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2025 Mack Granite (gr) TSBs

63 Technical Service Bulletins across 12 categories

Engine

15 bulletins
11037730

Parker engine-mounted hydraulic pump service bulletin.

11036580

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...

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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11027007

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

11026021

CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In...

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Between The Coolant Pump Housing And Oil Cooler Housing.

11018804

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...

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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)

11012163

Mack Trucks has identified that certain GR model trucks may encounter an issue with the EECU during a shutdown event.

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If this occurs, the EECU could become corrupted, leading to multiple fault codes, engine derate, and, in some cases, preventing the truck from starting. For vehicles within the affected population, please follow the instructions below to program the EECU.

11010857

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.

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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

11010820

CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements

11010819

CBR - 13L Engine - Rear Main Oil Seal Leak Model Year 2025

11009706

CBR - 13L Engine - Rear Main Oil Seal Leak - Model Year 2025

11008377

CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...

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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

11006925

CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

11000831

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.

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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.

10253807

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

10252308

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.

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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

Other

12 bulletins
11035505

CBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low...

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frequency vibration.

11034135

The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With...

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intermittent loss of throttle.

11032092

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11032086

CBR - Mack Carrier Nut Adhesive Change.

11030582

CBR - Parker F3 Hydraulic Pump Troubleshooting.

11030579

CBR - No Start Condition After Over the Air Programing.

11021333

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11021332

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...

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but failing to transmit GPS location data.

11018816

Mack Chassis - Rear Axle Overheat

11009707

CBR - One-Box SCR Weld Leaks.

11008366

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

11005410

CBR: Telematics Gateway (TGW) Connect Ability Issues

Body & Paint

7 bulletins
11032094

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11028041

CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.

11018811

Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...

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Year 2018 And Newer

11018803

Lack of lateral structural hood support.

11013548

This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including...

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replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.

11005412

CBR: Mack Chassis - Day Cab Glass Breakage

11003043

CBR - Mack Chassis - Day Cab Glass Breakage

Electrical

7 bulletins
11029453

SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which...

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does not meet our specifications.

11028032

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...

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and PR(4)).

11026025

CBR - Mack Temperature Sensor Troubleshooting Guide

11022289

CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a...

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Critical failure, the vehicle will remain in Safe State.

11018813

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

11017735

SC - Mack Trucks has determined that certain Anthem and Granite model trucks have a mislabeled Electronic Fuse & Relay...

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Center (EFRC) Cover.

11014710

Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does...

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not meet our specifications.

Infotainment

5 bulletins
11008380

CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

11005411

CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming

11003037

CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

11003035

CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming

10252311

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

Pre-Delivery & Maintenance

4 bulletins
11024784

CBR - Wiper Linkage Inspection.

11008394

Service Campaign: Interaxle Driveline Torque

11005416

Service Campaign: Interaxle Driveline Torque

11003042

CBR - Accelerator Pedal: Inspection Instructions

Transmission

4 bulletins
11016348

If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...

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(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.

11009705

CBR - Mack Chassis - Timing Gear Plate Repair

11006923

CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...

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replaced due to technicians being unable to pinpoint the source of the air leak.

10253804

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...

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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

Fuel System

3 bulletins
11027018

SC - Electric Exhaust Heater Control Unit Update

11016342

If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...

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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

11006924

CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)

Suspension

2 bulletins
11030583

CBR - Z Spring Bracket Wear.

11012156

Frame lean can be caused by several seemingly isolated possibilities.

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The two most common are suspension and frame assembly issues.

Steering

2 bulletins
11003045

SC - Steering Stub Shaft Hardware Replacement

10253781

Service Campaign: Steering Stub Shaft Hardware Replacement

Air Bags & Safety

1 bulletin
11024786

SC - The vehicles seat belt tether may have been assembled with incorrect hardware.

Lighting

1 bulletin
11008368

CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...

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