2023 Lexus RX Hybrid TSBs
91 Technical Service Bulletins across 12 categories
Categories
Electrical
25 bulletinsA 12V auxiliary battery with increased capacity has been released as an optional replacement.
Some 2023 2025 model year RX 350, RX 350h, RX 500h, and 2024 2025 model year TX 350, TX 500h, and TX 550h+ vehicles...
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may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: C1AB413 Outer Mirror Indicator (Module "B" Side) Circuit Open C1AB513 Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Some 2023 2025 model year RX 350, RX 350h, RX 500h, and 2024 2025 model year TX 350, TX 500h, and TX 550h+ vehicles...
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may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: C1AB413 Outer Mirror Indicator (Module "B" Side) Circuit Open C1AB513 Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Some 2022 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles...
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equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: User Profile configuration and display. Cloud Navigation and Intelligent Voice Assistant. Mobile device connectivity. On-screen display and system settings/configuration. Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: Cloud navigation. Intelligent assistant voice recognition. Showing and controlling explicit audio content. User interface. Bluetooth. Bug fixes. This software update removes the following feature: Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: User Profile. Over-the-air (OTA) notifications. Ability to search during a call. Bug fixes settings/configuration. Security enhancements. A head unit software update is now available for 2022 2023 model year LX 600 vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles; 2022 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model RZ 450e vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: User interface design. Intelligent assistant. Navigation lane guidance. Phone book search. Bug fixes. A head unit software update is now available for 2022 2024 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e vehicles; 2024 model year TX 350, TX 500h, and TX 550h+ vehicles equipped with Lexus Multimedia (earlier than version 2170). This software update includes the following improvements: User Profile. User interface. Cloud navigation. Intelligent assistant voice recognition. Bug fixes.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250,...
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ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250,...
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ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery.
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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network.
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The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+...
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vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350, and UX 250h vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth. ?Bug fixes. This software update removes the following feature: ?Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: ?User profile. ?Over-the-air (OTA) notifications. ?Ability to search during a call. ?Bug fixes settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 ? 2023 model year LX 600 vehicles; 2023 ? 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 450h+, RX 500h, and UX 250h vehicles; 2022 ? 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model year LS 500 and LS 500h vehicles; 2024 model year LC 500, LC 500C, and LC 500h vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: ?User interface design. ?Intelligent assistant. ?Navigation lane guidance. ?Phone book se
Some 2018 ? 2024 model year Lexus vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C).
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After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service...
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utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
RL: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service...
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utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service...
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utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
Engine
17 bulletinsSome 2023 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going...
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downhill with high vehicle SOC (State of Charge). This condition may occur when the vehicle is utilizing engine braking to prevent overcharge of the hybrid battery (>80%).
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty...
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for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests ownership experience. Lexus is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN...
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2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.
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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost...
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Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. To prevent this condition from occurring, it is recommended that the jumper cables be attached as described in the owners manual.
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost...
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Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket.
Some 2021 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a...
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high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.
Some 2022 model year NX 350, 2023 2024 model year RX 500h, and 2024 model year TX 500h vehicles equipped with a...
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T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start B Camshaft Position Timing Performance Bank 1) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060649 (Control...
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Module Processor Unexpected Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060649 (Control...
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Module Processor Unexpected Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Some 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system...
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while the vehicle engine is at normal operating temperatures (over 170F or 77C). This condition usually occurs immediately after a hot restart, while the vehicle is in Ready ON, but before the internal combustion engine starts. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 15, 2024 Rev1: The Required Tools & Equipment section has been updated.
Some 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system...
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while the vehicle engine is at normal operating temperatures (over 170F or 77C). This condition usually occurs immediately after a hot restart, while the vehicle is in Ready ON, but before the internal combustion engine starts. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Some 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system...
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while the vehicle engine is at normal operating temperatures (over 170F or 77C). This condition usually occurs immediately after a hot restart, while the vehicle is in Ready ON, but before the internal combustion engine starts. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 15, 2024 Rev1: The Required Tools & Equipment section has been updated.
Some 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system...
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while the vehicle engine is at normal operating temperatures (over 170F or 77C). This condition usually occurs immediately after a hot restart, while the vehicle is in Ready ON, but before the internal combustion engine starts. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Some 2023 model year RX 500h vehicles may exhibit a vibration or shudder sensation from the transmission in Drive and/or...
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Reverse at speeds under 8 mph (13 kph). This condition is present only when the internal combustion engine is engaged.
Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P24517F ?...
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Evaporative Emission System Switching Valve Actuator Stuck Off present. This DTC may erroneously be displayed when the fault is related to DTC P14502A ? Fuel Tank Pressure Sensor Signal Stuck in Range. The Engine Control Model (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified so DTC P24517F will not be erroneously detected. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P024313...
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(Turbocharger/wastegate solenoid ?A? circuit open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Body & Paint
17 bulletinsSome 2005 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2023 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition...
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where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips
Other
8 bulletinsOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
If a jump start is required on 2023 2025 model year RX 350h and RX 500h vehicles, it is important to follow the Owners...
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Manual procedure and use the correct connection points to prevent vehicle damage. A summary of the Owners Manual procedure is included as a reference.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following...
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recommendations
Infotainment
6 bulletinsTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with DCM firmware versions earlier than LG-N210jj3333-09, LG-N210nn1212-09, LG-N310kk4646-0I, LG-N310ll4A4A-0I, LG-N310mm8A8A-0I, LG-N310nnBLBM-0I, or LG-N310oo1B1B-0I may exhibit a condition in which remote services are inoperative. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, and RZ 450e vehicles, 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles, 2024 model year GX 550, LC 500c, and UX 250h vehicles; and 2023 2025 model year ES 300h vehicles with DCM firmware versions earlier than LG-N210qq####-##, or LG-N310qq####-##, may exhibit a condition in which Apple Music or Amazon Music streaming and/or remote services are inoperative. A DCM firmware update is now available.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than...
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LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Some customers and technicians have reported the presence of bubbling, scratching, peeling or imperfections on the...
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navigation display screen
Transmission
6 bulletinsSome 2023 2024 RX 500h and 2024 2025 TX 500h vehicles may exhibit a shudder sensation when the vehicle is at a...
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complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes applied.
Some 2023 2024 RX 500h and 2024 2025 TX 500h vehicles may exhibit a shudder sensation when the vehicle is at a...
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complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes applied.
Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration...
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from Transaxle and/or DTC for P084000/P084087.
Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration...
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from Transaxle and/or DTC for P084000/P084087.
Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration...
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from Transaxle and/or DTC for P084000/P084087.
Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration...
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from Transaxle and/or DTC for P084000/P084087.
Software & Calibration
3 bulletinsSome 2023 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a...
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rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition. Follow the Repair Procedure in this bulletin to address this condition.
Some 2023 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a...
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rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
Some 2023 2024 RX 350, RX 350h, and 2024 TX 350 vehicles may exhibit a rotational clicking noise from one or both front...
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drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
Fuel System
3 bulletinsSome customers of 2023 2025 model year RX 350h, RX 500h, and 2024 2025 model year TX 500h vehicles may experience one...
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or more of the following complaints when the low fuel level warning light illuminates: The total amount of fuel dispensed during refueling is less than the customer expects when the fuel nozzle automatically clicks off, preventing the customer from being able to put as much fuel into the tank as expected. The low fuel level warning light illuminates earlier than the customer expects. The driving range is reduced compared to customers expectations, resulting in more frequent refueling than customers anticipate. The combination meter software logic has been updated to help meet customer expectations.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Brakes
2 bulletinsTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Lighting
2 bulletinsAfter the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations.
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Please refer to the Repair Manual Section: General/Setup/When Replacing or Removing/Installing Parts/Work Procedure. An Excerpt from TX500h Repair Manual is included below for reference.
Vehicle may exhibit one or all in combination of the following DTC U115687 or U11B900 or U11B987 or U11BF87 shortly...
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after short pin installed during PDS/PDI.
HVAC & Climate
1 bulletinThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Pre-Delivery & Maintenance
1 bulletinTI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN 23LD03 DCM REPLACEMENT CERTAIN 2023 Model Year RX350 CERTAIN...
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2023 Model Year RX350H CERTAIN 2023 Model Year RX500H