2012 Lexus Rx350 TSBs

Please see L-SB-0024-21.

Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

Please see L-SB-0003-20.

support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

Please see L-SB-0086-16.

Once the system is reset, all previously registered keys will be erased.

Once the system is reset, all previously registered keys will be erased.

This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast

Please see L-SB-0082-13.

Please see L-SB-0072-14

Please see L-SB-0082-14.

Please see L-SB-0083-13.

Please see L-SB-0092-13.

Please see L-SB-0001-18.

start the vehicle through their smart phone application in some areas. The user will receive a mobile device message "Waiting the answer from VIN", indicating the network was unable to connect to their vehicle. The cause of this may be related to the provider's 3G and 4G wireless infrastructure upgrades, resulting in the elimination of 2G network capabilities. Follow the procedures in this bulletin to address this condition.

Please see L-SB-0082-14.

Please see L-SB-0072-14.

Once the system is reset, all previously registered keys will be erased.

*KB

the vehicle display showing that an outgoing call is being made.

Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

The version number has changed to 13.09.11. The original 13.1 Generation 6 Navigation Update Tool Master DVD, version 13.09.10 is now obsolete.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.

data may exhibit a missing character data (street/city names, freeway shields, and landmark icons) condition. A new master DVD set is now available to update the Navigation Update Tool. Customers using 13.1 version 13.09.10 map data may notice missing character data in certain geographical areas.

Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

warning message intermittently on the combination meter while the vehicle is in motion. This message may be triggered if the courtesy switch in the back door lock assembly intermittently changes to the door open position while the hatch is in the closed position. A new back door lock assembly is available to address this condition.

head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.

Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.

When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.

After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

memory.

1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.

Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.

navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. The Navigation Programs Installer is a PC application available on the Technical Information System (TIS) and must be installed on Techstream or an equivalent PC. The Navigation Update Tool is an essential service tool and the device must be properly configured before initial use. Follow the procedures in this bulletin to locate and install the HDD Navigation Programs Installer and properly configure the Navigation Update Tool. The HDD Navigation Programs Installer is a mandatory application that will be used to update the vehicle's map data, as well as the CDDB data. This bulletin will outline two processes that must be completed to prepare the Navigation Update Tool for initial use: ? Download and install the Navigation Programs Installer onto a PC. ? Perform initial setup of the Navigation Update Tool.

NAVIGATION FIRMWARE HAS BEEN UPDATED TO ALLOW UPDATING MAP TO VERSION 10.1 OR LATER. UPDATED NAVIGATION SYSTEM SOFTWARE HAS ALSO BEEN DEVELOPED TO REMEDY THESE CONDITIONS. USE THE FOLLOWING PROCEDURE TO ADDRESS THESE CONDITIONS.

DOOR LOCK WHEN DOOR IS CHANGED TO OPEN POSITION, WITH HATCH IN CLOSED POSITION. MODELS 2012-2013 RX350, RX450H. *PE

If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

updated on Warranty Policy 4.10.

updated on Warranty Policy 4.10.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through the direct shipment of two Map Data DVDs to each dealership service manager. The annual Map Data release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS).

process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through direct shipment of tow Map Data DVDs to each dealership service manager. The annual Map Data release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into the vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS). Follow the procedures listed in this bulletin to: Identify the current version of Map Data on the vehicle and on the Navigation Update Tool, Load Map Data onto the Navigation Update Tool, Load map security key(s) onto the Navigation Update Tool, and Connect the Navigation Update Tool to the vehicle and update the Map/System Data to the latest version.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through the direct shipment of two Map Data DVDs to each dealership service manager. The annual Map Data release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS). Follow the procedures listed in this bulletin to: ? Identify the current version of Map Data on the vehicle and on the Navigation Update Tool. ? Load Map Data onto the Navigation Update Tool. ? Load map security key(s) onto the Navigation Update Tool. ? Connect the Navigation Update Tool to the vehicle and update the Map/System Data to the latest version.

BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.

PROCESS FOR UPDATING MAP, POINTS OF INTEREST, AND SYSTEM SOFTWARE. INSTEAD OF INDIVIDUAL DVDS INSTALLED INTO THE VEHICLE, ALL MAP DATA IS UPLOADED DIRECTLY TO THE HDD SYSTEM. MAP DATA WILL BE RELEASED ANNUALLY THROUGH DIRECT SHIPMENT OF TOW MAP DATA DVDS TO EACH DEALERSHIP SERVICE MANAGER. THE ANNUAL MAP DATA RELEASE MUST THEN BE INSTALLED ONTO THE NAVIGATION UPDATE TOOL. INDIVIDUAL MAP UPDATES ARE THEN LOADED INTO THE VEHICLES WITH SPECIAL MAP SECURITY KEYS. THESE KEYS ARE AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. KEYS ARE LOADED ONTO THE NAVIGATION UPDATE TOOL THROUGH A PC OR TECHSTREAM UNIT USING SOFTWARE FOUND ON THE TECHNICAL INFORMATION SYSTEM (TIS). FOLLOW THE PROCEDURES LISTED IN THIS BULLETIN TO: IDENTIFY THE CURRENT VERSION OF MAP DATA ON THE VEHICLE AND ON THE NAVIGATION UPDATE TOOL, LOAD MAP DATA ONTO THE NAVIGATION UPDATE TOOL, LOAD MAP SECURITY KEY(S) ONTO THE NAVIGATION UPDATE TOOL, AND CONNECT THE NAVIGATION UPDATE TOOL TO THE VEHICLE AND UPDATE THE MAP/SYSTEM DATA TO THE LATEST VERSION.

P219A OR P219B AND TO REDUCE THE OCCURRING CONDITION, THE ECM (PCM) LOGIC WAS MODIFIED. MODULE 2012-2013 ES350, RX350. *PE

MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 350C, LFA, LS430, 460, 600H, LX470, 570, RX330, 350, 400H, 450H, SC430. *PE

The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.

going over an uneven road surface. In addition, some vehicles may also display evidence of an oil leak from the rear shock absorber(s). Use the following repair procedure to address these conditions.

fuel in the Evaporative Emissions system (EVAP system): MIL ?ON? with Diagnostic Trouble Code (DTC) P0453 stored. Intermittent rough idle at operating temperature

fuel in the Evaporative Emissions system (EVAP system): MIL ?ON? with Diagnostic Trouble Code (DTC) P0453 stored. Intermittent rough idle at operating temperature

The noise can be duplicated when lightly accelerating and then decelerating, or when depressing the brake pedal with the shift lever in Park and then releasing the brake pedal. An improved vacuum check valve is now available to reduce this noise.

There are multiple benefits of this oil

heat shields pictured below

Trouble Code (DTC) P219A or P219B present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.

There are multiple benefits of this oil

heat shields pictured below:

L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is inoperative, follow the procedure in this bulletin to address the condition.

Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is inoperative, follow the procedure in this bulletin to address the condition.

There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.

moving forward and lightly braking. The noise is usually described as a thump noise at the end of a stop as the rear suspension returns to a rest position. A new Rear Disc Brake Anti-Squeal Shim Kit, Rear Disc Brake Pad Fitting Kit, and Rear Disc Brake Cylinder Mounting Brackets are available to address this condition.

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

Operation Communication Bulletins may reference specifically required adhesives and sealants

? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

(ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F transmissions.

(ATF) level at normal vehicle operating temperature.

(ATF) level at normal vehicle operating temperature.

from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag is also affixed to the unit.

(ATF) level at normal vehicle operating temperature.

converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

remanufactured automatic transmissions.

mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

volume controls are intermittently inoperative. ? Navigation system region code intermittently will reset to region US9. ? XM NavTraffic will not function properly after renewing XM traffic subscription. ? Slow response from Bluetooth address book voice commands. ? Black screen condition after shifting from Reverse to Park. ? Air conditioning screen may not appear when changing blower speed. ? iPod scrolling speed is slow. ? Display constantly shows ?Calculating? on right side of screen while driving on freeway. ? Slow response at times from navigation system even at startup. ? GPS coordinates shown instead of destination address. ? Display locks up and appears unresponsive after periods of time. ? Touch screen (if equipped) functions are slow to respond. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions.

automatic transmissions.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

be involved.

Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

VEHICLE LOCATION INACCURATE

Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.

The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

order for services to work.

performance.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

turned very little from side-to-side.

connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

An insect repellent drain hose tip (ARINIXTip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come.

our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activates in the months to come.

our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come.

our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activates in the months to come.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.

AS AN ADDITIONAL RESOURCE, IF THE VEHICLE IS EQUIPPED WITH FACTORY LEATHER SEATS, THE VEHICLE OWNER'S MANUAL WILL HIGHLIGHT THE IMPORTANCE OF PROPER MAINTENANCE AND PROVIDE GUIDANCE FOR CARE.

reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per

Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

The quick reference chart is applicable to current generation vehicles only.

Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.

equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019

Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.