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2020 Mack MD TSBs

105 Technical Service Bulletins across 12 categories

Fuel System

23 bulletins
11018806

Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...

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Filters - US17+OBD16 toUS21+OBD23

11016342

If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...

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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

10219304

fuel in the oil inspection

10215309

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215307

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215305

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215291

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...

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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

10213638

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213636

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213635

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213633

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

10213622

Mack Chassis -Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...

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Rail Fuel System), Model Year 2017 And Older

10213609

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

10207561

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...

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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

10207559

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...

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2018 And Newer

10207557

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

10207552

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...

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2018 And Newer

10207550

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...

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Emissions, Model Year 2011 And Newer

10206126

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...

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Emissions, Model Year 2008 And Newer

10204010

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...

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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

10204007

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...

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2008 And Newer

10203132

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

10201705

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...

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US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

Engine

21 bulletins
11010857

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.

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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

10253807

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

10249557

Some Mack MMD trucks could experience an issue with the ignition lock cylinder sticking.

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Trucks that experience a sticking lock cylinder could have a lock cylinder that becomes tight or sticks in the start position. If the above condition is found replace the ignition lock cylinder.

10241946

Barksdale Leveling Valve, Leak Test

10240231

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

10215315

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

10215294

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

10215290

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...

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US17 And Newer Emissions (Common Rail Fuel System).

10215287

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

10215286

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...

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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

10213658

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

10213651

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...

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Newer Emissions, Model Year 2008 And Newer

10213623

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

10213605

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...

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Through 6 Injector A Open Circuit

10213599

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...

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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

10208573

Engine Oil Analysis Specifications - US10 And Newer Emissions

10207673

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

10206197

13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between...

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The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020

10206133

(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.

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Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer

10204006

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...

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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10203122

Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...

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During Skip Shifting

Other

20 bulletins
11032092

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11032086

CBR - Mack Carrier Nut Adhesive Change.

11021333

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11021332

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...

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but failing to transmit GPS location data.

11008366

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

11005410

CBR: Telematics Gateway (TGW) Connect Ability Issues

10249553

CBR: TGW Will Not Connect After SIM Card Replacement

10249551

CBR: Frame Or Cab Lean

10246086

Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.

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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

10237342

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

10215318

Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.

10213644

Premium Tech Tool ( PTT ) Training Materials And Support Tools

10213637

DEF Pump Cycling periodically Hours After Key Off

10213625

Mack - PTO Pump Speed Calculator

10213612

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

10213534

Fitting, Static Hose Fill, Replacement

10210032

Mack MMD Models - Coolant Hose Obstructs Access To Oil Filter

10207488

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...

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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

10206158

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...

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Manifold (PPM)

10198806

MMD - Carrier Bearing Bolt Re-Torque

Electrical

19 bulletins
11028032

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...

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and PR(4)).

11018813

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10243453

Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

10243452

Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

10215316

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

10215314

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

10215312

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

10213642

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

10213641

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

10213639

Low Voltage Disconnect (LVD), Function Description

10213632

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

10208577

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10208571

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...

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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis

10208548

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

10208467

MMD Alternator Pulley

10207682

EPRV Delete & Fuel Rail Pressure Sensor Update

10206166

Exhaust Gas Temperature Sensor Circuit Range/Performance

10204013

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...

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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

10203134

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...

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- US10+OBD13 And Newer Emissions

Transmission

10 bulletins
11030591

TSB - Cable, Gear Selector, Replacement

10253804

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...

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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

10215295

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...

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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

10215289

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...

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Codes P1058 - 21 Or MID 130 PID 161 FMI 1

10213630

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...

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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

10213607

Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...

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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer

10204001

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...

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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

10203996

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...

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Specifications - Model Years 2010 To 2020

10203129

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...

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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

10189887

Transmission Oil Cooler Hose, Replacement

Suspension

3 bulletins
11012156

Frame lean can be caused by several seemingly isolated possibilities.

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The two most common are suspension and frame assembly issues.

10213640

Electronically Controlled Suspension (ECS) Losing Air Pressure

10213628

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...

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Commonly Model Year 2008 And Newer

Infotainment

3 bulletins
10215296

Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...

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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.

10207549

Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer

10207268

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...

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Display

HVAC & Climate

2 bulletins
10213597

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

10199711

Mack Medium Duty Refrigerant Label Replacement

Lighting

1 bulletin
10222608

TSB-Charge Air Cooler t-clamp install.

Pre-Delivery & Maintenance

1 bulletin
10213624

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

Software & Calibration

1 bulletin
10213608

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information

Brakes

1 bulletin
10207035

Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August...

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2019