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2017 Mack Pinnacle (chu) TSBs

140 Technical Service Bulletins across 15 categories

Fuel System

33 bulletins
10244803

CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool...

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(PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.

10233505

Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB)...

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Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017

10232608

Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10215309

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215307

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215305

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215291

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...

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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

10213662

Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16,...

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US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019

10213638

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213636

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213635

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213633

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

10213609

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

10208543

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions

10207659

Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM...

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TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017

10207561

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...

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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

10207557

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

10207550

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...

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Emissions, Model Year 2011 And Newer

10206139

Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) -...

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US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017

10206137

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) -...

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US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)

10206126

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...

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Emissions, Model Year 2008 And Newer

10204010

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...

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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

10204008

Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And...

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US14+OBD16 Emissions, Common Model Years 2016 And 2017

10204007

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...

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2008 And Newer

10203992

Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008...

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To 2017

10203132

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

10152958

Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information...

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- US14+OBD15 Emissions, Model Year 2016

10151922

Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed

10145528

Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) -...

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Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure

10130447

Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...

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System) Chassis ONLY

10130444

Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...

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System) Chassis ONLY

10130443

Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...

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System) Chassis ONLY

10130437

Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US17 (GHG17), Common Rail Fuel...

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System ONLY, Updated programming and diagnostic instructions

Engine

31 bulletins
10241946

Barksdale Leveling Valve, Leak Test

10240202

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

10237354

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

10235360

CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16

10225625

Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System...

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Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017

10215315

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

10215294

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

10215290

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...

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US17 And Newer Emissions (Common Rail Fuel System).

10215287

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

10215286

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...

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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

10213658

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

10213651

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...

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Newer Emissions, Model Year 2008 And Newer

10213623

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

10213605

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...

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Through 6 Injector A Open Circuit

10213599

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...

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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

10210050

Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After...

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The Vehicle Is Parked (Shut Off)

10208573

Engine Oil Analysis Specifications - US10 And Newer Emissions

10207673

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

10207021

Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

10203130

Engine Control Module (EMS)Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations...

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For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019

10203122

Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...

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During Skip Shifting

10198833

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

10198764

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

10195320

Revision: Valve, Common Rail, Removal

10189885

Valve, Common Rail, Removal

10162591

Leveling Valve, Leak Test

10152953

Diagnostic Trouble Code (DTC) P24F6-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Open Or DTC P24F7-00, Exhaust...

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Aftertreatment Fuel Air Purge Valve Stuck Closed - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

10152947

Mack Chassis - Pinnacle (CHU,CXU), Granite (GU) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control...

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Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2014 And Newer

10151918

Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine...

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Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer

10143800

Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17,...

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Common Rail Fuel System) Chassis With Turbo Compound ONLY

10130439

Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS );...

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Possible Rough / Uneven Idle - OBD15 Chassis

Other

22 bulletins
10251333

CBR -Telematics Gateway (TGW) Connect Ability Issues

10249553

CBR: TGW Will Not Connect After SIM Card Replacement

10249551

CBR: Frame Or Cab Lean

10246086

Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.

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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

10241945

Air Restriction Indicator

10237342

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

10235490

Vibration Diagnostics

10235486

New Vehicle Safety Certification Requirements for Vehicles, U.S.

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and Canada

10219082

2009 Document reformatted to be published as a TSB in Impact.

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Axle Carrier Pinion Angles

10213644

Premium Tech Tool ( PTT ) Training Materials And Support Tools

10213637

DEF Pump Cycling periodically Hours After Key Off

10213625

Mack - PTO Pump Speed Calculator

10213612

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

10209796

Volvo Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification

10207488

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...

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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

10206160

Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change

10206158

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...

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Manifold (PPM)

10206141

Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification

10204032

Diagnostic Trouble Code (DTC) U3017 - OBD2015/16 Model Year ( MY ) 2016/2017 Vehicles

10203014

Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16...

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(Commonly Model Years 2016 And 2017)

10163935

Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...

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PTT ) - US17+OBD16 And Newer Chassis ONLY

10152945

Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic...

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Information

Electrical

21 bulletins
10243529

Owner Notification Letter, Extended Warranty Coverage U113.

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The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.

10243526

Owner Notification Letter, Extended Warranty Coverage U112.

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The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.

10243504

Owner Notification Letter, Extended Warranty Coverage U111.

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The Fuel Control Module is the component provided coverage under this warranty extension.

10243454

CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults

10243453

Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

10215316

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

10215314

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215312

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

10213642

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

10213641

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

10213639

Low Voltage Disconnect (LVD), Function Description

10213632

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

10208577

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10208571

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...

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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis

10208548

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10206166

Exhaust Gas Temperature Sensor Circuit Range/Performance

10204013

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...

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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

10203153

Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit

10203134

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...

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- US10+OBD13 And Newer Emissions

10173454

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

10129937

ECM and ACM Reprogramming, OBD2015

Transmission

15 bulletins
10253804

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...

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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

10251329

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

10237351

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...

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Fault Codes Being Generated

10237348

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

10219079

2009 Document reformatted to be published as a TSB in Impact.

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Air-Operated Clutch Assist Adjustment and Troubleshooting

10215295

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...

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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

10215289

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...

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Codes P1058 - 21 Or MID 130 PID 161 FMI 1

10213630

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...

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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

10204001

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...

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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

10203996

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...

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Specifications - Model Years 2010 To 2020

10203129

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...

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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

10201709

Model Year 2016, 2017 Chassis Equipped With A Fuller 10 Speed Transmission Displaying Error Message " Neutral Not...

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Secured " While Attempting A Parked Regeneration Or NOx Conversion Test

10189887

Transmission Oil Cooler Hose, Replacement

10152946

Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode...

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descriptions )

10151914

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...

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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

Lighting

4 bulletins
10232609

Mack Chassis - No Gauge Cluster Backlight

10222608

TSB-Charge Air Cooler t-clamp install.

10222291

Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions

10206157

Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;

Suspension

3 bulletins
10251328

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

10213640

Electronically Controlled Suspension (ECS) Losing Air Pressure

10213628

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...

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Commonly Model Year 2008 And Newer

Brakes

2 bulletins
10251331

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

10207035

Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...

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2019

Pre-Delivery & Maintenance

2 bulletins
10235489

Stock Vehicle Storage and Maintenance

10213624

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

Infotainment

2 bulletins
10207268

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...

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Display

10195003

Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) -...

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Telematics Gateway ( TGW )

Tires & Wheels

1 bulletin
10219081

2009 Document reformatted to be published as a TSB in Impact.

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Axle Alignment Specifications

Software & Calibration

1 bulletin
10213608

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information

HVAC & Climate

1 bulletin
10213597

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

Steering

1 bulletin
10152957

Mack Chassis - Models GU / CHU Steering Wander

Body & Paint

1 bulletin
10152956

Hood Insulation Separating From Hood, Insulation Installation Instructions