2023 Lexus Rx TSBs
112 Technical Service Bulletins across 13 categories
Categories
Other
30 bulletinsSome customers may experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
SECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked...
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Questions
The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Second Key Delivery Program Frequently Asked Questions
Second Key Delivery Program Frequently Asked Questions
The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
Second Key Delivery Program Frequently Asked Questions
The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years
RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years
RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years
RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since...
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November 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...
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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Electrical
22 bulletinsSome 2023 2025 model year RX 350, RX 350h, RX 500h, and 2024 2025 model year TX 350, TX 500h, and TX 550h+ vehicles...
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may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: C1AB413 Outer Mirror Indicator (Module "B" Side) Circuit Open C1AB513 Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Some 2023 2025 model year RX 350, RX 350h, RX 500h, and 2024 2025 model year TX 350, TX 500h, and TX 550h+ vehicles...
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may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: C1AB413 Outer Mirror Indicator (Module "B" Side) Circuit Open C1AB513 Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Some 2022 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles...
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equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: User Profile configuration and display. Cloud Navigation and Intelligent Voice Assistant. Mobile device connectivity. On-screen display and system settings/configuration. Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: Cloud navigation. Intelligent assistant voice recognition. Showing and controlling explicit audio content. User interface. Bluetooth. Bug fixes. This software update removes the following feature: Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: User Profile. Over-the-air (OTA) notifications. Ability to search during a call. Bug fixes settings/configuration. Security enhancements. A head unit software update is now available for 2022 2023 model year LX 600 vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles; 2022 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model RZ 450e vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: User interface design. Intelligent assistant. Navigation lane guidance. Phone book search. Bug fixes. A head unit software update is now available for 2022 2024 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e vehicles; 2024 model year TX 350, TX 500h, and TX 550h+ vehicles equipped with Lexus Multimedia (earlier than version 2170). This software update includes the following improvements: User Profile. User interface. Cloud navigation. Intelligent assistant voice recognition. Bug fixes.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250,...
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ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250,...
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ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+...
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vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350, and UX 250h vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth. ?Bug fixes. This software update removes the following feature: ?Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: ?User profile. ?Over-the-air (OTA) notifications. ?Ability to search during a call. ?Bug fixes settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 ? 2023 model year LX 600 vehicles; 2023 ? 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 450h+, RX 500h, and UX 250h vehicles; 2022 ? 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model year LS 500 and LS 500h vehicles; 2024 model year LC 500, LC 500C, and LC 500h vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: ?User interface design. ?Intelligent assistant. ?Navigation lane guidance. ?Phone book se
Some 2018 ? 2024 model year Lexus vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C).
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After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service...
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utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
Body & Paint
17 bulletinsSome 2005 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips
Engine
12 bulletinsThe subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.
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Mud, water, or road salt could potentially enter the HV Floor Under Wire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
Some 2022 2024 model year NX 250 and NX 350, and 2023 2024 model year RX 350 vehicles may exhibit both of the...
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following conditions at vehicle startup: A Shift System Malfunction message on the Multi-information Display (MID), as shown below. Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions.
Some 2022 2024 model year NX 250 and NX 350, and 2023 2024 model year RX 350 vehicles may exhibit both of the...
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following conditions at vehicle startup: A Shift System Malfunction message on the Multi-information Display (MID), as shown below. Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions.
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost...
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Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. To prevent this condition from occurring, it is recommended that the jumper cables be attached as described in the owners manual.
Some 2021 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a...
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high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.
The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT)...
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locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set.
The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT)...
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locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set.
The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT)...
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locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set.
Some 2023 model year RX 500h vehicles may exhibit a vibration or shudder sensation from the transmission in Drive and/or...
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Reverse at speeds under 8mph (13kph). This condition is present only when the internal combustion engine is engaged. Follow the Repair Procedure in this bulletin to address this condition.
Some 2023 model year RX 350 vehicles may exhibit one or both of the following conditions: ?Hesitation when accelerating from a stop.
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?Non-linear acceleration from a stop or rolling stop with steady throttle. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P2C9000...
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(Crankcase Ventilation System - Hose A Disconnected) present without any related hoses disconnected. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Some 2023 model year RX 350 vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P05CE00 (Cold Start ?B? Camshaft Position Timing Performance Bank 1). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Software & Calibration
11 bulletinsSome 2023 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a...
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rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
Some 2023 2024 RX 350, RX 350h, and 2024 TX 350 vehicles may exhibit a rotational clicking noise from one or both front...
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drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated over time as more details become available.
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.
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This table will be updated during each phase launch and as more details become available.
Infotainment
6 bulletinsTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with DCM firmware versions earlier than LG-N210jj3333-09, LG-N210nn1212-09, LG-N310kk4646-0I, LG-N310ll4A4A-0I, LG-N310mm8A8A-0I, LG-N310nnBLBM-0I, or LG-N310oo1B1B-0I may exhibit a condition in which remote services are inoperative. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, and RZ 450e vehicles, 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles, 2024 model year GX 550, LC 500c, and UX 250h vehicles; and 2023 2025 model year ES 300h vehicles with DCM firmware versions earlier than LG-N210qq####-##, or LG-N310qq####-##, may exhibit a condition in which Apple Music or Amazon Music streaming and/or remote services are inoperative. A DCM firmware update is now available.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Some customers and technicians have reported the presence of bubbling, scratching, peeling or imperfections on the...
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navigation display screen
Lighting
3 bulletinsTECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC03 MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH DTC P05CE00...
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SOFTWARE UPDATE CERTAIN 2023-2024 NX 350 VEHICLES CERTAIN 2023-2024 RX350 VEHICLES CERTAIN 2024 TX 350 VEHICLES
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC03 MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH DTC P05CE00...
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SOFTWARE UPDATE CERTAIN 2023-2024 NX 350 VEHICLES CERTAIN 2023-2024 RX350 VEHICLES CERTAIN 2024 TX 350 VEHICLES
Vehicle may exhibit one or all in combination of the following DTC U115687 or U11B900 or U11B987 or U11BF87 shortly...
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after short pin installed during PDS/PDI.
Transmission
3 bulletinsSome 2023 2024 model year RX 500h and 2024 model year TX 500h vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P279762 (Electromagnetic Oil Pump Component Internal Failure) present. The Transmission Control Module (TCM) logic has been modified to reduce the possibility of this condition
Some 2023 2024 model year RX 500h and 2024 model year TX 500h vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P279762 (Electromagnetic Oil Pump Component Internal Failure) present. The Transmission Control Module (TCM) logic has been modified to reduce the possibility of this condition
Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration...
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from Transaxle and/or DTC for P084000/P084087.
HVAC & Climate
2 bulletinsThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks.
Brakes
2 bulletinsTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Fuel System
2 bulletinsThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Pre-Delivery & Maintenance
1 bulletinSPECIAL SERVICE CAMPAIGN 24LC03 Frequently Asked Questions
Suspension
1 bulletinSome 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle.
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If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.