2021 Mack LR TSBs
163 Technical Service Bulletins across 14 categories
Categories
Engine
38 bulletinsInactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...
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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.
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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.
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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.
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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the...
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engine may move excessively and rub the area where it secures the line.
Barksdale Leveling Valve, Leak Test
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
Engine Control Module (EMS) Software (MSW) Information - Improvement List, Through June 2023 - US21+OBD2020 Emissions
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR...
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Models - Non-Split/Drop Box PTO
CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16
Engine Control Module (EMS) Software Information - Improvement List (Change Log), March 2023 US21+OBD2021 Emissions...
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ONLY
Engine Control Module (EMS) Software (MSW) Information October 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) -...
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US17 And Newer Emissions (Common Rail Fuel System).
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And...
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Newer Emissions, Model Year 2008 And Newer
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1...
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Through 6 Injector A Open Circuit
Mack Chassis - Engine Fan Override Information For Model LR
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil...
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Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Engine Oil Analysis Specifications - US10 And Newer Emissions
TC Engine Turbochargers
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
Engine Control Module (EMS) Software (MSW) Information - Improvement List, November 2021 - US21+OBD2020 Emissions
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling.
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Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Automated Manual Transmission( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff )...
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During Skip Shifting
11 Liter Engines - Fuel In Oil - Vehicles Built Between October 2020 And June 2021
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer...
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Emissions, Model Year 2014 And Newer
Electrical
30 bulletinsCBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...
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and PR(4)).
CBR - Mack Temperature Sensor Troubleshooting Guide
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a...
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Critical failure, the vehicle will remain in Safe State.
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
Diagnostic Trouble Code (DTC) P103200: Particulate Matter Sensor Removed from Exhaust - US21+OBD22 Emissions
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
Mack MMD Alternator Pulley
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
Low Voltage Disconnect (LVD), Function Description
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction...
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Indicator Lamp ( MIL ); Possible Derate Warning US10 And Newer Chassis
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
EPRV Delete & Fuel Rail Pressure Sensor Update
Exhaust Gas Temperature Sensor Circuit Range/Performance
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp...
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(MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT)...
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- US10+OBD13 And Newer Emissions
VECU Software Update
VECU Active code and no MIL Lights
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) -...
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US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
Fuel System
30 bulletinsVehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved...
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Filters - US17+OBD16 toUS21+OBD23
If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...
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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...
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US17+OBD19 And Newer Emissions, Model Years 2020 and Newer
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
fuel in the oil inspection
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit...
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Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Mack Chassis -Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common...
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Rail Fuel System), Model Year 2017 And Older
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate...
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Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year...
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2018 And Newer
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer...
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Emissions, Model Year 2011 And Newer
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer...
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Emissions, Model Year 2008 And Newer
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error...
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43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year...
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2008 And Newer
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) -...
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US17+OBD19 And Newer Emissions, Model Years 2020 and Newer
Other
23 bulletinsCBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - No Start Condition After Over the Air Programing.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...
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but failing to transmit GPS location data.
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR: TGW Will Not Connect After SIM Card Replacement
Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers.
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The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
Mack Model TE,LR - Frame Over Height
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
Premium Tech Tool ( PTT ) Training Materials And Support Tools
DEF Pump Cycling periodically Hours After Key Off
Mack - PTO Pump Speed Calculator
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
Mack Chassis - Air System Schematics For Models - MRU, LEU And ( LR ) Using The Same Schematic As the LEU
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code (...
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DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection...
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Manifold (PPM)
Improved method for determining which DTC to troubleshoot in a MIL on situation
Back of Cab Crack, Repair
Modify Air Dryer TCOV
Transmission
14 bulletinsCBR - Mack Chassis - Timing Gear Plate Repair
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...
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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81...
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Fault Codes Being Generated
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
CBR: Timing Gear Plate Repair.
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This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
Timing Gear Plate Inspection
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim...
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For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault...
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Codes P1058 - 21 Or MID 130 PID 161 FMI 1
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool (...
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PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration...
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And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information,...
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Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil...
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Specifications - Model Years 2010 To 2020
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92...
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Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
Suspension
7 bulletinsFrame lean can be caused by several seemingly isolated possibilities.
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The two most common are suspension and frame assembly issues.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
Hub Cap, Leaking
New TSB- Hub cap leaking
Electronically Controlled Suspension (ECS) Losing Air Pressure
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines -...
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Commonly Model Year 2008 And Newer
Brakes
5 bulletinsCBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade
Mack Chassis - P05E662 Park brake Sensor/Switch Circuit Range/Performance, Signal Compare failure - Diagnostic...
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Instructions - US21+OBD21 Emissions
Bump Stop Interference with Brake Slack
Disc Brake Rotor, Replacement
Infotainment
5 bulletinsCBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver...
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Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information...
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Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster...
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Display
Pre-Delivery & Maintenance
3 bulletinsCBR - Accelerator Pedal: Inspection Instructions
Service Literature Published and Released in May, 2023
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
Body & Paint
2 bulletinsRemote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Incorrect Data on Door Label Set
Lighting
2 bulletinsCBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...
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parameter YYT is set to "Enable" with Premium Tech Tool.
TSB-Charge Air Cooler t-clamp install.
Software & Calibration
2 bulletinsMack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
Remote Software Downloads
Steering
1 bulletinCBR - Hard Steering Due to Steering Column Miter Box Corrosion Inspection and Replacement Procedure
HVAC & Climate
1 bulletinMack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs