2025 Mack Granite (gr) TSBs
63 Technical Service Bulletins across 12 categories
Categories
Engine
15 bulletinsParker engine-mounted hydraulic pump service bulletin.
Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC)...
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During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In...
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Between The Coolant Pump Housing And Oil Cooler Housing.
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure)...
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(Possible Related Codes - SPN4811 , SPN 100 , PID 100)
Mack Trucks has identified that certain GR model trucks may encounter an issue with the EECU during a shutdown event.
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If this occurs, the EECU could become corrupted, leading to multiple fault codes, engine derate, and, in some cases, preventing the truck from starting. For vehicles within the affected population, please follow the instructions below to program the EECU.
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping.
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These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements
CBR - 13L Engine - Rear Main Oil Seal Leak Model Year 2025
CBR - 13L Engine - Rear Main Oil Seal Leak - Model Year 2025
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From...
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Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.
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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil.
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It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
Other
12 bulletinsCBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low...
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frequency vibration.
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With...
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intermittent loss of throttle.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - Parker F3 Hydraulic Pump Troubleshooting.
CBR - No Start Condition After Over the Air Programing.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication...
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but failing to transmit GPS location data.
Mack Chassis - Rear Axle Overheat
CBR - One-Box SCR Weld Leaks.
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR: Telematics Gateway (TGW) Connect Ability Issues
Body & Paint
7 bulletinsCBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model...
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Year 2018 And Newer
Lack of lateral structural hood support.
This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including...
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replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.
CBR: Mack Chassis - Day Cab Glass Breakage
CBR - Mack Chassis - Day Cab Glass Breakage
Electrical
7 bulletinsSC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which...
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does not meet our specifications.
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4)...
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and PR(4)).
CBR - Mack Temperature Sensor Troubleshooting Guide
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a...
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Critical failure, the vehicle will remain in Safe State.
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
SC - Mack Trucks has determined that certain Anthem and Granite model trucks have a mislabeled Electronic Fuse & Relay...
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Center (EFRC) Cover.
Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does...
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not meet our specifications.
Infotainment
5 bulletinsCBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming
CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
Pre-Delivery & Maintenance
4 bulletinsCBR - Wiper Linkage Inspection.
Service Campaign: Interaxle Driveline Torque
Service Campaign: Interaxle Driveline Torque
CBR - Accelerator Pedal: Inspection Instructions
Transmission
4 bulletinsIf the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display...
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(DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR - Mack Chassis - Timing Gear Plate Repair
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being...
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replaced due to technicians being unable to pinpoint the source of the air leak.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And...
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Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
Fuel System
3 bulletinsSC - Electric Exhaust Heater Control Unit Update
If oil dilution is suspected refer to the applicable CBR solution below: CBR-659Mack Chassis - Oil Diluted With Fuel;...
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Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
Suspension
2 bulletinsCBR - Z Spring Bracket Wear.
Frame lean can be caused by several seemingly isolated possibilities.
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The two most common are suspension and frame assembly issues.
Steering
2 bulletinsSC - Steering Stub Shaft Hardware Replacement
Service Campaign: Steering Stub Shaft Hardware Replacement
Air Bags & Safety
1 bulletinSC - The vehicles seat belt tether may have been assembled with incorrect hardware.
Lighting
1 bulletinCBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the...
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