVEN ENGINE SPEED AND LOW T2 TEMPERATURES ON ENGINES. MODEL 2011-2013 CXU, GU. *PE
MACK: ON SOME TRUCKS, OIL CONTAMINATION INTO ENGINE WIRE HARNESS, MAY BE FROM OIL LEVEL SENSOR FAILURE AND AN ANTI...
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WICKING PIGTAIL SPLICE KIT IS AVAILABLE. MODEL CHU, CXU, GU, LEU, MRU, TD. NO YEARS LISTED. *PE
MACK TRUCKS:DUE TO EXCESSIVE MOISTURE IN THE CLIMATE UNIT, SOME VEHICLES MAY DEVELOP A BLOWER MOTOR FAILURE.
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*JS
MACK TRUCK: REGARDING THE BREAKING OR CRACKING, AT STARTER SOLENOID STUD, OF 90 DEGREE POSITIVE BATTERY CABLE LUG; THE...
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LUG WAS BENT AT TIME OF ASSEMBLY, AND ENGINE VIBRATES, CAUSING TERMINATION OF TERMINAL TO WEAKEN. MODELS CXU, GU. MODEL YEARS NOT LISTED. *PE UPDATED 1/24/2014 *JS
MACK TRUCK: DIAGNOSTIC TROUBLE CODE (DTC) INDICATES AN OPEN THERMOSTAT AND COOLANT SYSTEM NOT OPERATING CORRECTLY;...
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DURING SEVERE WEATHER AND HEAVY DUTY APPLICATIONS WOULD DISPLAY, DURING ENGINE WARM UP AND INDICATE AN ISSUE WHEN THE COOLING SYSTEM IS PERFORMING NORMALLY, RESULTING IN UNNECESSARY REPLACEMENT OF COOLANT THERMOSTAT. MODELS CHU, CXU, GU, TD, MP7, MP10. *PE
MACK TRUCK: INFORMATION PROVIDED REGARDING MODIFICATION OF EGR VALVE ON ENGINES AND REMOVAL OF POPPET SHAFT END CAP O RINGS.
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MODELS CHU, CXU, GU, LEU, MRU. NO MODEL YEARS LISTED. *PE
MACK: RELOCATING VGT ACTUATOR CONNECTOR AND MOUNTING ARRANGEMENT TO ELIMINATE DIAGNOSTIC TROUBLE CODES (DTCS) AND...
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SIGNAL MISSING FROM ENGINE VARIABLE GEOMETRY TURBOCHARGER ACTUATOR (ENGINE VGT ACTUATOR) CAUSING FRETTING OF CONNECTOR PINS. *PE
MACK TRUCKS: EGR DIFFERENTIAL PRESSURE SENSOR PIN FRETTING.
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SEVERE FRETTING DAMAGE OF THE ENGINE EXHAUST GAS RECIRCULATION DIFFERENTIAL PRESSURE SENSOR'S (EGR DIFFERENTIAL PRESSURE SENSOR) CONNECTOR MAY CAUSE AN UNRELIABLE SIGNAL TO THE SENSOR ON MACK MP8 EPA2007 ENGINES. *JS
MACK TRUCKS: ENGINE TUBOCHARGER COMPRESSOR BYPASS VALVE, AIRLINE ROUTING.
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THIS DOCUMENT COVERS THE PROCEDURE FOR ROUTING THE FLEXIBLE AIR LINE AROUND THE FRONT OF THE ENGINE IF THE EXISTING STEEL AIR LINE FAIL. *JS
MACK: DUE TO FRETTING OF CONNECTOR PINS IN ENGINE VGT ACTUATOR CONNECTOR, A NEW MOUNTING ARRANGEMENT HAS BEEN...
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DEVELOPED AND RELOCATION OF ENGINE VGT ACTUATOR CONNECTOR. MODELS CHU, CXU, GU, MRU, MP8. *PE UPDATED 7/31/12. *PE
MACK: AN UNRELIABLE SIGNAL TO ENGINE VGT ACTUATOR FROM ENGINE VARIABLE GEOMETRY TURBOCHARGER (VGT) ACTUATOR HARNESS...
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THAT HAS SEVERE FRETTING DAMAGE, THE CONNECTOR PIN AND SOCKET CONTACTS SHOULD BE REPLACED. *PE UPDATED 9/17/12. *PE
MACK TRUCKS: SEVERE FRETTING DAMAGE OF THE ENGINE VARIABLE GEOMETRY TURBOCHARGER ACTUATOR (ENGINE VGT ACTUATOR) HARNESS...
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AND TURBINE SHAFT SPEED SENSOR (TSS) CONNECTORS MAY CAUSE AN UNRELIABLE SIGNAL TO THE ENGINE VGT ACTUATOR. ALSO INCLUDED MODEL CMM AND CMH. NO MODEL YEARS GIVEN. *JS
MACK TRUCK: EXPANSION TANKS MAY HAVE PERSISTENT COOLANT LEAKS THAT REQUIRES INSPECTION.
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EXAMINE EXPANSION TANK FOR BURN HOLE/MARK UNDER PRESSURE CAP THAT ENABLES HOT COOLANT TO ENTER EXPANSION AREA. MODELS CHU, CXU, GU AND TD. *PE
MACK TRUCK: BETWEEN AFTERTREATMENT HYDROCARBON DOSING MODULE INITIAL DESIGN AND BOSS ON MP8 ENGINE, AN INTERFERENCE WAS DISCOVERED.
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IT PREVENTS BRACKET AND AFTERTREATMENT HYDROCARBON DOSING MODULE FROM MOUNTING FLUSH TO SURFACE OF ENGINE BLOCK. *PE
MACK TRUCKS: TO PREVENT GROUNDING OF POSITIVE TERMINAL OF AN ALTERNATOR ON CERTAIN TRUCK (CXU) ENGINES, THE CLUTCH...
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CABLE AT THE ALTERNATOR (DENSO) HAS BEEN REROUTED. *PE
MACK TRUCKS: THERE ARE ENGINE ECM SOFTWARE UPDATES.
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*RM
MACK TRUCKS: IF THERE IS A FAILED OUTER VALVE SPRING THERE IS A REPLACEMENT PROCEDURE.
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*RM
MACK: THERE ARE ENGINE DIAGNOSTIC TROUBLE CODES AND THERE MAY NEED TO BE A SOFTWARE UPDATE.
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*RM
Fuel System
30 bulletinsMack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB)...
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Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For...
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Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 (...
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Non-Common Rail Fuel System )
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
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Emissions, Model Year 2011 And Newer
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
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Emissions, Model Year 2008 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
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2008 And Newer
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008...
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To 2017
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information...
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- US14+OBD15 Emissions, Model Year 2016
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) -...
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Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
MACK TRUCK: TO INCREASED PROTECTION AGAINST FUEL INJECTOR TIP EROSION, A NEW FUEL TANK VENTILATION FILTER WAS...
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IMPLEMENTED, AND MOUNTS ON OUTSIDE OF FRAME RAIL, USING FUEL TANK J BRACKET HUCK FASTENERS. MODEL CHU, CXU, GU, TD. *PE
MACK TRUCK: MOUNTED OUTSIDE OF FRAME RAIL, IS NEW FUEL TANK VENTILATION FILTER MOUNTING SLEEVE, USING FUEL TANK J...
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BRACKET HUCK FASTENERS AND TO INCREASE PROTECTION AGAINST FUEL INJECTOR TIP EROSION. MODEL CHU, CXU, GU, TD. *PE
MACK: ON THE RIGHT SIDE OF TRUCK, IS THE MOUNTED STANCHION EXHAUST BRACKET AND FUEL VENT LINES, WHICH THE FUEL TANK VENTILATION FILTER IS ADDED.
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MODELS CHU, CXU, GU, TD, MP7, MP8, MP10, US07, US10. MODEL YEARS 2008-2012. *PE
MACK: THE AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) TANK FILLER NECK IS BEING REPLACED WITH AN IMPROVED FILLER NECK .
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*PE UPDATED 5/11/12. *PE
MACK TRUCKS: ON CERTAIN TRUCKS (CHU, CXU GU TD), ALL AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) COOLANT HOSES ARE TO BE REPLACED.
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*PE
Electrical
23 bulletinsCBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium...
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Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
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- US10+OBD13 And Newer Emissions
ECM and ACM Reprogramming, OBD2015
MACK: WHEN THE OUTPUT FROM THE VECU GETS SHORTED OUT TO GND, THERE IS NO WARNING AND CAUSES 5TH WHEEL TO SLIDE WITHOUT...
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ACTIVATING 5TH WHEEL SLIDE SWITCH AND NEEDS TO BE REPROGRAM. MODEL 2010-2014 CHU, CXU, GU, TD. *PE
MACK: WHEN THRESHOLD OF HIGH VOLTAGE HAS BEEN MET, THE LIFEGUARD BATTERY PROTECTION SYSTEM (LVD) RELAY MAY NOT TURN...
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LOADS BACK ON, DUE TO AN ASSEMBLY ERROR AT SUPPLIER. MODEL 2010-2014 CHU, CXU. *PE
MACK TRUCK: IN THE WIRE HARNESS THAT CONNECTS THE CHASSIS TO TANK, SOME WIRE SEALS MAY BE MISSING, AND CAN CAUSE CORROSION AT CONNECTIONS.
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MODEL CXU. *PE
MACK TRUCKS: A POPPING SOUND MAY BE HEARD IN THE SPEAKERS OF SOME VEHICLES BUILT WITH A SEPARATE RADIO AMPLIFIER AND LOW VOLTAGE DISCONNECT SYSTEM.
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*JS
MACK TRUCK: TORQUE ISSUE AND MATERIAL MAY BE CAUSING BATTERY CABLE CLAMPS TO CRACK OR BREAK.
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TRUCK NEEDS TO BE INSPECTED TO DETERMINE HOW MANY CLAMPS ARE CRACKED OR BROKEN. MODEL 2010-2012 CHU, CXU, GU, LEU, MRU, TD. *PE
MACK TRUCK: DUE TO VEHICLE ELECTRONIC CONTROL UNIT (VECU) OUTPUT WIRE PT02, THE CIRCUIT CB7A IS IN WRONG CAVITY...
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LOCATION, CAUSING PT02 (POWER TAKE OFF) FUNCTION NOT WORKING CORRECTLY. *PE
MACK: ON CERTAIN MACK VEHICLES BUILT BEFORE 2/13/2012, THE FRONT CHASSIS TO UREA TANK CONNECTION, LOCATED ON THE SIDE OF...
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THE DEF TANK MAY RUB MOUNTING BRACKET OR NOT STAY SECURED. *JS
MACK: BATTERY TERMINAL CORROSION.
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ON CERTAIN CXU MODELS EQUIPPED WITH THE THREE BATTERY BOX DESIGN, THE BATTERY TERMINALS HAVE CORRODED DUE TO CONTAMINANTS SPLASHING DIRECTLY ONTO THE BATTERIES. *JS
MACK TRUCKS: THE FUSE IDENTIFICATION DECAL IS BEING CORRECTED.
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*RM
MACK TRUCK: THERE IS NEW ROUTING FOR THE HEADLAMP HARNESS.
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*RM
Other
18 bulletinsCBR -Telematics Gateway (TGW) Connect Ability Issues
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
Air Restriction Indicator
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Vibration Diagnostics
New Vehicle Safety Certification Requirements for Vehicles, U.S.
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and Canada
2009 Document reformatted to be published as a TSB in Impact.
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Axle Carrier Pinion Angles
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Mack Chassis - CXU - Lane Departure Warning System ( LDWS ) More Sensitive To The Right-hand ( Passenger ) Side Of The...
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Vehicle; PI0882
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
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Manifold (PPM)
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic...
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Information
MACK TRUCKS: LOW OIL PRESSURE.
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STORED DTC SPN 100 FMI 1, DURING LONG HARD PULL CONDITIONS. *JS
MACK TRUCKS: THE DIAGNOSTIC CONNECTOR MAY BECOME LOOSE.
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INFORMATION ON REPLACEMENT OF THE DIAGNOSTIC RETAINER CLIP. *RM
Transmission
18 bulletinsCBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
2009 Document reformatted to be published as a TSB in Impact.
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Air-Operated Clutch Assist Adjustment and Troubleshooting
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
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Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
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Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Transmission Oil Cooler Hose, Replacement
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode...
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descriptions )
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
MACK: ON SOME TRUCKS, MORE LEG AND KNEE ROOM WAS PROVIDED FOR OPERATOR COMFORT DUE TO AIR OPERATED CLUTCH ASSIST SYSTEM...
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DESIGNED TO REDUCE CLUTCH PEDAL EFFORT BY 20% AND CLUTCH PEDAL TRAVEL BY 2' (50.8MM). MODEL CHU, CTP, CXP, CXU, GU. NO YEARS LISTED. *PE
MACK: DUE TO SUPPLIER MANUFACTURING ISSUE WITH CONNECTOR, SOME TRUCKS MAY EXPERIENCE MULTIPLE OPEN CIRCUITS IN 31 WAY...
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TRANSMISSION CONNECTOR AND WOULD TO BE INSPECTED AND IF NEEDED, REPAIRED AND REPLACED. MODEL 2011-2013 CHU, CXU, GU, TD. *PE
MACK TRUCKS: THE AIR ASSISTED CLUTCH CABLE ON SOME VEHICLES MAY FRAY AT THE CLEVIS.
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*JS
MACK: DUE TO WRONG MAIN SOFTWARE, DRIVER INFORMATION DISPLAY (DID) IS MISSING THE ICON MDRIVE FOR TRANSMISSION.
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*PE
MACK: CERTAIN TRUCKS HAD O RING INSTALLED INCORRECTLY ON TRANSMISSION COOLER LINE FITTINGS DURING ASSEMBLY, THEREBY...
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CAUSING FLUID FROM TRANSMISSION TO BE LOSS AND/OR DAMAGE TO TRANSMISSION, PREMATURELY. *PE UPDATED 7/31/12. *PE
MACK: CLUTCH OPERATION ERROR PREVENTS STARTER ENGAGEMENT UNLESS PEDAL IS FULLY DEPRESSED.
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*RM
MACK TRUCKS: THE CLUTCH PEDAL CAN RUB AGAINS THE ANTI-LOCK BRAKE HARNESS CAUSING THE MALFUNCTION LIGHT TO GO ON.
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*RM
Suspension
8 bulletinsElectronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
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Commonly Model Year 2008 And Newer
MACK: INFORMATION PROCEDURE REGARDING THE INSPECTION AND REPLACEMENT OF TOP PLATE AND SPRING SEAT, DUE TO DEFECTIVE...
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BUSHINGS OF TWIN Y AIR SUSPENSION, IF NEEDED. MODEL CHU, CXU. NO YEARS LISTED. *PE
MACK: ON SOME MODEL TRUCKS, THE HOOD LIFE OF THE SHOCKS ARE SHORT AND NEED TO INSTALL NEW SHOCKS, WITH PROTECTIVE BOOT.
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MODELS 2009-2012 CXU. *PE
MACK TRUCKS: REAR SUSPENSION HARDWARE TORQUE.
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BOLTS ARE LOOSE OR INCORRECTLY TORQUED ON THE PRIMAAX SUSPENSION. *JS UPDATED 07/18/2013 *JS
MACK TRUCKS: REAR SUSPENSION ADJUSTMENT WASHERS.
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REPLACEMENT OF THE SUSPENSION ADJUSTMENT WASHERS IS REQUIRED. *JS
MACK: DURING EXTREME DOWNWARD ARTICULATION OF REAR AXLE, THE AIR SPRING MAY SEPARATE AT MOUNTING BELL.
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*PE
MACK TRUCKS: THERE MAY BE INCORRECT TORQUE SPECIFICATIONS ON THE FAN HUB ASSEMBLY.
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*RM
Brakes
6 bulletinsCBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
MACK: THE PROTRUSION OF BRAKE SHOES BEYOND BRAKE DRUM IS BEING REPLACED WITH NEW 152MM (6.0 IN) BRAKES SHOES, 178 MM...
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(7.,0 IN) WIDE BRAKE DRUMS ON SOME TRUCKS. MODEL 2011-2014 CHU, CXU, GU, TD. *PE
MACK: BRAKE SHOES PROTRUDES BEYOND BRAKE DRUM AND CAN BE RESOLVED BY INSTALLING BRAKE SHOES 152MM (6.0 IN) AND WIDE BRAKE DRUMS 18MM (7.0 IN).
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MODEL 2011-2014 CHU, CXU, GU, TD. *PE
MACK: AIR DISC BRAKE EXPERIENCING THERMAL OVERLOAD CONDITION THAT OVER ADJUSTMENT OF NORMAL PAD WEAR COMPENSATION THAT...
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MAINTAINS RUNNING CLEARANCE BETWEEN BRAKE PAD AND ROTOR AND REDUCES RUNNING CLEARANCE BELOW DESIRED LEVEL. MODEL CHU, CXU, GU, LEU, MRU, TD. NO YEARS LISTED. *PE
MACK TRUCKS: ABS ECU PROGRAMMING.
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BENDIX ABS MODULE CONTAINS AN INCORRECT SETTING. *JS
MACK TRUCKS: FOUR WAY FLASHER ABS FAULT.
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CERTAIN VEHICLES EQUIPPED WITH A WEBB SOLID STATE FLASHER, BUILT FROM JAN. 1, 2010 TO JUNE 29, 2012 MAY EXPERIENCE AN ACTIVE ABS FAULT WHEN THE 4 WAY FLASHER IS ENABLED. *JS
Lighting
6 bulletinsMack Chassis - No Gauge Cluster Backlight
TSB-Charge Air Cooler t-clamp install.
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
MACK TRUCKS: THE CHASSIS FAIRING SKIRT NEEDS TO BE INSTALLED.
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*JS
MACK TRUCKS: NEW SWITCH MOUNTING BRACKET WAS DEVELOPED TO REPLACE EXISTING TURN SIGNAL SWITCH MOUNTING BRACKET, DUE TO...
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CONTACT BETWEEN SWITCH FINGERS AND SLEEPING SHAFT, THAT CAUSED SWITCH OPERATION TO IMPROPERLY CANCELS ITSELF. MODEL CHU, CXU, GU, TD. *PE
MACK TRUCK: THE SUPPORT BRACKETS, USED WITH WIDE BASE WHEEL/TIRE COMBINATIONS EQUIPMENT, PROVIDE ADDITIONAL STRENGTH...
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THAT IS REQUIRED WITH LONGER CAM TUBES, WERE NOT INSTALLED AT FACTORY, AND NEED TO BE REPLACED. MODELS CHU, CXU, GU. NO MODEL YEARS LISTED. *PE
Software & Calibration
4 bulletinsMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
MACK TRUCK: FLASHERS ARE TO BE REMOVED DUE TO DURABILITY ISSUES.
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*JS
MACK: TORQUE ROD REPLACEMENT ON FRONT REAR AXLE.
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*JS UPDATED 5/9/12. *PE
MACK TRUCKS: THERE ARE CRACKS IN A STEEL OIL TUBE THAT CAN LEAD TO LEAKING.
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*RM UPDATED 2/21/12. *PE
Tires & Wheels
3 bulletins2009 Document reformatted to be published as a TSB in Impact.
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Axle Alignment Specifications
MACK TRUCK: THE GRADE GRIPPER FEATURE, ON SOME TRUCKS, ARE PRONE TO HARSH ENVIRONMENTS WITH INTERNAL CONTAMINATION,...
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CAUSED BY BUILD UP OF GRIME, SALT, ROAD DEBRIS AND OTHER CONTAMINANTS. MODEL CHU, CXU, GU, TD. *PE
MACK TRUCKS: OIL SEEPAGE AT FLYWHEEL HOUSING.
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THIS PROBLEM HAS ALREADY BEEN SOLVED IN PRODUCTION, BUT THE PRODUCTION SOLUTION IS NOT COMPATIBLE WITH PREVIOUS GENERATION FLYWHEEL HOUSINGS. *JS
Body & Paint
3 bulletinsHood Insulation Separating From Hood, Insulation Installation Instructions
MACK: THE DOOR STOP BRACKET WILL FAIL, ON SOME TRUCKS, DUE TO AN OVER EXTENSION OF DOOR, BUT A NEW DOOR DESIGN ASSEMBLY IS AVAILABLE.
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MODEL CHU, CXU, GU, TD. NO YEARS LISTED. *PE
MACK TRUCK: ON CERTAIN GRADE LEVEL OR WITH WIND BLOWING, HOOD OPENING ANGLE MAY FAIL AND FALL SHUT, WHEN SAFETY LATCH IS RELEASED.
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MODELS 2010-2012 CXU. *PE
Pre-Delivery & Maintenance
2 bulletinsCBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And...
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Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
Stock Vehicle Storage and Maintenance