2013 Mack Pinnacle (chu) TSBs
99 Technical Service Bulletins across 13 categories
Categories
Fuel System
25 bulletinsMack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB)...
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Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For...
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Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 (...
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Non-Common Rail Fuel System )
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
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Emissions, Model Year 2011 And Newer
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
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Emissions, Model Year 2008 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
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2008 And Newer
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008...
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To 2017
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information...
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- US14+OBD15 Emissions, Model Year 2016
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) -...
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Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel...
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System) Chassis ONLY
Engine
20 bulletinsCBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code...
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(FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
Barksdale Leveling Valve, Leak Test
Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System...
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Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Low Oil Pressure Diagnostic Process For 11 Liter Engines
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
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Newer Emissions, Model Year 2008 And Newer
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
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Through 6 Injector A Open Circuit
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Engine Oil Analysis Specifications - US10 And Newer Emissions
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
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During Skip Shifting
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
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During Skip Shifting
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine...
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Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17,...
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Common Rail Fuel System) Chassis With Turbo Compound ONLY
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS );...
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Possible Rough / Uneven Idle - OBD15 Chassis
MACK TRUCK: SHOULD REPROGRAMMED ENGINE ECU AND AFTERTREATMENT CONTROL MODULE (ACM) DUE TO PREMIUM TECH TOOL EXPERIENCE...
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AN ERROR CODE 38 FOR SCR OVERTEMP AND ENGINE ECU SOFTWARE NEEDS CHECKING FOR ANY TROUBLESHOOTING IS PERFORMED. MODEL 2013-15 CHU, CXU, GU, LEU, MRU, TD. *PE
Other
17 bulletinsCBR -Telematics Gateway (TGW) Connect Ability Issues
CBR: TGW Will Not Connect After SIM Card Replacement
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
Air Restriction Indicator
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Vibration Diagnostics
New Vehicle Safety Certification Requirements for Vehicles, U.S.
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and Canada
2009 Document reformatted to be published as a TSB in Impact.
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Axle Carrier Pinion Angles
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Volvo Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
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Manifold (PPM)
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL (...
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PTT ) - US17+OBD16 And Newer Chassis ONLY
Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic...
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Information
Electrical
15 bulletinsAftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium...
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Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
Exhaust Gas Temperature Sensor Circuit Range/Performance
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
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- US10+OBD13 And Newer Emissions
ECM and ACM Reprogramming, OBD2015
Transmission
11 bulletinsCBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
2009 Document reformatted to be published as a TSB in Impact.
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Air-Operated Clutch Assist Adjustment and Troubleshooting
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
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Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
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Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Transmission Oil Cooler Hose, Replacement
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode...
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descriptions )
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Lighting
3 bulletinsMack Chassis - No Gauge Cluster Backlight
TSB-Charge Air Cooler t-clamp install.
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
Suspension
2 bulletinsElectronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
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Commonly Model Year 2008 And Newer
Brakes
1 bulletinCBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
Pre-Delivery & Maintenance
1 bulletinStock Vehicle Storage and Maintenance
Tires & Wheels
1 bulletin2009 Document reformatted to be published as a TSB in Impact.
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Axle Alignment Specifications
Software & Calibration
1 bulletinMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
Steering
1 bulletinMack Chassis - Models GU / CHU Steering Wander
Body & Paint
1 bulletinHood Insulation Separating From Hood, Insulation Installation Instructions