2018 Lexus Rx350 TSBs
132 Technical Service Bulletins across 15 categories
Categories
Engine
25 bulletinsThis Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...
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in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...
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in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
Some 17-22MY RX350 vehicles with engine serial numbers that start with F or G, may experience an engine oil leak condition from the No.2 Oil pan.
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This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair. If the condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard and proceed with normal repair.
Some 2017-2022 RX350 vehicles may experience an engine oil leak condition from the No.2 Oil pan.
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This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair.
Some 2016 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 350L vehicles may exhibit a knocking noise from the...
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fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...
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in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine.
Some 2018 ? 2021 model year RX 350 vehicles may exhibit a MIL ON condition with one or more of the following companion...
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cylinder misfire Diagnostic Trouble Code (DTC) combinations: ?P030100 and P030400 (Cylinders 1 and 4 Misfires Detected). ?P030200 and P030500 (Cylinders 2 and 5 Misfires Detected). ?P030300 and P030600 (Cylinders 3 and 6 Misfires Detected). One or more of the following ancillary DTCs may also be present: ?P030027 (Random/Multiple Cylinder Misfire Detected [Emission] Signal Rate of Change Above Threshold). ?P030085 (Random/Multiple Cylinder Misfire Detected [Over Temperature] Signal Above Allowable Range). Follow the Repair Procedure in this bulletin to address this condition.
Some 2016 ? 2021 model year RX 350 and 2018 ? 2021 model year RX 350L vehicles may exhibit a knocking noise from the...
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fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
RL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
DL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
RL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC03 ENGINE CONTROL COMPUTER REPROGRAM CERTAIN 2018 - 2019...
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RX 350, RX 350L
DL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
RL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC03 ENGINE CONTROL COMPUTER REPROGRAM CERTAIN 2018 - 2019...
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RX 350, RX 350L
DL: The engine control module in the subject vehicles is equipped with software to manage the emissions systems.
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Due to improper programming in the software, the emissions monitoring system may clear the system test results which can result in a vehicle not being able to complete emission testing/smog checks.
In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading...
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max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
Some 2018 ? 2019 model year RX350 and RX350L vehicles may exhibit a MIL ON condition with DTC P01201C (Throttle / Pedal...
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Position Sensor / Switch ?A? Circuit Voltage Out of Range) occurring within 5 seconds of engine start time. The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2016 ? 2019 model year RX350 and RX350L vehicles may exhibit one or both of the following conditions: ? A bucking...
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feeling (back and forth jerking that comes right after a shift but then dissipates quickly after 1 ? 2 and/or 2 ? 3 upshifts) ? A surge feeling (back and forth rocking that is not associated with transmission shifts) when the vehicle is traveling between 0 ? 46 mph, transmission is in 3rd ? 8th gear, and torque converter is in full lock-up The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2016 - 2019 model year RX350 and 2018 - 2019 model year RX350L vehicles may exhibit a knocking noise from the fuel...
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tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading...
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max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading...
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max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
To minimize battery discharge during transportation and storage, the D/C Cut Fuse (10A) has been removed at the assembly...
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plant and temporarily stored in the engine compartment Relay Block. Reinstall the D/C Cut Fuse (10A) into its original location and clear all related Diagnostic Trouble Codes (DTCs) during Pre-Delivery Service (PDS).
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
Some 2016 - 2017 model year GS 350 and 2016 - 2018 model year RX 350 vehicles may exhibit a knocking noise from the vacuum pump.
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Follow the Repair Procedure in this bulletin to address this condition.
Body & Paint
16 bulletinsSome 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through...
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a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.).
Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the...
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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...
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2016-2019 MODEL YEAR RX350 and RX450h
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...
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2016-2019 MODEL YEAR RX350 and RX450h
Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition...
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in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
There is a possibility that the front inside door handles may break where the latch release cable is attached if the...
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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...
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2016-2019 MODEL YEAR RX350 and RX450h
Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition...
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where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door.
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This condition occurs when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body. Follow the Repair Procedure in this bulletin to address this condition.
RE: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles.
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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative.
DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles.
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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative.
DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the...
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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the...
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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
Some 2016 ? 2018 model year RX 350 and RX 450h vehicles may exhibit a condition where water enters the door lock bezel.
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This condition may cause the door cable to become frozen and inoperable in freezing conditions. Follow the Repair Procedure in this bulletin to address this condition.
Other
14 bulletinsOBSOLETE NOTICE February 02, 2023: This bulletin is now obsolete.
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Please see L-SB-0003-23.
When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...
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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete.
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Please see L-SB-0024-21.
Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or...
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?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete.
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Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
February 06, 2020: This bulletin is now obsolete.
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Please see L-SB-0003-20.
OBSOLETE NOTICE December 04, 2018: This bulletin is now obsolete.
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Please see L-SB-0045-18.
When adjusting the Forward Recognition Camera on vehicles with Lexus Safety Sense, it can be difficult to print the...
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repair manual target to the proper size.
OBSOLETE NOTICE December 03, 2018: This bulletin is now obsolete.
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Please see L-SB-0044-18.
OBSOLETE NOTICE December 03, 2018: This bulletin is now obsolete.
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Please see L-SB-0043-18.
OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.
When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...
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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...
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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...
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established, vehicle settings and/or network/cellular coverage concerns.
Infotainment
14 bulletinsDiagnosis of bluetooth connectivity complaints.
Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the...
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following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or rebooted intermittently.
Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service...
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Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display...
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followed by a system reset.
2018 ? 2019 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free customer trial.
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As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
Dealer Daily Message: In our continuing effort to encourage increased customer participation in Special Service...
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Campaigns, Lexus will be piloting a new method for contacting customers whose vehicles have compatible multimedia head units in Special Service Campaign JLH. This new method will leverage the Notification application in vehicles with these head units. See images below for examples of the messages that customers will receive.
2018 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial.
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As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
2018 ? 2019 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial.
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As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
Rev1 iPhone text messages do not appear on multimedia display.
A download and installation are required to activate the Enform suite of apps and data services before they are used for...
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the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.
This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...
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memory.
This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
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1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
Fuel System
12 bulletinsDL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court.
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The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the...
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following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration.
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Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition.
Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles.
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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles.
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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
REVISION NOTICE March 12, 2018 Rev1: * The Parts Information section has been updated.
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Any previous printed versions of this bulletin should be discarded. Some 2016 - 2019 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition.
Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0112-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0112-17 is obsolete and any printed versions should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. ANY problems that are found should be corrected immediately.
Some 2016 - 2018 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration.
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Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure below to address this condition.
HVAC & Climate
11 bulletinsHVAC drain tube is found to blocked/clogged.
HVAC drain tube is found to blocked/clogged.
HVAC drain tube is found to blocked/clogged.
In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.
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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
HVAC drain tube is found to blocked/clogged.
In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.
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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
HVAC drain tube is found to blocked/clogged.
Some 2016 ? 2019 model year RX350 and RX450h vehicles may exhibit a condition where there is a noticeable seat heater...
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temperature difference between the driver and/or passenger seats. Follow the Repair Procedure in this bulletin to address this condition.
Some 2016 ? 2018 model year RX 350 and RX 450h vehicles may exhibit decreased front windshield defroster performance at...
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extremely low ambient temperatures. This condition may be the result of the fresh/recirculation servo actuator separating from the servo, causing the HVAC system to become stuck in recirculation. This condition does not affect the airflow of the defroster. Follow the Repair Procedure in this bulletin to address this condition.
During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system.
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Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
Electrical
9 bulletinsThis Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.
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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.
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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered...
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a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.
This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for...
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applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0108-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0108-17 is obsolete and any printed versions should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.
2018 ? 2019 model year vehicles are equipped with driver side floor mat retaining clips to secure the floor mat in the correct position.
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In addition, some models may also utilize retaining clips for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips.
A battery in a stored vehicle is subject to conditions that can reduce its performance and life.
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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.
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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
A battery in a stored vehicle is subject to conditions that can reduce its performance and life.
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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle's battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.
Pre-Delivery & Maintenance
7 bulletinsSPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may...
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have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
FAQ: SPECIAL SERVICE CAMPAIGN 20LC02
Safety Recall and Service Campaign - Technician Certification Requirements
Safety Recall and Service Campaign - Technician Certification Requirements
The front license plate mounting bracket and two self-tapping screws for the 2018 model year RX 350 and RX 450h are...
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stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
Steering
5 bulletinsSome customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.
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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth...
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connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Lighting
5 bulletinsThe Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.
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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.
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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.
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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.
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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles.
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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.
Tires & Wheels
4 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.
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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Transmission
3 bulletinsSome 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly.
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?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?LX oil can be used in both LSD and non-LSD equipped vehicles, for vehicles with standard non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. However, use of LT CANNOT be used in LSD equipped vehicles. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.
Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly.
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?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?For vehicles with standard Non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.
Some 2017-2018 model year RX vehicles may exhibit a click type noise that can be heard from the front wheel hub area...
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when shifting gears from Drive to Reverse or Reverse to Drive, or when accelerating from a stop.
Software & Calibration
3 bulletinsPOL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...
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model year Lexus vehicles.
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JLH INTELLIGENT CLEARANCE SONAR (ICS) SYSTEM...
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REPROGRAM
Brakes
3 bulletinsDealer Packet: April 16, 2019 ? UIO quantities and production ranges have been updated to reflect added vehicles.
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The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS).
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Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
Dealer Packet: 11/26/2018 ? Owner notification section has been updated.
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? CAL ID clarification has been provided in the Op Code section. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
Air Bags & Safety
1 bulletinSome 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the...
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inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body