2019 Lexus Rx350 TSBs

(versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?Multimedia system reboots when iPhone is connected via USB. ?Energy flow information is missing on energy monitor screen. ?Clearance sonar indication on backup camera screen is missing. ?Audio from USB devices intermittently works. ?iPhone ringer continues after answering call. ?Audio titles not displayed. ?Toyota apps screen menu not displayed. Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version less than 1150) and Audio (version less than 1163) may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset. ?Climate temperature control difficult to operate. ??Waiting for the Beep? message displayed, voice recognition does not start when pressing the push to talk button. ?Blower motor speed incorrectly displayed. ?White CarPlay screen when connecting iPhone12. ?Navigation sub-screen blank while playing a CD. ?Inoperative rear seat entertainment track controls. ?Abnormal energy flow screen appearance. ?Incorrect FM or SiriusXM genre Information. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine

in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine

This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair. If the condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard and proceed with normal repair.

This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair.

fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.

in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine.

cylinder misfire Diagnostic Trouble Code (DTC) combinations: ?P030100 and P030400 (Cylinders 1 and 4 Misfires Detected). ?P030200 and P030500 (Cylinders 2 and 5 Misfires Detected). ?P030300 and P030600 (Cylinders 3 and 6 Misfires Detected). One or more of the following ancillary DTCs may also be present: ?P030027 (Random/Multiple Cylinder Misfire Detected [Emission] Signal Rate of Change Above Threshold). ?P030085 (Random/Multiple Cylinder Misfire Detected [Over Temperature] Signal Above Allowable Range). Follow the Repair Procedure in this bulletin to address this condition.

fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks. Additionally, the improperly programmed software can result in incorrect oil pressure under certain conditions which can cause check engine light illumination, harsh engagement when shifted into Drive, and, in some cases, automatic transmission clutch damage.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks. Additionally, the improperly programmed software can result in incorrect oil pressure under certain conditions which can cause check engine light illumination, harsh engagement when shifted into Drive, and, in some cases, automatic transmission clutch damage.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

RX 350, RX 350L

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

RX 350, RX 350L

Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.

Position Sensor / Switch ?A? Circuit Voltage Out of Range) occurring within 5 seconds of engine start time. The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

feeling (back and forth jerking that comes right after a shift but then dissipates quickly after 1 ? 2 and/or 2 ? 3 upshifts) ? A surge feeling (back and forth rocking that is not associated with transmission shifts) when the vehicle is traveling between 0 ? 46 mph, transmission is in 3rd ? 8th gear, and torque converter is in full lock-up The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

Control Solenoid ?A? Actuator Stuck Off) and/or harsh engagement when shifting into Drive. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been updated to prevent this condition. Follow the Repair Procedure in this bulletin to address this condition.

tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.

condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. This condition may occur in hot and/or sunny conditions and may result in paint chipping on the body panel. Follow the Repair Procedure in this bulletin to address this condition

sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition

a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.).

sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

2016-2019 MODEL YEAR RX350 and RX450h

2016-2019 MODEL YEAR RX350 and RX450h

in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

2016-2019 MODEL YEAR RX350 and RX450h

where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

This condition occurs when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.

stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition. Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

Please see L-SB-0003-23.

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

Please see L-SB-0024-21.

?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.

Please see L-SB-0003-20.

Please see L-SB-0045-18.

repair manual target to the proper size.

Please see L-SB-0044-18.

Please see L-SB-0043-18.

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

established, vehicle settings and/or network/cellular coverage concerns.

The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Any previous printed versions of this bulletin should be discarded. Some 2016 - 2019 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

L-SB-0112-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0112-17 is obsolete and any printed versions should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

temperature difference between the driver and/or passenger seats. Follow the Repair Procedure in this bulletin to address this condition.

This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

L-SB-0108-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0108-17 is obsolete and any printed versions should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

In addition, some models may also utilize retaining clips for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips.

These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle's battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or rebooted intermittently.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

followed by a system reset.

As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?LX oil can be used in both LSD and non-LSD equipped vehicles, for vehicles with standard non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. However, use of LT CANNOT be used in LSD equipped vehicles. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.

?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?For vehicles with standard Non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.

model year Lexus vehicles.

inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body