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2011 Lincoln MKT TSBs

43 Technical Service Bulletins across 10 categories

Engine

18 bulletins
10180428

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil...

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supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.

10163573

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019...

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Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.

10160931

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with...

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Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

10159494

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The...

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Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

10156877

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019...

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Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.

10155565

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019...

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Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.

10152473

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all...

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steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

10137131

Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles...

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equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.

10095858

SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE...

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(AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

10058460

LINCOLN/FORD: AN OVERHAUL TRANSMISSION MOTORCRAFT KIT, AVAILABLE FOR SOME VEHICLES, CONTAINS AN INCORRECT VALVE BODE...

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SEPARATOR PLATE AND WOULD NEED TO DISCARD 7Z490 PART AND USE BT4Z-7Z490 TO PREVENT HARSH DOWNSHIFTS. MODEL 2010-12 EDGE, MKX, FLEX, MKS, MKT, TAURUS. *PE

10058076

FORD 2010-2014 FLEX, TAURUS, 2013-2014 EXPLORER, LINCOLN 2012-2014 MKS, MKT VEHICLES EQUIPPED WITH A 3.5L GASOLINE...

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TURBOCHARGED DIRECT INJECTION ENGINEWITH AN ALUMINUM VALVE COVER MAY EXHIBIT EXCESSIVE OIL CONSUMPTION AND EXCESSIVE ENGINE SMOKING FROM THE TAILPIPE DURING NORMAL ENGINE TEMPERATURES. *LJ

10056147

FORD/LINCOLN: SOME VEHICLES, WITH ALUMINUM VALVE COVER, WILL EXPERIENCE AN EXCESSIVE CONDITION OF SMOKING ENGINE OIL...

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AND/OR CONSUMPTION OF OIL, FROM TAIL PIPE, DURING NORMAL ENGINE TEMPERATURE OPERATION. MODEL 2010-2014 FLEX, TAURUS, EXPLORER, MKS, MKT. *PE

10055003

FORD/LINCOLN: SOME VEHICLES WILL EXPERIENCE A LACK OF AIR CONDITIONING (AC) PERFORMANCE, WITH DUAL ENGINE COOLING FANS,...

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WHILE STATIONARY OR MOVING AT SLOW SPEEDS, AND/OR OVERHEAT. MODEL 2011-2012 TAURUS, MKS, EXPLORER, FLEX, MKT. *PE

10054740

FORD/LINCOLN: DUE TO A LACK OF PERFORMANCE BY AIR CONDITIONER, WHILE STATIONARY OR OVERHEATING OR SLOWLY MOVING, DUAL...

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ENGINE COOLING FANS MAY NOT BE WORKING AND POSSIBLY NEED TO REPROGRAM THE PCM. MODEL 2011-2012 TAURUS, FLEX, MKS, MKT. *PE

10053459

FORD/LINCOLN: LONG BLOCK ENGINES SHIPPED WITH CAM SENSORS, CRANK SENSOR, CRANK SENSOR TONE WHEEL, COOLANT INLET TUBE,...

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THE COMPONENTS MUST BE SWAPPED OVER ENGINE BEING REPLACED TO REPLACEMENT ENGINE BEFORE ENGINE IS INSTALLED. *PE

10053358

FORD: ON SOME VEHICLES, THE INTAKE AIR SYSTEM COMPONENTS MAY HAVE ENGINE OIL ACCUMULATION, IN LEFT HAND VALVE COVER...

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BAFFLE MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM. MODELS 2011-2013 EDGE, EXPLORER, MKX, TAURUS, MKS, MKT, FLEX. *PE

10039159

FORD: THE IDLE SPEED DROPS LOWER THAN DESIRED AND MAY FLUCTUATE.

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THERE MAY BE TWO POSSIBLE TROUBLE CODES STORED. *RM

10039108

FORD: 2010-2011 TAURUS.

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THERE MAY BE AN OIL LEAK FROM THE TURBOCHARGER OIL FEED LINES OR A SEAL. *RM

Body & Paint

6 bulletins
10177863

This article supersedes TSB 19-2026 to update the vehicle model years affected.

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Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

10164508

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface.

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This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

10156863

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns...

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appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

10155551

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns...

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appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

10091441

SOME 2009-2014 F-150 VEHICLES THAT REQUIRE REPLACEMENT OF THE LOWER ROCKER PANEL AND/OR CAB CORNERS NO LONGER NEED THE...

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ENTIRE DOOR FRAME/OPENING PANEL (211A10/1) REPLACED. A NEW LOWER LEVEL SERVICE ROCKER PATCH PANEL(211A80/1) IS NOW AVAILABLE TO ORDER.

10057834

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION.

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PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

Electrical

3 bulletins
10235153

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended.

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It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

10127405

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement.

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This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.

10109070

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs).

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The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

Infotainment

3 bulletins
10137113

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying...

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original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

10095184

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING...

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ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB  SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB  SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

10045021

LINCOLN/FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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ON CERTAIN TRUCKS, SOME FEATURES (SYNC 911 ASSIST; VEHICLE HEALTH REPORT) WERE NOT PRESENT ON TRUCKS, NOR CONFIGURED PROPERLY AND CANNOT BE ACTIVATED THROUGH CUSTOMER INTERFACE. *PE

Fuel System

3 bulletins
10136597

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink.

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As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.

10054966

FORD/LINCOLN: ON SOME VEHICLES, THERE IS A SITUATION REGARDING THE FUEL GAUGE WITH DIAGNOSTIC TROUBLE CODE (DTC) B2879...

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OR P1243 AND WORKSHOP MANUAL HAS BEEN UPDATED TO INCLUDE THE DTCS. MODEL 2011-2014 FLEX, MKT. *PE

10053449

FORD/LINCOLN: A SLOW FUEL FILL CONDITION MAY BE EXPERIENCE BY SOME VEHICLES.

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MODELS 2010-2014 FLEX, MKT. *PE

Other

3 bulletins
10095849

2011-2015 EXPLORER AND MKT VEHICLES REQUIRING REPLACEMENT OF RIGHT FRONT AXLE SHAFT NO LONGER REQUIRE INSTALLATION OF...

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THE CENTER SUPPORT BEARING HEAT SHIELD(7F469). THE HEAT SHIELD CAN BE DISCARDED.

10056170

LINCOLN/FORD: ON SOME VEHICLES AND TRUCKS, THERE IS A POPPING, SQUEALING, BINDING OR GRINDING NOISE COME FROM POWER...

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SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. *PE

10039121

FORD: THERE MAY BE A SLUGGISH ACCELERATION OR HESITATION FEELING WHEN ROLLING TO A STOP.

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THIS WILL BE FOLLOWED BY A HARSH BUMP. *RM

Brakes

3 bulletins
10056711

FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT...

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DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. *PE

10056207

FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG...

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CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. *PE

10056184

LINCOLN/FORD: IN POWERTRAIN CONTROL MODULE (PCM), THAT ALLOWS ANTI LOCK BRAKE SYSTEM (ABS) AND OUTPUT SHAFT SPEED...

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SENSOR (OSS) SIGNAL FAULTS, A SOFTWARE ERROR HAS OCCUR AND DISABLED ON BOARD DIAGNOSTIC (OBD) MONITORS WITH NO ILLUMINATION OF MALFUNCTION INDICATOR LAMP (MIL). MODEL 2011-2014 F-SUPER DUTY, ESCAPE, TAURUS,FUSION, MKT, MKZ. *PE

Transmission

2 bulletins
10053274

FORD/LINCOLN: ON SOME VEHICLES, TRANSMISSION 5TH GEAR START AT STOP, SPEED CONTROL DROPS OR INOPERATIVE, BACKUP CAMERA...

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ON IN DRIVE, 5TH GEAR START FROM STOP AND TRANSMISSION SLIPPING OR NEUTRAL OUT, DUE TO DIGITAL TRANSMISSION RANGE (TR) SENSOR HIGH RESISTANCE. MODELS 2009-11 EDGE, TAURUS, FLEX; 2009-11 MKS, MKX, MKT. *PE

10052787

FORD/LINCOLN: ON SOME VEHICLES, WHEN ACCELERATING FROM STOP OR SHIFTING BETWEEN DRIVE/REVERSE AND/OR REVERSE/DRIVE, A...

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NOISE IS HEARD LIKE POP, TING, CLICK, COMING FROM FRONT WHEEL AREA. MODELS 2011-2013 TAURUS, EXPLORER, FLEX, MKS, MKT. *PE

Steering

1 bulletin
10095995

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES.

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THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

Lighting

1 bulletin
10044230

FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR...

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DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE